Showing questions tagged:

have bugs and being remotely hacked

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that… (read more)

0 being remotely hacked deleting emails Firefox Google Chrome everything you can imagine for 2 years you got bugs all kind of issues can't do passwords anything like that it's really really annoying I needed some help I had please help guys thank you thank you

Archived 6 266

Warnings of a trojan virus infection keep popping up on my other Windows 11 computer

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now.… (read more)

On my Windows 11 computer messages keep cropping up supportably from Firefox. I have switched the computer off. this is from my old computer. I don't know what to do now. Colin

Solved 3 265

Information Your browser is being managed by your organization.

At the top of my settings it says: Information: Your browser is being managed by your organization. What does this mean? It's my personal laptop, I bought it myself and… (read more)

At the top of my settings it says: Information: Your browser is being managed by your organization.

What does this mean? It's my personal laptop, I bought it myself and I don't work for any organization.

Thanks for your help. Nancy

Open 4 262

down with ai

It's absolutely bonkers that the only major browser that anti ai ppl use is caving to the dangerous fad of ai garbage. Not only is it putting user privacy and security on… (read more)

It's absolutely bonkers that the only major browser that anti ai ppl use is caving to the dangerous fad of ai garbage. Not only is it putting user privacy and security on the line, it also gives up the biggest thing people choose Firefox over Chrome for. We don't want to be spied on to feed algorithms that funnel our data into greedy companies to make them bigger profits. We want a reliable, safe browser that doesn't sell our data to the highest bidder. Removing that edge is ridiculous and actively enrages the userbase; we will just jump ship and move to a better browser that doesn't use ai.

Open 1 262

Use of AI

I read that your new CEO is pro use of AI and doubling down on wanting to implement it. Meanwhile the literal main reason most people I know to use Firefox is that it doe… (read more)

I read that your new CEO is pro use of AI and doubling down on wanting to implement it. Meanwhile the literal main reason most people I know to use Firefox is that it doesn't have AI slopware. I really urge anyone capable of doing so to help reconsider a decision that is going to let down long-time users such as myself. It is getting harder and harder to avoid data leaks and security risks, and until now, Firefox seemed to have been the best browser for these purposes. I don't want to switch, but if you do this, I will have to.

Solved 1 256

We don't need any more "AI Browsers"

Many of us have AI and its features forced down our devices, apps and browsers without the option to opt-out or make a choice, and this makes them run slow and inefficien… (read more)

Many of us have AI and its features forced down our devices, apps and browsers without the option to opt-out or make a choice, and this makes them run slow and inefficiently becoming unreliable with the additional bloated memory and software.

Firefox claims they're always looking out to protect the privacy and data of their users, but with implementing AI we have the right to doubt this move and consider giving up on Firefox altogether for a more secure, browsing alternative.

Firefox used to be known as a browser you can trust in competition with others to bring an accessible and reliable browsing experience, listening to their customers feedback but as it turns out that'll no longer the case if the new CEO plans to clog it with unnecessary AI features.

I truly hope they see our feedback and pushback because this decision is not an upgrade but a disappointing downgrade.

Open 1 252

Virus? ATTENTION! Click here to secure your data

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I… (read more)

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Solved Archived 2 244

AI in Firefox??

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my prefer… (read more)

I use Firefox specifically because I appreciate(d) the flexibility and the privacy. Default AI makes it significantly more difficult to customize the browser to my preferences (ie, zero AI anywhere) and threatens the privacy that Firefox is known and recognized for. This is an absolutely incomprehensible decisions; it is no longer a "trustworthy" browser if it incorporates AI. Why ruin a good thing??

Open 1 243

Please do not use Google safe browsing as there is a big conflict of interest

Hello, Can Firefox not use Google's safe browsing because there are some big conflict of interests. If website owners do not put google's codes in their website, Google … (read more)

Hello, Can Firefox not use Google's safe browsing because there are some big conflict of interests. If website owners do not put google's codes in their website, Google will block their website or flag it as deceptive. This may become a large legal issue later. Only once the website user verifies with Google, will this be cleared. I run over 400 websites (all of the same codes) and the websites that I verify with Google were all blocked with a notice that the sites were deceptive. There are no difference in codes with the site that were verified and none were blocked. So I had to upload Google's codes to each website to clear the blockage. There were no phishing, no spamming, and nothing deceptive about any of the websites. The only difference was they were not verified with Google. Thus this forces website owners to put Google's codes on their website which is giving Google way too much control over the internet. I thought firefox was not controlled by any other company such as Google. If I use other browsers such as Microsoft's Edge, none of my website had any issues. Please do not use Google services as that gives too much control to Google. In addition, Google's Captcha is really another obstacle.

Archived 1 228

Solution Found Firefox, facebook, marketplace, openoffice

Copilot is a virus effecting facebook, market place, openoffice, Firefox settings apps installed apps turn off copilot running in background turn off copilot run at … (read more)

Copilot is a virus effecting facebook, market place, openoffice, Firefox

   settings 

apps installed apps turn off copilot running in background turn off copilot run at startup uninstall is also an option I'm thinking of.

