All Products Support Forum

When you open a web site, a tab is created. And, obviously, if you have more then one site open, they're all there. But I just noticed that with the fourth tab, they stop being visible, and there's arrows on the far left (and right). So if you have five or six pages open and you want to go back to the first tab/web site, you have to hit the arrow on the far left to make that tab visible, and then click on the tab.

So they went from one step/click to two. Why do they do this? If it aint broke, don't fix it!

I don't want it like this. I want all the tabs there, without any arrows. Just like it always was. How do I get it back to what it was?

This is a very recent issue for me. A couple of days ago "tel:" links stopped functioning. I click on a callable link and nothing happens. I checked default applications, and tel: isn't even listed there. The first time it happened there was a dialogue box asking me what application to use, but after that nothing opened at all. I build and monitor websites, so I'm constantly checking these links for functionality.

Hi,

I recently developed a Firefox browser extension using Manifest V3, it's to show coupons & offers on 1000s of online shopping website.

To function properly, the extension needs to have permission for 'Access your data for all websites' ( <all_urls> permission)

During installation, permission prompt does show up, but it doesn't ask permission for 'Access your data for all websites' but ask for other permission.

I have specified this permission in the permissions key in my manifest file. However, when I try to install the extension, It asks for other permission, but not <all_urls> permission: Screenshot at https://i.imgur.com/UiG5Dve.png

After installation, it start working properly only if user has manually granted permission from extension settings https://i.imgur.com/4QWOLOC.png Most users would not know this and may uninstall the extension if permission is not granted prior.

Please suggest the fix.

Here is how my Manifest V3 permission code look like https://i.imgur.com/JmMM3l2.png

I am using Firefox latest version and I have checked with/without any other extensions or add-ons that may be impacting the installation process.

I would greatly appreciate any help or guidance in resolving this issue. I believe the permission prompt is crucial for my extension to function properly and I would like to get it working as soon as possible.

Thank you for your time and assistance.

Best regards,

Krishna

I am often switching office and change my system default printer always first when I am in a new place. I learned from the community here that the right thing to do for having Firefox/Thunderbird follow this choice is set print_printer to 'default'. The problem is that this does only work for a while. As soon as I use the selection dropdown in the printing dialog (e.g. to exceptionally select the PDF printer) it will overwrite 'default' by that printer. The consequence is that from that time on I have to manually select the printer or got to the config editor again to set 'default'. Is there any simple solution I overlooked?

If not can you tell me how I can make a feature request? A simple solution would be to include something like 'System Default' in the dropdown list in the printing dialog. Although for my taste, it would be better to have the selection in the printer dialog only temporary and return to the previous printer selection for the next printing.

Good morning. I use thunderbird with a 365 account to manage my mail. I set the option "mail.server.default.check_all_folders_for_new" to true to get all folders when I refresh the email. The problem is that at startup I get an error saying "the current operation on [FOLDER] did not succeed the mail server for account [ACCOUNT] responded [FOLDER] doesn't exist" (see screenshot). I got it for several folders. The problem is that these folders are all deleted or renamed folder that doesn't exist in 365 and if I go to account > subscribe these folder doesn't exist. My guess is that internally thunderbird saved the old folder to be refreshed and never removed it. Is there a way to fix this problem? Thanks

I was looking at my event log tracking down one issue when I noticed hundreds of audit failures (outbound connection blocked) in my event log.

Firefox is not even running. I've just started my computer. It's trying to make a connection to google @ 34.107.221.82.

Fortunately something is blocking the connection attempt, but why is Firefox making hundreds of connection attempts when I haven't even opened firefox? How do I stop it?

I looked in task scheduler and couldn't see anything there. Looked at group policy, couldn't see anything there.

