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  • Archived

Can't download large files, such as zip files or videos, or add-ons anymore. Refresh doesn't work.

As it says in the title, I can't seem to download anything in Firefox anymore, aside from photos apparently. Zips files, videos, and program files always fail without eve… (read more)

As it says in the title, I can't seem to download anything in Firefox anymore, aside from photos apparently. Zips files, videos, and program files always fail without even attempting to download. The download arrow pops up and that's about it. Add-ons just say that there was an error downloading and nothing else, except try again. Refresh Firefox doesn't work and neither does safe mode. Clean installs work, but only during the initial opening of the browser. If you close it and open it back up, it goes back to failing again.

Asked by Havarti 5 years ago

Last reply by cor-el 5 years ago

  • Archived

How can i get my Firefox restart option and button to work?

I recently input "Firefox restart" as an add-on which added this option to my Firefox drop-down file menu. However when I select it, nothing happens. Further, when I adde… (read more)

I recently input "Firefox restart" as an add-on which added this option to my Firefox drop-down file menu. However when I select it, nothing happens. Further, when I added restart to my add-ons, the restart button did not appear. However, I found it under Firefox "Customize" and dragged it to my tool bar. But it also doesn't work. How can I activate this tool?

Asked by rblevy2 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Since upgrade to windows 10 can't located an ad on for dl audio from youtube videos (lost the one I was using in the upgrade)

I use Firefox for my default browser. I had an add on that I was using for downloading audio from Youtube Videos. When you clicked the link under the video a long red b… (read more)

I use Firefox for my default browser. I had an add on that I was using for downloading audio from Youtube Videos. When you clicked the link under the video a long red banner opened saying to 'Download Audio' and then it showed the progress of the download in the red banner. I had my computer serviced and upgraded to Windows 10 Home. When I got my computer back the tech had set up Firefox as my browser, but no 'personalization' choices were made. When I tried to add one of the three (3) add ons for downloading audio from YT one was received a warning from MalwareBytes Virus Protection, the other two didn't seem to work or act correctly. Which one is working the best for most users and what the heck happened to the one I was using so successfully?

Asked by Justalady21 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

eBay pages turn blank after loading. Works fine using Explorer, but would prefer to use Firefox.

What hasn't worked: Clearing cookies; Turning off hardware acceleration; Updating Firefox (currently on 68.0.2); Changing 1 of 2 about:config settings (they were already … (read more)

What hasn't worked: Clearing cookies; Turning off hardware acceleration; Updating Firefox (currently on 68.0.2); Changing 1 of 2 about:config settings (they were already set to the suggested setting)

Asked by Qsrasra 9 months ago

Last reply by WestEnd 9 months ago

  • Archived

I have difficulty opening web pages due to an increasing problem with script bugs.

I get script error messages when running Weatherbug and recently when I tried to view visuals on the web related to redeeming my credit card rewards, with the last keepin… (read more)

I get script error messages when running Weatherbug and recently when I tried to view visuals on the web related to redeeming my credit card rewards, with the last keeping me from progressing any further.

Asked by rvandegrift 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Cannot install Lastpass add-on

Since upgrading to FF42 (now on FF43) I haven't been able to install FF - either from the add-on tab or from lastpass's site. I have done a FF clean install; I have done… (read more)

Since upgrading to FF42 (now on FF43) I haven't been able to install FF - either from the add-on tab or from lastpass's site. I have done a FF clean install; I have done FF refresh. I can install on Chrome without issue, but firefox is my preferred browser. I have contacted Lastpass and they have tried to resolve the issue, but it installs for them without issue. I am on Windows 7.

The attached powerpoints show the error messages. If I try from the add-on page, I get "There was an error installing lastpass". If I use the link lastpass provided (https://addons.mozilla.org/en-US/firefox/addon/lastpass-password-manager/) I get "LastPass could not be installed because Firefox cannot modify the needed file).

Asked by lyrussel 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Updated to Firefox 45. Ever since, restart requires reenabling addons.

Up to date Vista. Firefox 44 worked fine. Update to Firefox 45 recently. Restarting computer/Firefox results in a tab for each addon, each requiring renabling an addon… (read more)

Up to date Vista. Firefox 44 worked fine. Update to Firefox 45 recently. Restarting computer/Firefox results in a tab for each addon, each requiring renabling an addon and usually a restart of FF.

Asked by ZachW 4 years ago

Last reply by cor-el 4 years ago

  • Archived

My added words are not suggested on the dicctionary.

Hi, according to that article ( https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker#w_correcting-misspelled-words ) "Note: Added words apply to all yo… (read more)

Hi, according to that article ( https://support.mozilla.org/en-US/kb/how-do-i-use-firefox-spell-checker#w_correcting-misspelled-words ) "Note: Added words apply to all your dictionaries." But if I add let's say "Cronocrímenes" and then I write "Cronocrimenes" after adding it to my dic., if I right click the first, correct spell, it is not suggested. Is it normal?

