- Solved
Thunderbird profile cannot be loaded. It may be missing or inaccessible
I cannot open Thunderbird on my laptop. I tried to move my profiles on my external hard drive to my C drive profile but I still am getting the message above.
I cannot open Thunderbird on my laptop. I tried to move my profiles on my external hard drive to my C drive profile but I still am getting the message above.
When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears tha… (read more)
When I installed Firefox, I struggled to find a theme that was easy for me to see. So many had dark borders/backgrounds or busy backgrounds or transparent. It appears that I'm using the default at present and am happy with everything but the visibility of those little icons. Is there is a way to make them darker? Thanks
The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg Others having resolutions other than 1920 x … (read more)
The first image is with Fx 103 https://i.imgur.com/r9L3MtM.jpg
This next one is with Fx 102 https://i.imgur.com/N8p1gis.jpg
Others having resolutions other than 1920 x 1080 are having the same problem. Any help would be appreciated
This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and i… (read more)
This does not work anymore and I get an edit drop down with copy, paste etc It works on Chrome and Safari. I checked the config for "browser.fixup.alternate.suffix" and it is set to .com.
I have TBird version: 128.6.1 esr (64 bit). I have several accounts and I want to back up just one of them. However, they all use the same folder (.../.thunderbird/<n… (read more)
I have TBird version: 128.6.1 esr (64 bit).
I have several accounts and I want to back up just one of them. However, they all use the same folder (.../.thunderbird/<name>.default) for storage so Export only wants to store this folder. Drilling down using "Browse", I see that below that are all the folders stored as ".../.thunderbird/<name>.default/Mail/<My account>". If I just copy this folder, can I restore this account in the future if I copy it back to this location? I want to retain the contents as the account is going to be closed and removed from its server. Thank you.
Under no circumstances is thunderbird loading a profile (existing or newly built).No crash report. Completely empty. New installed program and/or new installed post boxes… (read more)
Under no circumstances is thunderbird loading a profile (existing or newly built).No crash report. Completely empty. New installed program and/or new installed post boxes + copied Mail-folders from existing profiles into a new profile will work once or twice or a few more times. At least next day TB starts only complete empty. I tried to fix it many times - using corresponding different forums.
I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing… (read more)
I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing Firefox to crash and my computer to restart, but I'll save that for a separate issue. The extension has some suggested shortcut keys, particularly Ctrl + Backtick and Ctrl + Shift + Backtick to switch between next and previous Tab groups. I tried to go to Manage Extension Shortcuts in settings, and tried to specify the keys Ctr + Backtick, but the input box would not accept the key. In fact it only seems to accept Ctrl + <alpha-numeric> key. or Ctrl + Alt + <alphanum>
Is there anyway to enable this? Most keys like Ctrl + alphabets appears to be already mapped by firefox's default mappings. my Ctrl + numbers are also similarly mapped by another tab extension to switch tabs.
Thanks, arun
The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbi… (read more)
The pc is a new Dell 8960 running windows 11 home. I installed t-bird from the microsoft store ver 128.5.2. I needed to do a system restore and when it was done Thunderbird.exe was gone. The link that I used to open it went to c:\users\username\thunderbird.exe but there was nothing there named Thunderbird after the restore.
I found Thunderbird at "C:\Program Files\WindowsApps\MozillaThunderbird.MZLA_128.5.2.0_x64__h5892qc0xkpca\VFS|ProgramFiles\MZLA Package Root\Thunderbird.exe" I made a shortcut to that but the response is "Windows cannot access the specified device, path, or file. you may not have the appropriate permission to access the item."
I do have a current copy of the profile.
With normal mice, when you scroll you typically scoll in steps which you feel as the mouse wheel feedback. The issue here is with high resolution scroll wheels, whether … (read more)
With normal mice, when you scroll you typically scoll in steps which you feel as the mouse wheel feedback.
The issue here is with high resolution scroll wheels, whether that is a knob or a "frictionless" mouse wheel like on higher end logitech mice.
What happens: You slowly rotate the scroll wheel while nothing is happens in firefox, then you get to a certain point and firefox scolls one step, then you continue to slowly rotate the wheel, and eventually firefox scrolls another step.
What should happen: It continuously scolls as you rotate the wheel. This works in chromium browsers and other chromium based apps like discord, steam, etc, it also works in kde settings app, dolphin, okular, etc. But not firefox. It even works in terminal.
Both firefox and thunderbird are like this.
Is there a way to get this working or is it simply not supported in firefox? If so then feature request: get high res scoll wheels to work
I had my desktop pc (of 7 years) diagnosed today, and all systems were reported functioning. But, now when I try to send an email I'm asked for my password. I don't kno… (read more)
I had my desktop pc (of 7 years) diagnosed today, and all systems were reported functioning. But, now when I try to send an email I'm asked for my password. I don't know what it is, and can't find it in my book of passwords. How do I get me email functioning again?
Running Chrome and Windows 11 with Thunderbird 128.7 0esr (32-bit) through Gmail. Following a restart of PC, only primary Thunderbird gmail address functions. Secondary… (read more)
Running Chrome and Windows 11 with Thunderbird 128.7 0esr (32-bit) through Gmail.
