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2AF TOTP troubleshooting

Hi! It doesn't matter wich app I use for 2AF, once the QR is scanned (or even when the hash is added manually) Firefox doesn't recognize the 6 digit code. Now I'm using a… (read more)

Hi! It doesn't matter wich app I use for 2AF, once the QR is scanned (or even when the hash is added manually) Firefox doesn't recognize the 6 digit code. Now I'm using andOTP, but the same behaviour with Google Authenticator. Any help? Thanks in advance!

Asked by Joseph 3 days ago

NFS mounted home directory caused a hang condition in firefox. Repeatable when creating ebay listing

I am using centos 8.2 with it's firefox 78.7.0esr (64-bit) I also have my home directory mounted via NFS using the automounter system. In general firefox works fine in th… (read more)

I am using centos 8.2 with it's firefox 78.7.0esr (64-bit) I also have my home directory mounted via NFS using the automounter system.

In general firefox works fine in this configuration. However, when I get on Ebay and try creating a listing, firefox will hang when adding photos and/or moving the photo order. My NFS server will then start complaining about 'failed to contact remote rpcbind.

I try to close firefox and it doesn't It then will ask about a script running to long and offer to close. It won't I wait quite some time and it doesn't close About now the whole system is locked up and I may be able to get to the reboot menu I reboot and it won't because the process is hung. I usually have to power cycle to get things back.

I think if I waited for the automounter to time-out firefox may close at that time.

So the questions are: Is this supposed to work in an NFS environment? What is going on to cause the hang? Are there environment variables to move "some directory" to the local disk drive if that is the problem?

I sure hope someone can answer this for me. Thanks Warren

Asked by warrendodge 3 days ago

bookmarks, passwords, and add-ons gone

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it … (read more)

Hello. I have purchased a new computer and cannot sync my Firefox account with it. The old computer is not working and I had forgotten my Firefox password, so I reset it through the "reset your password" email firefox sent me. After logging in , there is no history of bookmarks, passwords, or add-ons with my account. Does anyone know how i can recover this data?

Asked by Iket1 1 day ago

Last reply by Iket1 16 hours ago

Gametop.com screensaver keeps popping up on my screen

For the last couple of days, when I have Firefox open, my screen keeps changing to a Gametop.com screen saver when my laptop is idle. I have never opted for a screensaver… (read more)

For the last couple of days, when I have Firefox open, my screen keeps changing to a Gametop.com screen saver when my laptop is idle. I have never opted for a screensaver and this is doing it on its own. Hope this makes sense.

Asked by tianne 5 days ago

Saving passwords

i just signed up for Firefox. Set up new IMac and input my passwords & bookmarjs for my regular websites. I have now done 3 times and each time I open Firefox it i… (read more)

i just signed up for Firefox. Set up new IMac and input my passwords & bookmarjs for my regular websites. I have now done 3 times and each time I open Firefox it is all gone and I have to start over! HELP please. AnaLaRai

Asked by analarai 5 days ago

please help meeeeeee dear supports :(((((((

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset pa… (read more)

i changed my windows and i used firefox sync before that but after i install fire fox i forgot the password and all my data is gone :((((((((((( please help me i reset password but all my bookmarks are gone please help me i begging you

Asked by hisssssssboy 5 days ago

Last reply by hisssssssboy 4 days ago

Joining Zoom Meetings

My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations. The invitation link in the email opens the Zoom p… (read more)

My Firefox browser is not enabling direct entry into Zoom meetings when clicking on links in email meeting invitations. The invitation link in the email opens the Zoom program but not the meeting. I have tried utilizing Chrome and the meetings open directly when accessed through the link in an email invitation. Any assistance troubleshooting the problem in Firefox is appreciated.

