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Website gets reloaded everytime

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I ha… (read more)

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I have stopped using Firefox for any transaction related work.

Asked by Electroboy97 2 days ago

Firefox billed my PayPal account

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please c… (read more)

I would like to find out why Firefox withdrew $47 from my PayPal debit account. What was it for, I cannot find an invoice or and explanation for the transaction. Please contact me and explain the reason you charged me, I don't remember authorizing you to access my PayPal account although I have made some contributions to Firefox and may have used PayPal to do that.

Asked by 2 Hayward 2 days ago

Last reply by James 2 days ago

site permissions

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on. I nee… (read more)

It says tap the padlock on menu bar to access site permissions. However there is no padlock. Just a shield with checkmark saying that enhanced tracking is on.

I need to allow docusign access to my camera in order to sign loan papers.

Asked by fkhumber 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

weird address/search bar autofill behavior on android

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't … (read more)

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't able to pin it down to any specific point in time.

The issue is that when using the search (/address) bar and hitting enter, instead of the default behavior which is forwarding my search string to my default search engine, a more or less random URL (based on approx the first three letters of my search prompt and then some miraculous autofill) populates the search bar. I have to specifically select an autofill suggestion with the search symbol to avoid this, but autofill doesn't always show up, so opening a new tab is the only thing I can do then.

I'm unsure how to describe this, but I'll give an example: when typing "booker prize" and hitting enter, instead of searching for it, a more or less random website I never have knowingly used and that seems depreacated (https://bookerproxy-new.lot.com/service.php) is autofilled. I can turn off autofill completely in the settings, but then it won't do any autofill at all, including for websites I have bookmarked or visit frequently. So it seems that this autofill feature just is having a bug where it's overly aggressive, but I can't say why.

Also, the search bar has been really slow lately, so actually, 9/10 times, when typing "booker prize" (and the keyboard actually prove this), what reaches the search bar is only something like "bookr pe". This issue isn't present anywhere else on the device, neither in other Firefox text fields nor in other browsers' search bars.

So yeah, I don't know what to do but Firefox on Android has been only good for pulling up sites I've clicked on directly, either as shortcuts on the start menu or links from other apps.

If you have any idea how to fix this behaviour or at least how to trace it's origin I'd be grateful.

Asked by emingersimon 2 days ago

Smoothness

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Ch… (read more)

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Chromium based browser but in Firefox, it stutter and feeling visual lag. I know that Firefox is made by different engine but on IOS it's feels smooth but on Android it's sluggish. I hope you guys find a way to fix those problem.

Device: Redmi Turbo 4 pro Storage : 12/256 GB

Asked by rayhanuddinriad 2 days ago

Tabs become unusable

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, ca… (read more)

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, can't scroll vertically or horizontally) and the others become grey. Trying to reload the pages or open new ones doesn't work, they never load. Turning the browser off by going to the phone's home menu and closing Firefox in the recent applications view doesn't solve the problem, it only closes any private tabs but the issue persists when opening any new tab or preexisting ones. The only way to fix the problem is by force stopping the app. I've cleared the cache, it didn't solve the problem, and reinstalling seemed to work for a few days but now the problem is back. For reference, my add-ons/extensions are: Ghostery, NoScript and UBlock Origin.

Asked by mk99 2 days ago

Syncronising

Dear Mozilla, I cannot syncronise my phone with my laptop wich would be really useful for me. Thats one of the main reasons I prefer Mozilla as my primary browser. So fa… (read more)

Dear Mozilla,

I cannot syncronise my phone with my laptop wich would be really useful for me. Thats one of the main reasons I prefer Mozilla as my primary browser. So far I had no problem with it on my other deviceis and so I hope this can be solved.

Thank you!

Asked by Barabas Kiss 2 days ago

AdGuard App's VPN breaks Firefox

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser. When AdGuard (app) is turned on wit… (read more)

I have AdGuard app installed that uses a vpn to analyse the traffic and remove the ads even from the apps, not only from the browser.

When AdGuard (app) is turned on with its VPN feature (not an actual VPN, only to block ads), Firefox couldn't open any of the links. I have the certificate from AdGuard installed on my Android device, and even my bank apps trust it. The other browsers are working perfectly fine. Only Firefox couldn't load the pages.

Asked by Bhargav Dixit 4 months ago

Last reply by Matt B 3 days ago

Feching mail

Why in Thunderbird desktop I can set checking for mail to every 1 minute but in Thunderbird Android I only have the option to fetch mail every 15 minutes? This needs to … (read more)

Why in Thunderbird desktop I can set checking for mail to every 1 minute but in Thunderbird Android I only have the option to fetch mail every 15 minutes?