FF91.13.0esr

When I try to use the sign in through google function (such as the popup created by soundcloud or third party clients, like the Riot Games launcher), as well as just signing into google normally, the page prompting me for my email loads fine. However, when I provide my email, regardless of account, loading the prompt for my password takes a very long time, ~1-2 minutes. The page just spins infinitely, doesn't show any considerable usage in firefox's task manager, and doesn't give any errors in the process. The problem doesn't happen in another web browser, such as chrome. What's strange is that, AFAIK, the only two processes affected are the google login, and amazon checkout. I can hit the checkout button on amazon, but the page will simply load eternally. If I look at amazon through other means, such as my phone, I can see that the order I just checked out HAS been created and paid for, but firefox is caught on something and never loads the order complete page. Other logins and loading processes are not affected. Some (I have been trying to fix this for days and cannot remember all) of the troubleshooting steps I've taken are- -Manually removing all extensions -Disabling Window's Defender's browser protection -Running Firefox in safe mode -Completely refreshing firefox, wiping all settings, cookies, cache, and logins -Disabling tracking protection (although the indicator shield shows no activity on google's sites) -Double checking the cross-site cookie protocol (I've had the automatic five-exception set up, and have never been prompted about it before -Given the nature of the sites with issues (google, youtube, and amazon) I even checked for evidence of the Trojan mentioned here to no avail: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load

As someone that uses the command line terminal a lot, I constantly find myself pressing the "tab" button on my keyboard when typing a URL in the address bar to accept the current suggestion and move to the next segment. For example:

1. I want to go to www.example.com/segment1/segment2
2. I'll start typing "exa" and since I visit this site a lot, Firefox helpfully completes example.com
3. I would like to press "tab" on my keyboard to have Firefox complete example.com/ then I can type "seg" and Firefox could complete it to "example.com/segment1

I know I can do this by pressing the right arrow key, but that requires me to lift my right hand off to press it. I would like to be able to easily do this with the "tab" key which my pinky can quickly press. Pressing "tab" currently, has Firefox pick some complete url which I don't want, i.e. www.example.com/segmentA/segmentB

I recently got the latest version of windows 11 to go with the latest version of firefox. I play streaming movies on several apps with the sound working. all apps that use sound work, except for one. Firefox will pay the sound for a couple seconds and go silent. For now I am using chrome, which allows the sound to work on all of my streaming videos and movies (netflix, amazon, etc.). I would prefer to use firefox, but will unable to do so unless I can get the sound working again. I updated my sound card drivers and my video drivers. Thanks

Question 1. I see questions similar to mine, but how do I access replies? I click on them, but there is no link attached.

Question 2,  How do I use Firefox Monitor to change my Firefox account primary email address to an email that is already in use, by me, used for an older version of Firefox on a previous computer that is no longer in service? 

This is what I've done. In Monitor, I clicked on the link that says "Change Primary Email Address." It goes to a nice instruction page. I click Menu lines, go to Manage Account, I try to add the email as a secondary, so that I can then make it my primary. I click save. However, I get a pretty red error message that tells me "Account already exists." Of course it does. It's my account. I'm on a less than a year old PC, which came with Windows 11 already loaded. I'm on Firefox version 109.0.1, 64-bit. I've used Firefox on laptops for years. I'm very comfortable using regedit. Thanks. Lakshmi

I am using Firefox and other browsers to attempt to download files containing multiple spaces in the filename, but only Firefox is condensing the multiple spaces down to a single space when downloading. I've seen this in another support request, dated June of 2021, but there was no resolution posted. Any help would be appreciated. I can see the app displaying the file correctly, and when moving the file among the different stops in the app, the spaces are replaced by the '+' char, so as to keep track of the spaces. However, as soon as it lands on the download option, it retains only a single space. Thanks in advance.

Kev

Hi,

Thunderbird asked me if I wanted to automatically compact the folders. Right after I choose YES. I can no longer view some of my emails. THere is some kind of email code instead. Here is a sample. below...

How can I fix this to view my emails...normally??

Thanks Richard

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The website https://login.fidelityrewards.com/onlineCard/login.do does not work with Firefox, but works with MS Edge or Google Chrome. No error is displayed. Why is this website not working?

Firefox now sometimes seems to hang on some favourite sites: Task Manager reveals up to 24 tabs/windows open (the number in parentheses after the app name) and Disk C is 100% active. It can stay this way for ten minutes with no change on the monitor and mouse clicks do nothing. If you kill Firefox via Task Manager and try to restart, you can get a splash screen that it's still running and do I want to close it. Sure enough, there's seven line items for Firefox in Task Manager. I use Trend Micro as anti-virus software but I can't figure out what the problem is. Any ides? (I've updated my version of Firefox repeatedly. 'Richard Corbet