Asked by srapoport 5 days ago

browser

bought a new computer in china windows 10 installed in chinese had windows 10 english version installed someone installed firefox .cn i ubinstalled it put in the english … (read more)

bought a new computer in china windows 10 installed in chinese had windows 10 english version installed someone installed firefox .cn i ubinstalled it put in the english us version but now no matter what i have tried firefox website, help for new users and other 2 things at the top left corner underneath back and forward errors are in chinese not english. no matter what i do uninstall etc they always come up in chinese. is there any way to get them to show in english, thank you

Asked by jctrvlr 5 days ago

Firefox Passwords Not the Same in Sync

Hello. I am logged into Firefox on two different computers, but one account. The problem is, the password for some reason is not synced. On one, only the old password wor… (read more)

Hello. I am logged into Firefox on two different computers, but one account. The problem is, the password for some reason is not synced. On one, only the old password works. On another, only the updated password works. Do you know why this is? I already logged out of all devices and logged back in and it still doesn't work.

Thanks

Asked by niehaus.andrew 1 day ago

Preferences for PDF files

After Firefox updated to version 86 yesterday a couple of my users are being prompted to select what they would like Firefox to do with a PDF file each time they download… (read more)

After Firefox updated to version 86 yesterday a couple of my users are being prompted to select what they would like Firefox to do with a PDF file each time they download one. They set it to open in Foxit Reader and checked the box to do it automatically each time but it always goes back to the default setting. I confirmed that the Application settings in Options is set to use Foxit Reader for PDFs and I even followed the troubleshooting step for this issue and renamed the handlers.json file.

Also each time they try to download a PDF a prompt comes up asking for an admin password (see the 3rd image). These computers are on a domain, so the UAC prompt isn't unusual but we don't restrict them from being able to download files. But I'm having the same issue as well and I'm not on the domain, so I think this is more of a symptom then a cause.

Is this a bug in the latest update? I was troubleshooting a printer setting issue for them the day before yesterday. Did some testing on my computer and theirs, got it worked out that Foxit works best for their needs when printing a PDF from a web app. Then yesterday afternoon they began to have issues where they couldn't print at all. I checked it out and all of our computers updated to Firefox v86 and everything is now working differently now in terms of handling PDFs.

Thanks in advanced,

Josh

Asked by jleary 5 days ago

Onglets

Hello a tous !!! Une mise a jour de firefox, et je me retrouve avec les onglets en hauts de la barre de recherche. Comment replacer la suite d'onglets sous la barre de m… (read more)

Hello a tous !!! Une mise a jour de firefox, et je me retrouve avec les onglets en hauts de la barre de recherche. Comment replacer la suite d'onglets sous la barre de marques pages juste au dessus de la fenêtre web.. Merci !!

Asked by Firefox Manu 3 days ago

firefox homepage and gmail

Firefox homepage has suddenly started appearing as narrow vertical page. When going to fullscreen, menu bar disappears but reappears when cursor is on the next toolbar d… (read more)

Firefox homepage has suddenly started appearing as narrow vertical page. When going to fullscreen, menu bar disappears but reappears when cursor is on the next toolbar down. When it reappears there is no yellow minimize button. Also, can load gmail through Safari but not through firefox

Asked by alsaguma 5 days ago

Firefox for Mac version 85.0.2 transferring data message keeps repeating (only with IPv6)

Hello. After updating Firefox on my Macbook, a website I visit now will not load, the message "transferring data" will appear and the status indicator looks like the data… (read more)

Hello. After updating Firefox on my Macbook, a website I visit now will not load, the message "transferring data" will appear and the status indicator looks like the data is loading, then when the status bar looks like its at 100%, it will start over and show "transferring data" again, and this keeps repeating indefinitely. This only happens when using an IPv6 address, it works fine with IPv4. This did not occur in Firefox 81.0.2. This also does not occur on other websites or with other browsers. I am looking at the notes for releases between 81.0.2 and 85.0.1 but am not sure what may have changed that would cause this. The website in question is a BMC GUI for a server I'm working on. If anyone has any ideas I'd really appreciate it. I tried the debugger in Firefox but not sure what I am looking for. I did set a breakpoint for caught exceptions, and the screenshot is attached if it helps any... Thanks!

