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  • Solved

Installing Thunderbird in Windows

My daughter is currently using Yahoo Mail on her Android phone, but keeps/uses only her ATT email address. Her internet provider is Spectrum and her cell phone provider i… (read more)

My daughter is currently using Yahoo Mail on her Android phone, but keeps/uses only her ATT email address. Her internet provider is Spectrum and her cell phone provider is Verizon.

We attempted to install Thunderbird on her Windows 7 PC (soon to be upgraded to Windows 10). The automatic setup process asks for her email address. We put in the ATT email address. The passwords don't work. We wonder if there is confusion between Thunderbird/Windows/Spectrum/Verizon/Yahoo caused by retaining the ATT email address.

This may just be a misunderstanding in how to set up the thunderbird email. We don't want to change the email address, if at all possible.

Asked by richardhwills 3 days ago

Answered by david 2 days ago

Thunderbird doesn't work when restoring backup to profile

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better … (read more)

I tried posting a thread but unfortunately I didn't got any traction. Maybe I've explained myself in a not so clear way? I'm going to try again, hoping to getting better luck this time around. Here it goes.

Big profile backup is out of control when restored. I'm on OSX.

Backup is a normal zip file of the profile folder, created on the same machine.

I know in theory, I should just create a new profile, quit TB, and then replace the contents of the newly created profile with my backup's contents. Next time I start it up, I should see my profiles' content.

However, that doesn't happen. And this is what I've seen after several dozen (?) times attempting it:

[list] [*] the first time starting after the restore, it takes a while to start. Then I'm shown a series INBOXes named with '-n' at the end, for an arbitrary (?) number of n. Such as 'INBOX', 'INBOX-1', ..., 'INBOX-25', some 3 to 5, others 40 or 50.

The last, according to this numbering, appears to be the one that contains the actual Inbox with messages. This happens in almost all accounts in the profile (about two thirds). I can also see several 'INBOX-n.msf' files (1kb) in the filesystem, with one corresponding final 'INBOX-n' file. This, as one could guess at this point, was not part of the original backup.


[*] after restarting TB, it takes even longer, and I lose access to all other folders. Everything below the account name disappears, except for the 'INBOX' that remains listed as a folder in the left pane, and when clicked on, shows no messages, none. For every account.


[*] every subsequent restart is then very quick, and I don't get access to the folders anymore. Even the maimed access the first time around seems now to be gone. There are only the empty INBOX folders, again and again./list


Profile folder size goes from ~24GB to ~16GB throughout this, though in TB's folder pane, it looks as empty as it could be.

I've repeated this dozens of times, with two different profiles which lead to the same result.

I might have tried a restore once on Windows machine to test it out, a long time ago, which I think went smoothly. So I can't vouch for it now, but I'd guess the problem is in OSX. Which is a problem, because it's what I'm using.

Am I doing something wrong? Does it have anything to do with permissions? What can I do to get this restore working? Anyone experienced the same on OSX?

I feel silly going through the trouble of backing up weekly, don't feel safe at all by failing to restore these backups. When I need the backup, I don't think I'm going to have one. I've had a few scares, and one of these days, it's bound to happen.

Below are the pictures when I restore this backup in OSX, in the first run it shows a corrupted folder structure, and from then on I have no access to the emails anymore.

Would appreciate any help with this long running issue.


Here's the pictures of the situation:

[b]First Run:/b

[img]https://preview.redd.it/jqs03d7fdcna1.png?width=324&format=png&auto=webp&v=enabled&s=ddc6a11b9da6d0413b8a81921bb3e618879b5f73/img


[b]Second Run:/b

[img]https://preview.redd.it/mvqtvi5hdcna1.png?width=369&format=png&auto=webp&v=enabled&s=f44319dd7f06fa25df4a5cb3d931e103f59b2eeb/img

Asked by hotpink8 2 days ago

Last reply by hotpink8 5 hours ago

Concerning .mozmsgs folders on a Mac

1) In my internet search about what are .mozmsgs folders, I read that they are related to a Windows search function. However I am no longer using Windows, but a Mac. Does… (read more)

1) In my internet search about what are .mozmsgs folders, I read that they are related to a Windows search function. However I am no longer using Windows, but a Mac. Does that mean they are redundant and I could delete them?

