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This morning I was receiving e-mails in TB as normal. This afternoon my e-mails have stopped (sending/receiving) and I have seen a message " Connection to server pop.virginmedia.com was reset. "

I have tried turning the PC off and on - no effect. In FireFox I can connect to web pages as normal but my e-mail has stopped working. A couple of days ago I changed my Virgin router but only now has my e-mail stopped. I can receive e-mails on my Kindle but not on my Windows 11 PC.

How can I reconnect to the internet, please?

Thank you,

Tregarth

On January 13, 2025, Thunderbird was changed in a way that made it not function with Optus.

Please give me very precise instructions on how to make it work again.

I have donated to Thunderbird's development, but have not used it for 10 months because of this problem.

I cannot often download emails via a hotspot. Sometimes one or two will come, then it will just stop. I get two different error messages. Most of the time I start with the "Home folder is being processed," then it will refuse to write to the disk. I have no issues at home or on wifi, only with a hotspot connection.

Since we frequently camp where there is no internet, this is a bit of a bother. This is xfinity email over a tmobile hotspot. Thanks for any hints.

I suddenly this week cannot send email using Thunderbird (v. 140.4.0esr (64-bit)). I receive email fine. I can send email using webmail with my provider. Error message in Thunderbird is: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: resomta-h2p-555359.sys.comcast.net resomta-h2p-555359.sys.comcast.net ESMTP server not available (62240/216.183.125.238)." My provider says the issue is not at their end because my server settings are correct. Outgoing SMTP port is 465, connection security SSL/TLS. Operating Windows 11 v. 24H2.

I can't get into my email. It is Mozilla Thunderbird. I had lost connection with the Internet. I called a man who works on computers. He said a cable was not attached. he re=attached it and left. Now I cannot access email. Virginia Taylor ginny.taylor1943@gmail.com

We are about to switch from one internet provider to TMobile. Will I have to do anything in order to maintain my email through Thunderbird? I am clueless. After many months, I just got Thunderbird working again and don't want to lose it!

11 Nov. I am unable to send or receive e-mail using Thunderbird. I have a gmail e-mail address. When I want to open Thunderbird, I am required to log in using Google. This has just been the case for a few days. Previously, I never had to do this.

It does not work. I cannot log in using Google. I get "Error message 400".

My account settings are: outgoing server smtp.gmail.com incoming server: imap.gmail.com Port: 993 connectivity security: SSL/TLS Authentication: 0Auth. Is there something incorrect in the Account settings?

Sometimes I get a message saying "Authentication failure while connecting to server".

I saw something on line about Troubleshoot Mode for Thunderbird, but I can't get there.

I desperately need to solve this problem. I have used Thunderbird for many years, and have a lot of data in Local folders. I do not want to lose all this data. Thank you.

Yesterday, my ameritech.net email stopped working in Thunderbird. I get an error saying it's unable to log into the server. The email account works from outlook, and from a web browser, so I know I'm using the right password. I've tried it on more than one computer and it's only Thunderbird that is having the problem. It's working with my gmail account. Any help would be appreciated.

Every time I open thunderbird I get a blank screen with this message, 'Edge: Too many requests' over the top of the thunderbird screen. This screen stays on my desktop after I close Thunderbird and I have to change my screen resolution in order to close the screen. Can you help please? Martyn Smith

I have been using Thunderbird to download my mail from Yahoo for a long time without incident. Now I keep getting the message "Edge: Too Many Requests" as a response when trying to download my email messages (see attached file). I waited 24 hours and then tried again but still get the same message. I am able to log on to Yahoo on my desktop and see my mail without a problem. Is there something that needs to be cleared or reset in Thunderbird? My other email accounts in Thunderbird work fine. Any ideas would be helpful.

Have used Thunderbird for years and 2 years ago, my Cox service eliminated supporting their own emails server and now Yahoo supports. I am having a problem over the past 2 weeks where I click on my Thunderbird app to load the program and get emails, and it times out after about a minute every time I try to log in. I have deleted the Thunderbird account and tried to add a new account, and it continues to time out every time.

What am I doing wrong?

I just downloaded Thunderbird and trying to setup my existing email. It keeps giving me the message "Unable to log into server. Probably wrong configuration, username or password. I just logged into my email on yahoo and the user name and password worked fine.

When attempting to access my emails on Mozilla Thunderbird i am met with a text box prompting me for my password, when I enter the password it informs me that is it unable to connect to the server. following guides online for similair issues it encourages you to change your authentication to "Oauth2" however this option does not appear for me and all relevant responses on here are in regards to microsoft accounts whilst my account is from a custom domain. Any help would be appreciated as it is a great inconvenience to not have access to my email.

Bonjour j 'ai installe Thunderbird sur mon ordi et avec les parametres adequats celui-ci me met ce meaasage d 'erreur: "Connexion au serveur impossible.la configuration ,l identifiant oe le mot de passe sont probablement incorrects. .Mon adresse mail ; alain.hautreux@orange.fr... Après verication tout est correct,je ne comprends pas. Merci pour votre aide Cordialement Alain Hautreux

I am using Thunderbird with an IMAP account. My quota for my inbox, as indicated in the lower right, is 98%. If I log in to my provider's webmail the quota stated is 2%. How do I fix this mismatch?

I have relatively few emails in my Inbox, Sent, Trash, Draft etc folders. Deleted folder has been emptied. Folders have been compacted a number of times. Thunderbird has been closed and reopened. I have checked with my provider, names.co.uk, and they confirm that my current usage is 2%. They pin the blame on Thunderbird.

I have searched online and whilst this does appear to be a fairly common problem, I have not found a solution.

I have tried moving all but the few latest emails to Local Folder, going through the usual deletion, empty deleted, compact folders, restart etc. and can only lower the percentage a small amount in Thunderbird, and it soon rises again to 98%. And it's very inconvenient not to have recent emails still in my Inbox.

Can anybody help with a solution, please?