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I've noticed that whenever I press ⌥⇧Space (option-shift-spacebar) in Firefox Developer Edition, it causes the page to refresh.

This behaviour seems to be consistent across devices.

Is there a way to change/disable this behaviour? It is very inconvenient, as it often causes me to accidentally trigger a page refresh when I type an em dash (`—`) in a text input (opt-shift-dash, and then type a space character after it, I'm very likely to hit opt-shift-space by mistake 🙈).

The keyboard shortcut L of "copy link" in right menu over a link is inconvenient for most right-handed people. I want it back to old keyboard shortcut A.

After new version 134 update, the shortcut L to A is not working again.

I posted 2 links in 2023 and 2021, but they are not working now. https://support.mozilla.org/en-US/questions/1333526 https://support.mozilla.org/en-US/questions/1433785

Could you please fix this bug?

Thank you so much! Brian

HI I have the latest Thunderbird installed on my Redmi Note 8 Pro (Android 11). When I try to write an email and add an attachment (e.g., a photo), the system file manager opens. After selecting the file, it doesn't appear in Thunderbird. Sharing a file from the file manager via Thunderbird results in the same issue. Only when sharing a file through the system Gallery app to Thunderbird can I attach and send it successfully. In the permissions settings for Thunderbird, I only see options for Camera and Contacts. There is no option for Files and Media. I couldn't find a solution to this problem anywhere. Does anyone have any suggestions?

I am unable to access Thunderbird for my emails. On first boot it quickly shows the normal screen for a couple of seconds then crashes and shows a screen for an error report. Any further tries to open it results in just the error report screen which I then allow send to Tbird. I can print the report here if that is safe.

I have 8 email accounts on Thunderbird, 5 Gmail and 3 Outlook. My newly added Gmail account has stopped downloading email, while all the others still work as they should. I keep getting pop-up messages from Thunderbird “Server imap.gmail.com has disconnected”. The problem started yesterday and only 1 of the 8 accounts. This new Gmail account is transferred from one of my Hotmail accounts. I have 7800 emails on the server waiting to come down. Alfred

I am (again) running into trouble with spelling.

I got this offered to me: https://www.google.com/search?client=ubuntu-sn&channel=fs&q=how+to+set+dictionary+in+firefox

Doesn't quite work. Wrong things declared, etc.

I see a "badly spelt" word. Double click, go to add dictionary.

To the best of my knowledge, it is installed. Others point me to about:config spellcheck.dictionary

But that is not really offered to me when I am typing the name. So probably doesn't exist.

I'm trying ITMT, but would like some help please.

restoring email in thunderbird has stopped with mai 2024 for aol, gmx, gmail. (linux) 13 replies 0 have this problem Last reply by koffie 1 second ago

koffie koffie 12/21/24, 4:30 AM more options Hello,

restoring email in thunderbird has stopped with mai 2024. How can this fixed?

please ask me for concrete support. Do no send me to the next address.

koffie

Modified January 6, 2025, 6:35:11 AM PST by Wayne Mery

All Replies (13) Mapenzi Mapenzi Top 25 Contributor 12/21/24, 10:31 AM more options What do you understand by "restoring" email? Recover lost email? Recover deleted mail? Download email? Maybe you are looking for somewhat like this https://www.emailadepts.com/ThunderbirdRecovery.htm?

Modified December 21, 2024, 10:35:52 AM PST by Mapenzi

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koffie koffie Question owner 12/24/24, 12:22 AM more options There no support here. I'got this link after protest. Your answer here is just a provocation. Obviously you understand the situation.

Thunderbird was removed in context with a fail installation. This was not obviously.

After that I've installed the program again. The mails I've got back again in this procedere have stopped with last mai. Thunderbird was host of three accounts: The aol account was rebuild completely. The gmx account was rebuild until mai. So its looks not like normal procedere.

I've asked for a solution-without a bill.

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user213815874572776100201782415079883066567 user213815874572776100201782415079883066567 12/24/24, 7:41 AM more options Hi koffie,

I'm sorry that you're having this problem. We are a community of users helping users. Mapenzi's response was not a provocation. We need more information before we can try to solve the problem.

Is Thunderbird working well with your AOL account now?

What do you mean that the gmx account was rebuilt until May? That it shows messages up to May, but not after? What happens when you try to send and receive messages through the gmx account now?

Rick

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koffie koffie Question owner 12/25/24, 12:22 PM more options @Rick

I've checked again.

1.The aol account isn't complete. The mails I've received after new install Thunderbird stop with last mai. From september I've received them again.

2.The GMX account is empty from last mai until new install in december.

3. The thirth account gmail.com has been disappeared completely.

I hope this clears your last question. With restoring account is meant receiving emails after the new install of Thunderbird.

