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Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Asked by Coffee Lunch and Crab 1 month ago

Last reply by tjf 6 days ago

Unable to sign into google sites

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the googl… (read more)

Whenever I try to sign into any Google site whether it is Gmail, Google, Youtube. or even signing into a site with a google account like Pinterest I get sent to the google help page taking about clearing cache & cookies. Even from there when i click sign in it just refreshes the page never actually taking me to the sign in page.

Asked by Srkettler 1 month ago

Last reply by Yassinrashwan1998 23 hours ago

I am unable to use my bank bill pay with Mozilla as of 8/1/2024. Are there changes to Mozilla that have blocked my bank?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? … (read more)

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

Asked by botchy110 2 months ago

Last reply by Rmad 1 day ago

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (read more)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 5 months ago

Last reply by cor-el 5 months ago

completely disable tab preview

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How… (read more)

I already turned pff the graphic tab preview, but the tab title still pops up when I move my mpuse pointer on a tab. I do not need this and find it terribly annoying. How do I completely deactive this?

Asked by Thaliel 2 months ago

Last reply by me 1 week ago

Font size of browser itself. Toolbar, bookmarks tabs etc

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the… (read more)

There has to be a way, but I can't find it. How do we enlarge the font size for tabs, toolbar, favorites, search bar etc. I like that we can customize the colors but the font size seems to have been left out. I know we can ctrl + to enlarge what's in the browser window but this has no effect on the actual browser fonts. They are wayyyy to tiny. Is there a fix for this?

Asked by lamareeb 2 months ago

Last reply by Amirhosain Noorzadeh 2 months ago

Google search engine

How can I remove Google as a search engine that appeared after having my computer checked for viruses etc? I want to restore duckduckgo as my primary search engine. … (read more)

How can I remove Google as a search engine that appeared after having my computer checked for viruses etc? I want to restore duckduckgo as my primary search engine.

Asked by susiefern47 2 months ago

Last reply by Tomatoshadow2 2 months ago

Cannot Play Movies on Amazon (Prime) at HD resolution (6GB) with version 130.0 Firefox

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0. Attempts using Firefox to play movies at HD (highest … (read more)

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0.

Attempts using Firefox to play movies at HD (highest 6GB data resolution) fail. Using, for example, the Edge browser works fine. This problem showed up as noted in the first sentence of this post. Manually changing an obscure "about:config" variable from 1 to 0 did not fix the problem.

I just updated to 130.0, immediately tried to play a movie at highest resolution, it failed. Changed the obscure variable from the value it had, 0, to 1 and it failed still. Changed it back to 0 and it failed.

Asked by YetAnotherUser 1 month ago

Last reply by cor-el 1 month ago

why is firefox not showing up in my authenticator app

Why is firefox not showing up in my authenticator app??? I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with … (read more)

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

Asked by Craig A. Smith 4 months ago

Last reply by cor-el 4 months ago

daily updates

Almost daily I get a message to download or dismiss update. When I dismiss the message, it continues to pop up. When I hit download, nothing happens. This is locking u… (read more)

Almost daily I get a message to download or dismiss update. When I dismiss the message, it continues to pop up. When I hit download, nothing happens. This is locking up my computer at times & slowing everything down. I actually don't see the need for daily updates. What is causing this and how can I stop it?

Asked by debbearl 3 months ago

Last reply by cor-el 3 months ago

New Computer but Bookmarks Not Synching

Got a new PC and loading all the software (ugh). I made Firefox my default browser and opened my Yahoo email. I tried synching the bookmarks and picked Sync Now but the… (read more)

Got a new PC and loading all the software (ugh). I made Firefox my default browser and opened my Yahoo email. I tried synching the bookmarks and picked Sync Now but the old bookmarks are not showing up. I still have a laptop with all the old bookmarks (from synching automatically). Can I export those to a thumb drive and bring into the new computer somehow? Do I risk losing my bookmarks on the laptop when I turn it on? Fred

Asked by pack489 3 months ago

Last reply by cor-el 3 months ago

Error message: "This page isn't redirecting properly" when accessing kp.org (no problem for years on Firefox

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without p… (read more)

This problem began a couple days ago. I have no problem accessing other sites on Firefox (and none for this site over years of use.) Can access site on Safari without problem.

Asked by tomcoffin 3 months ago

Last reply by cor-el 3 months ago

Pacific Gas & Electric is depreciating customer use of Firefox browser.

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported." "Your browser is unsupported. "Please use a different browser. To … (read more)

PG&E is notifying its customers on its website that Firefox (among others) is "unsupported."

   "Your browser is unsupported.
   "Please use a different browser. To learn more, visit pge.com/supported-browsers."

I have not noticed any problems viewing/interacting anywhere on their site and would like to know why they are making this warning. I suspect that Mozilla.org would have a similar concern.

Asked by Richard 2 months ago

Last reply by jonzn4SUSE 2 months ago

Firefox not showing/displaying Yahoo! Comments

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo!… (read more)

This current version of Firefox (126.0) is preventing Yahoo! Comments from showing/displaying in ANY Yahoo! article. After I finished reading a Yahoo! article, the Yahoo! Comments is viewed but upon clicking on Comments, it just disappeared. It happens in any Yahoo! article with Comments. I used Safari to see if I experience similar issue but Safari is able to show/display Yahoo! Comments upon clicking on them. I have no other browser plug-in or app in Firefox preventing Yahoo! Comments from showing, it seems to be a Firefox JavaScript issue.

Asked by Rob 4 months ago

Last reply by George Mtntrainman 2 months ago

Picture in picture not working

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way… (read more)

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Asked by Raymond Boheme 4 months ago

Last reply by allgoodbuddy 3 months ago