Showing questions tagged: Show all questions

Cannot make calls on messenger, get message on popup window something went wrong

I cannot make calls via Firefox on Facebook Messenger. In the second window that normally loads tells me that something went wrong. (in Dutch tells me "Er is iets fout ge… (read more)

I cannot make calls via Firefox on Facebook Messenger. In the second window that normally loads tells me that something went wrong. (in Dutch tells me "Er is iets fout gegaan" This happens on both my computers, Windows and Linux. Even when I start Firefox in troubleshoot mode it is still not working. However works absolute perfectly in Google Chrome. The problem started today by my knowledge for no apparent reason. I tested the camera in Firefox, works. I tested the microphone in Firefox, works, no problem. Also I granted Facebook permission to use the microphone and camera.

Asked by Jan-holtman 1 day ago

face book messenger

I cant connect to face book messenger i get this message: Something went wrong Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, v… (read more)

I cant connect to face book messenger i get this message: Something went wrong

Try restarting Firefox or restarting your computer. For more troubleshooting suggestions, visit our Help Center.

If the issue persists please let us know. Report an issue.

Asked by carolanne.b.martin 1 day ago

Firefox closes Tab after closing downloaded attachment?

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples. Lets say I am checking my … (read more)

For maybe a month or two I have been seeing some strange behavior with Firefox closing after I close a downloaded file. Here are some examples.

Lets say I am checking my email (yahoo) and receive a video file attachment. I launch the attachment which is set ot download and automatically open my player, which is VLC. VLC launches and plays as normal. When I finish, I close VLC and find that a few seconds later my Firefox window or tab also closes.

This is not just with video files and not just from email. Same for doc files or pdf or jpg files. If it downloads and then I open it through Firefox, that tab closes once I close the third-party program.

I also tried turning off the auto-launch and just download the files, but if I start them form the downloads display in Firefox the same issue occurs. If I start explorer and browse to downloads and just launch it from there then there are no such issues.

I did notice that it only closes one tab, so if I have a dummy second tab, when the tab is closed I can use Ctrl+Shift+T to restore the previous window and continue, but it has gotten tedious to do that every time I download a file.

I did check that neither Chrome of Edge do not have such behavior.

System details. Firefox 103, Windows 10 21H2. No known major updates or changes have been made to the system to cause this change. The only extension I have is Ublock Origin, and I have tried disabling it but it did not help the problem.

Asked by elkinm 6 days ago

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome?

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome? When calling or accepting a call the screen goes to "Something… (read more)

Facebook voice and video chat quit working - 8/12/22 AM using Firefox. Works fine, same computer on Chrome? When calling or accepting a call the screen goes to "Something went wrong"? Same symptom on two desktops, two laptops, and one notepad. Windows 10.

Asked by mikeerny 1 day ago

How to get rid of hard to read black backgrounds?

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique. I've tried all the modes like light, sy… (read more)

Firefox 102esr has almost every menu, popup and screen in dark mode - which I find extremely difficult to read, given I'm antique.

I've tried all the modes like light, system etc nothing seems to fix it.

Am I going to need a stack of css code to fix it - code for each and everything I want to set back to light, or is there a setting to achieve this?

Asked by citizen1138x 6 days ago

Last reply by citizen1138x 11 hours ago

"Something Went Wrong" message on Firefox ONLY when trying to make Messenger voice or video calls

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. … (read more)

I've spent quite a bit of time on this. This error is on Firefox only, has been continuous for I believe three days. I troubleshot everything that I know to be possible. My camera and microphone work just fine everywhere but on Messenger using the Firefox browser...

Asked by beckykale.1 19 hours ago

access to my banking

I cannot access the bill pay in my bank account. Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...? This is the message that posts: … (read more)

I cannot access the bill pay in my bank account.

Why can't I access Bill Pay? How do I unblock without allowing access to unwanted ...?

This is the message that posts:

___ You might have cookies blocked or cross-site tracking prevented. Depending on what browser you're using, check your settings for these terms:

   Block third party cookies
   Cookie tracking
   Cross-site tracking

Make sure cookies are not blocked and cross-site tracking is enabled. Follow any additional instructions in your browser once you have adjusted these settings. Copyright © Farmers National Bank 2022. All rights reserved.