I can send an receive mails now as usual but I didn't get the mails of the indicate periode. These are partly important documents for authorities.

koffie

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user213815874572776100201782415079883066567 user213815874572776100201782415079883066567 12/25/24, 12:53 PM more options Let's summarize.You're having problems with three accounts.

AOL: is working now, but shows no messages received between May and September. GMX: shows no messages received between May and December. Not clear if it is working now. Gmail: no longer exists in Thunderbird. Is that correct?

Were the missing messages in IMAP folders or POP3 folders or local folders or some combination?

Steps to take:

AOL: Can you see the missing messages when you log into aol.com? If not, do you have a back-up? GMX: Is the account working now? Can you see the missing messages when you log into Web mail? If not, do you have a back-up? Gmail: Can you set up your account again and tell us what you see? Would you please also tell us what was going on in May and September and December? When did you re-install Thunderbird? Did you re-install Thunderbird more than once? How did you re-install it? Have you been using Thunderbird since May? Have you been accessing the messages through another e-mail client or over the Web? When did you notice that messages were missing?

Did you re-install Thunderbird because your accounts were not working? Re-installing Thunderbird does not help with send and receive issues.

I understand that you would like a quick solution, but this situation is complex. It takes time to gather information and diagnose the problem.

My guess for now is that Thunderbird is working properly. Your messages were deleted at the server or through another e-mail client or by how you re-installed Thunderbird. You will not find the missing messages unless you have them backed up somewhere. But that's just a guess. Let's hope for a better result.

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koffie koffie Question owner 12/25/24, 2:13 PM more options "AOL: is working now, but shows no messages received between May and September.

GMX: shows no messages received between May and December. Not clear if it is working now. -It is working. I can send and receive emails

Gmail: no longer exists in Thunderbird."

Thats correct. See at GMX.

The mails both from pop3 and imap were stored _______________________________________________

"Would you please also tell us what was going on in May and September and December?" -Nothing else. I'm unsure what you mean.

"When did you re-install Thunderbird?" -last week.

"Did you re-install Thunderbird more than once? How did you re-install it?" -No, one time./ Sudo apt-get...

"Have you been using Thunderbird since May?" -Daily

"Have you been accessing the messages through another e-mail client or over the Web? -No

"When did you notice that messages were missing?"

-Ca. two weeks ago.

"Did you re-install Thunderbird because your accounts were not working? Re-installing Thunderbird does not help with send and receive issues."

-Thunderbird was missing.

"AOL: Can you see the missing messages when you log into aol.com? If not, do you have a back-up?" No/No

"GMX: Is the account working now? Can you see the missing messages when you log into Web mail? If not, do you have a back-up?"

-Account is workin. I dont see missing messages.

"My guess for now is that Thunderbird is working properly. Your messages were deleted at the server or through another e-mail client or by how you re-installed Thunderbird. You will not find the missing messages unless you have them backed up somewhere. But that's just a guess. Let's hope for a better result."

-The missing emails are missing just for short but different periodes of 6 month on aol and 8 month on GMX. Your speculation is not logical and frustrating if you send question which have obviously no meaning.

These mails exsist further. Only the recovering has been stopped for some month for unknown reasons.

koffie

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koffie koffie Question owner 12/28/24, 8:03 AM more options I ask here for support and help since over 16 days. Nothing happens except ignorance. The Thunderbird staff knows excactly whats going on here, what are the reasons and what's to do. Here is nothing complex except your passivity over a long periode. My e-mails has disapeared after new install of your e-mail client. This company is doing absolute nothing the whole time.

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koffie koffie Question owner 12/28/24, 8:05 AM more options Administrator edit - reposting prior content isn't helpful ...

Communication and "support" as provokation.

Modified January 5, 2025, 5:37:03 PM PST by Wayne Mery

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Wayne Mery Wayne Mery Moderator Top 10 Contributor 12/28/24, 4:18 PM more options koffie said

I ask here for support and help since over 16 days. Nothing happens except ignorance. The Thunderbird staff knows excactly whats going on here, what are the reasons and what's to do. Here is nothing complex except your passivity over a long periode. My e-mails has disapeared after new install of your e-mail client. This company is doing absolute nothing the whole time. You first posted here 7 days ago, and the people here are doing their best to assist. Please don't be a jerk to them.

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koffie koffie Question owner 1/2/25, 6:14 AM more options This is no support. From day one: there is absolute no information by Thunderbird. The staff is passiv for over to weeks and will misuse protest to continue.

