Android sync

I have Firefox 68 for Android, and sync doesn't work any more. I reset everything, and now last sync is always 'never'. This happened a few years ago, but why now? I don'… (read more)

I have Firefox 68 for Android, and sync doesn't work any more. I reset everything, and now last sync is always 'never'. This happened a few years ago, but why now? I don't think I missed anything. Sync works between my PCs.

Asked by Pierre LeNoir 2 days ago

Can't Sync on any Android Device.

For multiple days I couldn't sync my account on multiple devices. Samsung Galaxy S7 on Android 9; Galaxy J5 2019 on Android 7.1 and my Motorola One Action with Android 10… (read more)

For multiple days I couldn't sync my account on multiple devices. Samsung Galaxy S7 on Android 9; Galaxy J5 2019 on Android 7.1 and my Motorola One Action with Android 10. I have tried Firefox stable (Version 68.9.0) on all of them and forcing a sync hasn't worked either. On my One Action I even tried Firefox Beta (77.0.0-Beta.2) Since Firefox on Desktop doesn't show a date of last Sync (as far as I know). I don't know if my account has been shadow banned or Sync servers are broken or theres something up with my devices so help would really be appreciated.

Asked by Flegmon_xda 2 days ago

Sync Not Working On New Computer

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks o… (read more)

I am unable to get Firefox sync working on my new work computer. Sync generally works very well for me, however after logging on to my new computer none of my bookmarks or settings sync. I do see that the device is connected to my account, and I get a notification on my personal laptop that the new laptop is connected to the account. I went through the troubleshooting steps and I unlinked all for my devices, updated the browser on all devices, and logged back in. Still no luck, the browser is just not syncing. Any advice would be appreciated.

Asked by nikhil.vashee 20 hours ago

Last reply by cor-el 14 hours ago

Thunderbird has stopped downloading new email messages on startup and automatically.

Thunderbird has stopped getting messages from my Gmail account on startup and later automatically. I can still get them manually by clicking on Get Messages. All my Serve… (read more)

Thunderbird has stopped getting messages from my Gmail account on startup and later automatically. I can still get them manually by clicking on Get Messages. All my Server Settings in Thunderbird are set to get messages on startup and automatically. My Gmail settings are also enabled for all POP mail and have not changed. This is a recent issue. Is this a bug in the recent update?

Asked by Roger 23 hours ago

Last reply by sfhowes 13 hours ago

Firefox Sync is not working / Firefox Sync nie działa

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane ur… (read more)

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane urządzenia są widoczne.

A few days ago synchronization in Firefox stopped working. Relogging and reinstalling the browser does not help. What could be the reason? All synced devices are visible.

Asked by Kasik 1 day ago

Sign In Failed - Firefox Private Network Browser Needs Your Attention

I installed the extension to take a swing at using FPN, but when it asks me to sign in with my Firefox account to allow me to enable the extension, I get an endless loop … (read more)

I installed the extension to take a swing at using FPN, but when it asks me to sign in with my Firefox account to allow me to enable the extension, I get an endless loop where a window pops up for me to sign in and then when I do I get "Firefox Private Network needs your attention." I have standard tracker settings and no other extensions installed. Please help!

Asked by almiketaz 1 day ago

Last reply by Eve 11 hours ago

Firefox won't sync history/bookmarks - but will "Send tabs to device"

Hi, Sync well, won't! I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices. I've trie… (read more)

Hi, Sync well, won't!

I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices.

I've tried one of the Win10 on two networks.

I click Sync, and I get no error messages, but nothing happens. If I check the about:sync-log, I see the following:

Error log is as follows:

1593531177425 Sync.LogManager DEBUG Flushing file log 1593531177426 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1593531177436 Sync.LogManager DEBUG Log cleanup threshold time: 1592667177436 1593531177445 Sync.LogManager DEBUG Done deleting files. 1593531639260 FirefoxAccounts INFO Polling device commands. 1593531639261 Sync.Service DEBUG User-Agent: Firefox/77.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.79.0.20200602222727.desktop 1593531639261 Sync.Service INFO Starting sync at 2020-06-30 16:40:39 in browser session IlbH5FF_JT0T 1593531639261 Sync.Service DEBUG In sync: should login. 1593531639261 Sync.Service INFO User logged in successfully - verifying login. 1593531639262 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1593531639262 FirefoxAccounts DEBUG getOAuthToken enter 1593531639263 FirefoxAccounts TRACE getCachedToken returning cached token 1593531639263 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1593531639263 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1593531639263 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1593531639263 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1593531639263 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1593531639263 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1593531639266 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1593531639769 Sync.Resource DEBUG GET fail 401 https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections 1593531639769 Sync.Resource WARN GET request to https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections failed with status 401 1593531639770 Sync.Service WARN 401: login failed. 1593531639770 Sync.BrowserIDManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1593531639770 Sync.BrowserIDManager INFO Getting keys 1593531639771 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1593531639771 FirefoxAccounts DEBUG enter getAssertion() 1593531639771 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1593531639771 FirefoxAccounts DEBUG getAssertionFromCert 1593531639772 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1593531639772 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1593531639772 Sync.BrowserIDManager DEBUG Getting a token using an Assertion 1593531639772 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1593531639772 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1593531639786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1593531639786 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1593531639786 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -786 1593531640290 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1593531640290 Services.Common.TokenServerClient DEBUG Got token response: 200 1593531640290 Services.Common.TokenServerClient DEBUG Successful token response 1593531640290 Sync.Status DEBUG Status.login: success.status_ok => success.login 1593531640290 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1593531640290 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.BrowserIDManager DEBUG Cluster value = https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1593531640290 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1593531640291 Sync.ErrorHandler ERROR Sync encountered a login error 1593531640291 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1593531640291 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1593531640292 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1593531640292 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1593531640293 Sync.Service DEBUG Not syncing: login returned false. 1593531640293 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Anyone got any idea?

