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Bottom Sticky elements stick around 30 pixel from the bottom of browser

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoy… (read more)

Hi, I got a problem since many weeks on Firefox Nightly, the elements on websites that should stick to the bottom float around 30pixels above the bottom. It's kinda annoying. My app is up-to-date. I got a Huawei P20. Thanks Elise

Asked by Elise 5 months ago

Last reply by Huseen 5 months ago

Download location not respected

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really… (read more)

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Asked by VeryBadHellie 4 months ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Private Browsing deleted download files when I closed the window??

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloa… (read more)

It's not that they are not in my Firefox downloads manager, which I expected. It's that I confirmed before closing my private browsing window that they were in my Downloads folder on my C drive, and when I went back after closing the private browsing window they were gone. Under "recent files" in my file browser it showed a couple of the most recent downloads and when I tried to click to open them it said they had been moved or deleted. Entering the first couple words of the file titles in the search bar in my file browser yields absolutely nothing.

This was over 30 files or so. It will be really irritating to try to find and download all of them again. Does anyone know of any way for me to get them back???

Asked by 13m47 3 months ago

Last reply by Sondra Kinsey 3 months ago

Doesn't open website when clicking on link

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab… (read more)

When I click on a link on some websites, the link opens with no trouble. However some links don't open, just show the url. If I copy the url and paste it into a new tab, it then opens. How do I fix this? The links are from reputable sites.

Asked by howard.abrams 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

how to access a site that keeps sending an error message

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred du… (read more)

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred during a connection to www.idaan.gob.pa. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I could access it until about 1.5 years ago when I used it a lot. Now I cannot access it anymore but this is an official governmental site www.idaan.gob.pa so why cannot it accessed now? I cannot access if from any of my devices, including those with the most up to date windows and Apple versions.

What do I need to do? contacting the institution is out of question as the site works OK in that country, so it is a FireFox problem outside of the country. Please help. Thanks, Helena

Asked by fortunatomh 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I can't take Full-page screenshots in Canvas/Instructure. Please help.

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its … (read more)

I'd like to take a full-page screenshot of my content within my Canvas/Instructure online class, but it only captures what's visible. I've tried opening the frame in its own tab, but it doesn't help.

When I use my phone to capture the entire page, it can work, but it's so narrow! Plus I have to continuously tap the "Scroll Down" button for the capturing process to capture more and more.

Can anyone please help? Thanks.

Asked by Mozilla cheese 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox crash with message "Gah. Your tab just crashed"

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser. We attempted to update and install vers… (read more)

We recently update Firefox with version 138.0 and now getting the message "Gah. Your tab just crashed" when opening the browser.

We attempted to update and install version 138.0.1 only resulting with the same error. We also found and attempted the following all resulting with the same error: - change the about:config page for settings to false for both browser.tabs.remote.autostart and browser.tabs.remote.autostart.2

- clear browser cache.

- enable Temporary Mode in the Help menu. This appears to fix the problem but only for the current browser session. When a new Firefox window is opened, the error reappears.

What is needed to resolve this error or is there a way to permanently enable Temporary Mode or some similar setting? Thanks for all your help with this.

Asked by marcelo.alejandro 1 week ago

Last reply by Mike Kaply 33 minutes ago

Stuck in Desktop Mode

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Andro… (read more)

Hi, my browser on my tablet keeps making all tabs stuck in desktop mode with no way to turn it off. It started happening today when it updated to the latest Firefox Android 133. The desktop mode toggle is set to off, and when I click it it still is set to off and it's still in Desktop mode. When I copy the URL to another tab I can turn desktop mode off, but that gets reset to on whenever the browser is killed in the background.

I've tried force closing the app and clearing cache, any help would be appreciated.

