Browser Privacy: Enhanced Tracking Protection & Cookies and Site Data have conflicting issue

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section. Under … (read more)

Issue summary: I lost over 100 sites listed in the Cookies and Site Data section when I simply removed a few websites in the Enhanced Tracking Protection section.

Under the Browser Privacy section, the two subheads, "Enhanced Tracking Protection" and "Cookies and Site Data" serve two distinct purposes—as I understand. Enhanced Tracking Protection will automatically add the URL of a webpage (that you currently have open) to the Enhanced Tracking Protection screen whenever you disable the shield in the search bar. This will turn off tracking for that website until turn you it back on. You can also manually add websites to the Enhanced Tracking Protection screen if you have mulitples to add. This whitelist will stay active until you delete them or click on the shield to turn it back on.

The Cookies and Site Data section further down, allows you to create a list of sites that you want to BLOCK, ALLOW FOR SESSION, or ALLOW cookies and site data to be used, and retained or not. This differs from the Enhanced Tracking Protection section.

Today, I wanted to delete one of the websites listed in the Enhanced Tracking Protection, and did so manually. But since there were only a couple listed (I rarely add to this screen), I simply clicked on "Remove All Websites" instead of "Remove Website." Unfortunately, when I went down to the Cookies and Site Data list (which I use all the time) to add a new URL today, my entire list was gone! I did not remove or enter anything in the Cookies and Site Data screen today, prior to using the Enhanced Tracking Protection screen.

As you can guess, I am sick because I had over 100 sites listed in the Cookies and Site Data section, and lost them all when I removed the few websites in the Enhanced Tracking Protection section. I don't know why or how this happened, but it is worth noting that I did just update Firefox this morning to vs 125.0.2 (from 124.0.2). My list is gone, but does anyone have a reason why it happened and is there a way to prevent that in the future? Or is it some kind of bug with the latest release or an earlier one. (I haven't opened the Enhanced Tracking Protection screen for a long time, so it could be from any past release.) Sorry I don't have more info than that. Any solutions would be appeciated.

Asked by sand1 2 minutes ago

firefox extension can't read and change data on this site

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing … (read more)

why can't I use the lingq importer extention? I get a message for all my extentions that says: firefox extension can't read and change data on this site. It's preventing me from using the LingQ importer extention.

Asked by ElJay1951 2 hours ago

Last reply by jscher2000 - Support Volunteer 5 minutes ago

Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error mess… (read more)

Unable to run firefox. I get the error message. (see attached screenshot) After terminating firefox processes, I attempted to create a new profile. and see an error message. (see attached screenshot)

Asked by P J 10 minutes ago

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (read more)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 5 hours ago

Last reply by weary 14 minutes ago

Billón- refund

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it … (read more)

Please refund m money for the yearly subscription amount which I never agreed to purchase . I sent 3-3 messages asking for a refund. When I pushed the submit button it won’t allowed me

Asked by Maritza Stenehjem 48 minutes ago

Last reply by Maritza Stenehjem 19 minutes ago

Firefox HTML Document 0 Bytes Download

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and htt… (read more)

I noticed that FireFox downloaded a Firefox HTML Document called GnT6qZGD with a size of 0KB, during this time I had tabs open from both https://wago.io/weakauras and https://www.curseforge.com/

Scanned it with Bitdefender and it was clean and when editing in notepad it is empty and a blank page when accidentally opening it.

Then completed a full system scan and it come up as clean.

I have 2 questions,

1st, Is this still a bug in Firefox that appears to have been reported before? 2nd Should I be concerned about it?

Thank you

Asked by Husker 33 minutes ago

Last reply by jscher2000 - Support Volunteer 25 minutes ago

Thunderbird will not allow me past Add Screen on any Add-on

Process is below: 1. I can successfully navigate to add-ins and choose and add-in to download 2. I can successfully click Add to Thunderbird 3. The screen in the attac… (read more)

Process is below: 1. I can successfully navigate to add-ins and choose and add-in to download 2. I can successfully click Add to Thunderbird 3. The screen in the attachment below is shown 4. I cannot get past this screen. If i click Add nothing happens and Thunderbird eventually shuts down.

I am using Debian Linux in a virual env on chromebook currently on version 115.10.1 (64-bit) of thunderbird.

Need to be able to download TBSYNC and the appropriate add-ins to get caldav and Exchange active sync to work. PLEASE HELP :)

Asked by coxjustincox 28 minutes ago

I am a senior citizen, not very computer literate and just want some technical support from Mozilla

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem. … (read more)

Most of the time I cannot print my emails because an "add blocker" is installed. So now, I no longer use Firefox, since when I use Microsoft, I have no such problem.

Asked by samandmort2 32 minutes ago

unread vs unified

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders an… (read more)

I understand the basic differences between unread folders and unified folders what I don't understand is why two of nine my accounts are listed in both unified folders and unread (see circled in red) how do I remove the two accounts from unified folders or

add more to it
and what makes it confusing is that the subfolders aren't the same when listed in unified or unread

Asked by TheDragon 3 hours ago

Last reply by TheDragon 41 minutes ago

'trust this device' not working - why?

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist … (read more)

For several sites, when i check 'trust this device' it doesn't work. next time i signin it still requires 2fa from the site. i've checked and the certificates do exist as i get a message saying already exists when i try to import. this is a very user hostile function. I do not have this issue with Chrome or Microsoft Edge!!!!! i hate to begin using one of these vs Mozilla Firefox to get around this but i may have to do so. my wife and i share access to critical sites so if i need to see her info or she needs to see mine, we both have to be available in order to access the site. Mozilla Firefox 'bug' is requiring us to do so and it doesn't satisfy our requirements. any ways to solve this issue is greatly appreciated. so far no 'searched' solutions work.

