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Disabled IMAP Account does not display any messages any more, how do I recover them?

Recently I changed my mail provider, and to backup all my mails I created an IMAP account with Thunderbird and downloaded all messages. The messages are there (I download… (read more)

Recently I changed my mail provider, and to backup all my mails I created an IMAP account with Thunderbird and downloaded all messages.

The messages are there (I downloaded all and checked the files in the profile folder). But as the account is not working any more (of course) and Thunderbird is not able to login to the IMAP server, Thunderbird does not display anything, it is just empty.

How do I recover those mails? Can I just create a local folder and import the files?

Asked by Paul 1 day ago

Last reply by christ1 1 hour ago

set-up my current e-mail on my laptop

Good Afternoon All!! I love my Thunderbird, thank-you!! I have tried a couple of times to set-up Thunderbird on my laptop a couple of times and it isn't working. I wan… (read more)

Good Afternoon All!! I love my Thunderbird, thank-you!! I have tried a couple of times to set-up Thunderbird on my laptop a couple of times and it isn't working. I want to keep it where it is, but also want to access it from my laptop. The IMAP settings are the same as my original account but, I get a message "unable to log in at server, probably wrong configuration, user name or password. Tried also, using POP3, and get the same message. I just noticed I got a message in my e-mail as I'm writing you saying: Your Firefox account was used to sign in Chrome on Windows 10 Minneapolis, MN, United States (estimated) IP address: 24.131.158.200 Tuesday, Oct 4, 2022 2:38:21 PM (CDT) Not you? Change your password. I'm not sure what to do with this? I apologize, I'm not computer savvy :( Your help is greatly appreciated!! Sandy Schnabel

Asked by sandy.schnabel 1 hour ago

Impossibile to import in this folder (imap or newsgroup type) for file .mbox

Hello, we have installed the 102.3.1 version of Thunderbird on our workstation but we are unable to import the .mbox file, as it returns the following error: Unable to im… (read more)

Hello,

we have installed the 102.3.1 version of Thunderbird on our workstation but we are unable to import the .mbox file, as it returns the following error:

Unable to import into this folder (imap or newsgroup type)

Could you tell us how to solve the problem?

Thank you

Asked by carlo.monetta 5 hours ago

Last reply by sfhowes 4 hours ago

Thunderbird 102 and unable to login to email accounts

I have been using Thunderbird v91.xxx since it came out and works well. Auto updater was checking, seeing v102, but not doing the update. I apparently made the mista… (read more)

I have been using Thunderbird v91.xxx since it came out and works well. Auto updater was checking, seeing v102, but not doing the update. I apparently made the mistake of telling Thunderbird to make the update using the menu path to force the update. Now I cannot log into my email accounts. I re-tell it the paswords but they are not successfully used and not saved. Note: My profile is stored on a NAS as sometimes I use thunderbird from a different computer on my home network. How do I fix this? OR how do I download version 91 and then revert to that?

Asked by icnivad909 5 hours ago

TB 102.2.2

I amin 102.2.2. When I look in "about", it says it is up, to, date. However, I get an message asking me to download a newer version. When I do that, it does not install.,… (read more)

I amin 102.2.2. When I look in "about", it says it is up, to, date.

However, I get an message asking me to download a newer version. When I do that, it does not install., password does nit match!

Asked by JJV 3 days ago

Last reply by Toad-Hall 5 hours ago

Request to re-install Thunderbird. My computer keeps asking me to re-install the new Thunderbird 102.3. I have done this , at least twice but it still keeps asking and according to the programmee I have the latest version already anyway?

my computer keeps asking me to re-install the Thunderbird exe file. I have done this at least twice but are still being asked! Additionally according to the 'help' on th… (read more)

my computer keeps asking me to re-install the Thunderbird exe file. I have done this at least twice but are still being asked! Additionally according to the 'help' on the thunderbird app 'Thunderbird up to dat'  ?

Asked by rchmob 5 hours ago

collections invisible

So I finally organised a hundred of inactive tabs on my phone into Collections. Then I had to re-install the Firefox app. And what - now after signing in I won't recover… (read more)

So I finally organised a hundred of inactive tabs on my phone into Collections. Then I had to re-install the Firefox app. And what - now after signing in I won't recover my collections? They are nowhere to be seen and I'm absolutely distraught. Should've used the good old bookmarks, but too late now, isn't it?...

Asked by evgenia.rutkovskaya 12 hours ago

Last reply by Paul 9 hours ago

Latest version of Firefox that will work with MAC OS X 10.11.6

Hi, What is the latest version of Firefox that will work with MAC OS X 10.11.6? It was working fine until I accidentally allowed it to be overridden with a newer version… (read more)

Hi,

What is the latest version of Firefox that will work with MAC OS X 10.11.6? It was working fine until I accidentally allowed it to be overridden with a newer version.

Thank you for the help!

