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Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to ch… (read more)

Hi Im writing this post from my kids laptop but the problem is with my computer. I was in the middle of something when computer froze and it is now dead. I was able to check if I can access files from live cd and yeah I can see my files but I need to reinstall windows7. When I do it I will loose my files. I need to recover few more things than just files. The question to you is... how can I recover all my tabs, my open session, all logins, passwords etc in Firefox?. Im hoping it is stored somehow deep in windows and I can just copy/paste these files to new reinstalled windows7

Asked by splukany.piotrek 9 hours ago

Last reply by Václav Trpišovský 8 hours ago

Downloading issue on latest update

I am starting a new thread even though I saw a lot of people are having this issue with the latest vs of Firefox and it was never answered. Just marked as answerd. I was … (read more)

I am starting a new thread even though I saw a lot of people are having this issue with the latest vs of Firefox and it was never answered. Just marked as answerd.

I was trying to download a pdf from my banking app which never had an issue before. I get the download failed in the notifications dropdown men. I don't know if it makes any difference but it's always 2 messages and they recur every day. Not sure what It was that I was trying to download this last time but it's still trying to get the file. (pdf) I just want it to stop. I will use Dolphin or something to get files until it is fixed in Firefox. I delete cache, quit, close all tabs etc. I had already tried the uninstall & reinstall to no avail. Whatever it's still trying to get its a pdf also. Note 9 One UI 2.0. Android 10

Asked by moodyX2 3 days ago

Last reply by Seburo 2 days ago

TB Version 78.4 Incompatible with Earthlink ISP EMail Servers or visa versa

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 ye… (read more)

Immediately after updating TB to Version 78.4 my email accounts with Earthlink and Comcast ISP's stopped functioning (incoming and outgoing). I have used TB for over 5 years and been running IMAP on all my email accounts with previous versions of TB without any issues. After trying fixes found on support forums (i.e. changing config setting security.tls.version.min from 3 to 1) I was able to get my Comcast accounts working but not my Earthlink account (which is my primary account). After 1 1/2 hours with Earthlink Tech support, I was told I needed to reinstall TB with the previous version that worked. For me this is unacceptable. Why use a specific Email client if new versions do'nt work with my ISP's or I need to tweak config files. This should all be transparent to the user. Can anyone help me with fixing my problem. Thanks.

Asked by RDM 3 days ago

Last reply by macLMHJ 2 hours ago

Very disappointed in lack of transition from Thunderbird 68 to 78

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons… (read more)

My issue is the lack of a heads-up from Mozilla Thunderbird about the downside to upgrading (I use the term loosely) from 68 to 78. Where was the warning that the add-ons I was using would not work (and now, months later that there are STILL NO UPDATES to v78-compatible add-ons). I was not aware that there were profile and database changes that would occur making for problems for lots of users.

The forum is full of comments about these points so I'm not going to belabor with further feedback but I would like to emphasize that Thunderbird may very well have signed it's own obsolesence warrant for failing to take its customers base real needs into account. Fortunately for me a roll-back to 68 was easy since I had just done a full image backup.

I'm not really looking for "help" or a solution to a particular problem. But, respectfully, WTH were you thinking?

Asked by webweweave 3 days ago

Last reply by Toad-Hall 11 hours ago

logged in websites are not remaining logged in, must re-log in every few hours

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, eve… (read more)

hi all i'm having a problem with firefox browser, its not keeping my website logged in. This does not occur after i close my browser but after a few hours of log in, even if i leave the browser opened and come again back later.

I've been using firefox for ages now and never really had this issue. It has only starting happening only recently, since early this week or last week the most.

I've also manually cleared all cookies/log in etc and updated firefox to the latest version maybe it helps, but nothing changed.

Please note that I do not clear history/active log in etc neither it is set up to do it automatically when i close browser also i do not have any 3rd party apps that forbid cookies. I had a firefox addon before but disabled it maybe it was interfering, but it still didnt resolve the problem.

any help much appreciated as it is getting quite irritating. Thanks in advance Lee

Asked by JC 3 days ago

Last reply by Travis 12 hours ago

Randomly logged out of websites all of a sudden

Hello, I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few br… (read more)

Hello,

I'm not sure when it started, maybe a week ago. When I open firefox, I'm logged out of "most" of my accounts sometimes. I'll log back in and it will last a few browser closing and reopenings. Some websites seem to log out quicker, or it's possibly just random.

