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Dossiers Safari Iphond

Bonsoir pourriez vous me dire comment importer mes dossiers créés dans Safari iphone dans l'application Firefox iphone. Où sont les paramètres Firefox. Je vous remercie p… (read more)

Bonsoir pourriez vous me dire comment importer mes dossiers créés dans Safari iphone dans l'application Firefox iphone. Où sont les paramètres Firefox. Je vous remercie pour votre aide. Cordialement Mme CHASSELIN Monique

Asked by Micky1530 2 weeks ago

Last reply by Kiki 2 days ago

Shortcuts not syncing

Hello, I have a huge problem with Shortcuts not syncing in the main page. I have my shortcuts organized and pinned how I like it but every single time I sync new machine… (read more)

Hello,

I have a huge problem with Shortcuts not syncing in the main page. I have my shortcuts organized and pinned how I like it but every single time I sync new machine or mobile, the shortcuts are not being synced and they are completely out of place and sometimes gone on my main machine. This cannot be like that and should be properly synced.

Best Dawid

Asked by dawid.cencora 5 months ago

Last reply by raxen001 2 days ago

General application error

Hello, I keep getting the General application error message when want to sync my account from PC/laptop to mobile device. Could you please, assist me here? Thank you. Vl… (read more)

Hello, I keep getting the General application error message when want to sync my account from PC/laptop to mobile device. Could you please, assist me here? Thank you. Vladimir

Asked by vladimir.brkic 3 days ago

SYNC Not working

Recently had to reinstall a Progressive web app and found out I had deleted my firefox settings when I cleared the cache and clear Data under app storage. Now after sign… (read more)

Recently had to reinstall a Progressive web app and found out I had deleted my firefox settings when I cleared the cache and clear Data under app storage.

Now after signing into my Mozilla account and clicking Sync in the account settings nothing happens.

Ive signed into my desktop computer and made a bookmark backup but for some reason theres no option to import from the android app.

Asked by shadow.bob1 3 days ago

can't see bookmarks from synced laptop

I have Firefox synced on two laptops. In the sidebar menu, when I look at tabs, I see tabs from the other device, but when I look at bookmarks, I only see bookmarks from … (read more)

I have Firefox synced on two laptops. In the sidebar menu, when I look at tabs, I see tabs from the other device, but when I look at bookmarks, I only see bookmarks from the device I'm on. Neither can I see synced bookmarks in Manage Bookmarks. In the Settings, in "Manage what syncs on all your connected devices", I have Bookmarks checked. How do I see my synced bookmarks?

Asked by mbelongie 3 days ago

I can't sync my history and bookmarks.

I can't sync my history and bookmarks. As for my bookmarks, backups have stopped for about a month. I can't export them as html files either. As for my history, the file … (read more)

I can't sync my history and bookmarks. As for my bookmarks, backups have stopped for about a month. I can't export them as html files either. As for my history, the file download history is no longer displayed at all. I've tried refreshing Firefox, but that didn't work. Is a reinstall the only solution?

Asked by typezero90 4 days ago

How Ro Restore Deleted Firefox Nightly Profile Folder

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them. I went into the profile folder, but the… (read more)

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them.

I went into the profile folder, but there was no session store file. Inside the backup sub folder i saw two large files, "previous.jsonlz4" and "restore.jsonlz4", and made a copy of both and placed them inside a new sub folder that I made, inside that profile folder.

An expert from the "Tech Support Guy" website ("Nader") told me, to open "about:support" and there to use the "Refresh" feature. I did this, but no tabs were restored. So I went into the profile folder again, just to see that it had disappeared and been replaced by a new profile folder! And therefore my two copies of the PREVIOS and RESTORE json files were gone, too, as they were inside a sub folder within that disappeared profile folder!

Now I need to know, URGENTLY, how to restore that folder and the files and sub folders within that profile folder. Thanks!

Asked by Hirnsausen 1 week ago

Last reply by Hirnsausen 4 days ago

Trying to setup the cell and PC to sync and get an error message that my PC is not following along

As I follow the instructions and get to the scan my PC bar code on the PC screen with my cell phone it causes the computer to respond which is only to give me an error th… (read more)

As I follow the instructions and get to the scan my PC bar code on the PC screen with my cell phone it causes the computer to respond which is only to give me an error that the PC is not paring or just sits on the same screen with nothing basically on it.

Asked by grant41 4 days ago

Lost Firefox saved Bookmarks after uninstalled the Firefox app

Hello, I am not familiar with how Mozilla Firefox Two days ago, I had Microsoft Window 11 screen flickering issues. Searching the web for possible solutions, many recom… (read more)

Hello,

I am not familiar with how Mozilla Firefox

Two days ago, I had Microsoft Window 11 screen flickering issues. Searching the web for possible solutions, many recommended to uninstall any recently updated apps prior to when the screen flicker issue started. Since Mozilla Firefox was one of the recently updated apps, I uninstalled it but didn't know that I will lose all of the bookmarks I put under browser the bookmark ribbon.

I never saved or exported my Firefox bookmarks before since I thought it will be saved automatically. However, after I reinstall the Firefox app, my bookmarks are gone.

How can I get my Firefox bookmarks back if I never manually saved or exported the Firefox bookmarks before? I really would like to have them back. Desperately need help.

Thanks very much,

KT

Asked by ktccoor 4 days ago

recovery key setup

I wrote down my recovery key and hit the download button, and my screen went to a blank page, with aboutblank as a header, and wouldn't go any further. I hit my back key … (read more)

I wrote down my recovery key and hit the download button, and my screen went to a blank page, with aboutblank as a header, and wouldn't go any further. I hit my back key and it took me to my Firefox search page. I still need to finish setting up my recovery key info, etc... how do I get back into finish setting up?

Asked by maybekrazy 5 days ago

Last reply by Paul 4 days ago

Firefox pairing issue

When trying to pair my phone with firefox already signed in to my macbook, I get this error: "General application error Something went wrong. Please try again later." … (read more)

When trying to pair my phone with firefox already signed in to my macbook, I get this error:

"General application error

Something went wrong. Please try again later."

I tried refreshing firefox and trying to pair on a private tab, and none worked. Any potential fixes would be appreciated. Thanks in advance.

Asked by Al Nahian Howlader 5 days ago

Lost some tabs after opening Firefox after normal shutdown, then lost all of them trying to restore them.

When I booted up Firefox today, I noticed a good chunk of my tabs were gone. They were nowhere in 'closed tabs' in History, nor in recently closed windows. In trying to r… (read more)

When I booted up Firefox today, I noticed a good chunk of my tabs were gone. They were nowhere in 'closed tabs' in History, nor in recently closed windows. In trying to restore them, I've now lost ALL of my open tabs with no clear way of getting them back. I have no idea what to do. 'Restore previous session' is not an option available to me.

Asked by Tala 5 days ago

Recover synced passwords

Hello, A few months ago I made an account on Firefox, synced all my data(passwords), then when I lost my PC I tried to login but couldn't find the recovery key. Now I f… (read more)

Hello,

A few months ago I made an account on Firefox, synced all my data(passwords), then when I lost my PC I tried to login but couldn't find the recovery key. Now I found it, is there a way to use that recovery key to get back my saved passwords?

Best regards, Stefan

Asked by stefbujor 5 days ago