Showing questions tagged: Show all questions
  • Solved
  • Archived

I keep getting "unresponsive script" error reports and I've tried many options including refeshing firefox. any ideas?

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gi… (read more)

I have an HP Pavillon, Juno email and Firefox is my default browser, At some point while accessing my email I will get the "unresponsive script" error and although it gives my options to continue, debug or close, none of it works and computer freezes. So I have to go to Task Manager and close everything down and start over. Very frustrating. It has also happened when I have been on other websites or with Internet Explorer. HP has tried fixing it, Juno has tried ....all to no avail. I've tried refresh, done many virus/malware scans, etc. It seems to me there is a plug-in or an add-in or some box somewhere not checked. Any ideas?

Asked by JolietJim 4 years ago

Answered by JolietJim 3 years ago

  • Solved
  • Archived

Secure connection failed TLS Message

Hi, I have been using a website daily without issue for several years, suddenly last week I received a message saying secure connection failed when trying to do a search … (read more)

Hi,

I have been using a website daily without issue for several years, suddenly last week I received a message saying secure connection failed when trying to do a search function on the website.

It has today got worse as I get the message now as soon as I log on, rather than when I just do a search.

The site is fine and I have used it for years. Please see attached screenshot.

Please help as its really driving me crazy!!

Many thanks Helen

Asked by SpoodleDoodle 4 years ago

Answered by SpoodleDoodle 4 years ago

  • Archived

PR_CONNECT_RESET_ERROR for google, facebook, youtube...

Hi everyone, on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc. Other… (read more)

Hi everyone,

on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc.

Other websites like ebay, amazon or tripadvisor work. The problem also occurs with Chrome and IE.

I have checked date and time, run all troubleshooting programs, restarted router and laptop, cleared cache and cookies and deactivated the windows defender firewall. I have no other security software installed.

Now I am all out of ideas. Can anyone help?

Thanks Kim

Asked by a2723816 8 months ago

Last reply by McCoy 8 months ago

  • Solved
  • Archived

MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE & unsecure message

Hi, I'm not able to access https://pixabay.com/ as I get the message above (question bar) showing. Having checked out Q&A I tried deleting the cert8.db file then re-… (read more)

Hi,

I'm not able to access https://pixabay.com/ as I get the message above (question bar) showing. Having checked out Q&A I tried deleting the cert8.db file then re-starting Mozilla, no joy. I am a bit reluctant to do a refresh as I'm unsure how it would affect my system? I am not that computer literate! I did do an SSL check & both their server & info bar url came back as A+.

Around the same time I now also can't access https://personofinterestdiscussion.com/ I did an SSL check & that came up with vulnerabiities. (I made a note of some if needed.) Their overall safety rating is F - grade capped to C . I haven't made any changes to my laptop lately (Windows 7) & haven't had problems accessing either site until a couple of days ago & I just don't know what to do to get back onto both. I have anti virus, anti spyware, anti malware etc installed with no problems, also Mozilla's website protection. I scan my laptop daily. This has came on so suddenly & I really want to get back onto both sites, so any help would be very much appreciated. Thanks!  :)

Asked by teammachine 3 years ago

Answered by teammachine 3 years ago

  • Archived

How do I get around "Warning: Potential Security Risk Ahead" errors when I KNOW the website is safe?

How do I get around the error message, "Warning: Potential Security Risk Ahead" when I know the website is safe? I need to access it for school. The advanced option is no… (read more)

How do I get around the error message, "Warning: Potential Security Risk Ahead" when I know the website is safe? I need to access it for school. The advanced option is not allowing me to proceed. Please help!

Asked by Spider 1 year ago

Last reply by RobEh 8 months ago

  • Archived

Secure Connection Failed + SEC_ERROR_REUSED_ISSUER_AND_SERIAL when accessing google

It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-c… (read more)

It's been a while now since I randomly started getting the above problem. I've tried the solutions described here: https://cheapsslsecurity.com/blog/troubleshoot-secure-connection-failed-error-firefox/ I've stopped the Kaspersky Internet Security, I've installed and re-installed Firefox, I've tried editing/deleting the damn security ceritficates, mothing worked. And nothing of Firefox's help pages... helped either.

I'm using the latest Firefox, latest KIS version, all the drivers are up-to-date, system (Win 7 64-bit) runs perfectly with no error whatsoever, same for the Inetrnet connection. At this point I'm just about ready to flush Firefox down the drain because of this frustrating problem. It will probably go away after restarting the system, but I don't want to do this at Firefox's notice whenever it feels like it. I just want it to go away period.