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koffie koffie Question owner 1/5/25, 4:32 PM more options American support: 100% corrupt

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Wayne Mery Wayne Mery Moderator Top 10 Contributor 1/5/25, 5:45 PM more options > The staff is passiv for over to weeks

The paid staff and volunteers have mostly been on a two week break. If you will be pleasant to them, they are more likely to assist you.

koffie said

American support: 100% corrupt Let's try a different approach please:

1. What is your native language?

2. How have you been accessing your mail between May (when your mail stopped) and December (when you first posted a support request)?

3. Which of the three accounts (aol, gmx, gmail) are currently not working?

4. Which linux distro are you using, and how was Thunderbird installed?

Thanks

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koffie koffie Question owner Today at 6:35 AM more options Let's try a different approach please:

A different approach??? These questions are fake after over two weeks. Generally without substance and known already. What did you done, what will you do, when, concrete?

The forum MozillaZine is refusing access to its help channels by users. Obviously this attack is an agreement between your address and MozillaZine. I've never been in contact there before. Its identical with the provocative situation here.

1. What is your native language?

-not important to the issue 2. How have you been accessing your mail between May (when your mail stopped) and December (when you first posted a support request)? -again:thunderbird

3. Which of the three accounts (aol, gmx, gmail) are currently not working? -again: all

4. Which linux distro are you using, and how was Thunderbird installed? Ubuntu Oracle. How installed? -it was part of the first Ubuntu / reinstalled now by packagemanager .deb

koffie

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

Under Local Folders I have created four subfolders. Each subfolder is a category. As an example I have a Software subfolder (Local Folders / Software). Under the Software subfolder I have additional subfolders (Local Folders / Software / Microsoft - as an example). I can add the Software folder as a Favorite folder. The problem is that if I select the Favorite Folder Software it is empty. I was hoping that it would show me all of the Local Folders / Software subfolders. Is there anyway to accomplish this? I have found that if I collapse the subfolders under Local Folders it is easier to navigate, but I was hoping to be able to see the Local Folders categories and when I click on one of them it would show me all of the folders under that category folder.

Any suggestions?

I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few days unsuccessfully. I do not know what I am doing wrong. Can you help me?

In certain instances, I can no longer copy/cut from Cardbook notes. This happened in last few months. I just have time now to post the problem. I know since then Thunderbird had updates and so had windows. I am on Thunderbird 128.5.2esr and Windows 11 and firefox 133.0.3 I used to be able to select a word or many words and then right click. Then copy or paste would show up as option in a list. Now no list shows up. But control c and control v sometimes works. If I control c and control v within the note that works. I can copy from something like Word and control c and paste using control v and vice versa. But if try control c in notes and then control v in website that does not work. And that is what I use most.

I love Thunderbird. It is fast, robust and efficient. But now, every time I launch the app, it is in dark mode and it is difficult for me to use it because of my terrible eyes. How can I turn off dark mode ?

I use Thunderbird on Fedora 41 Gnome. Thanks in advance for your help.

I get email on both my lap top and cell phone. Have not pulled down my email on the lap top for a while. The last emails I see are dated 11/14/24. Did something change? Did I miss an email from Thunderbird? With so much garbage coming through every day, it's easy to miss somethink unusual!

I just setup this firefox extension to help me manage my 800+ tabs - https://addons.mozilla.org/en-US/firefox/addon/simple-tab-groups/ . This might have even been causing Firefox to crash and my computer to restart, but I'll save that for a separate issue. The extension has some suggested shortcut keys, particularly Ctrl + Backtick and Ctrl + Shift + Backtick to switch between next and previous Tab groups. I tried to go to Manage Extension Shortcuts in settings, and tried to specify the keys Ctr + Backtick, but the input box would not accept the key. In fact it only seems to accept Ctrl + <alpha-numeric> key. or Ctrl + Alt + <alphanum>

Is there anyway to enable this? Most keys like Ctrl + alphabets appears to be already mapped by firefox's default mappings. my Ctrl + numbers are also similarly mapped by another tab extension to switch tabs.

Thanks, arun

Back in the days it was always possible to change Proxy port number (or, I believe, any other numeric value) by moving the mouse scrolling wheel when the cursor is placed inside the related field. I don't know whose intelligent decision it was to disable this functionality, but it has gone since the last update (v130.0). Now the window scrolls regardless of the cursor position. It looks like it works fine, but for those who are used to this kind of functionality, it turns out to be inconvenient.

Please, roll this back before it's too late :) Thank you.

I am on v130 of Firefox and on some websites it just freezes. I cannot tab across. Even if i refresh nothing. But when i use Chomer all working fine. Read some things on how to correct this but does not work. Any advise?

I'm trying to add the Dashlane extension to my laptop running Windows 10 or 11, and Firefox. But I cannot do this as my computer is in safe mode (troubleshoot mode?) How do I get out of this mode so I can add Dashlane extension. Thanks for your help;. Jonnie