I want to know if there is some kind of addon that allows as in Chrome Internet check. S if I write an actor or director's name the wrong way, let's say "Hitchock", the addon tell me the correct way. Regards.

Asked by tipar 2 years ago

Last reply by Tonnes 2 years ago

  • Archived

How to have Firefox check add-on age only on startup.

I'm looking for an about:config switch that can be toggled to disable Firefox checking add-on age except when starting it (I suspect this age is "app.update.lastUpdateTim… (read more)

I'm looking for an about:config switch that can be toggled to disable Firefox checking add-on age except when starting it (I suspect this age is "app.update.lastUpdateTime.addon-background-update-timer").

I occasionally set my Windows clock back about two years, which used to just throw security errors on new pages. Now it also disables add-ons, which is obnoxious. Even after resetting the clock and restarting Firefox, they still can't be enabled unless extensions.legacy.enabled is set to true, which seems inadvisable.

Alternately, is there a number I can reset "app.update.lastUpdateTime.addon-background-update-timer" or another variable to that will re-enable extensions?

Thanks.

Asked by concinnus 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

addons.mozilla.org needs an override for installing incompatible addons

There is a major issue regarding the addons.mozilla.org method of addon compatibility checking. The problem is that when a addon is detected as incompatible based on vers… (read more)

There is a major issue regarding the addons.mozilla.org method of addon compatibility checking. The problem is that when a addon is detected as incompatible based on version number it becomes impossible to attempt to install it even if the add on it's self is compatible.

The example I am going to use here are unofficial forks of firefox that support both web extensions and npapi plugins. Because some of these forks use quantum version numbers it disables the ability to install the npapi legacy addons (which are still fully compatible)

It is IMPERATIVE that advanced users are provided with an INSTALL ANYWAY button because frankly its a bit stupid and completely broken to prevent advanced users from installing an add on just because of a version number mismatch.

This needs to be fixed and it needs to be fixed yesterday.

I included a image displaying a mockup of how I expect the site to behave instead of simply disabling the addon

Asked by Mike_Loeven 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Why doesn't Firefox allow saving Nimbus screen captures in PDF format on Windows 10.

The Nimbus support people tell me that Firefox removed the PDF library and does not allow saving in PDF format, where as other browsers do. Will that ever be fixed to al… (read more)

The Nimbus support people tell me that Firefox removed the PDF library and does not allow saving in PDF format, where as other browsers do. Will that ever be fixed to allow? Thanks.

Asked by jimrow 1 year ago

Last reply by McCoy 1 year ago

browser redirect

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other. I checked my addons and installed programs and can't find anything unexpected… (read more)

I am getting apparently random redirects to mostly r.svrtrack.com, there has been one other.

I checked my addons and installed programs and can't find anything unexpected.

I have scanned with Malwarebytes and Windows Security and they can't find anything.

I haven't captured a screenshot, will do so next time it happens.

Pls halp, Tim

Asked by tim.smith.ba 1 month ago

Last reply by mlfercho1967 3 weeks ago

  • Archived

v38.1.0 changed what Alt+M keyboard shortcut binds to without asking and without recourse

I use Alt + M - M - R which stands for Message menu -> Move -> Recent ALL THE TIME. Imagine my surprise when i installed the v38.1.0 update to find that Alt-M now b… (read more)

I use Alt + M - M - R which stands for

Message menu -> Move -> Recent

ALL THE TIME. Imagine my surprise when i installed the v38.1.0 update to find that Alt-M now binds to...

Opening web browser to https://support.mozilla.org/en-US/kb/thunderbird-calendar-integration#thunderbird:win8:tb38

So, you changed my keyboard shortcut to take me to a page I dont care about.

And i can't change keyboard shortcuts without using an UNSUPPORTED addon, right?

> The Keyconfig addon allows you to configure keyboard shortcuts. (Note that third-party addons are not supported or endorsed by Mozilla.) [quoted from https://support.mozilla.org/en-US/kb/keyboard-shortcuts]

Speaking of https://support.mozilla.org/en-US/kb/keyboard-shortcuts, that help page is not updated to reflect this new Alt + M binding.

Can you explain the rationale of unilaterally changing people's shortcuts without having any way to set them back? It's frustrating.

EDIT: Disabling the (unrequested, unwanted, unauthorized) LIghtning addon (extension) and restarting restores Alt + M to it's previous function--bringing up the Message menu.

Asked by montgomery_minds 4 years ago

Last reply by fox1946 4 years ago

  • Archived

Firefox says downloading verifying add on but does not complete

I have long used yahoo toolbar, but now since the signing thing, not working,w hen i try to download it as extension, it looks to be ok, but then gets stuck on verifying … (read more)

I have long used yahoo toolbar, but now since the signing thing, not working,w hen i try to download it as extension, it looks to be ok, but then gets stuck on verifying and never goes anywhere. I even dragged it over in the manager ( saw info on that) that doesn't work either, and so it goes, now i am leery of downloading 44.0.1 since having this problem, already made ahash of trying to create new profile, it became a huge mess... dont want to go down that dark alley again, please tell me ( other than reinstalling firefox...) how to make this work again. also yahoo page in fire fox changed, but not on all my computers, ironicially they are all windows 7, so what is up with that? I am using same firefox 43 version in all. when i just now tried to click on link on this page to automatically add troubleshotting information, it happened again, it just hung... on the 'verifying support...