Asked by bj.myer 4 days ago

Content Encoding Error

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Ed… (read more)

When people come to my website using Firefox, they get the following error page: "Content Encoding Error." This error does not appear using any other browsers (Chrome, Edge, Safari) using a PC or Mac. The website is: https://radiotapes.com/

Please advise what I need to do. Thank you! Tom Gavaras ([email-removed])

Asked by tgavaras 4 days ago

Last reply by tgavaras 2 days ago

Weird double menu when pasting to toolbar search item

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after… (read more)

I will post an image to show what is happening when I use the paste in the toolbar search item. I did a retore to defaults and it fixed the issue until the next day after a reboot of the pc and it is back. Anybody else see this behavior and know how to fix it? Thanks, Dave

p.s. I wrote up a larger version of this and tried to share data which didn't work automatically and wiped out my story. :(

Asked by schemer 4 days ago

Last reply by schemer 3 days ago

Certain videos stop playing/cant be played

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality… (read more)

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality, volume, etc, all fully functional. Just the video isn't starting. They do for a while after a restart but inevitably will stop doing so after an hour of use. I havn't been able to figure out what destroys the capability to play videos, but I narrowed it down to certain types. As far as I can tell its MP4 videos in general while on Youtube its AVC1 videos that are not playing. VP9s and ogvs work fine even after the video capability of the browser has been lost. I'Ve check in about:conifg and everything is set to true in terms of media.*

Asked by michkov 1 week ago

Last reply by michkov 9 hours ago

Files downloaded from Gmail not retaining full file name

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to re… (read more)

Why is Firefox limiting my file name to 3-5 characters instead of the full name as the original document? My Gmail Workspace account is a business account so I need to retain proper naming conventions and original names for files, but Firefox seems to be shortening the file names, and I'm having to completely rename. I can't find any information on how to override this if it's a setting or if anyone else is having the same problem.

I am running Firefox 103.0.1 on macOS Monterey 12.4.

Thanks in advance.

Asked by cmjross1 6 days ago

Google no longer displaying properly with Firefox 103.0.1

I am on a 2018 Intel Mac Mini running macOS Catalina 10.15.7. After updating to 103, Firefox no longer shows any content on Google related pages (search, Gmail, etc.). Th… (read more)

I am on a 2018 Intel Mac Mini running macOS Catalina 10.15.7. After updating to 103, Firefox no longer shows any content on Google related pages (search, Gmail, etc.). The pages load but no text is visible, only images.

I've tried everything from clearing all caches and browsing history, to going into about:config and changing the sandbox settings. Not sure what else to do as I've been primarily using Firefox for years but these issues have only surfaced after the last couple of updates.

Asked by rna_ink 6 days ago

Last reply by rna_ink 6 days ago

Visited link import/retoggle

Previously visited links stopped displaying their color one day Newly visited links change color and remain in changed color Browsing history is still in-tact Is ther… (read more)

  • Previously visited links stopped displaying their color one day
  • Newly visited links change color and remain in changed color
  • Browsing history is still in-tact

Is there a way to toggle my history as visited so the links change color to how they were?

Thank you.

Asked by marxism34 4 days ago

JXL images do not display 32-bit (HDR) content

Using the Nightly build with support for the JXL (JPEG XL) image format, I am able to open JXL images. However, the images are severely degraded if the source image is a … (read more)

Using the Nightly build with support for the JXL (JPEG XL) image format, I am able to open JXL images. However, the images are severely degraded if the source image is a 32-bit (HDR) image. The highlight values above SDR white are clipped. Effectively, the image is ruined.

So while I can view HDR videos just fine in Firefox using a properly configured HDR monitor (Apple Pro Display XDR), HDR photos do not work.

Does the roadmap for JXL support include plans to support HDR?

Asked by Brian S 2 days ago

Last reply by Brian S 34 minutes ago

PDF displaying as blank document.

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the docum… (read more)

We are on version 103.0.1 and have started having a problem with the PDF viewer showing blank documents. If you download the document is is good. How can we get the document to open correctly in the viewer.

Asked by Dale_J_Souza 6 days ago

Last reply by Dale_J_Souza 6 days ago