Showing questions tagged:

firefox accounts on linked devices

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Fire… (read more)

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Firefox account the the stolen Ph ? Thank you for your help

Solved Archived 3 43

POPvs POP3

Trying to install T'bird on a new computer. Already have it installed on three PCs and two tablets. Server setting is POP.centurylink.net but T'bird only gives the option… (read more)

Trying to install T'bird on a new computer. Already have it installed on three PCs and two tablets. Server setting is POP.centurylink.net but T'bird only gives the option for POP3.xxxxx. Using POP3.xxxxx won't let me configure the account. How do I fix this problem? Thanks,

Solved Archived 3 85

I can't see any of my folders in Thunderbird, and it's asking me to set up an account.

Hi, My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the … (read more)

Hi,

My computer crashed, and when it came back up I'm unable to locater any of my folders in Thunderbird. THis is a HUGE problem for me, as I have SO MUCH stored in the folders there. When I close and restart Thunderbird, it asks me to "Set Up Your Exising Email Address" Blow that it says, "To use your current email address fill in your credentials. Thunderbird will automatically search for a working and recommended server configuration."

So, I think it's treating me like I don't have an account, but I can see my address book with like 4,200 contacts in there.

Please help! Thanks so much in advance.

Danny

Solved Archived 3 41

Konto behalten -fake??

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten W… (read more)

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

Archived 2 173

QR code

Hi , sorry to ask i have a problem i can’t find QR scan Code on my iPhone so i can sync to my pc , i couldn’t find it in settings ( iPhone mozilla app ) , thanks

Archived 1 72

Can't re-install email account

I am currently using Thunderbird v 140.3.0esr. I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.ma… (read more)

I am currently using Thunderbird v 140.3.0esr.

I had recently started getting a pop up message for my yahoo a/c. The message goes ' Enter credentials for email on imap.mail.yahoo.com' and below it was a message 'too many attempts' it does not let me enter any information. If I copy the address in the message header into a browser it only brings me back to the pop up. It only pops up for this particular email account and not for any other ones installed.

I have tried changing the password through settings which hasn't made any difference. I can go into my account through a web browser which does not show any problems with external accounts.

I tried deleting the whole account line in password manager but this had again made no difference and I still got the pop up. I then deleted the whole account to re-install it again but it is failing to re-install as it gets stuck looking for the configuration settings and goes no further.

I have tried re-installing off line and it immediately finds the settings but I can't go any further as I need to be on line and to do that I therefore have to cancel the application.

Any help with this would be appreciated.

Regards JL

Solved Archived 3 61

Mozilla email

This is taking place on my desk top. My phone still has all my email accounts. Not sure if all my contacts are in my phone but way more than my desk top. Should mention n… (read more)

This is taking place on my desk top. My phone still has all my email accounts. Not sure if all my contacts are in my phone but way more than my desk top. Should mention new computer in Oct.24 with change from windows 10 to windows 11. Two thing, one, my other email accounts are no longer listed in thunderbird. Still have my main email with it's folders. I did the sinking thing with the phone still missing. Two, My contacts are mostly missing. Had Friends list, Business list, Family list and so on, all gone.

Open 1 124

Continuous sign-in attempts for removed account

Hello, I recently closed a Gmail account and removed it from Thunderbird however it continues to periodically attempt to connect to Google with the deleted account's iden… (read more)

Hello,

I recently closed a Gmail account and removed it from Thunderbird however it continues to periodically attempt to connect to Google with the deleted account's identity.

Under Account Settings, the account has been removed and the Outgoing Server entry has been deleted. All Saved Logins for the deleted account have been removed. There are no calendars configured for the removed account. There are no extensions installed other than LookOut 6.3 which does not appear to be account-sensitive.

If it makes a difference, I am experiencing this with Thunderbird 128.5.2esr (64-bit) on Slackware Linux 15.0.

Short of burning the profile and creating a new one, I'm out of ideas. Any suggestions would be appreciated.

Cheers,

-d.

Solved Archived 3 82

account

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to re… (read more)

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

Archived 22 176

When you rebranded a product I accidentally created a second account. How can I merge my accounts or just the account data?

When you rebranded the Firefox accounts to Mozilla accounts (or maybe during the close of relay??) I accidentally created a second account. How can I merge my accounts o… (read more)

When you rebranded the Firefox accounts to Mozilla accounts (or maybe during the close of relay??) I accidentally created a second account. How can I merge my accounts or just the account data?

I am auditing my accounts and my MFA codes so that is why I am now finally dealing with this.

Is there any process I can go through to take browsing history and bookmarks from one of my accounts and merge them into another one?

I could even create a new Firefox profile so that it's possible to export this data to import into the other profile, then sync.

If I manually import data, does it overwrite the old data or will they merge together?

Let me know what information you need from me.

Thank you

Archived 3 261

Duplicate account abbreviations on account selection page

On the account selection screen on the Android app, it uses the first two letters of the account name inside the displayed circle so you can quickly select a different ac… (read more)

On the account selection screen on the Android app, it uses the first two letters of the account name inside the displayed circle so you can quickly select a different account to view. My issue is, two of my accounts start with "sa" and two start with "sj", so I have 2 pairs of duplicate abbreviations. How can I update the abbreviations in this list without renaming the accounts? Hopefully I'm just not finding some easy setting somewhere, but to date I haven't been able to locate it. I'm including a screen shot of the list from my phone, you can see the first 4 entries are 2 pairs of apparently duplicate entries. Please advise!

Thank you for your attention to this matter,

   Scott Lindley
Archived 1 99

Unable to connect to more than 2 Gmail accounts in Thunderbird

I have recently updated my PC and I have re-installed Thunderbird. However, Thunderbird will not allow more than 2 GMail accounts to be set-up. I get Unable to log in at … (read more)

I have recently updated my PC and I have re-installed Thunderbird. However, Thunderbird will not allow more than 2 GMail accounts to be set-up. I get Unable to log in at server. Probably wrong configuration, username pr password. It is a gmail account, so the system automatically recognizes it. I have made double and triple sure that the user email and password is correct. I have even made my password smaller to ensure it is not the length of my password that Thunderbird has a problem with. Furthermore I have made sure that the outgoing server label is also unique. Despite all that, I am still unable to add a third Gmail account. Can you please help

Solved Archived 1 135