Asked by dobydoby 4 years ago

Last reply by ideato 4 years ago

  • Archived

When I open firefox I have a tab to install EVERY addon AGAIN. Getting extremely tedious, any fix for this?

The title covers it. I think that every time I shut down and power off my computer, when I start firefox I get a huge row of tabs to install all my add ons. Needless to s… (read more)

The title covers it. I think that every time I shut down and power off my computer, when I start firefox I get a huge row of tabs to install all my add ons. Needless to say I do not disable them when I switch off. It's really annoying and time consuming, any fixes before I switch to chrome? Thanks.

Asked by deathzerozero 4 years ago

Last reply by guigs 4 years ago

  • Archived

Why did Mozilla break No Squint?

What has changed in the Addon structure for Mozilla and Firefox? Why was it necessary to break this addon? The author claims it is too much trouble to keep up with the ch… (read more)

What has changed in the Addon structure for Mozilla and Firefox?

Why was it necessary to break this addon? The author claims it is too much trouble to keep up with the changes in Mozilla and Firefox, so has Mozilla changed that is so important that y'all must ruin my user experience?

I don't get it: every week or so Mozilla breaks another addon that has made Firefox a good product: what is the goal? Is forcing users to concentrate on the underlying unicorns and whatevers more important than allowing them to use the WWW part of the internet in a manner of their choice? It's starting to look evil, especially because I, and most others, don't understand the need nor motivations behind breaking something that seems to work just fine. Seriously, is it Mozilla's intention that I squint? Instead of just leaving me (and many others) just hanging, why not take on a little bit of responsibility and fix the browser so the features are incorporated into it, either by default or possibly using an 'addon' as promised to users?

Think about it, see if you can spot the errors on your part, right? So what addon fills the roles that No Squint filled? Why did Mozilla break it? What advantage do we have now that it is broken and it's harder to look at a variety of web pages, some with font too small, some with font too big, some with light grey font, some with red font on nearly red background; what does Firefox do better now that it's a big, big PIA to look at websites that I had fixed for myself up until yesterday?

Seriously, are there Microsoft employee working on the code now, trying to find ways to make the computer unusable due to updated, sucky interfaces? Perhaps you could make all Mozilla products use white fonts on very light grey backgrounds and appear upside down in Russian? Wouldn't that be funny? Is it obvious by my remarks that I am not a programmer?

But really, what next in this apparently embarrassing boondoggle?

Asked by TenOx 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

override page colors button firefox 57+

https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use I have pinned about:preferences#content to access Colors and switch between Always or Never but … (read more)

https://support.mozilla.org/en-US/kb/change-fonts-and-colors-websites-use

I have pinned about:preferences#content to access Colors and switch between Always or Never but a toolbar button would be much better.

There are a few addons related to this like https://addons.mozilla.org/bg/firefox/addon/toggledocumentcolors-198916/ but after firefox 57 is released they would probably not work and most of them are too complicated.

Is it even possible to write a simple addon using web extensions for a toolbar button to simply switch between the colors defined in Prefences > Colors and the default web page colors?

Asked by bygabyga 2 years ago

Last reply by cor-el 2 years ago

  • Archived

You have disabled my getmail icon. What is your alternative!!!!!?

I have used a get mail icon in my firefox bookmark toolbar for years. Now you have required a "valid signature" so it is effectively disabled. Okay - what alternatives … (read more)

I have used a get mail icon in my firefox bookmark toolbar for years. Now you have required a "valid signature" so it is effectively disabled. Okay - what alternatives do you offer instead??? I have looked and looked with no success. Please tell me what I can use to access thunderbird from my firefox browser.

Thanks.

lonnic

Asked by lonnic 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

I HATE FIREFOX QUANTUM AND WANT AN ALTERNATIVE

Firefox Quantum doe NOT work properly ans so I am looking for an alternative. I heard that Vivaldi had lots of add-ons like FF had before. Is that true? I will carry on … (read more)

Firefox Quantum doe NOT work properly ans so I am looking for an alternative. I heard that Vivaldi had lots of add-ons like FF had before. Is that true?

I will carry on using Firefox ESR 52.9 till I can find an alternative. BUT for the time being FF has updated itself to the ESR 60.2 so beforehand I am looking for a way to download FF ESR 52.9. How can have it??? Because here www.mozilla.org/en-GB/firefox/organizations/all/ it does not show anymore.

Thanks for your help.

Asked by KIMWW 1 year ago

Last reply by jscher2000 1 year ago