Solved Archived 2 224

Why do we need to have AI slop forcibly put into our browser?

I did not ask for to have intrusive AI slop put in our browsers. I literally switched over to Firefox for very specific reasons. I stopped using other browsers, such as c… (read more)

I did not ask for to have intrusive AI slop put in our browsers.

I literally switched over to Firefox for very specific reasons. I stopped using other browsers, such as chrome and other chromium based browsers, because they eventually got filled with AI bloatware slop that didn't really add anything to how we use the internet browsers

Firefox literally had something going on that stood out from rest of the market, and now you're willing enough to throw it all away for short-term gains to be made off the AI bubble? Firefox could've been the market leader in having a simple browser with no AI slop or general bloat added.

Not to mention the fact that AI is just straight up invasive as its basically just thinly veiled attempt to get more sensitive data harvested off users, to produce more money without paying compensation for the time used on the browser. In addition to opening up vectors for identity theft and fraud.

Once again, why is it absolutely necessary to have AI in the browser?

Open 1 217

Security Breach and Continuous Issues on iOS Device

Dear Firefox Support Team, I hope this message finds you well. My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firef… (read more)

Dear Firefox Support Team,

I hope this message finds you well.

My name is Mohammad Kamal Borojerde, and I’m experiencing serious ongoing security issues while using Firefox on my iPhone 13 Pro Max. I am a delivery driver working for Deliveroo, and my device is being targeted through remote hacking methods. I suspect that some malicious actors are using apps I’m not aware of to interfere with my internet, GPS location, and even stop delivery tasks that the company sends to my phone. This has significantly affected both my work and personal life.

Despite installing multiple security applications including McAfee (Reference No: 03203372) and Bitdefender (Reference No: 1010231778), my browsing remains unsecure, and settings keep getting changed or disabled without my consent. I believe attackers are also bypassing or disabling Firefox protections on my phone.

I kindly request Firefox’s security team to investigate this matter seriously. If possible, please help me: 1. Lock down or secure my Firefox browser fully. 2. Review any unusual activity linked to my device/browser. 3. Suggest any specific configuration settings that can protect me against remote access or phishing.

Here are my associated emails: Mod's note: PII removed

          • @gmail.com
          • @icloud.com

Thank you for your attention and assistance in this urgent matter.

Sincerely, Mohammad Kamal Borojerde

Locked Archived 1 212

I do not want AI in my browser

I know some underpayed tech or a volunteer who's not getting paid at all is going to read this and not the CEO but my hope is I'm not only one complaining and that if eno… (read more)

I know some underpayed tech or a volunteer who's not getting paid at all is going to read this and not the CEO but my hope is I'm not only one complaining and that if enough people complain your new CEO will realize that the reason most people who use Firefox do is because it's the browser that respects their privacy and security the most. Adding "AI" slop into it will only contribute to bloat and privacy loss, and a lot of people will likely move on to another browser thats faster, more reliable, and less insecure. Don't try to compete with Chrome by becoming Chrome please.

Open 2 204

Remove AI features or make them opt-in

I had switched to Firefox some time ago because of the privacy-invading AI that Google and Microsoft were implementing at the time, and it appeared Mozilla had their cons… (read more)

I had switched to Firefox some time ago because of the privacy-invading AI that Google and Microsoft were implementing at the time, and it appeared Mozilla had their consumers' interests in mind when it came to privacy and performance. I suppose even they are willing to shoot themselves in the foot with the market failure that is generative AI, despite the recent reports about Copilot's abysmal sales proving that this maneuver is incredibly short-sighted.

Not only are these AI "features" enabled by default upon updating, the options to disable each of them are all hidden away in the about:config page. On top of that, having these options enabled leads to worse performance overall, and the breach of privacy inherent to these features is quite worrisome as well.

The best step now is to remove these features completely. If Mozilla won't remove them, they should at least have them disabled by default, making them opt-in as opposed to the opt-out situation currently in place. Perhaps they could be listed as proper options somewhere in about:preferences so that people don't have to comb through the about:config list?

I know I would appreciate not having to switch browsers again, and I'm sure plenty of users would like to have their privacy respected as well. We don't want to see this browser become as terrible to use as other big-name brands. If Mozilla keep pushing these invasive features, we will find something else to use.

Open 2 204

Private lock not hiding tabs

Hello there, I am new to Firefox. I recently installed it on Android with the latest version (I believe it is 143) and while playing with the settings, I found the "Priv… (read more)

Hello there,

I am new to Firefox. I recently installed it on Android with the latest version (I believe it is 143) and while playing with the settings, I found the "Private Lock Tabs" feature. However, even after acknowledging it with my fingerprint, I can switch back and forth to normal browsing without it ever requesting my fingerprint again, and my private tabs remain visible and are never hidden. I have tried uninstalling/reinstalling the app and turning on/off the feature but it doesn't seem to work. Any help is appreciated!

-Juan

Archived 2 203