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Firefox won't open in full screen

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to t… (read more)

When I close firefox while it's in full screen, turn off my laptop, and then open it again the day after, it opens in the small screen for some reason. I tried going to the root directory in the about:profiles section of the more troubleshooting information section and renaming xulstore.json to xulstore.json.old, and each time it worked for a few days and then it just installed a new xulstore.json and went back to opening in the small screen. This is really annoying and I don't want to switch it manually every time.

Asked by HunterWade2024 3 months ago

Last reply by HunterWade2024 3 months ago

latest FFox supernova blew up reader view

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made … (read more)

In previous versions of FFx, toggling to Reader view used the same font I'd chosen in Settings / wherever. Now it's something else, in boldface with no distinctions made in original view (italics, not italics, etc). & there doesn't seem to be any way I can control fonts in Reader.

Any suggestions? In plain English, please, I am NOT a programmer or computer professional, just a regular human trying to use this new version that seems to have broken everything I liked about FFx.

Asked by pat.g888 3 months ago

Last reply by pat.g888 3 months ago

Tabs bar is scrolling

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Als… (read more)

I can't find a way to disable tabs scrolling. This is highly confusing, I have to always look for my tabs and do extra clicks and scrolling. This is very distracting. Also those two buttons - "<" & ">" - they occupy extra space. The left one is especially annoying because I expect a "+ new tab" button to be there. I don' want to test/use this new experimental feature, how can I turn this off? Thank you.

Asked by Arseniy Fomchenko 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

  • Solved

Refresh Button mysteriously disappeared?

This is a silly one, probably. My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps … (read more)

This is a silly one, probably.

My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps looking for the button on screen too, and it would be nice to have it back!

I opened up the customize options, thinking maybe I just removed it by accident, but refresh doesn't appear to be an option?

I also opened it up in troubleshoot mode to see if that would change anything. It did not :(

I also don't have any extensions that mess with the toolbar, so I don't think that would be an issue (and troubleshoot mode should have disabled extensions anyway I think.)

I recently updated to 126.0.1 - no idea if that has anything to do with it, but this did happen right after the update.

There are a couple more people on here with the same question, and they all had easy solutions. I'm hoping I'm just not seeing a setting somewhere.

Thanks!

Asked by Rainingredpandas 1 month ago

Answered by Rainingredpandas 1 month ago

  • Solved

𝐇𝐨𝐰 𝐭𝐨 𝐏𝐫𝐞𝐯𝐞𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐭𝐨 𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐛𝐢𝐫𝐝

𝐇𝐨𝐰 𝐭𝐨 𝐏𝐫𝐞𝐯𝐞𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐭𝐨 𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐛𝐢𝐫𝐝 As a regular here, I have frequently seen requests on how to prevent updates to Thunderbird. For most people, I believe the option f… (read more)

𝐇𝐨𝐰 𝐭𝐨 𝐏𝐫𝐞𝐯𝐞𝐧𝐭 𝐔𝐩𝐝𝐚𝐭𝐞𝐬 𝐭𝐨 𝐓𝐡𝐮𝐧𝐝𝐞𝐫𝐛𝐢𝐫𝐝 As a regular here, I have frequently seen requests on how to prevent updates to Thunderbird. For most people, I believe the option found at Settings>General is sufficient. I also believe the default setting to automatically apply updates is appropriate if users do periodic backups. But I respect there are those who have strong feelings on the topic, and those who run a business and rely on stability more than new features. I acknowledge this information may be available elsewhere, and possibly superior in its approach, but this does work. So, here are the steps:

-   Create a simple text file called policies.json 
-   Enter this text into the file: 

  {
     "policies": {
        "ManualAppUpdateOnly": true,
        "AppAutoUpdate": false,
        "AppUpdateURL": "https://yoursiteisnothere.com"
      }
   }

- create a folder named ‘distribution’ and store it in the folder where thunderbird.exe resides. For Windows, that would be normally be C:\Program Files\Mozilla Thunderbird\ or C:\Program Files (x86)\Mozilla Thunderbird\
- place the file called policies.json in the distribution directory
- start Thunderbird 
- to verify this, click Settings>General and scroll down to Updates. There, you should see the words, 
          “Failed to check for updates.”  (See attached screenshots for examples.)

If you later decide you want an update, the file or folder must be removed or renamed. If changes are made while Thunderbird is running, you must exit and restart for the change to take effect.

NOTE: My suggestion to persons using this technique is to, at least twice per year, download the latest version, test to your satisfaction along with any addon updates. The intent is to stay relatively current for releases, security, and support. To never update is not recommended.

Asked by david 5 months ago

Answered by david 5 months ago

  • Solved

How do I make ALL folders default to descending order

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray! I don't need to expl… (read more)

I like to have newest emails at the top of the list rather than bottom. I have just moved 30GB of email data to TB from 20 yrs on Mac Mail. Hooray!

I don't need to explain how many local folders I've got, and the pain it will be to sort every folder manually!

Please could someone advise me how to force all folders to sort by date/descending? thanks

Asked by mozilla516 4 months ago

Answered by david 4 months ago

Video download helper icon does not appear on Firefox toolbar

I am setting up a new mac computer (Mac book Air M3 with Sonoma 14.3). I have installed Video Download Helper. The icon appears in the Applications folder and the Dock, b… (read more)

I am setting up a new mac computer (Mac book Air M3 with Sonoma 14.3). I have installed Video Download Helper. The icon appears in the Applications folder and the Dock, but not in the Firefox toolbar. How can I get the icon back? Many thanks.

