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Can't send email's. Can't adjust acct. settings. Probs started w 63.0b

Problems since Thunderbird updated (automatically?) to beta version (63.0). Unable to send from one of my two companies' accounts, despite having been in ongoing communi… (read more)

Problems since Thunderbird updated (automatically?) to beta version (63.0). Unable to send from one of my two companies' accounts, despite having been in ongoing communication with their tech support (STARTMAIL) that my settings are correct. They were correct. But now "Account Settings" are not visible (just a tiny non-functional window) unless I got to Help > Troubleshooting Information where they are merely viewable (see below).

Finally, I uninstalled Thunderbird via control panel on my Windows OS. Then I downloaded (from Mozilla website) Thunderbird version 60.2.1.

It opened with the same issues--unable to send via one account; unable to view under "account settings" the details for any of my accounts. Verified with my optimization software (System Mechanic) that 60.2.1 was the only visibly remaining Thunderbird artifact. Did hard shutdown of computer. No change upon re-starting computer.

I had expected that uninstalling and downloading the prior version of Thunderbird would mean that I would have to go through registering in Thunderbird my various email accounts. I thought that I could do this cleanly (all w. IMAP) & more efficiently (no duplicates or leftovers--seven accts on 1 server; one acct on other server). However, Thunderbird opened already populated exactly as I had it (even open tabs) prior to uninstalling.

The only tweaking I have done this week since Thunderbird updated to beta version were: re-set my Master Password... attempt to change the accounts on one server (my ISP's) from POP3 to IMAP (which doesn't appear to have stuck as IMAP, despite speaking to their tech support), but those accounts appear to be working... deleting and re-instating 3x my email accounts with the other server (which is IMAP) due to the problem of not being able to send email's (I have been in ongoing contact with their tech support)--each time applying the new password provided by my server.

BTW, earlier in this process I contacted my antivirus tech support. And I've tried sending with my antivirusware shut off, but login to the server still failed.

Help, please!


 Application Basics
   Name: Thunderbird
   Version: 60.2.1
   Build ID: 20180930223627
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:60.0) Gecko/20100101 Thunderbird/60.2.1
   OS: Windows_NT 6.3
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
 Mail and News Accounts
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
   account8:
     INCOMING: account8, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, false
   account10:
     INCOMING: account10, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account11:
     INCOMING: account11, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account12:
     INCOMING: account12, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account15:
     INCOMING: account15, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account16:
     INCOMING: account16, , (pop3) mail.twc.com:993, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account17:
     INCOMING: account17, , (pop3) mail.twc.com:995, SSL, passwordCleartext
     OUTGOING: , mail.twc.com:587, alwaysSTARTTLS, passwordCleartext, true
   account19:
     INCOMING: account19, , (imap) imap.startmail.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.startmail.com:587, alwaysSTARTTLS, passwordCleartext, true

Asked by Quest_On 7 years ago

Answered by sfhowes 7 years ago

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Google search download is not compatible with Thunderbird 60Beta.

I have researched endless options how to download an add on for google search in the options dropdown menu for search engines. The download https://addons.mozilla.org/e… (read more)

I have researched endless options how to download an add on for google search in the options dropdown menu for search engines.

The download https://addons.mozilla.org/en-US/thunderbird/addon/google-search-for-thunderbi/?src=search says it is not compatible with my version of thunderbird which is 60 Beta. What must I do?

Asked by dwyn 7 years ago

Answered by user01229325 7 years ago

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How to enable the quick reply option in thunderbird 60.0b6 ?

I wanted to try thunderbird 60 (60.0b6). Fresh install with a new profil. And I can't find the "quick reply" option (the quick reply field that allow to quick reply to a… (read more)

I wanted to try thunderbird 60 (60.0b6). Fresh install with a new profil.

And I can't find the "quick reply" option (the quick reply field that allow to quick reply to an email, like in the regular version of thunderbird 52.8).

How do I turn that on ?

Thank you.

Asked by touch444719 7 years ago

Answered by sfhowes 7 years ago

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Can beta version 60 work in background and receive new e-mail notification icon in win-10 tray?

i want recent beta version of Thunderbird to work in background & shows new message arrival notification icon in win-10 tray. is it compatible for this. if Yes, how t… (read more)

i want recent beta version of Thunderbird to work in background & shows new message arrival notification icon in win-10 tray. is it compatible for this. if Yes, how to do it, If No, is the team working on this, can we get this facility in future?

Asked by s.bagnikar 7 years ago

Last reply by Wayne Mery 7 years ago

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Why release 52.7 & beta 60.0b1? Why the gap?

I'm running on the beta channel on one machine and release channel on another. The release numbers are far different. Does that mean that what I'm seeing in beta is ye… (read more)

I'm running on the beta channel on one machine and release channel on another. The release numbers are far different. Does that mean that what I'm seeing in beta is years away from release?

Asked by dwmc 7 years ago

Answered by user01229325 7 years ago

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How can I sort email accounts in left pane for Thunderbird 60.0? Manual sort addon only good to 57.0

How can a change the order of email accounts in my left pane? https://addons.mozilla.org/en-GB/thunderbird/addon/manually-sort-folders/ only works through 57.0. I am runn… (read more)

How can a change the order of email accounts in my left pane? https://addons.mozilla.org/en-GB/thunderbird/addon/manually-sort-folders/ only works through 57.0. I am running 60.0b1

Asked by plward 7 years ago

Last reply by user01229325 7 years ago

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Is it possible to install and TB 58 Beta 3 and continue to use TB 52.6.0 as my main email client?