Asked by jdk 7 hours ago

Last reply by cor-el 41 minutes ago

Browser no longer asking for primary password

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back. When in about:logins, I click on the l… (read more)

This started a few weeks ago. I thought it might have been because I synced the passwords with other devices. I reverted it back.

When in about:logins, I click on the log in button but nothing happens.

Asked by m 🌻 14 hours ago

Last reply by cor-el 44 minutes ago

Slow Performance for Years

Just switching between inboxes can cause up to a 10 second delay with Thundebird "not responding" with the spinning wheel. It has been like this for the last few laptop… (read more)

Just switching between inboxes can cause up to a 10 second delay with Thundebird "not responding" with the spinning wheel. It has been like this for the last few laptops I've had and through all the updates and I am getting ready to call it quits. I did a performance recording of me just clicking through the different folders and then it locks up on one. You can see it here https://share.firefox.dev/3WlrRi9

I am using a primary gmail imap account, an office 365 imap account, and another imap account from an ISP.

On Win 10 LTSC, CPU: 16 x 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz @ 2304 MHz 10240 KB Cache, MEM: 65277 MB, 60% (39120 MB) free, GFX: NVIDIA GeForce RTX 3080 Laptop GPU 16192 MB

Asked by Mibix 45 minutes ago

Mail bar missing

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed… (read more)

I recently purchased a new laptop and needed to migrate my old Thunderbird profiles. This is what I did: 1. Backed up profiles from old laptop 2. downloaded and installed latest version of Thunderbird on new laptop 3. coped profiles into \roaming directory 4. tested and successfully received emails and viewed all old emails.

The problem is that the Mail toolbar is nowhere to be found. Also, the calendar is missing. I tried right clicking on empty space and it only showed "menu bar" as an option. Attachment shows nothing in the toolbars option of View dropdown.

Asked by m_nowak 2 days ago

Last reply by m_nowak 52 minutes ago

browser

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and co… (read more)

Thank you for your assistance in advance. Since I updated my browser, I've encountered some issues when trying to maximize the virtual screen in my tv. I use a Mac and connect the screen to a web TV to watch YouTube in my big tv. However, when I click to maximize the window, the connection becomes unstable, and the virtual screen disappears every time I click the YouTube icon to do this. This problem never occurred before. I would appreciate your help in resolving this issue. Please let me know if you require any additional information from me.

Asked by A77EXOTICFLOWER 56 minutes ago

Can't update my password on Thunderbird 115

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off. I followe… (read more)

Every year I am required to update my university's net id password. Normally T'bird responds asking for a password update. Not this year; I am just cut off.

I followed all instructions from the T-help site. But it is impossible to update the "saved password." "edit" is not allowed.

When T-bird did ask me to connect via Google, see the screen shot, the next screen locks with a 403 error message, also attached.

I would like to continue to use Tbird, but this is making it impossible. My university's IT people had me download the T-bird again, but the problem persists.

Please advise soon.

Asked by Jane Burbank 5 months ago

Last reply by photobob1 58 minutes ago

No reminders at all

I have Thunderbird 115.10.1 (32 bit) and Windows 10 Pro, 64 bit. The reminder function quit working...nothing at all I'll add an appointment ask for a reminder, but no… (read more)

I have Thunderbird 115.10.1 (32 bit) and Windows 10 Pro, 64 bit.

The reminder function quit working...nothing at all

I'll add an appointment ask for a reminder, but nothing happens however it used to work

I used to get a reminder email as well as a notice sent to my phone, but now nothing to include the folks I have invited to the event. No reminders for anyone. I have checked Notify Attendees and Separate Invitation per attendee on the Edit Event pop up the by nothing I do seems to work.

The goal is to get the reminder to the phone screen(s) and emails.

Many thanks as I'm lost on this one

Thanks!

Len

Asked by b52srule 1 hour ago

account setup

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new acc… (read more)

Since installing Ubuntu 23.10 on my new desktop pc, Thunderbird is failing to see the account details in .thunderbird I copied all the files from my backup into a new account directory (/home/cfi/.thunderbird/y4xyxmli.default), a technique that has worked many times in the past, but not this time. Previously, thunderbird has simply taken the settings from the backed up files and used those to connect to my organisation's mail server. Any ideas? How can I force Thunderbird to read the old account settings?

Many thanks.

Asked by cfi2 12 hours ago

Last reply by christ1 1 hour ago

UID MOVE failed

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was intro… (read more)

Hello, I did look for related posts but found nothing close enough to this so I thought I would create a post. I don't ever recall having this issue before v102 was introduced but now it happens once in a while but not always.

If I am in the inbox of my main mail account and choose to delete a message, it goes away and then reappears almost immediately. There is a box that shows up at the bottom right of the screen that says: The current operation on inbox did not succeed. The mail server for account (my main mail account is shown) responded: UID MOVE failed. This account is in Canada on the Bell Canada network so perhaps it is an ISP issue?

I have 3 mail accounts set up - all IMAP. If I close TB and reopen it, the message is gone as if it required the program to close in order to complete the delete request.

If anyone has experienced this and has any suggestions or tips, it will be greatly appreciated. - Thanks, Mike

Asked by mike611 3 hours ago

Last reply by mike611 1 hour ago