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Firefox Sync

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login… (read more)

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

Asked by jdamelio13 1 year ago

Answered by jdamelio13 1 year ago

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Thunderbird is keep asking to grant access to my google account. Help

I imported my whole folder from AppData\Roaming\Thunderbird\Profiles by copying the profile into my work computer and completely forgot I wouldn't need my gmail acount on… (read more)

I imported my whole folder from AppData\Roaming\Thunderbird\Profiles by copying the profile into my work computer and completely forgot I wouldn't need my gmail acount on this pc so I removed the account from the left side keeping my business account. Now thunderbird has a window pop up every time I open it where it says mozilla thunderbird email wants access to your google account. It doesn't matter what I select it will still back up next time. I clicked on the profiles. The gmail one is gone completely. Calendar was still showing my google calendar but I unbubscribed from them. Still have the issue. Kinda drives me nuts. Any help would be appreciated. I tried to follow some info i found from 2 years ago but didnt help

Asked by Csaba Szalontai 1 year ago

Last reply by ThePillenwerfer 1 year ago

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Mail Folders Missing

I am running version 128.1.1esr (64-bit) on Windows 11. A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted… (read more)

I am running version 128.1.1esr (64-bit) on Windows 11.

A few weeks ago one of my email accounts stopped working so after attempts to find and fix the problem I resorted to deleting and recreating the account in Thunderbird.

The account is a hotmail.co.uk account and the server type is "POP Mail Server".

I noticed that there were fewer folders under the account (Inbox, Drafts, Sent and Trash). There may also have been a Junk folder. I thought that perhaps Thunderbird would create any additional folders as and when messages appeared in them, but I have now discovered that I have messages in the Spam folder on the server but they do not appear in Thunderbird.

Please can someone tell me what I have done wrong and how can I fix it.

Many thanks.

Asked by sjquelch57 1 year ago

Answered by sjquelch57 1 year ago

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Thunderbird Profile Folder Bloat - Huge Files

Hi Thunderbird community - I use Thunderbird for 14 email accounts. In a couple of them I have a lot of emails. Recently the software started asking again to Compact, … (read more)

Hi Thunderbird community - I use Thunderbird for 14 email accounts. In a couple of them I have a lot of emails.

Recently the software started asking again to Compact, which I stopped doing due to all the temp files that would hang and then bloat my drive.

I accidentally hit Compact today, but I do not see any 'nstmp' files, but instead I see a duplicate 'INBOX-1' showing up.

Is this the new 'temp' file that we should delete in this case (of a hung up compact job)?

Thx

Asked by Rob 1 year ago

Last reply by david 1 year ago

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How do i keep my work computer browser seperate from my home browser account. I lost all my bookmarks on home firefox

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home… (read more)

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

Asked by Work Firefox 1 year ago

Last reply by Paul 1 year ago

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what am I paying for?

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without… (read more)

I realised just now that you have taken a sum of $11.88 USD out of my account for item:Billing ID B-86G41030N7218381P Mozilla. What am I paying for? You took this without prior warning and letting me know what it is for. I will probably cancel this if you are not forth coming and if you dont answer I will put PayPal on the case. So please get back to me asap. Many Thanks Barclay N Langridge

email: [email address] or [email address]

Asked by ironside 1 year ago

Last reply by James 1 year ago

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Update authentication method issues

I need to comply with new Microsoft authentication requirements before Sept 16, or I will lose use of Thunderbird for my Hotmail email. Trying to update the server settin… (read more)

I need to comply with new Microsoft authentication requirements before Sept 16, or I will lose use of Thunderbird for my Hotmail email. Trying to update the server settings does not work; my email program does not send or receive emails after changing the Authentication Method. The only other option I know of is to Remove my Thunderbird Current Account, and Re-Add it... if so: If I remove my account account & then re-add it, Do I lose all my previous emails (which I have several years worth)... If so, what should I do in advance, before I remove my account, to save all my previous emails? Are there other updates/work-arounds with this Microsoft Authentication issue? When/how/where info will be most appreciated.. Thank you, Paul Ricker

Asked by phricker1 1 year ago

Last reply by ThePillenwerfer 1 year ago

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Thunderbird fails to import previously exported profile

Thunderbird was not responding and tried to reinstall profile. There are many (needed) emails that were saved in folders that are missing from the profile. Used the expo… (read more)

Thunderbird was not responding and tried to reinstall profile. There are many (needed) emails that were saved in folders that are missing from the profile.

Used the export and import functions under tools menu. Possible corruption in sav8ng the profile.

