Showing questions tagged:

We have a common email address manager@.....the old managers name continues to be displayed

We have a common email address manger@redwoodscholars.uk we recently changed manager George left us and Louise joined us. Louise changed Georges name in the setting page … (read more)

We have a common email address manger@redwoodscholars.uk we recently changed manager George left us and Louise joined us. Louise changed Georges name in the setting page and removed his signature on her laptop. I changed the name in my address book and deleted all my history, Louise sent me an email which showed it was from Louise<manager@ etc> BUT when I clicked on reply, the reply was addressed to George<manager@etc> The mail is managed by web mail on stmp.host.co.uk.

What else do I need to do to correct this?

Open 3 59

Empty Contacts add book

Thunderbird on my new Macbook Pro doesn't recognise the MacOs Contacts, it's empty. Do I need to run a complete new installation? (Also Gmail refuses to accept outgoing m… (read more)

Thunderbird on my new Macbook Pro doesn't recognise the MacOs Contacts, it's empty. Do I need to run a complete new installation? (Also Gmail refuses to accept outgoing mail.)

Open 1 10

I cannot delete or modify an email address in the address book.

Thunderbird 170.7 My son's email address has changed. When I write to him, the old email address appears by default. I cannot delete it from the address book, and I can't… (read more)

Thunderbird 170.7 My son's email address has changed. When I write to him, the old email address appears by default. I cannot delete it from the address book, and I can't change it or edit the address book entry. If I am not careful, my message gets sent to the old address. Nothing seems to work in correcting the problem. Any help will be greatly appreciated. John

Open 8 1 139

I have twice created a new address book, but when I return to Thunderbird the next day the address book has disappeared

I create a new address book in Thunderbird. I add several email addresses to that book. I close Thunderbird at the end of the day. When I open Thunderbird the next day,… (read more)

I create a new address book in Thunderbird. I add several email addresses to that book. I close Thunderbird at the end of the day. When I open Thunderbird the next day, the new address book has disappeared. Any idea what I am doing wrong, missing?

Open 3 40

My Address Book appears to be old and out of date. How can I fix it?

My Address Book appears to be old and out of date. There's at least 10 years of emails in there somewhere. Random old emails are there, but what's visibile is not reall… (read more)

My Address Book appears to be old and out of date. There's at least 10 years of emails in there somewhere. Random old emails are there, but what's visibile is not really useful here and now. How can I restore at least some degree of usefulness?

Open 6 10

No drag/drop of contacts across messages

It's possible to drag/drop contacts from To to CC or BCC. It should be possible to do so across messages open in separate windows. But when I try it, it fails. … (read more)

It's possible to drag/drop contacts from To to CC or BCC.

It should be possible to do so across messages open in separate windows.

But when I try it, it fails.

Open 3 40

Import Thunderbird address book from another computer

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer bu… (read more)

I am computer literate, but please remember that literacy is a 4th grade degree of knowledge so please be gentle with me. I have installed Thnderbird on a new computer but cannot import the address book from my old computer. Please help. Thank you.

Open 1 50

Club address book

I setup an address book for a club so I can send BCC emails but it won't use the club address book! I had one in my old computer. So I try to send an email, click BCC and… (read more)

I setup an address book for a club so I can send BCC emails but it won't use the club address book! I had one in my old computer. So I try to send an email, click BCC and start typing the club name and it doesn't appear! In my previous computer it would find the club address book and insert it in the BCC line! This new one doesn't do that!

Open 1 50

How do I import Outlook address book file into Firebird?

I have Firebird Beta installed. I also have Outlook 2019 but after an update the address book is not visible. I have located the pst file(s) but don't know how to import … (read more)

I have Firebird Beta installed. I also have Outlook 2019 but after an update the address book is not visible. I have located the pst file(s) but don't know how to import the email address book from Outlook to Firebird Beta. Can you help?

Open 1 80

In the from column, thunderbird is displaying a different name than who sent the email

Thunderbird is displaying the wrong name in the from or correspondents columns in some of my emails. The displayed names that are wrong are from other emails received. … (read more)

Thunderbird is displaying the wrong name in the from or correspondents columns in some of my emails. The displayed names that are wrong are from other emails received. For example, one email in the from column is displaying Nancy, but the email is from Grainger with a different email address. I have received emails from Nancy but she is not affiliated with Grainger. This issue is happening with many, but not all, emails. A name displayed in the from column that has nothing to do with who sent the email.

Open 1 40

how to use complete address books as email addressees

i want to add the multiple addresses in a special address book to the distribution of an email how do i do that? (i tried putting in the name of the address book... that … (read more)

i want to add the multiple addresses in a special address book to the distribution of an email

how do i do that?

(i tried putting in the name of the address book... that didn't work)

thanks

Open 1 20