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Audio bugs on mobile (Android)

Hi, so I've been having Audio "Popping and Crackling" while using sites like YouTube. At first I thought it was earbuds going bad. But after listening to audio in differe… (read more)

Hi, so I've been having Audio "Popping and Crackling" while using sites like YouTube. At first I thought it was earbuds going bad. But after listening to audio in different apps the sound bug was not present. There's something wrong with audio in this bulid of

Firefox for Android 135.0 (Build #2016070975), hg-17c38d56ca55+ GV: 135.0-20250130195129 AS: 135.0.1

Asked by Jacob 3 months ago

Last reply by ApolloIsAirborne 2 months ago

Samsung TV signal and audio cuts out (black screen) when using mouse arrow to scroll with GTX 1050Ti

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194 TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll… (read more)

Samsung Frame 85" 2023 with GTX 1050Ti GPU, HP G4 SFF, i5-8500, Win 11 Pro 26100.3194

TV signal, and audio cuts out (black screen) when using mouse arrow to drag scroll in side bar. Also gives a loud audible "click" as sound is temporarily cut out. ( Most probably whole HDMI signal is cut)

Black screen bug happens randomly with You tube with no mouse or keyboard action, but 100% repeatable with this website when scrolling :

https://www.worldometers.info/gdp/gdp-by-country/


Please advise how to fix

Asked by Paul Smith 2 months ago

Last reply by markwarner22 2 months ago

Problem with playing YouTube

Hello, I have a problem where, when starting to play a YouTube video in full-screen mode, it freezes, the screen goes black for a while, and the sound gets choppy. Please… (read more)

Hello, I have a problem where, when starting to play a YouTube video in full-screen mode, it freezes, the screen goes black for a while, and the sound gets choppy. Please help me resolve this issue. Thank you."

Asked by Abdullah 2 months ago

Last reply by markwarner22 2 months ago

Firefox v135.0.1 for Android Youtube's audio playback issue and other sites' issues

Youtube's video audio playback has a bit of 'choppiness' on it, there was this clicking sound everytime. I tested on Chromium-based browsers and this issue is non-exist… (read more)

  • Youtube's video audio playback has a bit of 'choppiness' on it, there was this clicking sound everytime. I tested on Chromium-based browsers and this issue is non-existent to them, previous versions of Firefox for Android also does not seem to have this issue as per my experience.
  • Bing search results on Firefox v135.0.1 for Android also sometimes becomes incompletely loaded and reloading the website does not seem to help, only up to half of the search results for the first page is loaded as the middle to bottom of the website is not loaded anymore.

Asked by kennethlobingcofabic 2 months ago

Last reply by NoahSUMO 2 months ago

In video too much high brightness

Recently decided to try Mozilla for Windows. There is such a problem, and only on Mozilla: the video is very overexposed, the brightness is high, like in a fog, and on al… (read more)

Recently decided to try Mozilla for Windows. There is such a problem, and only on Mozilla: the video is very overexposed, the brightness is high, like in a fog, and on all video services, including YouTube. At the same time, I checked on all the other 3 browsers - everything is fine with the video. I did not change any settings in Mozilla, everything is by default. How to fix it?

Asked by Present Perfect 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Enough Already

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment… (read more)

So, I cannot get sound through firefox and you want me to search through numerous panels that do nothing to get a result., You want me to check connections and equipment that work in other apps which I have already gone through steps to prove.

You also have zero ability to actually contact a support rep. You prefer I go on the roundabout of obfuscation until I really want to find someone in mozilla management and insert the mozilla organisation on a long pole, five km should about do it.

If microsnot and giggle can do it, why not youhoo?

Even Spymantech can bleep bleep get it done.

Asked by Mike1158 2 months ago

Last reply by Wesley Branton 2 months ago

No sound, FF only

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site. Now I did my own trouble shooting, games hav… (read more)

Windows just had an update, in that when I did it now Firefox has no sound at all in Youtube, Disney plus or any other site.