I've been using Firefox for a very long time and I've never had an issue like this. It's frustrating because I have to go through 2-factor each time a website logs me out. And so far, it hasn't happened to Discord in browser. It affects Gmail, Hotmail, Twitter, Facebook, and Reddit.

I did not change any settings recently until after it started happening (I set "Enhanced Tracking Protection" to standard thinking it would help but it hasn't).

Thank you.

Asked by alphadeus 3 days ago

Last reply by Il_Bolognese 3 days ago

Thunderbird 78.4 old Addressing an email

Is there a setting I'm missing that makes it so the TO, CC, and BCC to show like Thunderbird ver 68 ? I want the old Addressing an email, MRC Compose addon it not sup… (read more)

Is there a setting I'm missing that makes it so the TO, CC, and BCC to show like Thunderbird ver 68 ? I want the old Addressing an email, MRC Compose addon it not support ver 78.4

Asked by 5202m4 4 days ago

Last reply by achimpeters 14 hours ago

Firefox not launching (crashing) after update 82.0

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the foll… (read more)

We use Firefox as our company default and it has been running fine. This morning our devices started updating to version 82.0 and now it will not re-open. We get the following in event viewer:

Faulting application name: firefox.exe, version: 82.0.0.7592, time stamp: 0x5f8738dd Faulting module name: ntdll.dll, version: 10.0.18362.1049, time stamp: 0xb5beef21 Exception code: 0xc0000409 Fault offset: 0x00000000000a1170 Faulting process id: 0x504 Faulting application start time: 0x01d6a79d51cff95a Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: a6b172b9-a2b5-4bc0-a874-22a48b48aa06 Faulting package full name: Faulting package-relative application ID:

When trying to uninstall from Program and Features we get the following NSIS error (attached).

Asked by dirkvdm85 5 days ago

Last reply by Jonathan Watt 3 days ago

Google Calendar doesn't load on startup

Hi, I'm using Thunderbird 78.3.3 64 bits with Provider for Google Calendar installed. I have got a couple of local calendars, they all work perfect. The external Google C… (read more)

Hi,

I'm using Thunderbird 78.3.3 64 bits with Provider for Google Calendar installed. I have got a couple of local calendars, they all work perfect. The external Google Calendar that is setup in Thunderbird only shows all the events after clicking the hiding and unhiding button. Could this be fixed?

Kind regards

Asked by info3701 6 days ago

Last reply by Matt 3 days ago

Can Lightning be removed in TB 78.2.2?

I love Thunderbird but I don't use Lightning. Is there any way to remove or at least disable it? Also, it seems that the calendar and tasks icons can't be removed from th… (read more)

I love Thunderbird but I don't use Lightning. Is there any way to remove or at least disable it? Also, it seems that the calendar and tasks icons can't be removed from the toolbar. 32 bit TB v78.2.2 on a Win 10 machine. Thanks in advance!

Asked by billhinds 1 month ago

Last reply by suchness 4 days ago

Thunderbird Linux keeps asking for passwords where it didn't before

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail a… (read more)

Here's how it used to work and how I would like it to work: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail and will periodically scan for new mail. I could scan sub-folders like sent or trash without entering a password. Sending email requires inputting the password the first time. This behavior used to persist until I closed Thunderbird.

Here's how it is working now: I start Thunderbird, it requests password(s). After I enter them correctly, Thunderbird scans for new mail. Initially I can enter sub-folders soon after startup without entering a password. After some number of minutes if I click on the inbox or do a "get new mail" or enter a sub-folder, it requires I enter the password again. Thunderbird no longer checks for new mail as it seems to have forgotten the password(s) I entered. Sending an email requires entering the password every time to send, and entering the password again every time so it can be copied to the sent folder.

I've been using Thunderbird for decades and this new behavior is very frustrating. 

I recently converted one of my emails (yahoo) to oauth2 as yahoo imap will soon be disabled. I noticed the new behavior after this change, but cannot definitely attribute the undesirable behaviour to this change. After this change, the yahoo account no longer requires entering the password upon opening Thunderbird, for entering sub-folders or sending mail. This appears to be persistent.

What I've tried with no success: Run Thunderbird with addons disabled - undesired behaviour. Reinstall current version of Thunderbird - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) - undesired behaviour. Reinstall current version of Thunderbird with no yahoo account - undesired behaviour. Reinstall older version of Thunderbird (clean profile forced) with no yahoo account - undesired behaviour.

Any assistance that could be provided would be greatly appreciated.