Since it looks like it's impossible to attach a simple .jpeg to this message (file keeps loading forever), here's the full text of the error: "Secure Connection Failed An error occurred during a connection to www.google.com. You have received an invalid certificate. Please contact the server administrator or email correspondent and give them the following information: Your certificate contains the same serial number as another certificate issued by the certificate authority. Please get a new certificate containing a unique serial number. Error code: SEC_ERROR_REUSED_ISSUER_AND_SERIAL The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

Side note: very funny having to confirm this question by checking my gmail address... which I can't access because of the reasons stated above.

Asked by Rork 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why do I get a connection failure error for add-ons?

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with… (read more)

Every time I select a privacy/security add-on like Ghostery or AdbloclPlus I get an internet connection failed notice. Why can'i install these add-ons? I can do it with EDge but not with Firefox.

Asked by PAL96815 2 years ago

Last reply by James 1 year ago

  • Archived

Error code Error code: MOZILLA_PKIX_ERROR_ADDITIONAL_POLICY_CONSTRAINT_FAILED seems to have started with Firefox upgrade to 60.0.1?

I am receiving the "Your Connection is Not Secure" along with the above error code when I try to access my daughters school https://www.lauraltonhall.org/students/webnetc… (read more)

I am receiving the "Your Connection is Not Secure" along with the above error code when I try to access my daughters school

https://www.lauraltonhall.org/students/webnetclassroom

The problem seems to have started about the time Firefox upgraded to version 60.0.1

I had been able to get on the site without any issue up until about 2 weeks ago. Contacted the school IT dept. and they say everything is as it should be and no one else is reporting any issues getting on.

This happens with both my work computer and home computer.

It does not happen on Internet Explorer

Thank You

David

Asked by dbrenton 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

cannot open web pages anymore always unsecure why?

I am having trouble with opening web pages that I always use. Since the last two updates of Firefox I cannot open any web pages except youtube and amazon. Can anyone sh… (read more)

I am having trouble with opening web pages that I always use. Since the last two updates of Firefox I cannot open any web pages except youtube and amazon. Can anyone shed any light on this or is anyone experiencing the same problem? Any help will be appreciated.

Asked by snowbunny 2 years ago

Answered by snowbunny 2 years ago

  • Solved
  • Archived

Why does Mozilla prevent me from accessing a website?

I don't use Firefox browser, but Mozilla is preventing me from accessing a https website because it thinks it is insecure. I use Comodo Ice Dragon browser. I do not have … (read more)

I don't use Firefox browser, but Mozilla is preventing me from accessing a https website because it thinks it is insecure. I use Comodo Ice Dragon browser. I do not have any type of security on my pc. I have turned of Ublock, https everywhere, comodo security & ghostery. Why has Mozilla taken control of my access to this website: https://elderscrollsonline.com/ ?

The web address is accompanied by a green padlock symbol & site securit is considered safe by the Comodo Ice Dragon browser.

This is the error I receive:

Secure Connection Failed

The connection to the server was reset while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites

How is this possible?

The 'educated guesses' below are incorrect. I use Comodo Ice Dragon 60.0.2.10 & Windows 7, not Firefox 59.0 or Windows 10.

Asked by justinpbrown 1 year ago

Answered by jscher2000 1 year ago

  • Solved
  • Archived

Firefox has experienced a network protocol violation that cannot be repaired.

Last night I did the new firefox update and every since then I have been getting the following error on multiple sites. Including Tumblr, Google, yahoo mail, and many oth… (read more)

Last night I did the new firefox update and every since then I have been getting the following error on multiple sites. Including Tumblr, Google, yahoo mail, and many others.

"Network Protocol Error

Firefox has experienced a network protocol violation that cannot be repaired.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem."

I have tried searching out the answer on here and most said to just clear out the cache which is what I did and I am still receiving the error at random times on different sites. I can refresh and the site will load but then if I got to another page of the same website or a different site the error will just appear again. Thanks in advance!

Asked by AshiaNicole26 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Your recent two upgrades have blocked me from many acceptable sites.

