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have only one device and can't find a way to complete

Trying to add Firefox. Says my account is verified but I need to sync to another device to complete the process. I don't have another device. Can't find an only one devic… (read more)

Trying to add Firefox. Says my account is verified but I need to sync to another device to complete the process. I don't have another device. Can't find an only one device option. How do I get around this?

Asked by sgv2306 2 hours ago

Last reply by cor-el 1 hour ago

Login to firefox synchronization account

Recently I logged out from Firefox my account, and when I tried to login it asked me to enter the 6 digit verification code from my authentication application. It looks l… (read more)

Recently I logged out from Firefox my account, and when I tried to login it asked me to enter the 6 digit verification code from my authentication application. It looks like this comes from the 2-steps authentication method. I don't remember I used this procedure before, and I don't know what is the authentication app. I have this account since 2014 and now I am not able to login to it. Is there is any way to reset the sitting through email? Please help. Note: I created another account in order to be able to ask this question.

Asked by W.Kafa 18 hours ago

Last reply by cor-el 2 hours ago

  • Solved

YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 3 weeks ago

Answered by jonzn4SUSE 3 weeks ago

  • Solved

Firefox tries saving all JPEG files as .jif.

For the past few days, my browser has started trying to save all JPEG files, regardless of their actual fire extension, as .jif. (see attached photo) I have not changed a… (read more)

For the past few days, my browser has started trying to save all JPEG files, regardless of their actual fire extension, as .jif. (see attached photo) I have not changed anything that should have done that, and cannot seem to change it back. Any help would be much appreciated!

Asked by malendras1 1 month ago

Answered by malendras1 1 month ago

Remove the minimize, maximize, and close buttons

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar … (read more)

I'm running Ubuntu 20.10 with GNOME Shell extension Unite which can add the minimize, maximize and close buttons to the top bar and remove the buttons from the title bar of apps. The does not work in Firefox, minimize, maximize & close remain. I'm assuming this is related to Firefox's ability to remove the title bar all together so tabs can be at the top. The Firefox Customize... page allows you to change just about everything else in the UI except these three buttons.

Is there a way to remove Firefox's minimize, maximize and close buttons?

In case it matters I really only care about the Close button (not Close tab) because GNOME Tweaks lets you remove the minimize & maximize buttons from all apps.

Thanks

Asked by Elias K Gardner 3 hours ago

  • Solved

Alt + Spacebar shortcut

Firefox has somehow been set to use Alt +Space as a search prompt; see image. I'm not sure how I did this but would like to get Alt + Space back to windows default, which… (read more)

Firefox has somehow been set to use Alt +Space as a search prompt; see image. I'm not sure how I did this but would like to get Alt + Space back to windows default, which is to control a window Size, Move, Exit, etc. I've tried it with AddOns disabled. Any ideas please?

Asked by stan28 9 hours ago

Answered by stan28 6 hours ago

Deleting cookies and cache

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro Until recently (before Firefox updated versions) my cookies, cache and history, were automatically de… (read more)

Currently on Firefox Version 85.0 (64-bit) using with Windows 10 Pro

Until recently (before Firefox updated versions) my cookies, cache and history, were automatically deleted on exit from Firefox with no problem. Now I can not delete them for some reason. Even when I try manually to "Clear Data" and also manually clear all History (all sub-menus checked to be cleared). When I restart and open an online newsletter, normally I have to sign in. I don NOT have passwords checked to be saved in FF options and never did. But now with the new version it just auto signs me into that website. I do NOT want my passwords saved/remembered, nor any of my other info, etc! It is really annoying and not secure if FF is now saving information we don't want it to! What is going on here? How do I resolve and get back the way I had it before the update? Please advise. Thanks in advance!

NOTE: I don't want to start from scratch by clearing out Firefox totally or messing with my profile. I have too much customization to start over from scratch. (That would be like asking somebody to reinstall Windows entirely when something minor goes haywire!)

Asked by msg_824 8 hours ago

Last reply by jscher2000 4 hours ago

Sample CA 2 eror

Installed the latest version of Firefox. Tried to change home page to www.google.com/news and got an Sample CA 2 error page. I then tried to access financial, shopping … (read more)

Installed the latest version of Firefox. Tried to change home page to www.google.com/news and got an Sample CA 2 error page. I then tried to access financial, shopping and other common links to get the same results. I got into a chat with McAfee and they sent be back to you. I have tried turning off firewall, and other features and nothing improved. I am running McAfee Total Protection on Windows 10. Suggestions?

Asked by LRB 9 hours ago

Last reply by FredMcD 4 hours ago

Firefox won't load, got error message

My neighbor is having a problem with Firefox that has just appeared (see attached jpeg). When trying to load Firefox an error message appears basically saying "the applic… (read more)

My neighbor is having a problem with Firefox that has just appeared (see attached jpeg). When trying to load Firefox an error message appears basically saying "the application has failed to start because it's side-by-side configuration is incorrect" . Whatever that means. It tells you to do a trace program from the command prompt but that didn't result in anything.

At the same time we are noticing that the desktop short cut says " Firefox -Copy-Copy-Copy-Copy -Copy" May not be related.

Any one seen this before? What do we do next?

