• Solved

address books

I have a lot of address books but I can;t access them unless I have started an email. Then I can choose which one I need. Otherwise all the addresses are combined in pers… (read more)

I have a lot of address books but I can;t access them unless I have started an email. Then I can choose which one I need. Otherwise all the addresses are combined in personal address book. I need to export 1 of them to a csv file but I can't get to it.

Asked by Marcia Halpern 3 months ago

Answered by sfhowes 3 months ago

  • Solved

Firefox Browser Window shakes horizontally, uncontrollably, when I click on links in websites.

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and h… (read more)

My Firefox for MAC 78.4.0esr (64-bit) Browser Window shakes horizontally, uncontrollably, when I click on links in websites. This began just before the last update, and happens more frequently than not, forcing me to abandon the application because I can't close the shaking window. I can't see a specific pattern to which links will cause this to happen, but if I restart Firefox and try the same link, it will repeat the error. My device is a MacBook Pro (15-inch, 2.53GHz, Mid 2009), OSX El Capitan V 10.11.6, 2.53 GHz Intel Core 2 Duo, 4 GB 1067 MHz DDR3, NVIDIA GeForce 9400M 256 MB. This error does not occur in Safari. Firefox is my preferred browser.

Asked by X-ray Guy 5 hours ago

Answered by FredMcD 3 hours ago

  • Solved

Accents in Thunderbird

How do I insert accents in Thunderbird as I'm composing an email? Some text editing software uses things like Cntrl+: as a precursor to a vowel to give an umlaut over th… (read more)

How do I insert accents in Thunderbird as I'm composing an email? Some text editing software uses things like Cntrl+: as a precursor to a vowel to give an umlaut over the vowel.

It doesn't work in Thunderbird. (nor here!)

Asked by mjmccann 17 hours ago

Answered by sfhowes 12 hours ago

  • Solved

After updating Mozilla Thunderbird to version 78

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what … (read more)

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what exactly should be fixed on the server if everything works on the previous version

Asked by mashonskiy 1 month ago

Answered by svlad2009 4 weeks ago

  • Solved

Firefox 82.0 too slow

Page loading in Firefox 82.0 is way too slow, including on your own site, mozilla.org. It was even worse till I got Norton Security Suite to fix their problem, but it is … (read more)

Page loading in Firefox 82.0 is way too slow, including on your own site, mozilla.org. It was even worse till I got Norton Security Suite to fix their problem, but it is still way too slow. Please fix asap.

Asked by Howard Steeley 4 hours ago

Answered by FredMcD 3 hours ago

  • Solved

Lightning completely stopped showing any reminders

Recently Lightning stopped showing reminders for due tasks or events. I'm not sure why, but the last reminders I dismissed were for a long series of missed reminders for … (read more)

Recently Lightning stopped showing reminders for due tasks or events. I'm not sure why, but the last reminders I dismissed were for a long series of missed reminders for a single specific task, and I had a little difficulty avoiding error messages from clicking through the completions too quickly. (I've had write errors from this in the past and they were always transient.)

Now, however, nothing shows reminders. I tried disabling all other addons, but that made no difference. I've exported all my calendars, deleted and recreated them, shutting down Thunderbird completely each time, and even tried copying and pasting a minimal set over from one such recreation to a fresh calendar. I used an ICS validator on one of the exported calendars, and fixed a few minor errors that way, but nothing works.

Nothing shows up in the error console except warnings about Lightning using obsolete overlays (I'm using 68.12.1) and similar.

Asked by nathan31 6 hours ago

Answered by nathan31 5 hours ago

  • Solved

Default position for new child tabs

I used to be that if you clicked a link and "Opened in a New Tab" that this child tab would appear to the right of all existing tabs. In the later versions of FF, these c… (read more)

I used to be that if you clicked a link and "Opened in a New Tab" that this child tab would appear to the right of all existing tabs.

In the later versions of FF, these child tabs are inserted directly after the parent tab that created them.

This may make logic sense to some people but, maybe because I'm dyslexic, position is critical and all my existing tabs beyond this child have just been moved up one place, which I find very confusing.

I often Open a New Tab for temporary tangents, so I don't lose my place in an existing page, but this means that my primary tabs are tromboning right and left as I open/close.

Is there a parameter that I can change in Config to set the behaviour back to adding new tabs to the end of the list?

Asked by warpc0il 7 hours ago

Answered by cor-el 7 hours ago

  • Solved

Views

When I have multiple pages open and navigate off the page and work on something else using another program, When I hove over the Firefox icon in my Windows 10 taskbar it … (read more)

When I have multiple pages open and navigate off the page and work on something else using another program, When I hove over the Firefox icon in my Windows 10 taskbar it shows multiple pages in the fly out menu. What I'd rather have is simply a return to all the full screen tabs. The issue is intermittent, due to my newness to Firefox. Is there some way to change this?

Asked by jhuttonitpro 15 hours ago

Answered by Václav Trpišovský 14 hours ago

  • Solved

Thunderbird 68.12.1 default font too small

I know this question has been asked a hundred times, but the answers I've found are for previous versions (pre-60) of TB. Or they involve adding/changing code. I recen… (read more)

I know this question has been asked a hundred times, but the answers I've found are for previous versions (pre-60) of TB. Or they involve adding/changing code.

I recently switched from a 1080p to a 2K display, and now the menu, folder tree, address book, etc. are way too small for me to see comfortably. Message font isn't a problem; I know how to adjust it. Surely Mozilla must have a simple way to increase those system font sizes for folks with higher screen resolutions and less than perfect eyesight, yes?

