Showing questions tagged:

Randomly the URL bar freezes

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes. … (read more)

I can't reproduce it, but sometimes the URL bar becomes unresponsive. You click on it and nothing appens. I've tried to delete cache and history, but nothing changes.

Solved Archived 6 114

Unable to access website

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each… (read more)

Dear Sir/Madam, Recently I have been having issues accessing a particular website named asus.com for reasons I am unable to discern I keep receiving an error message each time I attempt to access the site. I keep receiving an error message indicating that the site cannot be reached. It should be noted that I do not have any issues with any other websites. Your assistance in resolving this extremely annoying issue will be greatly appreciated. Best regards, Volney Boswell

Solved Archived 6 166

Could we add an auto-close tab option for Android?

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019. I still… (read more)

Just as the title goes. I've been using Mozilla Firefox on desktop since 2005. The best hands down browser ever. I started using Firefox on android back in 2019.

I still love the android version, but my only problem with it is tabs. They stay open constantly. In the desktop application you close out and all the tabs close. In the android version I swipe up and there still there next time I load in. I don't like this at all. Unless I quit out of Firefox from the submenu, the tabs will stay open indefinitely.

I was hoping Mozilla could add an option to auto close tabs in 6 hours or something like that. Or close out tabs when I swipe up in android.

I have moved about 20 friends and family to Firefox and it's always going to be Firefox from now on. You guys rock!

Locked Archived 6 409

Javascript components causing frequent crashes in V145.0

The latest crash: b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until… (read more)

The latest crash:

b1ad0fde-1882-41ce-9b80-4fd3e2c5ac20 java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592

* New Sentry Instance: https://sentry.io/organizations/mozilla/issues/?project=6375561&query=e9bad27f848049fca9e39dc6b2d0abd5
* Socorro: https://crash-stats.mozilla.org/report/index/bp-22da7755-1702-4479-8d06-ab0d60251118

java.lang.OutOfMemoryError: Failed to allocate a 134217744 byte allocation with 50331584 free bytes and 120MB until OOM, target footprint 125474336, growth limit 201326592 at java.util.Arrays.copyOf(Arrays.java:3578) at java.io.ByteArrayOutputStream.grow(ByteArrayOutputStream.java:120) at java.io.ByteArrayOutputStream.ensureCapacity(ByteArrayOutputStream.java:95) at java.io.ByteArrayOutputStream.write(ByteArrayOutputStream.java:156) at kotlin.io.ByteStreamsKt.copyTo(IOStreams.kt:19) at kotlin.io.ByteStreamsKt.readBytes(IOStreams.kt:21) at mozilla.appservices.httpconfig.FetchBackend.sendRequest$lambda$3(FetchBackend.kt:6) at mozilla.appservices.httpconfig.FetchBackend.sendRequest(FetchBackend.kt:274) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invokeSuspend(viaduct.kt:49) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:2) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$makeCall$1.invoke(viaduct.kt:1) at mozilla.appservices.viaduct.uniffiCallbackInterfaceBackend$sendRequest$callback$$inlined$uniffiTraitInterfaceCallAsyncWithError$1.invokeSuspend(viaduct.kt:39) at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:9) at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:122) at kotlinx.coroutines.scheduling.CoroutineScheduler$Worker.run(CoroutineScheduler.kt:127) Suppressed: kotlinx.coroutines.internal.DiagnosticCoroutineContextException: [StandaloneCoroutine{Cancelling}@2104835, Dispatchers.Default]

HELP!!!!
Solved 6 147

audio distortion youtube

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when y… (read more)

Starting today, YouTube on Android Firefox using below version of Firefox, the audio distorts and has a continual popping clicking on each word of an audio podcast when you speed up the YouTube video to 1.5 or 1.75 prior to today it was fine ... The audio is still understandable but distorted when using one of these speed up settings

Using the Chrome browser, everything is fine on the speed up settings on YouTube.com

Android 15

136.0a1 (Build #2016067423), hg-abc92a419107+ GV: 136.0a1-20250112090142 AS: 136.20250110050330

Solved Locked Archived 6 201

Firefox auto launches the Google Play store?