Thank you

Ron

Asked by merrittrh 6 hours ago

Last reply by FredMcD 5 hours ago

Unable to see text

I accidentally set my text and screen display the same color. Now I am unable to see anything in Firefox. I am using MacOS. I have attempted to check the Application Supp… (read more)

I accidentally set my text and screen display the same color. Now I am unable to see anything in Firefox. I am using MacOS. I have attempted to check the Application Support to modify the folder that stores the preferences folder, but Firefox is not listed. Thanks

Asked by twimberly83 6 hours ago

How do you put the 'print preview' and 'print setup' commands into the 'file' menu if they are not there

I have looked high and low for information on this in FF tutorials and through google and have found no answer My wife's Windows PC somehow lost these two commands from t… (read more)

I have looked high and low for information on this in FF tutorials and through google and have found no answer My wife's Windows PC somehow lost these two commands from the 'file' section of the page

Asked by bgolfer 14 hours ago

Last reply by bgolfer 6 hours ago

Permissions section of Site Information panel is wrong?

Firefox 86.0b2, Windows 10 build 19041 I browse in permanent private mode, strict enhanced security. When I logout of gmail, the permissions icon appears in the Site Info… (read more)

Firefox 86.0b2, Windows 10 build 19041

I browse in permanent private mode, strict enhanced security.

When I logout of gmail, the permissions icon appears in the Site Info panel, image attached. When I choose X, the icon disappears; it says "a refresh might be necessary". When i refresh, the icon is back. No google cookie is listed in "Cookies and site data"

I refreshed firefox, reapplied my preferences. Problem persists.

I first noticed it this afternoon; it does not happen with Firefox 85, same privacy settings.

Is there something I can do to change this behaviour?

Thanks.

-merina

Asked by merina 7 hours ago

How can I change my update channel?

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but… (read more)

I was using the beta update channel, but with the recent release, I downloaded and installed 85.0 instead of upgrading to the 86 beta. This seems to have worked fine, but About Firefox is still showing me as being on the beta update channel and asking me to upgrade to the 86 beta. How can I get on the release update channel so I can turn on automatic updates again?

Asked by dbuchfuhrer 12 hours ago

Last reply by cor-el 7 hours ago

Twitter not coming up properly.

So, I just tried to get onto Twitter today, and for some reason, the site refuses to come up. I get a blank page listed under 'new tab', but no sign of twitter itself. I … (read more)

So, I just tried to get onto Twitter today, and for some reason, the site refuses to come up. I get a blank page listed under 'new tab', but no sign of twitter itself. I had to use Tweetdeck to get onto the site at all. Is anyone else having this issue, or know how to fix it? I just updated to Version 85.0 of Firefox to see if that would fix it, but no luck. Including a screenshot of what I'm seeing. If anyone can help, it'd be appreciated. All the other sites I've been to have worked.

Asked by Marc7 10 hours ago

Last reply by Marc7 8 hours ago

Print problems after Firefox 85 update on Windows 7 machine

Firefox was auto-updated to 85 yesterday on a Windows 7 computer I use regularly. After the update it will no longer print when I use the print icon. I have to use Ctrl-P… (read more)

Firefox was auto-updated to 85 yesterday on a Windows 7 computer I use regularly. After the update it will no longer print when I use the print icon. I have to use Ctrl-P. When I click the print icon in the toolbar (or select it from the drop-down in the menu), the preview window comes up, at which point I hit the Print button. Then the print dialog box (where I choose the printer, page count, etc) appears next to the preview, as it always did. I set the print options as I always do, hit the Print button in the dialog box and it flashes but does not print. The preview does not go away and the print dialog box does not go away. As if that's not enough, it locks Firefox up. I can still make selections in the dialog box but I cannot close it and clicking buttons on it or on the Firefox window in the background does nothing. I have to Ctrl-Alt-Del and end the Firefox process. If I use Ctrl-P the preview does not come up (which appears to be the only difference between the two printing methods), I make the same selections in the dialog box, hit the Print button, and it works... FYI - This same computer was used daily for printing from Firefox before the 85 update with NO problems. The Firefox update is the only thing that has changed and this problem is unique to Firefox. (I switched to Chrome to confirm.) I have tried restarting the machine and starting Firefox in safe mode (and clearing cache, although I doubt that would do anything) and the problem persists.

Asked by kevin_kruger 9 hours ago

Last reply by fuffberry 8 hours ago

I'm running lates version of firefox with windows ten. Adobe keeps tellin me to uninstall flash player. How do i do this and what replaces it??

I'm running the latest version of firefox mozilla with windows ten on my desktop. Adobe is sending messages to "Uninstall" flash player. How do i do this? And what re… (read more)

I'm running the latest version of firefox mozilla with windows ten on my desktop. Adobe is sending messages to "Uninstall" flash player. How do i do this? And what replaces the function flash player performed.

Ramon Canada

Asked by raboud 1 day ago

Last reply by James 8 hours ago

  • Solved

I want to make it so firefox never opens previous tabs

Hello there, I feel a little embarrassed to ask this, because I feel like this should be trivial to do. I've looked through the settings quite thoroughly. By default fire… (read more)

Hello there, I feel a little embarrassed to ask this, because I feel like this should be trivial to do. I've looked through the settings quite thoroughly. By default firefox opens up all the tabs from the previous session, and lazy loads them. I would like it so that it no longer does this. That it just always opens a single new tab. Irrespective of whether firefox closed, or I shut down my computer while it was still open. Is there a way to do this? General > Start-up > Restore previous session, is already unchecked. Thank you very much, Sashin

Asked by myself2 8 hours ago

Answered by jscher2000 8 hours ago