Following a restart of PC, only primary Thunderbird gmail address functions. Secondary account is still in email account structure; however, there are no emails remaining (many were there prior to this restart), and I cannot send or receive from this account through Thunderbird. Account is still active in gmail.
Account settings in Thunderbird are same for both email addresses. Both addresses were established and have been used for more than 5 years.
Unsure if relevant, but after beginning to use OneDrive approximately one month ago, computer has been restarting without being requested, and have difficulties awakening the computer from sleep mode, sometimes necessitating having to force a restart with the power switch.
Any help would be appreciated. Thank you!
I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile … (read more)
I have a new HD and installed Linux Ubuntu 24.04.1 LTS. I installed Thunderbird version 2:1 snap 1-Oubuntu3. The program will not open Just get "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible."
I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunde… (read more)
I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunderbird in general. I used the "Export for Mobile" feature on my desktop installation, to import my account settings into the Android installation.
For the most part, Thunderbird for Android works great, as I would have expected. However I am seeing a problem which appears (to me) to be a bug. When I compose and send an email on my phone, and then look in the "Sent" folder on the phone, the email that I just sent shows up there. But only on the phone. If I open Thunderbird on my desktop PC and look at the Sent folder there, the email that I sent from the phone is not there. Apparently, it only gets placed in the phone's Sent folder, but it does not get copied to the email server.
A few other details: -- I use Thunderbird on 2 different desktop systems, a PC and a Mac. When I send email from either of those, that email DOES show up in the Sent folder on the other system. Emails that are sent from either desktop system also show up in my phone's Sent folder. So I know that the Thunderbird desktop application does upload the message to the email server's Sent folder correctly. But Thunderbird for Android does not upload its sent emails.
-- I don't know if it matters, but my email server is Microsoft 365, hosted by GoDaddy.
-- As far as I can tell, the most obvious setting for this is the "Upload sent messages" checkbox, which can be found in the "Sending mail" section of "Account settings" in the Thunderbird Android settings. This checkbox IS IN FACT turned on. I could not find any other settings which could possibly affect the copying of sent messages up to the email server's folders.
Is this a bug? Any ideas what might be causing this? Thanks for any help.
I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few day… (read more)
I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few days unsuccessfully. I do not know what I am doing wrong. Can you help me?
Windows 11 Firefox 135.0.
When I right click on a page, screenshot is not shown as an option. It used to be there. How do I get it back?
Yesterday I upgraded to Thunderbird Version 128.7.0esr. While all of the emails in my old inbox have reappeared in my new inbox, those that I had moved to local folders a… (read more)
Yesterday I upgraded to Thunderbird Version 128.7.0esr. While all of the emails in my old inbox have reappeared in my new inbox, those that I had moved to local folders are no longer accessible because my previous Local Folders are no longer visible. The only 2 local folders that I now have are Trash and Outbox. I am using MacOS 15.3 Sequoia on a desktop.
I have been to Thunderbird Profiles and can find three entries for each of my previous folders (one with a .msf suffix) and one with .sbd). In ultimate subfolders there are 2 files named after each of my previous local folders (one has the suffix .msf), but they are not folders and do not seem to have any readable content. Please see example in attached screenshot.
Can you tell me please how to reestablish my previous local folder so that I can access the emails they contained.
Thanks
Roger Frost
I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on … (read more)
I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?
Hello, Many thanks for providing thunderbird. After the last update to 115.180.0 (Linux Mint 20) my inbox is shown in a way, that I can not read it anymore. I really do n… (read more)
Hello, Many thanks for providing thunderbird. After the last update to 115.180.0 (Linux Mint 20) my inbox is shown in a way, that I can not read it anymore. I really do not how to describe it properly. So I attached a screenshot on the part I find difficult to read. I think there is a off by one between the column header an the content. Downgrading to a previous version was not possible - the profile was changed. Can I fix this myself - if yes how. Looking forward to your reply.
Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed… (read more)
Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed inside the related field. I don't know whose intelligent decision it was to disable this functionality, but it has gone since the last update (v130.0). Now the window scrolls regardless of the cursor position. It looks like it works fine, but for those who are used to this kind of functionality, it turns out to be inconvenient.
Please, roll this back before it's too late :) Thank you.
I'm currently using FF 134.0.2 on a Mac running Sonoma 14.6.1. I'm unable to use the Find shortcut (⌘ + f), but I am able to use other shortcuts in Sheets: ⌘ + c, ⌘ + v, … (read more)
I'm currently using FF 134.0.2 on a Mac running Sonoma 14.6.1. I'm unable to use the Find shortcut (⌘ + f), but I am able to use other shortcuts in Sheets: ⌘ + c, ⌘ + v, ⌘ + Option + m. That shortcut operates as expected on other sites, opening the Find pop-up at the bottom of the browser. It's not working within Sheets to search a spreadsheet or at the browser-level when on a Sheets tab.
Any idea why that one shortcut isn't working?