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its… (read more)

Getting a weird issue. When I open Firefox Beta, if it is not already running it loses focus on Firefox and pops open the Google Play Store over the top of Firefox on its Firefox Beta page. It's doing this consistently and repeatably. I'm on a Samsung Galaxy A52 5G on the latest update of Android 14.

Solved Archived 6 401

Firefox Focus dark text

Hey, Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text h… (read more)

Hey,

Just recently the Firefox Focus app I use for quick searches decided to change the white text of the recommended results go gray in dark theme. This makes the text hard to read. I've tried clearing cache, reinstalling, force quitting and changing the theme on the app and on my phone. How can I get the text back to white?

Solved Archived 6 163

virtual Console of dell idrac 8 not working

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in … (read more)

We still use some Dell 13g servers equipped with idrac 8. When I'm trying to launch the virtual Console the window opens up but nothing shows. This used to work fine in previous versions of Firefox. I can't tell from which version it stopped but it's not long ago. Also idrac 9 console works fine in Firefox When trying to open console idrac 8 in Chrome it works fine Any idea what could be causing it? Any config switch to tweak?

Solved Archived 6 536

tb local folders

Can sks please explain purpose of local folders? I have 2 accounts with their own sets of folders, why do I need Local Folders as well? Desktop win 10 64 bit system. … (read more)

Can sks please explain purpose of local folders? I have 2 accounts with their own sets of folders, why do I need Local Folders as well? Desktop win 10 64 bit system.

Solved Archived 6 194

Firefox Android (132.0.2 & 133.0b8) regularly hang after changing to another app and then returning to Firefox

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003 This hang is not consistent. I have been switching back and forth to get details for this thread with no … (read more)

Xiaomi 14 - HyperOS 1.1.3.0.VNCMIXM - Android 15 AQ3A.240627.003

This hang is not consistent. I have been switching back and forth to get details for this thread with no issue. But very frequently when I have switched away from Firefox to another app and then returned to Firefox the app has completely frozen. I can see everything clearly but can do nothing at all (neither the web page or Firefox). I haven't yet identified a pattern.

132.0.2 has Relay and CashRewards installed. 133.0b8 is vanilla.

I'm using gesture controls on HyperOS to switch apps.

No issues with any other apps.

Is this where I report such things?

Solved Archived 5 609

changing menu language settings.

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English? … (read more)

My Android Firefox app suddenly changed the language for the menus. I now can't read the settings options. Can you describe how to change the menu back to English?

Locked Archived 5 223

Cannot upload files

Hello, I'm not able to upload files to certain websites using Firefox on Android. When selecting a file for the phone's file manager, the file upload simply not starting.… (read more)

Hello,

I'm not able to upload files to certain websites using Firefox on Android.

When selecting a file for the phone's file manager, the file upload simply not starting.

However, Firefox on iOS doesn't have that issue.

Firefox version used is the latest one and it is the one from Google Play.

Tried another browser and it works great.

Guillaume

Locked Archived 5 232

Firefox VPN

Madam/Sir Please let me know if Firefox VPN is now made available for installation for Indian subscribers. I am aware that Firefox may not have a server in India,as per … (read more)

Madam/Sir

Please let me know if Firefox VPN is now made available for installation for Indian subscribers.

I am aware that Firefox may not have a server in India,as per our laws.

            Thanking You,
               Viraj
Solved Archived 5 243

New Tab button missing from the new menu update

Hi, I'm quite annoyed about the new Android Firefox menu update. It takes up so much more space on the screen for not really adding any extra usability and the New Tab b… (read more)

Hi,

I'm quite annoyed about the new Android Firefox menu update. It takes up so much more space on the screen for not really adding any extra usability and the New Tab button is entirely gone in spite of there being plenty of space to have included it. Where did it go? I'd really prefer to have it back.

Regards, eliana

Solved Archived 5 446