Here's the pertinent troubleshooting info: Name Thunderbird Version 68.12.0 Build ID 20200820223055 User Agent Mozilla/5.0 (X11; Linux x86_64; rv:68.0) Gecko/20100101 Thunderbird/68.12.0 OS Linux 4.19.0-10-amd64 Profile Directory (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Multiprocess Windows 0/0 Disabled Remote Processes 0 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account3 (imap) imap.gmx.net:993 SSL/TLS Normal password mail.gmx.net:587 SSL/TLS Normal password true account4 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:587 SSL/TLS Normal password true account5 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS Normal password true

Asked by gargamon 1 month ago

Last reply by lpucik 3 days ago

Password manager autofill (LastPass, but also others) do not work with newest Firefox on Android (79.0.5)

Password managers (specifically LastPass) do not work with the newest version of Firefox on Android. LastPass support confirmed the problem was with the new Firefox versi… (read more)

Password managers (specifically LastPass) do not work with the newest version of Firefox on Android. LastPass support confirmed the problem was with the new Firefox version.

I would like this to be fixed. I really need to be able to use autofill.

Asked by Dailyfriend 1 month ago

Last reply by Tali 5 days ago

Can't download MP3 files - The download cannot be saved because an unknown error occurred. Please try again.

Eg. go to these pages, click the ... or down arrow to bring up menu, right click to save as https://www.podparadise.com/Podcast/1324249769 https://player.fm/series/atlant… (read more)

Eg. go to these pages, click the ... or down arrow to bring up menu, right click to save as

https://www.podparadise.com/Podcast/1324249769

https://player.fm/series/atlanta-monster-2152811

I think it's cause the content is dynamically generated maybe but it works fine in chrome? I can't save as from the mp3 player either although it plays fine so obviously it's able to get the file? Any fix for this bs?

Asked by thenickdavey 3 hours ago

Last reply by cor-el 2 hours ago

Web push notifications

Web push notifications show up on the bottom right of my screen. How can I "move" where the notifications show up/pop up. I'm NOT talking about turning the notification… (read more)

Web push notifications show up on the bottom right of my screen. How can I "move" where the notifications show up/pop up. I'm NOT talking about turning the notifications on or off...Just the placement where they pop up on my screen, to be clear

Asked by donnamessinger1952 3 hours ago

Last reply by Vikas Singh 1 hour ago

Mailbox contents hover highlighting

Just upgrade from TB 68 to 78. Everything looks okay so far, except for one new feature I do not like at all. When mouse hovering over the list of messages in a mailbox… (read more)

Just upgrade from TB 68 to 78. Everything looks okay so far, except for one new feature I do not like at all. When mouse hovering over the list of messages in a mailbox, the message under the mouse pointer is highlighted the same as if it had been selected. Is there any way to turn this off or to change the highlight color? It has already caused me to accidentally delete a few messages I did not intend to delete. I really don't like this "feature" and am considering going back to TB 68 if I can't find a way to disable it or alter its behavior.

Asked by Hobie 3 hours ago

Last reply by sfhowes 3 hours ago

CCleaner

HELP I ran CCleaner not realizing it was going to delete my browsing history. I've tried some internet searches to find a way to recover the history but I am having no lu… (read more)

HELP I ran CCleaner not realizing it was going to delete my browsing history. I've tried some internet searches to find a way to recover the history but I am having no luck.

I am running Windows 7 Home, Firefox version 82.0 (64bit)

Thanks in advance to anyone who can help!

Asked by dremwolf 4 hours ago

Last reply by cor-el 3 hours ago

Unable to clear my cache of 670

I have tried to clear my cache from my computer multiple times by using the Mozilla instructions and the 670 cache is still there. It is not clearing. I feel that I shoul… (read more)

I have tried to clear my cache from my computer multiple times by using the Mozilla instructions and the 670 cache is still there. It is not clearing. I feel that I should delete Mozilla and reinstall. Will this work or is there a better way to clear cache other than using the Mozilla worthless instructions that do not work? Can some one help me with this? Contacting Mozilla is impossible thus far. I cannot even add the images from my desktop.

Asked by gr35 5 hours ago

Last reply by cor-el 5 hours ago

Outlook Send performance Firefox vs Edge

messages sent from outlook email do not arrive at destination inboxes on Firefox, but they do when logged in to outlook on Edge. What is happening in Firefox that the se… (read more)

messages sent from outlook email do not arrive at destination inboxes on Firefox, but they do when logged in to outlook on Edge. What is happening in Firefox that the sent messages don't get delivered?

Asked by htdmyths3 5 hours ago

Last reply by jscher2000 5 hours ago