This needs to be changed ASAP! I need to make replies to urgent emails quickly! I shouldn't have to wait 15 minutes for Thunderbird to check for new emails or for me to keep pressing check for new emails. Gmail and FairEmail get my new emails straight away!! Thunderbird Android takes ages

Please change and fetch new emails ASAP! I love Thunderbird and have used Thunderbird since it was first released! But Gmail and FairEmail I use because of this issue! Look at my screenshot! 15 minutes is a joke!!

Asked by TheBudda 3 days ago

Last reply by TheBudda 3 days ago

android thunderbird mail attachement position

The attachement of the mail for thunderbird android should be displayed on top of the mail, not on the bottom. This is to avoid scrolling down all the way on a longer thr… (read more)

The attachement of the mail for thunderbird android should be displayed on top of the mail, not on the bottom. This is to avoid scrolling down all the way on a longer thread just to see the attachement. Please consider this modification urgently.

Thank you,

Laurian

Asked by Laurian 3 days ago

Reader mode doesn't display special characters

(Firefox for Android) When I switch to reader mode, characters such as é, è, à,... (All *very* common in French) appear as � This problem doesn't affect every page, and … (read more)

(Firefox for Android)

When I switch to reader mode, characters such as é, è, à,... (All *very* common in French) appear as � This problem doesn't affect every page, and when it happens, the reader view first appears normal, but then switches font to a problematic one. The affected pages were reached through the internet archive, could this be what causes the issue ?

Is there a way of changing the font used by reader mode to one able to display these characters?

Some more Debug info: My phone and Firefox are both set to English, and I'd prefer to keep it that way. I use a couple extensions, but the issue persisted when I deactivated them on these pages.

Asked by Person Datsreal 3 days ago

whenever I switch to a diffrent website or link firefox redirects me to the website i was closing

Idk how to fix that problep bc its really bugging me out and i am going crazy Here are the steps that i do to recreate the error open a new tab search up any websi… (read more)

Idk how to fix that problep bc its really bugging me out and i am going crazy

Here are the steps that i do to recreate the error

  1. open a new tab
  2. search up any website
  3. on the same tab search up a diffrent website or click on a link on any link that redirects you on that website
  4. literally after like 3 seconds firefox redirects you to the site that you were on before

Please how do i fix this cuz I hate it so much plskdjdiehzuzgzuahzjzvzkuzjzvz

Asked by ositostuff 3 days ago

Why is Firefox on Android so slow?

I have this new issue, that Firefox needs like 3-4 seconds, before loading a page. It stays blank until then. Why has the Performance decreased so much? Reinstall didnt… (read more)

I have this new issue, that Firefox needs like 3-4 seconds, before loading a page. It stays blank until then. Why has the Performance decreased so much?

Reinstall didnt help

Asked by umut.meier 3 days ago

Unified inbox

Hi, Please, with thunderbird for Android on my Samsung s21, i would like to unify all my emails on a unic inbox Windows. I have allready check the unify fonction in the… (read more)

Hi, Please, with thunderbird for Android on my Samsung s21, i would like to unify all my emails on a unic inbox Windows. I have allready check the unify fonction in the "parameters". But i don't have any result. On the my computer, everything is ok. But i don't succeed on my phone... I hope you are understanding my question cause my english is horrible. Thank's in advance. Best

Dominique

Asked by Dominique Saout 4 days ago

Last reply by Platform34 4 days ago

  • Solved

Can't sync tabs to my new phone

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my lapt… (read more)

I've recently upgraded from an a34 to an a56, both phones running the same build of Firefox, both signed into my account however the old phone can see the tabs of my laptop and the new phone, the new phone can't see anything. I'd like to be able to port the tabs over ideally.

Also of note is the tab view is totally different between the two phones in layout too.

I'm at a loss as to how I can painlessly move over the tabs.

Asked by thewardy 5 days ago

Answered by thewardy 4 days ago

Repeated Firefox Mobile 145.0.2 crashes

Hello, Since yesterday Firefox has been crashing within several minutes of opening the app. It initially appears to load fine, then begins to stutter and lag around 30 s… (read more)

Hello,

Since yesterday Firefox has been crashing within several minutes of opening the app. It initially appears to load fine, then begins to stutter and lag around 30 seconds in. At this point scrolling usually begins to stop and the Android UI locks up (can't go to home screen, etc). In addition the bottom Android bar usually flickers on and off.

The crash occurs whether a page is loading or not. It also doesn't matter which screen I'm on (the crash still happens if stay on the new tab page, load a new page, open the settings and hold there, etc). It also occurs when Twitter loads Firefox as its browser.

In most cases the app crashes with no crash log saved to about:crashes. However, around 1 in 10 attempts a crash log is generated. Here are crash stats from the two crashes that made it to

Actions I have taken to try and fix the issue:

  • Check for Firefox and Android updates (both versions were current)
  • Clear app cache through Android system settings
  • Restart phone
  • Disable all extensions
  • Close all tabs

I'm not certain this is the correct forum for this report. If posting here was in error please direct me to the correct bug reporting platform.

Thanks

Asked by mabster314 4 days ago