Thanks,

Mike.

Asked by mikehealy74 1 day ago

Firefox Sync is not bringing in my synced bookmarks

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bri… (read more)

My laptop crashed. I am setting up Firefox on a new one. I had enabled Sync on the previous one. On the new machine, I logged in and enabled sync, but the sync is not bringing in any data. I had been using the sync for quite a long time and had not met with such issue. I can see on the devices page both the old and new machines. What can be causing this issue?

Asked by ursJAR 1 day ago

Last reply by Jinx 1 day ago

How can I tell whether IT/ISP has blocked firefox syncing?

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing… (read more)

Starting this week, Firefox syncing doesn't seem to work anymore at a particular place I visit every weekday. I mean, I can still log into my Firefox account, but nothing syncs: not extensions nor passwords nor bookmarks, even if they all have check marks next to them in about:preferences?entrypoint=fxa_app_menu#sync.

Is there a test I can run to see what's going on behind the scenes? Thanks.

Asked by Mozilla cheese 1 day ago

Last reply by Mozilla cheese 1 day ago

not sync

Hello I need help, I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices. do not know what's going on,… (read more)

Hello I need help,

I've been using SYNC for many years and it's always worked fine, but at the moment I can't sync my account on new devices.

do not know what's going on, I've done disconnect on all devices, I re-logged in but does not sync my passwords and sites

Asked by Raul Xavier 1 day ago

Last reply by Andrew 1 day ago

FF Private Network (vpn) "needs attention"

I've been a volunteer tester of FPN for months. This AM I got a pop-up that FPN needs attention and to log into account. I could not log into the account through the li… (read more)

I've been a volunteer tester of FPN for months. This AM I got a pop-up that FPN needs attention and to log into account. I could not log into the account through the link provided by FPN even after four attempts/confirming usr/pwd. I did get in via the moz://a site and here I am. Is there an issue with the FPN vpn? What can I do to resolve? Thx

Asked by goffice 1 day ago

Last reply by Eve 11 hours ago

Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (read more)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Asked by Jinx 1 day ago

Last reply by cor-el 7 hours ago

Firefox syncing as a new device

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new brow… (read more)

Has anyone else encountered the problem of Firefox for Mac disappearing from my after restarting my computer only to pop up after a few minutes and set up like a new browser? I was using Firefox on my MacBook Pro with sync on, but after restarting my laptop, Firefox shows up as a new device syncing my account and I can see my previous browser's synced tabs as if that was a separate device. Sorry for rambling, anyone have a solution?

Asked by Mak 1 day ago

Firefox Android won't sync and won't show up as a connected device on Desktop

I have signed in on Android but Bookmarks and History will not sync at all, when I try to send a tab from the desktop it says "No Devices Connected", despite both device… (read more)

I have signed in on Android but Bookmarks and History will not sync at all, when I try to send a tab from the desktop it says "No Devices Connected", despite both devices showing up when I go to manage devices.

Asked by yassER 2 days ago

Keyboard Shortcuts don't work on a mac.

Hello. I like to end my text conversations with this cute little fish: <{~~< But it's quite difficult to type on a desktop, so I made a shortcut to it in my mac OS,… (read more)

Hello. I like to end my text conversations with this cute little fish: <{~~< But it's quite difficult to type on a desktop, so I made a shortcut to it in my mac OS, by typing pf. It works everywhere on my machine but on firefox, which is my preferred browser for chatting, so it's the only time I really need to use it. It's a serious buzzkil, especially since it SHOULD WORK, but doesn't. Can anyone help? I'm on a brand new machine, with a brand new (June 29 2020) download of Firefox with the french canadian language pack installed (it didn't work before I put the language pack on either).

Thanks in advance.

Asked by Stormvyse 2 days ago

firefox will not sync

Hi, firefox will not sync. it's been weird for a while. I generally have to send tabs to my desktop computer 2 or 3 times before it'll take. now i have uninstalled firef… (read more)

Hi, firefox will not sync. it's been weird for a while. I generally have to send tabs to my desktop computer 2 or 3 times before it'll take. now i have uninstalled firefox and reinstalled it and it just won't sync now. I've done it multiple times. i've turned my phone off and on in between uninstalls and installs. I've made sure my samsung core apps are updated. I'm doing everything correctly and firefox just will not sync. I sign in and press sync now, it does that 'working' thing for a moment and then goes back to saying it's never synced.

Asked by tremault 2 days ago

Prevent FireFox from executing a search for "unknown" domains

Since one of the recent FireFox updates, the default action in the URL bar for "unknown" domains is always a search. As a web developer, this is extremely aggravating, si… (read more)

Since one of the recent FireFox updates, the default action in the URL bar for "unknown" domains is always a search. As a web developer, this is extremely aggravating, since I can no longer type "foo.local" into the URL bar and confirm, in order to access http://foo.local/ (see also attached image). It will instead execute a search for "foo.local".

I have looked through the options of browser.urlbar in about:config, but so far I couldn't identify if any of these options would influence this new behaviour.

Asked by fritzmg 2 days ago

Last reply by fritzmg 2 days ago

Sync not working

I am signed in on both my iPhone (26.0) and Mac (77.0.1 (64-bit)) but when clicking on my device in Send Tab to Device nothing happens. Also my bookmarks and history are … (read more)

I am signed in on both my iPhone (26.0) and Mac (77.0.1 (64-bit)) but when clicking on my device in Send Tab to Device nothing happens.

Also my bookmarks and history are not syncing up even after clicking sync on both devices.

Any ideas what is going on?

Asked by max48 3 days ago