Now I did my own trouble shooting, games have sounds, my music player (winamp) has sound, I downloaded chrome and I oped volume mixer and played a video in that, there was sound.

I do the same thing in firefox and there is no sound, and in volume mixer where the lines go up showing the volume as it plays, it did it for chrome but not Firefox.

So there is no issue with my head set, my computer or my sound, it is firefox alone.

Asked by Fizbanic 4 months ago

Last reply by Ali Rajabi 2 months ago

Hi there..!

Hi there..! Some days ago my firefox browser became somehow "muted". There is no sound. I uninstalled it and installed it three or four times but no sucess. Using another… (read more)

Hi there..! Some days ago my firefox browser became somehow "muted". There is no sound. I uninstalled it and installed it three or four times but no sucess. Using another browsers there is not such a problem... Any idea ...

Asked by shvarzened 2 months ago

Last reply by Wesley Branton 2 months ago

Constant static in music even after I uninstalled reinstalled Etc

static in youtube music even after I uninstalled reinstalled Etc... also went to YouTube directly and there's no problem there it's only when I go through Firefox. … (read more)

static in youtube music even after I uninstalled reinstalled Etc... also went to YouTube directly and there's no problem there it's only when I go through Firefox.

Asked by willmb1 2 months ago

Last reply by TyDraniu 2 months ago

audio distortion youtube

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when y… (read more)

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when you speed up the YouTube video to 1.5 or 1.75 prior to today it was fine ... The audio is still understandable but distorted when using one of these speed up settings

Using the Chrome browser, everything is fine on the speed up settings on YouTube.com

Android 15

136.0a1 (Build #2016067423), hg-abc92a419107+ GV: 136.0a1-20250112090142 AS: 136.20250110050330

Asked by EventHorizon 4 months ago

Last reply by NoahSUMO 2 months ago

Facebook Messenger Video Call

For many years, I have been exchanging video calls on Facebook. Recent attempts to video call the same person I've been video calling for the past 3 years result in "yo… (read more)

For many years, I have been exchanging video calls on Facebook.

Recent attempts to video call the same person I've been video calling for the past 3 years result in "your browser doesn't support video calls"

Have I been "hacked"?

Please explain.

Could a real person answer this question for me, please? Thank you.

Asked by Mike Sibio 5 months ago

Last reply by negovaneca 2 months ago

Audio cuts out and crackeling sound.

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop out… (read more)

The latest update of firefox 135.0 for Android has audio issues. When I listen to music on bandcamp or you tube the audio makes a crackeling sound with sporadic drop outs. My wi fi is a very stable fiber optic provider, I did restet the router and run speed test to double check. Not a problem with my Bluetooth headphones since I re paired them. I also re installed Firefox to no avail. Samsung internet has no audio issues currently. I turned off u block origin also. It seems to be isolated to firefox version 135.0. My system is Android 14 with ui 6.1 on a Samsung a23 5g. I have seen other users complain about this with no real answer. Spent a good part of the day trying to figure it out.

Asked by gemdrum 3 months ago

Last reply by GeorgeMobile 3 months ago

Audio Crackling

Audio in firefox (for android) is crackling when using headphones, no matter what the type (mp4, mp3). Already tested this on the newest version of: normal, beta, nightly… (read more)

Audio in firefox (for android) is crackling when using headphones, no matter what the type (mp4, mp3). Already tested this on the newest version of: normal, beta, nightly and focus. I think on nightly it happens less, but instead there is also a bit of stuttering

I don't think it's the phones or headphones fault since audio from other browsers (Chrome, Brave, DuckDuckGo) or apps (YouTube, Spotify) works perfectly fine. It doesn't occur on PC, so it's probably only the android version.

Details:

  • Phone - Samsung Galaxy A54
  • Headphones - WF-1000XM5
  • Firefox versions: 135.0; 136.0b5; 137.0a1

Asked by Suzu 3 months ago

Last reply by NoahSUMO 3 months ago

YouTube autoplay when window is in forgeground

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses sta… (read more)

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

  1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

Asked by Randy Bacigalupo 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago