Where is my Thunderbird profile file (please read the entire explanation--if it were just a matter of reading and following instructions I wouldn't be asking)

I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where m… (read more)

I just installed a new router and all of a sudden nothing is working properly on my PC. Among other things, I need to fix Thunderbird, and for that I need to find where my thunderbird profile is. The instructions I've seen say to go to troubleshooting information, find profile folder, and click on "open folder." When I do that, nothing happens. (I told you installing the router appears to have broken everything--I don't know how that happened, especially since I was on the phone with tech support for the router for install), and I'm no closer to finding the profile file. I can enter %appdata%\roaming\thunderbird\profiles but that shows me two different profile directories and I don't know which one is the right one. How can I find the correct file and why doesn't troubleshooting information just show me that?

Solved 7

Changing Search engine stays until you change it back

A while back they made an annoying change to the search field and I wondering if there's a setting to get it back to the way it was. My default search is Google but lets… (read more)

A while back they made an annoying change to the search field and I wondering if there's a setting to get it back to the way it was.

My default search is Google but lets say I want to buy something. I type "garden hose" in the search field and switch the search to Amazon. Nothing happens. It used to go automatically at that point. Now I need to press enter or the arrow next to the search field. Not a big deal but why did they change that?

Next I want to find out about the 15th US president. I open another tab and search for the "15th president" and it goes to Amazon again. I realized I changed my default search engine. It used to be that I could temporarily change the search engine and it would immediately go back to my default.

I think these 2 facts make the current search field much worse than before.

Is there some way to change it back? I looked over the settings but couldn't find anything.

Solved 3

Thunderbird will not send message with vpn turned on

This only recently started happening. This has been tested on 3 different computers. Windows 10 Pro on all three. With VPN on: Bluemail works fine. Thunderbird can conn… (read more)

This only recently started happening. This has been tested on 3 different computers. Windows 10 Pro on all three.

With VPN on: Bluemail works fine.

Thunderbird can connect and download messages, but when I try to send a message, it gives an error.

With VPN off:

Bluemail and Thunderbird both work fine.

Solved 2

browser buttons gone

Hello (this might fit better in "performance & connectivity?): Tbird 140.10.1 & .2 esr. W11p laptop v23. As of tonite (15may26), after update from 140.10.1 to .2… (read more)

Hello (this might fit better in "performance & connectivity?): Tbird 140.10.1 & .2 esr. W11p laptop v23. As of tonite (15may26), after update from 140.10.1 to .2, in a message, the "buttons" for a web link no longer appear, in the msg body. Instead the link is shown in full. How can I fix that?

Here's an example (others are longer) from our local rag "Press Democrat."

Header Logo <https://enews.nl.pressdemocrat.com/q/ qH1rRJrBKJ0Xyf9LNp1wEwHDTif8o4tQ5y1ZcOJcHNsZGRhQGdtYWlsLmNvbcOIyz_GZ83be6bPLq- ZFHTNYUc43xg>

I also closed & re-opened tbird, did NOT reboot laptop. Problem remains.

Thank you.

Solved 1

Email will not send.

Email will not send. Message-- "Sending of the message failed. An error occurred while sending mail. The mail server responded: Email rejected. Please verify that your em… (read more)

Email will not send. Message-- "Sending of the message failed. An error occurred while sending mail. The mail server responded: Email rejected. Please verify that your email address is correct in your account settings and try again." I am not sending to another person but testing with my personal email. Thank you.

Solved 10

Namechw + cPanewl + Thunderbirs

Drgan Maric, 74, Belgrade, Serbia. This is my self-taught English. I use Thunderbirad for years, including small donation when I start to use it. Since a few days I can n… (read more)

Drgan Maric, 74, Belgrade, Serbia. This is my self-taught English.

I use Thunderbirad for years, including small donation when I start to use it. Since a few days I can not open WebMail from cPanel of Namecheap,

Nothing is changed in both servers and ports. In Account Settings Outgoing Server has an option to TEST connection for server. Result failed.

