"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (read more)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata 7 hours ago

Secondary Email setup

How can I use an email address as a secondary if the process will NOT let me use it? Why is the process so annoying? Why can't Firefox allow me a chance to decide what I … (read more)

How can I use an email address as a secondary if the process will NOT let me use it? Why is the process so annoying? Why can't Firefox allow me a chance to decide what I want to do instead of treating me as an idiot?

Asked by Momaks 10 hours ago

Last reply by Stein Houben 4 hours ago

password request

I had to uninstall and reinstall Firefox due to some issues, after reinstalling, sites I used to access such as Facebook or Gmail for instance, always stop to ask for use… (read more)

I had to uninstall and reinstall Firefox due to some issues, after reinstalling, sites I used to access such as Facebook or Gmail for instance, always stop to ask for username/password. The password manager has it already ready, but you have to click on it now, instead of going directly to the site. How can I change it back? Nothing seems to exist under options/password and security. Thanks

Asked by Gary Myrom 1 day ago

several years of mails disappeared

I just discovered that many older archive folders in Thunderbird are empty where there should be tons of mails that I wanted to keep. Sometimes when searching something, … (read more)

I just discovered that many older archive folders in Thunderbird are empty where there should be tons of mails that I wanted to keep. Sometimes when searching something, I was able to see old mails in the preview list but not open them. I wondered why. Now I discovered that the folders are empty or seem empty. I have no idea why. There are no settings set to auto delete or reduction rules. What can I do to recover my mails?

Asked by faithdance59 2 days ago

Last reply by Jeff Z. 1 day ago

Blocking adds seems NOR to work anymore in YouTube !

I have had AddBlockPlus installed for years blocking ALL adds ! I have lately seen adds before I can see videos in YouTube ! I use FireFox in latest update - automatic up… (read more)

I have had AddBlockPlus installed for years blocking ALL adds ! I have lately seen adds before I can see videos in YouTube ! I use FireFox in latest update - automatic updates itself.

I have tried to UN-install and then RE_install AdblockPlus with no luck - I stille on some videos have adds - one or even two - before I can see the video !

If I wait for a while to start the video sometimes the adds disappears and I can see the video.

I beleave it has to do with updating Windows to 20H2 - because I think I have got the problem after that update.

What can I do to get these adds til Hell ?

Asked by keld.soerensens 2 days ago

Firefox has slowed down

I have noticed that my Firefox browser has become so slow that it is nearly unusable. I have noticed that Mozilla has been offering their VPN for $5/month. Has the compa… (read more)

I have noticed that my Firefox browser has become so slow that it is nearly unusable.

I have noticed that Mozilla has been offering their VPN for $5/month. Has the company slowed down the browser to sell this feature?

Or is there something in the Microsoft updates that have slowed down the browser.

I really like Firefox but I have reverted Chrome simply to get my work done without waiting for Firefox to load. I really am not a big fan of Google and I really find Microsoft to be, well, Microsoft.

Asked by Wesley 3 days ago

Last reply by bill_stewart1 3 days ago

Evernote webclipper not functioning anymore

Good day, since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen: "Welcome to Evernote Web Clipper!" where yo… (read more)

Good day,

since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen:

"Welcome to Evernote Web Clipper!" where you have to confirm to enable web clipper. When clicking on "Allow" nothing happens. At the same time occasionally I got the message the Firefox was not directed to Evernote in teh right way.

What have I tried thus far - without positive outcome: - disabling and then enabling the web clipper in Firefox preferences - deleting and re-installing the web clipper - deleting Firefox, re-install Firefox and then re-install the web clipper

The web clipper is functioning fine under Safari.

May it be that the change of privacy policy by Evernote (dus May 15) has something to do with it ?

Thank you for your suggestions !


Best regards, René.

Asked by René de Wit 4 days ago

Last reply by wysiwyg.jt 11 hours ago

Firefox won't accept cookies of ceraint sites.

I just made a clean install of windows. It seems that firefox for some bizarre reason won't accept cookies from some sites. For example at www.office.com, when I click "s… (read more)

I just made a clean install of windows. It seems that firefox for some bizarre reason won't accept cookies from some sites.