Asked by Ron Vernon 3 months ago

Last reply by zeroknight 3 months ago

  • Solved

Cox.com switched from their own email server to yahoo. I can't get imap to work

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to wor… (read more)

Cox.com has decided to no longer have their own email server and switched their accounts to yahoo. I can read my email directly on Yahoo, but can't get their imap to work. I changed the imap and smtp settings to yahoo. Also, the email login has changed and I changed that in Thunderbird. With Cox, the login was just "username" and now it is "username@cox.net". When I made these changes in the account settings, my email account has disappeared from the inbox, but it is still in account settings. I am using a unified inbox with several accounts.

Cox will not help me with this, and I have been on hold with yahoo for an hour with no response. I have been messing with this for two days so I hope you can help me.

Asked by PattiWagen 3 months ago

Answered by PattiWagen 3 months ago

No Recall of message option

I have inadvertently cc'd a person to a confidential email and not there is no recall option with Thunderbird. This is an option available on all other email providers. H… (read more)

I have inadvertently cc'd a person to a confidential email and not there is no recall option with Thunderbird. This is an option available on all other email providers. How do I recall a message sent in error?

Asked by stepali 2 months ago

Last reply by david 2 months ago

Latest Update deleted addon extension

After the latest update (Monday) my Lastpass extension icon disappeared from the extension toolbar. It was still listed in the Add-ons and themes page. How do I get it v… (read more)

After the latest update (Monday) my Lastpass extension icon disappeared from the extension toolbar. It was still listed in the Add-ons and themes page. How do I get it visible again? I've tried to right click the Lasspass icon but "pin it" does not appear. I've deleted the extension, rebooted and reinstalled with no difference.

Asked by rvolkwein3 2 months ago

Last reply by jonzn4SUSE 2 months ago

Turn OFF Threading -- HOW?!?!?

115 continues to try my patience, but inflicting threading upon me goes beyond annoyance and into the reign of seriously disrupting my ability to use Thunderbird. I've r… (read more)

115 continues to try my patience, but inflicting threading upon me goes beyond annoyance and into the reign of seriously disrupting my ability to use Thunderbird.

I've read some stuff here that I don't really understand. Is there any way to TOTALLY turn off threading for any and all incoming or stored emails? I found View ==> Sort By ==> Threads seems to have an option for "All" but that can't be unchecked.

If anyone can provide any help, I'll be quite grateful!

Asked by K in NC 2 months ago

Last reply by david 2 months ago

  • Solved

Disable "Open Firefox every time you restart your computer" opt-in prompt

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/o… (read more)

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Asked by Raaraa 4 months ago

Answered by zeroknight 4 months ago

  • Solved

Firefox manual proxy config, port number not accepted

I'm trying to use a manual proxy server for Firefox. When entering the proxy address and port number, Firefox outlines the port number field in red and disables the OK bu… (read more)

I'm trying to use a manual proxy server for Firefox. When entering the proxy address and port number, Firefox outlines the port number field in red and disables the OK button thus refusing to accept my assigned port number. I'm trying to use port number 29842 which was given to me by the proxy provider.

Asked by kent30 5 months ago

Answered by kent30 5 months ago

Firefox v122 — Are the "about:config" configuration settings still inaccessible?

Hello everybody, Firefox v122 is running on an Android 8 tablet. 1. Are the "about:config" configuration settings still supposed inaccessible for this version? 2. Wi… (read more)

Hello everybody,

Firefox v122 is running on an Android 8 tablet.

1. Are the "about:config" configuration settings still supposed inaccessible for this version?

2. Will these "about:config" configuration settings eventually become available again?

3. Is the interim solution still to install the Nightly version?

Thank you.

Asked by foxxtrot 5 months ago

Last reply by foxxtrot 5 months ago

Problem to reinstate "classical" view of the main page

Hello, I had my system reinstalled last week including Windows etc due to serious failure. Al software incl. Thunderbird had to be reinstalled, luckily I have retrieved a… (read more)

Hello, I had my system reinstalled last week including Windows etc due to serious failure. Al software incl. Thunderbird had to be reinstalled, luckily I have retrieved all addresses, emails etc. however I am struggling to bring back previous view. The current one is a bit messy as presented on picture 1 - firstly I cannot hide the email's content and secondly I do not have the toolbar with "Korepondenci Temat Data" etc - these buttons are not visible (highlighted in yellow on picture 2).

What I would like to reinstate is the layout as on picture 2 - the one currently used by my colleague. I have no idea how to do it. Can you pls help me out with this? I have compared my settings with him and we both have the same version of Thunderbids, ticked off same options etc.

thanks Mariusz Stupiński from Poland

Asked by Mariusz Stupinski 5 months ago

Last reply by david 5 months ago

translating webpage from Arabic to English

translating webpage from Arabic to English How can you not have the option to translate form Arabic? How can you be so behind? Firefox is such a disappointment in so many… (read more)

translating webpage from Arabic to English How can you not have the option to translate form Arabic? How can you be so behind? Firefox is such a disappointment in so many ways

Asked by trishbed 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Single Click in Address Bar does NOT Select Address...

In about:config I set browser.urlbar.clickSelectsAll to true and browser.urlbar.doubleClickSelectsAll to true Now, single clicks in the address bar select the entire URL… (read more)

In about:config I set browser.urlbar.clickSelectsAll to true and browser.urlbar.doubleClickSelectsAll to true

Now, single clicks in the address bar select the entire URL except when the address bar contains an address provided by New Tab Override. Does anyone have a fix for this issue?

Thanks.

Asked by compupix 4 months ago

Answered by zeroknight 4 months ago