Nate

Asked by natebehr 1 day ago

Last reply by cor-el 16 hours ago

Thunderbird will not download emails later that August 30, 2022

My wife's Thunderbird application seems stalled . All I can see is the blue rotating circle. No emails after August 30 2022 will download . And the upper left hand corner… (read more)

My wife's Thunderbird application seems stalled . All I can see is the blue rotating circle. No emails after August 30 2022 will download . And the upper left hand corner has a period that is continually moving right to left and back again. She set up the email yesterday because her android phone was easier to use (Har, har). Gmails server apparently downloaded 13, 598 emails yesterday (8-30) and hasn't downloaded any since that date.. What's going on. She's attempting to renew her Green card and I'm more that a little concerned.



/edit: moved thread from Firefox to Thunderbird section.

Asked by engrbill47 1 month ago

Last reply by keith98 1 day ago

Thank you

Just wanted to say thank you for ruining my day, and my life all together with the new update (which installed itself without me asking) and now everything is gone and i … (read more)

Just wanted to say thank you for ruining my day, and my life all together with the new update (which installed itself without me asking) and now everything is gone and i have to memorize what tabs i was working with and open them one by one - moreover, I've disabled all the add-ons that block the ads so it's a very nice experience BESIDE firefox is still crashing. And on a side note, all my settings are gone and I'm trying to get it back to what it was before the update. Thank you.

Asked by lonelytj 1 week ago

Last reply by jols323 1 day ago

Thunderbird email setting for Quickbooks

Hi there I have been using Thunderbird for a few years, this past weekend I installed the update of Thunderbird. We are using Quick books accounting so all documents from… (read more)

Hi there

I have been using Thunderbird for a few years, this past weekend I installed the update of Thunderbird. We are using Quick books accounting so all documents from Quick books gets emailed through Thunderbird. Thunderbird did not transfer the settings over to the new update. Can any let me know how to get the settings done so that QB can send emails again please?

Asked by Frans 5 days ago

Last reply by Frans 1 day ago

revert thunderbird back to 91. After installing 102, category manager doesn't work anymore

How can I revert Thunderbird back to version 91. After installing 102, contact manager doesn't work anymore. I use this feature a lot for group emailing. I can't work wit… (read more)

How can I revert Thunderbird back to version 91. After installing 102, contact manager doesn't work anymore. I use this feature a lot for group emailing. I can't work without it.

Asked by jdevlin 3 weeks ago

Last reply by jan.zaunbrecher 1 day ago

How to prevent 'opened files' (temporary files) saved in the Downloads folder

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the … (read more)

The latest version of Firefox is giving me a nightmare. Previously, when I downloaded something, an alert would automatically pop-up asking me whether I want to save the file or just open it. For those files which I only want to open them once, I would click Open. Then, I would either save the file into another format or copy the content to somewhere else and be done with it. Those 'Opened' file were just temp files which would be deleted automatically after some time. But since the previous update of Firefox, the option to 'open downloaded files as temp files' seems to have been completely gone. I've already manually change the settings for all types of files back to 'Always ask' but the files I 'opened once' are no longer just temp files but permanently saved in the Downloads folder. I personally seldom save things in C drive. Today I occasionally opened the Downloads folder and was astonished to see that all the 'temp files' I opened last month are all saved in there. It's very annoying. Why should I even be wasting my time to clear these temp files manually? The only reason I've been using Firefox over Chrome for these many years is because Chrome always forces me to save all the downloaded files to my local drive and doesn't provide me the option to open them as temp files. If Firefox has become just like Chrome, forcing me to save all unwanted files to my local drive, what's the point for me to continue using Firefox?

Asked by racaywt 1 day ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Sync Multi-Account Containers?

Is it possible to sync your multi-account containers between two computers? I looked in the documentation and didn't see instructions for how to do this (perhaps I overl… (read more)

Is it possible to sync your multi-account containers between two computers? I looked in the documentation and didn't see instructions for how to do this (perhaps I overlooked it).

Thanks!

Asked by robertf57 1 day ago

Last reply by cor-el 1 day ago

"Thunderbird can't update to the latest version" repeats

Ever since the last automatic upgrade to my Thunderbird just over a week ago I now get a message every time I switch on which says, "Thunderbird can't update to the lates… (read more)

Ever since the last automatic upgrade to my Thunderbird just over a week ago I now get a message every time I switch on which says, "Thunderbird can't update to the latest version" - "Download a fresh copy and we will help you install it". However, this refers to your latest version 102.3.0 and when I check my installed version, About Thunderbird says that I am already on 102.3.0 and below it says, "Thunderbird is up to date". How can I stop this annoying message? Michael

Asked by mandj.pegg 5 days ago

Last reply by MikeN23 1 day ago

Unable to update to 103; "please download new version"

I keep getting a message that T'bird is unable to update to 103 and I should download & install 103. I'm on Win 11, T'bird 102.2.2. When I look at T'bird help, it sa… (read more)

I keep getting a message that T'bird is unable to update to 103 and I should download & install 103.

I'm on Win 11, T'bird 102.2.2. When I look at T'bird help, it says it's up-to-date. I do not want to download & install a new program & have to set up my email addresses (I have 5) all over again. (I have the same problem on my WIn 10 laptop)

Will the next "update" allow 102 to update to 103?

Thank you.

Asked by xyz10 3 days ago

Last reply by Matt 2 days ago