All Products Support Forum

There are three problems, all related, that are frustrating me with Firefox on Android. I have a Samsung Galaxy 24+. I am trying to get Firefox to use a local HTML file that are my bookmarks, but I am stymied at every turn:

1) when I click on the local, Galaxy, HTML file, I get the standard "Open with" pop up, but they only list: Chrome, HTML View, Android's Internet browser, and Samsung Print Services. Why doesn't Firefox show up there? This is important to me. Is Firefox failing to register its browser properly in Galaxy products?

2) The next thing I try to do is to sync bookmarks so that I can use my hundreds of bookmarks (rather than adding them into Firefox one at a time). So, I click on the famous three vertical dots and there is no "Sync" function in that menu, see attached. So I cannot import my bookmarks from my PC's bookmarks.

3) Thirdly, I try to type into the URL field what Chrome uses to access local files, which is for example: "content://media/external/file/1000005061" but Firefox android does not recognize that. When I change it to "file://media/external/file/1000005061" that does not work either.

Can you fix the three issues above? Thanks. Rick. see attached.

Firefox keeps opening up external apps when I do not want them to be opened. It opens the link in the browser AND in the app, which makes it insultingly frustrating when I eventually go to close the tabs in the browser because every time I try to close the tabs, the external app reopens!

Hello all,

I had been using firefox as the standard browser for years, but since the DNS-over-HTTPS feature I have had trouble with protecting my family on the web via DNS filtering. Currently the only solution that has worked is to use a different browser (the Spin browser, for whoever is interested). I have Firefox blocked using the Android family link feature (and they can't install new apps without permission). Personally, I would love to move everyone back to Firefox, but I can't find a way to do it safely. Is there a way to effectively disable DNS-over-HTTPS such that it can't be changed (kids are pretty quick at figuring out that they can just go to the settings and figuring out that they can turn the feautre back on). A parental control feature would be ideal, so I can just set the DNS-over-HTTPS to use the family DNS filter in a way they can't turn it off. Does anyone have an helpful solution, or is Firefox dead for family protection?

Respectfully, Andrew

I'm running the latest version of firefox on my redmi note 12 with android 14. When I try to add a website to homepage, I get a pop up to name the shortcut, but when I click add, nothing happens, it just closes the menu, and no shortcut is added to my homepage. It used to work perfectly on my Mi A1 with android 9.

I am using Firefox 124.2 (40108) on my iPhone with iOS 16.7.7 (20H330) and using DuckDuckGo as the default search engine. Loading settings with their Cloud Save service does not work as expected: the settings reset each time you restart the app.

How to get DuckDuckGo settings to persist across sessions in the app?

In about.config i set javascript.enabled false for most browsing, unless i really need to do otherwise (e.g. ecommerce). If i close the app (menu quit), and restart it, javacript.enabled is reset true. This behaviour is not replicated for other settings i may make, e.g. dom.storage.enabled, or permissions.default.image. Being Android i have no root so no possibility of creating a user.js to override Firefox ignoring my settings. This seems to be a bug. Version is Android Nightly version 121.0a1, 2023-11-05.

If I install Firefox 124.0, will I have an opportunity to change the default tab order setting to "Tab Order" instead of "Recently Opened" before the browser messes up the order of my 100s of open tabs?

I have Avast premium security on my Android Motorola G6. Every time I open Firefox this malicious website tries to open! I deleted my history and it still comes back. Also when I'm not using the Firefox browser it still tries to open! Once I open the browser sometimes there are as many as seven or more attempts by this page to open! PLEASE HELP ME GET RID OF IT PERMANENTLY! Thank you! Email removed for privacy reasons

Hi. first of all, your android app is awesome. That you can listen to videos or YT videos when the app is minimalized or the phone screen is locked is great feature. BUT I am not used to it and I would prefer to change the settings so when I lock the screen the video automatically pauses and does not keep playing....

Any way to achieve that??? Thanks !

There is an on/off switch in the Android version of Firefox: Setting>Customize>Scroll to hide toolbar that is not there is the iOS version, that I use on my iPad. I've looked everywhere in the iPad version's settings, but that entire section (Customize) isn't there. Is there some way to make the toolbar in the iOS version visible all the time? It's really useful when I've scrolled down to read a page and need to switch tabs, something I do quite a lot.

Looking for the “Trackers Blocked” toggle. This is concerning the Firefox Focus app, which I’m using on my iPhone. My first time on the Firefox app. I’m following the directions to allow some ads, in order to view a video clip on MSNBC, which is in an email I received from them.

Hi - I deleted & reinstalled Firefox focus for IOS because I was unable to email myself articles from FF. Now, every time I open an email on my Protonmail app, instead of it opening in Safari, it opens in FF (where I have Safari turned off). What have I done? (lol) And could you please help?