How can we get the folders back ? The server copy has inbox but not folder baes email

Tb 115.15.0 32 bit on win 10

Asked by Chris Richardson, Chris 1 year ago

Last reply by david 1 year ago

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Synch Gmail Contacts to Thunderbird Contacts

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various me… (read more)

Using Tbird 115 (or later) can gmail contacts be the listing used in Tbird and be in synch when changes are made in the gmail contacts list. There appear to be various methods and I seek the best and simplest. Thanks

Asked by RonSH 1 year ago

Answered by christ1 1 year ago

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Disappearing subfolders SOLVED need to subscribe to imap folders

Hello, I have a problem with subfolders. I created a few on my account, but they are not visible. When I go to the email application on my phone (samsung email), they are… (read more)

Hello, I have a problem with subfolders. I created a few on my account, but they are not visible. When I go to the email application on my phone (samsung email), they are visible. please help me with this problem

Asked by Marusia 1 year ago

Answered by david 1 year ago

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What do I have to do to make my Hotmail.com accounts comply with Modern Authentication requirements before September 16 2024 to maintain email access?

What do I need to do to make my Hotmail.com accounts comply with Modern Authentication requirements before September 16/2024 to maintain email access? … (read more)

What do I need to do to make my Hotmail.com accounts comply with Modern Authentication requirements before September 16/2024 to maintain email access?

Asked by johncotnam 1 year ago

Last reply by Wolstan_Dixie 1 year ago

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SMTP thru outlook office 365 - DON'T WORK

Hi there, So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact … (read more)

Hi there,

So, I have a professional account with outlook.office365.com for my professional email (which is aleclercq@sobemab.fr). But I use my personal email to contact you right now. We have Black in Mail operating for all new email and then I can't get email from you unless you authenticate yourself.

Anyway, my configuration is : HP computer, windows 11 Professional (build 22631.4112) Thunderbird version 128.2.0esr (64-bit). Add-on Owl for exchange.

Now, when I launch Thunderbird, it connect properly and I do receive emails. All good.

But the problem comes when I want to SEND an email. It doesn' t work. I have attached some screenshots for you to see. It will be easier that way, I guess. I'll appreciate your help on that matter ASAP. Outlook is ok, but I can't stand it and I really want to use Thunderbird. :)

Thank you Best Regards Alexandre

Asked by aleclercq 1 year ago

Last reply by aleclercq 1 year ago

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365 Accounts Requiring Microsoft SSO

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there). The th… (read more)

Hiya, I want to add my work account to thunderbird but it requires me to sign in via SSO (had to add the Microsoft SSO extension to chrome to make it work there).

The thunderbird browser cannot do this and cannot see any way to use chrome instead. It looks like setting up an 'app password' as some suggested online has been disabled as the option does not exist for me.

What options are there?

Asked by torinclark 1 year ago

Last reply by christ1 1 year ago

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FF User Research performing research, scheduling video interviews promising financial compensation

A few months ago, I filled a feedback survey on Firefox, and at the end of the survey it contained an option to check if I was interested in pariticipating in a follow-up… (read more)

A few months ago, I filled a feedback survey on Firefox, and at the end of the survey it contained an option to check if I was interested in pariticipating in a follow-up study with a researcher from Firefox, and it was promised a financial compesation for my time.

I received an follow-up email today (from fx-researchteam@mozilla.com), talking about the recent survey I took and that I specified that I would like to do a follow-up interview, specifying available dates, interview duration (~60 minutes), and so on. It contained with a survey link from qsurvey.mozilla.com. The survey asked basic personal informations like email, name, gender, nothing too suspicious. Also, they specified they could paypal me $150 as a thanks for my time and feedback.

I saw someone received the same type of email and people claimed it as legit (https://support.mozilla.org/en-US/questions/1442740), but the email that sent the survey was a different email (from firefoxresearch@mozilla.com).

All I'm asking is if Mozilla does conduct such interviews, and also pay people for their time... if this is not a scam or something...

Asked by isahanacleto 1 year ago

Last reply by NoahSUMO 1 year ago

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I’m having trouble getting my emails to open in a third-party mail program

Whenever I try to open up my emails in my Thunderbird email Program I keep being requested to enter a password and it doesn’t seem to work properly. How can I fix this? I… (read more)

Whenever I try to open up my emails in my Thunderbird email Program I keep being requested to enter a password and it doesn’t seem to work properly. How can I fix this? It’s only with my Outlook emails my husband and my mother have the same issue please help.

Asked by Kerrie Benedict 1 year ago

Last reply by ThePillenwerfer 1 year ago