Asked by jfriedman.seattle 3 days ago

Freezing up and not moving

I would like to know how to fix my problem. I chat with my son most nights & facebook just freezes up after a few minutes or so, I can usually get it unfrozen by rest… (read more)

I would like to know how to fix my problem. I chat with my son most nights & facebook just freezes up after a few minutes or so, I can usually get it unfrozen by restarting my pc, what else can I do? We chat sometimes for a couples of hours, but fb hardly ever works correctly, is is very frustrating. Email me with any suggestions, OK? - Thanks

Asked by Albrit2 5 days ago

Firefox freezing - High CPU usage spikes

I don't remember exactly the date, but I think it started after a update(firefox/windows). The oldest pic I have is from 23/11/20. Firefox was running without no problems… (read more)

I don't remember exactly the date, but I think it started after a update(firefox/windows). The oldest pic I have is from 23/11/20. Firefox was running without no problems, then this started.

Gallery

The problem is High cpu usage from time to time. Making firefox slower and also freezing tabs. It's so annoying. Made me use Edge that runs incredibly smooth, I was impressed( I can even watch media in 1080p with no problem).

Then I noticed through the task manager that the 'Host service Windows font cache service' is always present, as you can see in the gallery. I didn't find anything related to that.

Tried starting in safe mode, refresh, uninstalled and installed today(24/02) and nothing worked. This is driving me crazy because I love using the browser.

My PC Setup is: Windows 10 Home i3-4130 8GB ram no video card

And I use the free avira antivirus.

Asked by gabriel.willames 5 days ago

Download Firefox latest Version

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated… (read more)

When I turned on my computer this morning a message said I needed to download Firefox Update, so I clicked on that link. About a half hour later after it had also updated Windows 10 a page popped up telling me I had been sent a code to my email that I would need to input. I have not received an email or junk mail with any code. However, it looks like I already have Version 86. Please help me with this issue. I am so overwhelmed with computer issues I'm on the verge of tears right now. My last Windows 10 update Did NOT install and I am not the only one with this issue, but NO help from Microsoft. Did Mozilla update Windows 10 to accept the new version of Firefox? I looked at your educated guess, clicked on Show Details, nothing came up. Then I clicked on Troubleshooting Information and Share Data. I don't know if you are able to see this list or not, I don't know what 99% of it means, but I did copy a few things that may be helpful. environmentVariables": {

   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Profiles\\fq7xq0bn.default-release-2\\crashes\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\Rhonda\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_RESTART_ARG_1": "-os-restarted",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart": false,
   "fission.autostart.session": false

I already have VERSION 86 according to the information on Firefox. But the message I had this morning specifically asked to download FIREFOX latest version. Please help. Rhonda

Asked by Rhonda 3 days ago

Lost Bookmarks

Hello, all: I thought I could try reaching out to see about why Firefox somehow reset itself or something earlier tonight then I lost some recent bookmarks with the bookm… (read more)

Hello, all:

I thought I could try reaching out to see about why Firefox somehow reset itself or something earlier tonight then I lost some recent bookmarks with the bookmarks I had in the bookmarks bar so I had to set it up again and am not too sure of whether it'll happen again which I hope won't. Is there a simpler way or something so I can be sure to keep the bookmarks I have since I have quite a number of them? Hope this information helps you figure out the issue I had earlier and how to not have it happen again at some point which I hope won't be the case. Thank you in advance if you reply to this post.

Asked by Anduma22 5 days ago

colored squares on browser pages

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored bla… (read more)

Today i turned on firefox running the latest ubuntu platform and had colored squares and dots all over the web pages. If I move the mouse or type the squares colored black, blue, aqua and green move with the mouse or typing all over the display like snow. I have gone over the troubleshooting steps, I have uninstalled and reloaded mozilla firefox. The only way I can stop this is to go to safe mode. I have downloaded two other browsers today and do not have this problem with the other two browsers, or with any of the software programs on the computer. Any ideas?

Asked by mcantrel 3 days ago

Last reply by mcantrel 2 days ago

Multitouch Gestures

I'm unable to use multitouch gestures to go back and forward in browser like I used to do in edge and chrome browser. I hope you solve this problem. and the website is op… (read more)

I'm unable to use multitouch gestures to go back and forward in browser like I used to do in edge and chrome browser. I hope you solve this problem. and the website is opening in new tab instead of same tab.

Asked by gunjarivrushadwaj 1 day ago