All Products Support Forum

Every time I restart firefox, my spellchecker languages disappear, leaving me only with one - the addons are still installed, they're just not available to be selected. Even now I can't spellcheck in english. Please help.

When trying to install any extensions on either the Mozilla Addons website or directly via the Extension settings, it fails to do so.

I've attached a screenshot of the Mozilla Addons website when it fails to install the extension. On some other addons that I've attempted in the past, it just shows the throbber forever.

I have checked the Multiprocess Browser Console and it says that it fails to move the file because it's locked (NS_ERROR_FILE_IS_LOCKED). I have also attached a screenshot of that.

I always want the address bar suggestions to start with my bookmarks. Is there a way to control the results? I remember there was something in about:config previously.

I'm using the OneTab add-on, Enabled. The icon no longer shows on the Toolbar, though it is on the Menu bar next to Firefox View.

I ran Remove and then Added it again, hoping the Toolbar Icon would reappear = no go, And I lost all URLs already saved, stupid me. To be clear, clicking the Icon on the Toolbar saves all open tabs.

Is there a fix via Preferences? Thanks. gw

Hi

Got an earlier version of Thunderbird at home (and sorted fine) but I'm trying to sort the view for folders and sub-folders to be all the same on my work PC i.e Sort By: Date, descending & unthreaded.

Apart from going through every folder/sub-folder, is there a quick way to set this in version 115.10.1 ?

Looked at online help/videos but they refer to older versions.

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I used to work fine, now it doesn't. This account is the only one I have that is set to POP3; the others are IMAP.

I'd change the settings to be IMAP but don'e see how to do that. And, I don't want to lose any messages and would like to capture the ones that have not been captured.

Any thoughts?

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

Hey there Team!

So I flipped my table because of the new Outlook update and I'm beyond frustrated.

Not only it does not show the unread email count but also stopped working for my work email, making me miss a serious meeting!

This is ridiculous!

So now I'm transitioning to Thunderbird however, my Inbox is showing the total amount of emails. This is not what I need. What I need is the unread amount of emails.

On top of this, if I minimize the email, the Inbox amount count merges with the amount count of Sent Items. This is not what I need either... What I need is to solely have the amount of unread emails.

How can I achieve solely unread email count with Thunderbird?

Please keep me posted as I'm losing my last screw over setting up something as basic as this. -Val

How can I set the email message sort to descending date for all folders in all accounts? With many accounts with many folders each, manually changing the sort from ascending to descending is a lot of needless work. A global default is needed, and if there is one, I can't find it.

I was able to change the color of the context menu (the menu you get when you either right click or click on a dropdown) and the color of the highlight/selection as shown in the attached screenshot.

The default color looks like it's black, and I'd like to change it to match the rest of my Arc-Dark gtk theme. Does anyone know the name of the CSS tag that controls the context menu border?

Here's what I have so far:

/* Context Menu */ menupopup > menu, menupopup > menuitem,popup > menu, popup > menuitem {background-color: #404552 !important;}

menuitem:hover, .menu-iconic:hover, .menuitem-iconic:hover {

border-radius: 0px !important;
background-color: #5294E2 !important;

}

I've recently upgraded Thunderbird to 78.14.0 and Nostalgy to 3.4.2. Nostalgy is an essential add-on for me, but it's not working the same as in earlier versions, and I hope someone can help with these problems. Or should I ask Alain Frisch, the author of the add-on? 1. Using S to move (or C to copy) an email to a selected folder works when the email is closed (but highlighted in the Inbox or wherever) but no longer works when the email is open. Earlier versions worked when the email is open, and it's a huge drawback for me that it doesn't work that way now. Am I missing something? 2. The command G (go to the specified folder) does not appear at all when invoked from within an email. When the email is closed G provides the expected list of folders, but focus does NOT move to the selected folder. Again, am I missing something?

Grateful for any help.

Lindsay Graham

Hi,

I do like how I can change the toolbar buttons that Thunderbird shows when I open Thunderbird. That is, I other mouse button click on the toolbar and select "Customize." I have a panoply of buttons to choose from, to arrange as I wish on the toolbar.

But, when I am reading an email, the buttons I see on the top left of the email window are: "Reply, Forward, Archive, Junk, Delete, More" (in Settings, I have "'Open messages' set to 'in a new message window'."

I have not been able to find a similar "Customize" ability for the toolbar of the message window.

Is there such an ability?

The reason I ask... I'd like to have similar control over that toolbar to that I have on the other Thunderbird toolbars. But I cannot find the appropriate Customize option.

What am I missing?

thx.

(Thunderbird 115.9 on Linux Mint, 115.10 on Windows)

Hey, i recently came across this post

https://support.mozilla.org/en-US/questions/1434510#:~:text=I%20view%20a%20lot%20of,viewer%20to%20black%2Fdark%20gray.

and i couldn't figure out how to do it. if anyone can tell me steps on how to do it i'll be glad.

thanks.

This is something I've never encountered, since I hardly ever go to the Sent folder except to look at something I sent. But this was a different task.

I've had a series of emails from a friend, that my wife wanted me to forward to her so she could see them. So I went to the Sent folder, and forwarded 3 of those emails to my wife. Then she told me she only got one so I went back to Sent and thought they would be at the top of the list, 1-2-3, but that was not what I found. Since those emails were each part of several different threads in the back and forth with my friend, it took me a long time to figure out which email to pick off and resend. I made sure I was sorting them by date, descending, but was bewildered that the listing had the ones I wanted embedded (see screenshot, with the ones I just sent highlighted in red)

So my question is, is there a setting where I could tell Tbird to sort strictly by send date?

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Firefox for Android does not follow system theme changes i.e. dark to light.

Discovered on Samsung Galaxy A22, Android 14 and Firefox 124.2.0

Steps to reproduce:

1. Configure Android to automatically switch themes. For Samsung Galaxy this is Settings - Dark Mode Settings - Turn on as scheduled
2. Wait until Android toggles theme from dark to light.
3. Notice Firefox has a black border.
4. Go into Application info for Firefox and force stop, then reopen
5. Now notice it doesn't.

This is a reopen of this archived issue: 1421453