Asked by Clutch 1 week ago

Answered by sfhowes 1 week ago

  • Solved

Google Account Login Failure (modal)

I am running Thunderbird 78.4.0 (64-bit) on MacOS Catalina, Macbook Pro 16,1. Today, I began experiencing a login failure with one Google account (the others are fine), … (read more)

I am running Thunderbird 78.4.0 (64-bit) on MacOS Catalina, Macbook Pro 16,1. Today, I began experiencing a login failure with one Google account (the others are fine), whereby the modal asks me to log in. I verified that my stored password is correct -- I can log in via the web portal with this, no problem. I type in the email address, the modal resets to asking for the email address again.

I have tried this in safe mode, same results. I'm stumped as to what could be wrong.

Asked by forrie 11 hours ago

Answered by sfhowes 10 hours ago

  • Solved

Have a page that won't load images- even in safe mode

There is a GM support forum that won't load images, they just show a blank area with a spinning circle. Works fine with Microsoft edge. I started Firefox in safe mode a… (read more)

There is a GM support forum that won't load images, they just show a blank area with a spinning circle. Works fine with Microsoft edge. I started Firefox in safe mode and still just get spinning circles instead of an image. The forum site is still usable, but have noticed same issue on other site, but don't remember the url.

This is the URL that doesn't work https://www.gm-trucks.com/forums/

On windows 10 pro 64 bit, Firefox 81.0.2

Asked by Jer 1 day ago

Answered by Jer 10 hours ago

  • Solved

Unwanted tabs keep opening up, especially on Facebook.

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I s… (read more)

Unwanted tabs (as many as 10 last time) keep opening when I'm on Facebook (and sometimes Amazon) even though I don't click on anything. It's driving me nuts. How do I stop it? Thanks.

Asked by barbara.stein1 1 month ago

Answered by barbara.stein11 13 hours ago

  • Solved

Wiped login information

This identical message is has been sent to Webroot support. There are several websites which I visit on a daily basis both at home and work. At home and work I regularly… (read more)

This identical message is has been sent to Webroot support.

There are several websites which I visit on a daily basis both at home and work. At home and work I regularly go to Amazon and Google. At home I go to Instagram, Facebook, Tumblr, and others. I use Firefox at home and work. Webroot Internet Security Plus v9.0.29.52 is being used at home and a corporate version of Webroot is being used at work. Tonight I started the home computer up and found that Amazon required login credentials. I COPIED the login information from the Firefox "Saved Logins..." screen to log into Amazon. Instagram, et al. seemed to access fine. I performed a complete Webroot scan of my computer and one "threat" was discovered, but no information about this "threat" could be found. I then just went back to Webroot to get the version number for this complaint and it doesn't even recognize the fact that I performed a manual scan an hour ago. It thinks the last scan was 22 hours ago and it only took one second when in fact the LAST scan took over six minutes!

In order to author this complaint, I had to restart Firefox. Currently Amazon is the only website that has retained login information. All others - Google, Instagram, Facebook, Tumblr AGAIN require logins! AGAIN, I can go to the saved logins within Firefox, COPY the credential information and PASTE it into the appropriate fields in the appropriate website and I'm logged back in...for now.

PLEASE explain to me how this information is continually being wiped clean and if Webroot isn't doing it, then what is, since Webroot is telling me my system is clean.

Thank you.

Asked by gumby_dammit223 2 days ago

Answered by FredMcD 1 day ago

  • Solved

How to select what tabs to restore on start?

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose a… (read more)

So firefox is crashing because of many tabs opened. How can I run a command line parameter to select the tabs to restore like it used to be handled? I dont want to lose all the tabs hopefully closing some will fix the issue.

Asked by Snippet 1 day ago

Answered by Snippet 10 hours ago

  • Solved

Aggregate Email accounts

I have several email addresses for different interests, finance, shopping, genealogy, projects, etc. How can I group all of my genealogy accounts under one umbrella, so t… (read more)

I have several email addresses for different interests, finance, shopping, genealogy, projects, etc.

How can I group all of my genealogy accounts under one umbrella, so to speak? I could search or create a filter once for specific projects. For example, Civil War would be the filter and would be for all genealogy accounts.

A suggestion was to aggregate my emails. I don't know how.

Is this where Local Folders would be helpful?

Not sure if I am wording this correctly.

Thanks

Asked by cactusgulch 12 hours ago

Answered by sfhowes 11 hours ago

  • Solved

Viewing and acting upon messages in Thunderbird 78

I upgraded to Thunderbird 78 and can't see messages like I used to in all prior versions of Thunderbird. In prior versions I got new messages and can see everything on th… (read more)

I upgraded to Thunderbird 78 and can't see messages like I used to in all prior versions of Thunderbird.

In prior versions I got new messages and can see everything on the line - subject etc. I read them and then delete or move them. I would click on the line to high light it and then delete or move it.

In Thunderbird 78 new messages have a yellow multi-point asterisk to immediate right of subject column and the rest of the line is invisible until the mouse pointer is over it. When that happens, the line is is faintly highlighted with the text in a white font. After I click and read message, the entire line text becomes visible. How can I get all lines visible whenever I receive new messages like in T-Bird 68?

Second, I used to click and highlight a line which I can then delete or move to another folder – like how line is highlighted with a marked check box in Win10. The entire line is not highlighted anymore. If I click on the line and then click on Delete it is deleted. Without seeing the line highlighted I can mistakenly do something to the message. How do I get a selected line highlighted?

All prior versions did what I wanted. Thunderbird 78 seems to have many "features" I don't need and doesn't explain these things I see happening - like the yellow multi-point asterisk.

Thanks

Asked by fjpuschak 1 day ago

Answered by Stans 1 day ago