Background: I am moving my Thunderbird profile from the iMac to my Macbook when traveling. And afterwards I am moving it back. I seem to have lost mails from earlier years but just found them on the Macbook. For some reason the synchronization did not transfer all the subfolders. The strange thing is that the iMac (which did not show the older mail folders) has lots of .mozmsgs folders, while the Macbook (which showed the older mails) does not. I am using only POP never IMAP.

2) I organize my mail folders in yearly folders. After some years, when I am less likely to looking things up, I move the year folders into an archive folder. I do this inside of Thunderbird. Now I just noticed that I have empty .sbd and .mozmsgs folders in the original location (zero bites). Again I am wondering if these folders are redundant and could be deleted?

Thanks!

Asked by faithdance59 11 hours ago

setting up thunderbird: how do I get it to download ALL existing messages, old and new?

Hello wise people of the internet, I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it… (read more)

Hello wise people of the internet,

I've just installed Thunderbird, which happily downloaded the last couple years worth of messages... and then stopped. I can't get it to pick up the rest, even though there's another fifteen years of email that I'd like to preserve on this computer. I tried repairing the folder: it flickers through the existing emails for a while, and maybe stretches the stop date another month or two back, but otherwise doesn't change anything.

I'd be very grateful for any suggestions! I'm truly just using this as a backup for my emails (I continue to read and send within the browser), so it's important to me to get it all here.

Thanks in advance!

Asked by ri3068466 5 days ago

Last reply by ri3068466 8 hours ago

  • Locked

Thunderbird version 52

1. I am customer of Ionos, formerly 1&1, who host my email address. 2. Ionos have advised me I will be unable to download emails from their server after 25 Apr… (read more)

1. I am customer of Ionos, formerly 1&1, who host my email address.

2. Ionos have advised me I will be unable to download emails from their server after 25 April unless the email program supports TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

3. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

4. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

Asked by pev52 9 hours ago

Last reply by sfhowes 9 hours ago

Thunderbird version 52

1. I am customer of Ionos, formerly 1&1, who host my website and an associated email address. On 14 February, Ionos advised me I would be unable to download emails… (read more)

1. I am customer of Ionos, formerly 1&1, who host my website and an associated email address. On 14 February, Ionos advised me I would be unable to download emails from their server after 25 April unless the email program supported TLS1.2 or higher and they said Thunderbird version 52.00 supported TLS1.2 or higher.

2. I have 2 PCs with Windows XP SP3 and 1 laptop with Windows Vista. Ionos say the only email program I will be able to use after 25 April using the latter 3 devices to download emails from their server is Thunderbird version 52.00.

3. Is there now any means by which one may install Thunderbird version 52.00 onto a PC with Windows XP SP3 or, alternatively, a laptop with Windows Vista?

Asked by pev52 10 hours ago

Last reply by sfhowes 9 hours ago

Copy/Paste contacts into a new list under Personal Address Book

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately … (read more)

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

Asked by gvonderheyde 14 hours ago

  • Solved

Download PDF Without Opening in New Tab

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the G… (read more)

Starting about a week ago, every time I try to download a PDF file, it opens in a new tab instead of actually downloading. I have to copy the link and paste it into the Google Chrome app to make it download properly. How do I fix this?

Asked by tjlford 20 hours ago

Answered by Paul 15 hours ago

Checking password for 10 hours

Hi, I downloaded Mozilla for e-mail last night as I currently only use IOS on my iPhone and haven't used a desktop e-mail programme for a long time. It struggled with m… (read more)

Hi,

I downloaded Mozilla for e-mail last night as I currently only use IOS on my iPhone and haven't used a desktop e-mail programme for a long time.

It struggled with my configuration settings and when it finally accepted them I clicked done and it has been sat on the "checking password screen for the last 10 hours or so.

Can you help at all, please?

Many thanks

Chris

Asked by chrisdaykin 19 hours ago

Last reply by david 17 hours ago

Problems with opening specific emails in certain mail threads, and how to archive these threads outside Thunderbird in my PC

Hi! I recently got Thunderbird (TB) re-installed in my new PC. In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older sp… (read more)

Hi!

I recently got Thunderbird (TB) re-installed in my new PC.

In the re-installed TB, certain mail threads are sort of compressed, so I cannot click and open older specific emails, or did not find the right method to do it. Also, Archive or Remove are the only two buttons active. The drop-down thread with Save As (and other options) has disappeared.