Asked by Syer10 5 months ago

Last reply by sidereal316 5 months ago

The following files couldn be attached outlook web -in firefox

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Micr… (read more)

the following files couldn be attached outlook web Microsoft Outlook in firefox. Its files more 1 MByte. clearing the cache did not solve the problem. Outlook web in Microsoft Edge no problem with attach files Firefox version 133.0 (64-біт)

Asked by Vaso 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

cannnot download videos

I am not able to download videos from Facebook or you tube to my desktop while using Firefox. My default is Klite standard worked as of yesterday not all i see is th… (read more)

I am not able to download videos from Facebook or you tube to my desktop while using Firefox. My default is Klite standard worked as of yesterday not all i see is the icon for klite standard not the video it self. and i do not see it in the application on the generals tab. it is messed up i even tried windows media player and that as well did not work. all the video download fail . so meting is very wrong. I even re installed firefox and that did not help. i will try and explain this better. when i go to you tube and try and down load a video to my desktop using Fire fox all i see is the out line of the video the video does not come up. see the attachmentsbold text

Asked by Mary 4 months ago

Last reply by markwarner22 4 months ago

Issue with Ultimate Addon Image Gallery Loading in Mozilla Browser

I am encountering an issue with the Ultimate Addon Image Gallery when viewed in the Mozilla browser. On the user's first visit to the page, the image gallery fails to loa… (read more)

I am encountering an issue with the Ultimate Addon Image Gallery when viewed in the Mozilla browser. On the user's first visit to the page, the image gallery fails to load promptly, often taking a long time to display. During this delay, a black screen appears instead of the intended images, and the images do not retain their original sizes.

This issue is specific to the Mozilla browser and impacts the user experience. I would greatly appreciate any guidance or troubleshootinghttps://globalstep.com/art-page-revised-v6-33/

Asked by Suryakant Meshram 5 months ago

Last reply by jonzn4SUSE 5 months ago

Sky Message.

I am having problems with log into my Sky email account as each time I log into the (Yahoo mail) I get the following message come up as show in the image below. message… (read more)

I am having problems with log into my Sky email account as each time I log into the (Yahoo mail) I get the following message come up as show in the image below.

message	"Control character in cookie value or attribute."

I am able to access my Sky email by other browser "Google Chrome) Any advice on how to correct the issue.

Thank You.

Asked by Red Terry 5 months ago

Last reply by cor-el 5 months ago

Update 133 broke desktop mode on mobile

Hey guys, I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is hu… (read more)

Hey guys,

I'm using firefox mobile on a lenovo p11 tablet with android 11. Yesterday, everything was fine. This morning I'm opening firefox and every site I visit is huge. Like, really huge. It looks like it is zoomed in, but the max zoom out state is still huge.

It turns out that desktop mode doesn't work anymore, because firefox 133 was installed overnight on my tablet. If you toggle it in the 3 dot menu, the site just reloads but if you check the menue after that it's deactivated again. This happens with the new option (always load desktop mode under website settings) on and off.

Most mobile sites are terrible on tablets since most of the screen real estate is completely wasted by way too big fonts, sidebars, etc.

Is there a workaround for this?

Also, is this a known issue, or should I report it on bugzilla or something?

Cheers

Asked by dr.gunjah 5 months ago

Last reply by TyDraniu 5 months ago

403 Error on a frequently used website.

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having … (read more)

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

  • Tools -> Page Info -> Permissions (everything was fine)
  • Reloaded page using Shift+ Left Click to bypass cache
  • Reloaded page with Ctrl + F5
  • Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
  • I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Asked by cabryan85 5 months ago

Last reply by richamerq 3 months ago

Download YouTube Videos

I would like to be able to download YouTube videos. Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini? I tried Video DownloadHelpe… (read more)

I would like to be able to download YouTube videos.

Is there a Firefox add-on that will allow me to download YouTube videos onto my MacMini?

I tried Video DownloadHelper and YouTube Video Downloader and didn't see any action.

Do I need to setup settings a certain way to make it work?

What are the steps to make it work?

Thank you for your assistance.

Asked by blejt3im1 4 months ago

Last reply by amitietouristique 4 months ago

PLEASE HELP URGENT

how can I close a specific tab on firefox after it froze, I cant shut down firefox qas a whole because there are unsaved work there, I want to get it back unfreezing. her… (read more)

how can I close a specific tab on firefox after it froze, I cant shut down firefox qas a whole because there are unsaved work there, I want to get it back unfreezing. here is a picture said in resource monitor

Asked by 1songrun 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago