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  • Archived

I downloaded snap.do, it asked if I wanted to stop cookies, I checked yes, now I can't open the firefox toolbar, nor can I get google to come up.

"snap.do" is now my DEFAULT browser, and Google can't open my e-mail because I checked "no cookies" when I downloaded "snap.do." How do I get rid of "snap.do" now that I… (read more)

"snap.do" is now my DEFAULT browser, and Google can't open my e-mail because I checked "no cookies" when I downloaded "snap.do." How do I get rid of "snap.do" now that I downloaded it? so that I can open Firefox, and Google? and I do I "undo" "no cookies?)

Asked by kwinswan 8 years ago

Last reply by user633449 8 years ago

  • Archived

My server is Rogers, the technical told me to contact Firefox, I can not login into my rogers/yahoo account. I receive "incorrect password" r something to tha

I have great difficultly logging into rogers/yahoo mail. My password is not recognized, and/or even though I have checked the box "remember me on this computer" it does… (read more)

I have great difficultly logging into rogers/yahoo mail. My password is not recognized, and/or even though I have checked the box "remember me on this computer" it does not hold

Asked by mizelaineous 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Get rid of the marketplace.firefox,com site that keeps downloading on start up

This website loads an ad for downloading to Android which I don't have and it's a nuisance. I've tried blocking it without success. This ad loads before my home page an… (read more)

This website loads an ad for downloading to Android which I don't have and it's a nuisance. I've tried blocking it without success. This ad loads before my home page and I have to close it before I can do anything else.

Asked by patanderson50 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Youtube updated (again), and ever since their update i cannot log in and it redirects me to a page that says "Your browser's cookie functionality is turned off.

So after this new stupid youtube update, it for whatever reason logged me out of my gmail and my youtube accounts, even though i have it set to always have me logged in. … (read more)

So after this new stupid youtube update, it for whatever reason logged me out of my gmail and my youtube accounts, even though i have it set to always have me logged in. when i type in the correct e-mail and password, it redirects me to a page that says "Your browser's cookie functionality is turned off. Please turn it on." So, i came here for help to see if there was a problem, and there was (yay google) and i followed the steps to every solution that i could find. Unfortunately, none of them worked in the slightest, and im stuck out from my e-mail. i can access my youtube and gmail perfectly fine at school, but when i come home it seems to. yes, i already opened up the firefox > options > privacy and did all of that. i deleted all my cookies, enabled 3rd party cookies and disabled it multiple times to see if it would fix anything. sadly to no avail. Now that none of that worked, i come here asking for help one last time :( if anyone has a solution to this, it would be greatly appreciated. preferably something that hasnt been repeated in other posts about this, because ive probably already read it :\

Asked by FF7nero 8 years ago

Last reply by ideato 8 years ago

  • Archived

my account in gmail will not come up on firefox

since I started firefox my gmail account will not come up- says "the page isn't directing properly" and then doesn't tell me what to do. So. I have had to continue usin… (read more)

since I started firefox my gmail account will not come up- says "the page isn't directing properly" and then doesn't tell me what to do. So. I have had to continue using explorer in order to access my mail.

Asked by t200063 8 years ago

Last reply by philipp 8 years ago

  • Archived

Can I manually back up cookies.sqlite and use that file to restore my important cookies after a HD reformat?

I read the first suggested article before posting this question, but it wasn't specific enough so I was forced to comment, "This article fails to specify use of the backe… (read more)

I read the first suggested article before posting this question, but it wasn't specific enough so I was forced to comment, "This article fails to specify use of the backed up file in the event of a system/HDD reformat." The article reveals that the profile folder name must match (match WHAT in this scenario?), but does not reveal if any of the files within the profile have that specific identification embedded in them [which might result in logical error or error messages, and failure to accomplish desired goal]. It also does not say if all I want to do is back up the cookies, whether or not will backing up cookies.sqlite and placing it in the new default profile after the system reinstallation/hard drive reformat work.