Can I still click and open specific emails in a thread in TB? If so, how do I do it? Am I missing something?

Can I still find the Save As option, to save email threads (as backup) outside TB, in my PC? If so, how do I do it?

Why are only some threads compressed? It seems to happen randomly. For example, the thread most recently active was compressed, along with some other, older threads.

All threads I refer to as compressed has a branching-like symbol to the left of the subject line. This symbol never appeared in my old TB. In my old TB there was never a problem archiving a thread outside TB.

Many thanks in advance!

Best, Stefan Andersson

Asked by stefan.andersson14 4 days ago

Last reply by stefan.andersson14 18 hours ago

problem trying to download DEB file(s) from Xerox website

The file you are supposed to download on page "https://www.support.xerox.com/en-us/content/146849" gives a webpage with trash, where it should open the download window . … (read more)

The file you are supposed to download on page "https://www.support.xerox.com/en-us/content/146849" gives a webpage with trash, where it should open the download window . I know it's Firefox because I tried downloading that file via Opera browser and that succeeded . Dowloading zip files from the Xerox website gave no problem, only DEB files .

Asked by brucor53+mozilla 5 days ago

Last reply by bruno 19 hours ago

  • Solved

How to download (not view) a pdf-file ?

Android 13 / Firefox 111.1.0 Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it… (read more)

Android 13 / Firefox 111.1.0

Since a short while it seems that Firefox for Android opens pdf-files directly in the browser instead of offering the download option (as it used to be). My Samsung Tab6 Light shows the pdf in compressed fonts, thus it is mostly unreadable. How can I download the pdf instead of viewing it? Or: How can I download the pdf to save it on my device? If I tap the opened pdf a function 'Share' is offered, but then when I try to share via Email nothing is shared!??

Thank you kindly for any support in this. Ueli (Switzerland)

Asked by UeliF 1 day ago

Answered by Paul 1 day ago

  • Locked

Can't import vcard from protonmail

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy. Maybe you don't need all that - I'm brand new to all this and don't know much at… (read more)

I am working with Thunderbird 102.8.0 on Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy.

Maybe you don't need all that - I'm brand new to all this and don't know much at all! I don't understand, for ex. why it doesn't say "Cinnamon" up there, since that's what I'm using for Linux Mint, but anyway...

I use Protonmail, and have finally gotten the protonmail bridge to work with Thunderbird. I have exported my contacts from Protonmail's webmail as a vCard. I saved the card in my downloads folder and I have opened the document to make sure it isn't blank - it looks like everything is there.

When I go through the import steps in Thunderbird, though, nothing imports. I have tried several times, shut down TB, opened it again - nothing there.

Can anyone help? Thank you!

Asked by knh11 4 days ago

Last reply by Matt 22 hours ago

I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does no… (read more)

I had to open a new Thunderbird account after a hard drive replacement. I saved my profile to external HD. I transferred it to my Profiles folder but the new TB does not default to it. How do I get this to work ?

Asked by toysnivy 4 days ago

Last reply by Matt 22 hours ago

TB won't import Protonmail .vcf file for contacts

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird. At any rate, I have been trying to import … (read more)

I use Protonmail, and after a year of on-and-off back and forth with them, I finally have the bridge working with Thunderbird.

At any rate, I have been trying to import my contacts from the Protonmail webmail to Thunderbird. There is an export tool on the webmail site, and that seems to go fine - it creates a .vcf file. If I open that document, it has all of my contacts there. Then I open Thunderbird and use the import tool - that appears to go fine, but after I hit "finish" and look in the contacts, there are no addresses. I have shut down and rebooted, closed Thunderbird and re-opened it, tried all of this several times, but nothing changes.

I searched on here for threads on this and found things from 2015 saying that a .vcf file is for individual addresses only, but I'm thinking that must have changed? It is the only export option.

Can anyone help? I have TB 102.8.0, and I am on Cinnamon - Kernel: 5.15.0-67-generic x86_64 bits: 64 compiler: gcc v: 11.3.0 Desktop: Cinnamon 5.6.8 tk: GTK 3.24.33 wm: muffin dm: LightDM Distro: Linux Mint 21.1 Vera base: Ubuntu 22.04 jammy

Thank you.

Asked by knh11 2 days ago

Last reply by knh11 1 day ago