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  • Archived

Cookies won't reappear after clearing them

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just re… (read more)

Recently, I cleared the cookies and site data from my browser as I'd noticed they were taking quite of lot of space on my harddrive. I thought clearing them would just reset them, but it looks like they were completely wiped instead.

Now, the browser never remembers any login information, so I have to connect to every site I use everytime I open my computer. It's troublesome when some of them have double verification and I have to go through the trouble of checking my email and entering a code everytime. The websites don't ask me to enable cookies again, so I don't know how to make them remember my informations again.

Is there a way to re-enable cookies, or have the websites ask me to enable cookies again?

Asked by zoedisco292 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Keyboard shortcut clear cookies

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself? … (read more)

Is there a keyboard shortcut to remove cookies from the website? I mean the page I am currently on. And if there is no such shortcut, can I somehow create one myself?

Asked by fluffq3 1 year ago

Answered by fluffq3 1 year ago

  • Archived

Missing Cookie Banner Blocker?

Hi all, I am on Firefox for Android version 133 and am trying to stop getting cookie banners. According to this article: https://support.mozilla.org/en-US/kb/cookie-ban… (read more)

Hi all,

I am on Firefox for Android version 133 and am trying to stop getting cookie banners. According to this article: https://support.mozilla.org/en-US/kb/cookie-banner-reduction-firefox-android, there should be an option under Privacy and security, but no options for the cookie banner blocker exists.

I live in Canada, not sure if it is only available in certain countries?

Thanks

Asked by jbreezy 1 year ago

Last reply by jbreezy 1 year ago

  • Archived

Website settings?

Why do I have to re-register with my banking website to remember my settings in order to not need two-factor authentication? I have selected in Preferences/settings for … (read more)

Why do I have to re-register with my banking website to remember my settings in order to not need two-factor authentication? I have selected in Preferences/settings for that website's cookies, etc, to be retained in Firefox.

Asked by paul_barnhill 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

web sites asking for consent

When using Firefox, some web sites ask for consent. I tried opening the same sites using the Edge browser, and none of them ask for consent. Is there a setting somewhere … (read more)

When using Firefox, some web sites ask for consent. I tried opening the same sites using the Edge browser, and none of them ask for consent. Is there a setting somewhere in Firefox that controls this? Thx.

Asked by Drew M. 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

Bank - Manage online experience

Every time I access my bank's website using Firefox I get a pop-up telling me to "manage online experience". After I "manage" it, it appears on every page I go to on the… (read more)

Every time I access my bank's website using Firefox I get a pop-up telling me to "manage online experience". After I "manage" it, it appears on every page I go to on the bank's site (ie. savings account or chequing account etc.) I have white listed several of the pages in Privacy and Security but this has no effect. Obviously I am missing something. Can anyone give me guidance? Thx.

Asked by bbjohn 3 weeks ago

Last reply by bbjohn 3 weeks ago

  • Archived

cookies

I am in college at CU Boulder. In order for me to view my recorded classes my browser needs for me to allow 3rd party cookies. your browser is blocking them and not givin… (read more)

I am in college at CU Boulder. In order for me to view my recorded classes my browser needs for me to allow 3rd party cookies. your browser is blocking them and not giving me an option to unblock them. How do i fix this problem?

Asked by stephenogden88 10 months ago

Last reply by jeff-g 10 months ago

  • Solved

New Version Ruined Privacy Option

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under … (read more)

The most recent Firefox update (145.0) lacks the convenience of easily editing the cookie collection that tells websites about me. The feature I'm referring to was under settings - privacy and security - and then something about cookies. It allowed me to show what sites had collected cookies on me recently and to erase any private data they had collected.

I hope this was an oversight or the feature has simply been moved to another location. If not, I'd really like to roll back the latest update and pause any further updates until the old functionality is restored to the new updates.

Can anybody help me?

Asked by Anan 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Archived

We sometimes cannot access the Kaiser Permanente website.

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redire… (read more)

We are having a problem with Kaiser Permanente’s website. The problem occurs randomly and when it occurs we cannot sign in to our account on the website. We get a “redirect error”.

We can fix the problem but comes back again after a while. To fix it we go to Settings / Privacy and Security / Cookies and Site Data / Manage Data. Under manage data we enter Kaiser in the search box and then delete the website.

Is there a way (a settings change) to fix this problem in Firefox or is it a Kaiser website problem?

BTW.. the same problem also occurs on Chrome, just not as frequently.

Asked by pwal_1 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Problem logging into google from Mozilla

Every time I try to log in to gmail I receive this message: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To en… (read more)

Every time I try to log in to gmail I receive this message: We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions I've tried enabling cookies in Mozilla. Apparently I'm doing something wrong because I'm still getting the same message from google.

Asked by bobkeith28 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Google.com only works after I delete cookies

I cannot use google.com without first deleting my cookies. This happens every time I try to use google. Doesn't matter if I use the taskbar to search, or try to go to www… (read more)

I cannot use google.com without first deleting my cookies. This happens every time I try to use google. Doesn't matter if I use the taskbar to search, or try to go to www.google.com

Asked by samuelmoch 1 year ago

Last reply by behemort1 1 year ago