Let me get more general in the event I'm not communicating what I wish to: I don't want to use a confusing, perhaps badly-written Firefox add-on to do this. I have a few secure sites I visit that give me a really hard time when I update or reformat, like my bank and NetFlix. Both parties CLAIM that I am "attempting to access your account from a different computer," but their security protocol writers are MORONS and liars, because it is NOT a different computer; instead of storing the STATIC MAC address of my computer, which DOES identify the specific computer attempting access, they store a number of different bits of data which are VOLATILE and DYNAMIC [in cookies], and I have to go through this bullcrap of accessing my email account and entering in a verifying one-time-use code to get to my own [epithet for solid waste matter]. So, will I be able to do what I want just by manually backing up cookies.sqlite and placing it in the appropriate directory when needed? It should be a very simple matter for these idiot security experts to query systems for the MAC addresses or to get users to supply it manually (it's easy to find), but NO! That would make SENSE, be EASY, and MORE EFFECTIVELY MANAGE THE SECURE NETWORKS. My idiot bank does not even allow the use of special characters necessary for the creation of sophisticated passwords [that would take over a quintillion years to hack via a Brute Force attack].

Asked by gremlinkurst 8 years ago

Last reply by cor-el 8 years ago

  • Archived

how do I save the cookies? Right now it's set to be deleted

I was told I need to switch from internet exporer to firefox for better performance, so I did that but now what do I do? Are all my setting the same as before or do I nee… (read more)

I was told I need to switch from internet exporer to firefox for better performance, so I did that but now what do I do? Are all my setting the same as before or do I need to start all over again?! I tried to log into my bank and it say's the computer is not regestered?! I called the bank and I was told save the cookies and that right now they are set to be deleted. I have no idea how to do this can you please help! I wish you had an 800 number so you could go through step by step. Thanks

Asked by chicsweet 8 years ago

Last reply by finitarry 8 years ago

  • Archived

repeated "windows delayed write failed" related to my Firefox profile, how to solve the problem?

I keep having repeated "windows delayed write failed" messages related to different files in my Firefox profile but I don't know how to solve the problem except changing … (read more)

I keep having repeated "windows delayed write failed" messages related to different files in my Firefox profile but I don't know how to solve the problem except changing the browser (but that would be quite a pity)

Asked by GiuliaMang 8 years ago

Last reply by Arjun 8 years ago

  • Archived

How to prevent automatic cache/cookie clearing?

Hi, I have the latest and updated FF version. Since months (and older versions), FF started to clear automatically cache every few days, even when it's properly closed. H… (read more)

Hi,

I have the latest and updated FF version. Since months (and older versions), FF started to clear automatically cache every few days, even when it's properly closed. How to stop this? I have to open hundreds of sites and forums daily. I have to non-stop log in again and wait for pages to load for ages (because of cleared cache).

I'm sorry for asking this for the millionth time. I browsed every single support thread and nothing actually resolves the problem. https://support.mozilla.org/en-US/questions/935257 Nothing fits.

- No suspicious addons (I have only dictionary installed) - No viruses (checked) - No firewall or any other blocking - Everything fine in Tools, for browsing history (+ override cache management unchecked (tested with both options) - Reset doesn't help - Everything is fine and compatible in Troubleshoot - Changing value to 2 in "browser cache frequency" in about:config has nothing to do with the problem and instead prevents sites from caching new versions.

Is there anything more I can do?

Thank you

Asked by aleau 8 years ago

Last reply by cor-el 8 years ago

  • Archived

When the cookies and cache has been cleared as requested when signing in, why doesn't it let me into my email?

Firefox is showing my cookies are off. It still won't let me log in to my email. When I got to sign into email it tells me my cookies are off. My cookies doesn't look of… (read more)

Firefox is showing my cookies are off. It still won't let me log in to my email. When I got to sign into email it tells me my cookies are off. My cookies doesn't look off.

Asked by reaperofh 8 years ago

Last reply by cor-el 8 years ago

  • Archived

How do I get rid of unwanted ads on my homepage

When I open my home page, ads not supported by the site pop up at the top, moving the page down so i can't read the news. In a few seconds it moves to the bottom of the … (read more)

When I open my home page, ads not supported by the site pop up at the top, moving the page down so i can't read the news. In a few seconds it moves to the bottom of the page where another unwanted ad is shown. How do I get rid of them? I have already checked "Block Popup Windows". What else can I do?

Asked by Carolla 8 years ago

Last reply by jujubee6 8 years ago