Hello, I currently use TB 52.6.0 as my main email client. I would like to test/tryout TB 58 Beta 3. Is it possible to install TB 58 Beta 3 and continue to use TB 52.6.0 a… (read more)

Hello, I currently use TB 52.6.0 as my main email client. I would like to test/tryout TB 58 Beta 3. Is it possible to install TB 58 Beta 3 and continue to use TB 52.6.0 as my main email client? In other words, will TB 58 Beta 3 automatically upgrade/replace TB 52.6.0? Thank you, R.V.

Asked by rvrikard 7 years ago

Answered by sfhowes 7 years ago

Firefox never remembers window size or position on launch.

Never really bothered asking. But now i think it's time. Why is it, that Firefox, never, ever, remembers it window size or position? 1. I use Firefox exclusively in full… (read more)

Never really bothered asking. But now i think it's time. Why is it, that Firefox, never, ever, remembers it window size or position?

1. I use Firefox exclusively in fullscreen. Every time, after i've started my pc and launched Firefox, it never starts fullscreen.

2. I use Firefox in windowed mode, i resize and place it where i want it to be. Every time, after i've started my pc and launched Firefox, it never remembers it's size nor position on the desktop.

I do not understand why that's a thing.

Pc's: multiple win11 machines.

Asked by idiocracy 2 months ago

position: sticky not working correctly inside position: fixed container

Hello Firefox Support Team, I would like to report a browser compatibility issue regarding CSS positioning behavior that differs from Chromium-based browsers. Issue… (read more)

Hello Firefox Support Team,

I would like to report a browser compatibility issue regarding CSS positioning behavior that differs from Chromium-based browsers.

    • Issue Description:**

When an element with `position: sticky` is placed inside a container with `position: fixed`, Firefox treats the sticky element as if it has `position: relative`, effectively breaking the sticky positioning functionality.

    • Expected Behavior:**

The sticky element should maintain its sticky positioning behavior even when nested inside a fixed-positioned container, as it does in Chromium-based browsers.

    • Current Firefox Behavior:**

The sticky element loses its sticky properties and behaves like a relatively positioned element.

    • Use Case:**

This issue particularly affects modal implementations where: - The `body` element receives `position: fixed` to prevent background scrolling - Page elements (such as `.total-section`) should maintain their sticky behavior regardless of changes to the body positioning

    • Browser Comparison:**

- **Chromium browsers (Chrome):** Sticky positioning works correctly in this scenario - **Firefox:** Sticky positioning fails and falls back to relative behavior

    • Request:**

Could you please consider aligning Firefox's behavior with other major browsers? The current inconsistency creates cross-browser compatibility issues and forces developers to implement JavaScript workarounds.

Thanks!

Asked by John Alexwood 2 months ago

Last reply by TyDraniu 2 months ago

Way to disable Tab Pinning after dragging tab to the edge of the open tabs?

I don't need to pin tabs, ever. Every time I try and drag a tab to the first slot, it always pins the tab, and I don't want it to do that. Is there a way to disable this … (read more)

I don't need to pin tabs, ever. Every time I try and drag a tab to the first slot, it always pins the tab, and I don't want it to do that. Is there a way to disable this stupid feature?

Asked by somukingcorn 2 months ago

Last reply by Agent virtuel 2 months ago

Firefox VERY slow to start lately

Firefox used to start in a second on my Windows 10 PC. But lately it now takes about 10-20 secunds to start (on 143 beta). Is there any reason why it takes so much longer… (read more)

Firefox used to start in a second on my Windows 10 PC. But lately it now takes about 10-20 secunds to start (on 143 beta). Is there any reason why it takes so much longer to start now? Is there any setting og tweak I can do to get it to start faster?

Asked by Lars-Erik 2 months ago

Last reply by Paul 2 months ago

Bookmarked Facebook, Instagram, and Threads don't load on first click

I'm using Firefox Developer Edition 143.0b5 (64-bit), running on macOS Big Sur (11.7.10). My bookmarks for Facebook, Instagram, and Threads won't load on the first click.… (read more)

I'm using Firefox Developer Edition 143.0b5 (64-bit), running on macOS Big Sur (11.7.10). My bookmarks for Facebook, Instagram, and Threads won't load on the first click. Most of the time I am presented with a blank white page. Sometimes I might get part of the page to show. I have to click on the bookmark a second time and then the page loads completely. This behavior doesn't happen with any other bookmarks I have.

Anyone know why this is happening?

Asked by snowhg 2 months ago

How to disable "Drop tab here to pin" with vertical tabs

This seems like a relatively new feature that I don't see a setting to toggle. How would I disable the drag-and-drop area at the top of the vertical tabs which prompts me… (read more)

This seems like a relatively new feature that I don't see a setting to toggle. How would I disable the drag-and-drop area at the top of the vertical tabs which prompts me to pin the tab?

Asked by Michael Yaworski 2 months ago

Last reply by Michael Yaworski 2 months ago