For example at www.office.com, when I click "sing in" and I set up my credentials, I am still at the same "sign in" page. The problem can be easier understood in the following capture. (excuse the watermark)

https://www.youtube.com/watch?v=Bxt3FkLdD4c

I have the same issue with other sites, such as my bank, IRS, etc etc, making firefox practically unusable. Is there any fix for this?

Asked by izacharo 5 days ago

Last reply by jscher2000 5 days ago

Switch Cameras

Why the new version of Mozilla for android, we aren't able to switch camera like we did before ? Now the front camera is the default and I can't see configuration to chan… (read more)

Why the new version of Mozilla for android, we aren't able to switch camera like we did before ? Now the front camera is the default and I can't see configuration to change back. Why ? I have to use a old version to use a rear camera.

Asked by nathiellbarros 2 weeks ago

Last reply by Mohamed Adnan 1 week ago

  • Solved

Backspace keyboard button not working in Firefox 87

Hello, I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the pa… (read more)

Hello,

I just upgraded to Firefox 87 and noticed that I wasn't able to go back to the previous webpage by clicking on the backspace button like what I have done in the past if I'm not using a mouse on my laptop and had to click on the back button in the toolbar with the trackpad. I'm not too sure of why that happened with the upgrade and was a little surprised about that. Hope I can be able to get around this in some way if one of you know anything about this. Thanks.

Asked by Anduma22 1 month ago

Answered by cor-el 1 month ago

Google Suite on Firefox Browser

Hello, I work at a school that uses Google Suite for document sharing. I use Firefox and there were never any problems, but over the past two days a few bugs have appear… (read more)

Hello, I work at a school that uses Google Suite for document sharing. I use Firefox and there were never any problems, but over the past two days a few bugs have appeared. So far I have noticed: 1) Hangouts doesn't work 2) I can't share files with colleagues as Editors of the document (viewer, yes)

When I switch to Chrome, everything works fine.

Is there an issue with Google updated and Firefox not being aligned, or is the problem on my end?

Asked by robert.jason.glass 10 minutes ago

Bookmark option and other permission pop-up didn't exist.

I am using the Developer Edition of Firefox and this problems occur when I noticed that the permission pop-up didn't contain all of the information it was supposed to say… (read more)

I am using the Developer Edition of Firefox and this problems occur when I noticed that the permission pop-up didn't contain all of the information it was supposed to say. This problem also happens when I wanted to bookmark something in the browser itself.

I have installed quite a few extension and some of them also experience the same problem :

  • React Developer Tools (affected)
  • Multi-Account Containers (not affected)
  • AdBlock (not affected)
  • Password Manager (not affected)
  • Tab Session Manager (not affected)

I think this is a bug on Firefox end and I would like it to be fixed as soon as possible. Thank you very much.

Asked by Fadhli890 19 minutes ago

my emails to hotmail accounts often returned unsent

this is te message i get. This is the mail system at host smtp11.relay.iad3b.emailsrvr.com. I'm sorry to have to inform you that your message could not be delivered … (read more)

this is te message i get. This is the mail system at host smtp11.relay.iad3b.emailsrvr.com. I'm sorry to have to inform you that your message could not be delivered

                  The mail system

..................@hotmail.co.uk>: host

   eur.olc.protection.outlook.com[104.47.17.97] said: 550 5.7.1 Unfortunately,
   messages from [146.20.161.80] weren't sent. Please contact your Internet
   service provider since part of their network is on our block list (S3150).
   You can also refer your provider

Asked by jp51 1 hour ago

Password history

Hi, A website ask me to change my password. I changed it, and said yes when Lockwise ask me if I want to update the loggin informations for this website..... but my new p… (read more)

Hi, A website ask me to change my password. I changed it, and said yes when Lockwise ask me if I want to update the loggin informations for this website..... but my new password was not strong enough fot the website... so the new password is not working on the website and the old one is not anymore in Lockewise and.... is there a way to access to my old password in lockewise?

Asked by llepelletier 1 hour ago