• Solved

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Asked by Stuart Hall 6 hours ago

Answered by Balázs Meskó 2 hours ago

  • Solved

How can I keep the side panel with the AI chat always loaded?

I started using Claude in the side panel instead of a dedicated tab, but there is something noise about it: every time I click to open the side panel the chat starts from… (read more)

I started using Claude in the side panel instead of a dedicated tab, but there is something noise about it: every time I click to open the side panel the chat starts from scratch. Getting a clean slate is nice, but it takes too much time loading. So I would like to not unload the content of the panel when I close it, just hide it, so when I click to open is already loaded. There is a way to do that?

Asked by marcoshalano 3 hours ago

Answered by marcoshalano 3 hours ago

  • Solved

AI chatbot panel session resets every time when panel is closed.

This is the most annoying behavior. For the most time I would like to use panel once or twice a day to ask some question to continue on conversation in some chat but when… (read more)

This is the most annoying behavior. For the most time I would like to use panel once or twice a day to ask some question to continue on conversation in some chat but whenever I close the AI chat-bot panel it resets its context and throws me onto the default page of the provider of my choosing. I have to click my way into the proper chat every time. Could a chat-bot panel keep its context or keep it session at the place where I left it?

Asked by iuooip 1 week ago

Answered by Denys 1 week ago

  • Solved

Over the past few days my sent emails are not copied in my sent folder

When I send an email from my account dezandcathy@optusnet.com.au, I receive a message "Your message was sent but a copy was not placed in your sent folder (sent mail) due… (read more)

When I send an email from my account dezandcathy@optusnet.com.au, I receive a message "Your message was sent but a copy was not placed in your sent folder (sent mail) due to network or file access errors. You can retry or save the message locally to local folders/sent mail-dezandcathy@optusnet.com.au" This problem has only occurred within the past week. For some of my sent emails, I have retried sending the message and it has appeared in my sent email folder, but not for all the emails I have retried. Checking with the recipients, they confirm receipt of my emails even though they are not shown in my sent email file. Can you suggest a solution? Thank you Derek Maule

Asked by Derek Maule 21 hours ago

Answered by david 5 hours ago

  • Solved

How to increase font size to make reading easier?

I have found in the settings where it looks like I can increase the font size to better see and read my emails, but it does not affect what I have. How to increase font s… (read more)

I have found in the settings where it looks like I can increase the font size to better see and read my emails, but it does not affect what I have.

How to increase font size to make reading easier?

Asked by gl1737 8 hours ago

Answered by david 5 hours ago

  • Solved

white stripe at top of screen that covers navagation bar

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated … (read more)

Hello Again that white stripe at the top of the screen is back this PM: I refreshed firefox yesterday and it solved until now: have carried out the dirty dozen: updated FF yes, clear cache yes etc.

Can anyone help me in layman terms: I checked safari and it was OK there. would prefer FF : I use (have done so since its inception) DuckDuckGo as my home page .

Thank you

Asked by Libbie 22 hours ago

Answered by TyDraniu 12 hours ago

  • Solved

How to recover backup from TBird 145.0-1 in new 140.7.1?

My old Arch Linux system with Thunderbird 145.0-1-x86_64 died. My RasPi and my new Pop-OS Meerkat both get 140.7.1esr (aarch64), and say they can't import my backups. I c… (read more)

My old Arch Linux system with Thunderbird 145.0-1-x86_64 died. My RasPi and my new Pop-OS Meerkat both get 140.7.1esr (aarch64), and say they can't import my backups. I could see the RasPi ARM system getting a different Thunderbird, but the Meerkat is clearly an Intel processor. Why does it get the same version as the ARM based Pi? How can I recover my years of mail history? Both new installations say they are incompatible!

Asked by LorenAmelang 3 days ago

Answered by david 2 days ago

  • Solved

I MAp

When in e-mail I get a message concerning not being able to connect I MAP settings as there are too many or something like that. (Message disapears quickly). It indicatin… (read more)

When in e-mail I get a message concerning not being able to connect I MAP settings as there are too many or something like that. (Message disapears quickly). It indicating that I should use advanced I MAP settings - all of which is way beyong my primative knowledge. Anyone throw any light on this regarding what and how to do or who to contact Thank you . Bernard

Asked by MrAclos 1 month ago

Answered by david 1 month ago

  • Solved

frequent Yahoo Mail popup

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's s… (read more)

Since the latest update a Yahoo Mail sign-in keeps popping up...sometimes two different versions. It's driving me nuts. Should I uninstall/reinstall Thunderbird. It's so frequent for no apparent reason that I may have to give up Thunderbird and many, many years of use...and donations. thx, deanna

Asked by Duf 23 hours ago

Answered by Duf 20 hours ago

  • Solved

Looking for old stuff, I think?!

I have an Intel I5 PC that runs MS Win XP. The reason that I'm still running that ancient OS is because of whats inside it. I have two old boards in it that I still use a… (read more)

I have an Intel I5 PC that runs MS Win XP. The reason that I'm still running that ancient OS is because of whats inside it. I have two old boards in it that I still use and quit honestly can't afford several thousand dollars to replace them. And the new machine to go with them.

I need to get online to download the few pieces of software I need That are still out there. But like most sites they examine your machine to see what versions you need and it's a download and install package. So I can't use a different PC.

My question is: Is there a version of Firefox I can download that will work on XP, and not be ignored like is done to IE 8. And that I can then transfer to the XP (service pack 3) box for installation?

Asked by eudemon 1 day ago

Answered by James 1 day ago

  • Solved

How do we make left column show everything below last Account name?

Preamble: There are 34 email Accounts listed in left column. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Accou… (read more)

Preamble:

  1. There are 34 email Accounts listed in left column.
  2. (Image 1) When in "Mail" column I can see down to only the Account Name (address). There is only the Account Name and Inbox.. nothing else below that can be seen - no Drafts, Sent, Archives, Spam, or Deleted. Anything below is missing too.
  3. When choosing "Account Setting", everything for last account shows up, plus Outgoing, Add-ons (Image 2). Too, we can see the Offline/Online Icon.

QUESTION: How may I fix it so that the last account shows all sub-sections of the account - i.e., Server Settings, Copies & Folders etcetera right on down to Online/Offline or at best, down to "Return Receipts" for the last account?

Thanks for volunteering, ~r

Asked by redacted 2 weeks ago

Answered by Mapenzi 3 days ago