An Attachment is an immage of TEST and RESULT FILED.

In this age, with broken spine and almost immovanle, it makes me very frustrated. Coud you plase reaolve this issue and make Thunderbird to work properly and peace in my mind,

Solved 2

Firefox вылетает при загрузке Faceit Anti-Cheat.

I already left a topic here on this issue, then no one could help me, in general, the problem appeared a month ago in me, as after I reinstalled Windows, downloaded the f… (read more)

I already left a topic here on this issue, then no one could help me, in general, the problem appeared a month ago in me, as after I reinstalled Windows, downloaded the facit anti-cheat steam browser and went to play facit, since facit requires some settings in the bios for it to work, when downloading the anti-cheat, it asks to restart the computer, it asks for tpm 2.0 secure boot , VBS , iommu , and so I thought for a long time what could be the problem that it is after installing the anti-cheat facit that the browser breaks. As a result, I found out that it is when the iommu function is enabled in the firefox bios that it breaks , if you disable this setting, the browser works, although it gave an error before and did not start at all, I spent a month trying to figure out what the problem was, I am a Windows optimizer and I had custom windows and a lot of different settings for optimizing windows, but now I have installed official windows and the problem is still there, it turned out that it is far from in windows and windows optimization, because I have many friends who use custom windows and optimization settings and everything works for them, and so I found out that it's about iommu , just a couple of days ago, I updated the bios, I had the old version, now the newest one is still present, if there is, then help me figure it out.

here is the error code from the "details" by the way, not only firefox breaks, but also chrome, brave, etc.

AvailablePageFile: 37469605888 AvailablePhysicalMemory: 32424693760 AvailableVirtualMemory: 138531310682112 BackgroundTaskMode: 0 BuildID: 20260403140140 CPUMicrocodeVersion: 0xa20120a CrashTime: 1775599624 DOMFissionEnabled: 0 DOMIPCEnabled: 0 HeadlessMode: 0 InstallTime: 1775587593 LastStartupWasCrash: 0 MinidumpSha256Hash: 89a8c6296c245dae30e1562163d1ec0d37df24dffa0a6e612f9294854213f8ff ModuleSignatureInfo: {"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","lgpllibs.dll"],"Microsoft Windows":["dbgcore.dll","winrnr.dll","twinapi.dll","wshbth.dll","pnrpnsp.dll","NapiNSP.dll","netprofm.dll","npmproxy.dll","dhcpcsvc6.DLL","dhcpcsvc.dll","winnsi.dll","DWrite.dll","dbghelp.dll","winmm.dll","Windows.UI.Immersive.dll","twinapi.appcore.dll","InputHost.dll","WindowManagementAPI.dll","textinputframework.dll","Windows.UI.dll","ktmw32.dll","wsock32.dll","version.dll","propsys.dll","WinTypes.dll","CoreUIComponents.dll","CoreMessaging.dll","nlaapi.dll","uxtheme.dll","dwmapi.dll","kernel.appcore.dll","windows.storage.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","profapi.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","cfgmgr32.dll","wintrust.dll","gdi32full.dll","crypt32.dll","KERNELBASE.dll","win32u.dll","bcrypt.dll","sechost.dll","SHCore.dll","user32.dll","advapi32.dll","kernel32.dll","nsi.dll","gdi32.dll","ws2_32.dll","rpcrt4.dll","shlwapi.dll","ole32.dll","shell32.dll","oleaut32.dll","msctf.dll","combase.dll","msvcrt.dll","psapi.dll","clbcatq.dll","imm32.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"]} ProcessType: main ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 12318 StartupCacheValid: 1 StartupCrash: 1 StartupTime: 1775599624 SubmittedFrom: Client SystemMemoryUsePercentage: 5 Throttleable: 1 TotalPageFile: 39652315136 TotalPhysicalMemory: 34283606016 TotalVirtualMemory: 140737488224256 UptimeTS: .2474393 Vendor: Mozilla Version: 149.0.2

Solved 8

AGAIN I CANT BRING BACK A SESSION EVEN THOUGH I DID THE CORRECT STEPS TO BRING IT BACK THIS TIME!