Ever since your last two upgrades to Firefox, I am unable to get to many of my regular sites that are quite legitimate such as PBS, and others. I get blocked from the pa… (read more)

Ever since your last two upgrades to Firefox, I am unable to get to many of my regular sites that are quite legitimate such as PBS, and others. I get blocked from the page with the following message: "Firefox does not trust this site because it uses a certificate that is not valid for (name of site). The certificate is only valid for *.t.en25.com. Error code: SSL_ERROR_BAD_CERT_DOMAIN. The error messages also says that these errors have been reported to help Mozilla identify and block malicious sites." I need to know how to turn this off or at least please send a new update correcting this error. In the meantime I'll be using the Opera Browser which does not have these problems

Asked by gruff 11 months ago

Last reply by gruff 11 months ago

  • Archived

"This Connection is Untrusted" ssl_error_bad_cert_domain security.frontier.com

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different brows… (read more)

Every day around 9:30 PM, browsing the web becomes impossible. nearly every site I visit brings up a This Connection Is Untrusted page. I have tried using different browsers and Different Devices. Even my 3DS doesn't work. This has lead me to believe that the problem is either with the modem or my service provider. I checked the certificate of Google via chrome://pippki/content/exceptionDialog.xul, and it read ISSUED TO Common Name (CN) security.frontier.com Organization (O) security.frontier.com and when I checked it now, it reads ISSUED TO Common Name (CN) www.google.com Organization (O) Google Inc I don't know what fixes this problem since the problem stops at different times. It started around when I installed AVG, so I tried uninstalling it, but the problem didn't stop. While I'm fairly certain the problem isn't related to Firefox, this is one of the sites that I am able to visit when this problem occurs. I have tried manually adding the exception so I could bypass the Untrusted Connection page, but the page never loads and the next time it happens, the page is there again anyway.

Asked by gemeral 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Why can't I access my bank account on your site?

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your upda… (read more)

Tried to access my online bank account from your website but got a message that it's not a secure site. I called my bank who told me that it's because of one of your updates. How can I fix this issue? I can access my account from other sites, just not yours.

Asked by majean19 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

SEC_ERROR_UNKNOWN_CRITICAL_EXTENSION

Websites with self-signed certificates keep breaking and come up with the error on the attached picture. This usually occurs after a Firefox automatic update but it has a… (read more)

Websites with self-signed certificates keep breaking and come up with the error on the attached picture. This usually occurs after a Firefox automatic update but it has also happened out of the blue.

One day website works fine, the other day it comes with the error and no certificate has been changed.

Asked by PraSSaDaR 10 months ago

Last reply by PraSSaDaR 8 months ago

  • Archived

Connection not secure - search engines over VPN, works with Chrome

When I work from home and I connect to my client's network via Crosslink VPN, Firefox shows the "Connection not secure" warning page with "Error code: SEC_ERROR_UNKNOWN_I… (read more)

When I work from home and I connect to my client's network via Crosslink VPN, Firefox shows the "Connection not secure" warning page with "Error code: SEC_ERROR_UNKNOWN_ISSUER" for

https://duckduckgo.com/?q=firefox+insecure+connection+warning&t=ffab

and

https://www.google.co.uk/

which is making my life quite difficult! Chrome works but I haven't got Chrome customised to my liking or with my passwords etc.

I don't really know what it's doing but I suspect some certificate has gone missing over the VPN link. Is there a fix?

Thanks Adam

Asked by Adam H. 1 year ago

Last reply by Adam H. 1 year ago

  • Solved
  • Archived

DOH potential security risk message

When trying DNS over https in in a neetwork that uses googles DNS 8.8.8.8 and 8.8.4.4 I configured FF as follows set network.trr.mode=3 set network.trr.bootstarpaddress=8… (read more)

When trying DNS over https in in a neetwork that uses googles DNS 8.8.8.8 and 8.8.4.4 I configured FF as follows set network.trr.mode=3 set network.trr.bootstarpaddress=8.8.8.8 set network.trr.uri=https://dns.google/dns-query

Then I went to https://1.1.1.1/help knowing full well that I am use googles DOH and not cloudflare expecting cloudflare web site to tell me I am not using there services with results being all negative.

Instead FF reported that "Warning potential security problem ahead". See enclosed If I am using Googles DOH values and I go to a cloudgflare site why would FF flag the site as a security risk? Keeping in mind FF appears to be working for other sites in the DOH configuration for Google with no visible problems.

Asked by Mace2 9 months ago

Answered by Mace2 9 months ago

Why does FF, since update 59, always freeze

Why does FF, since update 59, always freeze when I am trying to save web pages? Most times the download fails and I have to retry until it works. I can't use the bro… (read more)

Why does FF, since update 59, always freeze when I am trying to save web pages? Most times the download fails and I have to retry until it works. I can't use the browser until the download is complete. Sometimes the download is not the same as the web page. Looks totally different like a word document,

Asked by toniwalker10 2 months ago

Last reply by toniwalker10 2 weeks ago