I AM HAVING THE SAME PROBLEM AGAIN, I HATE HAVING EVERY SINGLE ONE OF MY TABS DISAPPEAR WHENEVER IT CLOSES WEIRDLY AND I LITERALLY CANT RECOVER ANYTHING, AND IT GIVES ME … (read more)

I AM HAVING THE SAME PROBLEM AGAIN, I HATE HAVING EVERY SINGLE ONE OF MY TABS DISAPPEAR WHENEVER IT CLOSES WEIRDLY AND I LITERALLY CANT RECOVER ANYTHING, AND IT GIVES ME SOMETHING NEW, WHAT THE HELL EVEN IS THIS FIRST FILE, I HAVE NEVER GOTTEN THAT JSONLZ4 FILE E V E R!!! AND WHEN I TRIED TO DO THE SAME METHOD OF REPLACING THE FILES WITH ONE OF THE OLD RECOVERY FILES LIKE IN MY OLD QUESTION, IT DOESNT FUCKING WORK, SORRY TO SWEAR BUT ITS UTTERLY RIDICULOUS DUDE!!!

Solved 3

How do I change Thunderbird's icon back to the older version? The new version looks a lot like Signal's icon.

How do I change Thunderbird's icon back to the older version? The new version looks a lot like Signal's icon. When I have a taskbar full of icons, I have to look carefu… (read more)

How do I change Thunderbird's icon back to the older version? The new version looks a lot like Signal's icon. When I have a taskbar full of icons, I have to look carefully to make sure I'm selecting the correct icon for the app I want to switch to. It's annoying. Thanks

Solved 3

can't get into Facebook Amazon Ebay and others

Amazon Facebook Ebay National Lottery and others just refuse to load.I tried troubleshooting mode,it worked once and now it doesn't.I believe I'm not the only one with t… (read more)

Amazon Facebook Ebay National Lottery and others just refuse to load.I tried troubleshooting mode,it worked once and now it doesn't.I believe I'm not the only one with this prob. Help? Thanks.

Solved 5 27

Thunderbird not indexing folders (already rebuilt GloDa)

Hi all, I'm desperately hoping someone can help me fix this so I don't have to dump Thunderbird for a different email client. I have an email account hosted by some hosti… (read more)

Hi all,

I'm desperately hoping someone can help me fix this so I don't have to dump Thunderbird for a different email client.

I have an email account hosted by some hosting company on a domain I own.

I noticed that Thunderbird was not returning certain emails when I searched for them. I searched, and found articles telling me to rebuild GloDa, so I followed the instructions to do that and quit Thunderbird and deleted the file. When I re-opened Thunderbird it started the re-indexing process, which I was viewing in the Activity Manager tool.

... except it only indexed a couple of the folders in my email account. It didn't index my archives, trash, spam, etc. It basically only archived the inbox and sent folders. I can see that from the list of completed tasks in the Activity Manager.

I've read on Mozilla's pages that Thunderbird indexes all folders, but it did not in my case, and as a result search is only returning a tiny proportion of my emails.

I need to be able to accurately track communications with my customers, so obviously if I can't get this fixed I'll have to move to a different email client.

I would greatly appreciate any help anyone can provide.

Solved 5

How do I turn off AI pop ups?

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from… (read more)

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Solved 3 2 198

can't find horizontal menu bars in Firefox

I can't find the three horizontal bars to be able to access any menu, to enable me to import the passwords and bookmarks from chrome. If there's no simple solution to thi… (read more)

I can't find the three horizontal bars to be able to access any menu, to enable me to import the passwords and bookmarks from chrome. If there's no simple solution to this, I will simply discard Firefox. All I find is three dots on the top corner and if I access settings there there are no options to import anything.

Solved 5