Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 2 6498

How to disable various Firefox popup suggestions or usage hints

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I s… (read more)

How can I disable various Firefox usage hints? I've uploaded an example of one of these hints associated with the List all Tabs button. This hint pops up every time I start Firefox. There are other hints like the attached that appear from time to time.

This doesn't appear to be a bug. During a recent Firefox update, I believe I either checked a box to show me these hints or I failed to uncheck the appropriate box. I haven't figured out how to discontinue these hints (via Internet search, Firefox support search, or me poking around in Firefox settings).

I'm running desktop Firefox on Windows 11 Home, version 10.0.26200 build 26200.

Thanks.

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Unable to search within Lowes, Home Depot, Tractor supply sites for items. I can access the main site.

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Bl… (read more)

Trying to access search Home Depot, Lowes, Tractor Supply gives errors. Works with Chrome. Started about 2 weeks ago or so. I use Starlink, no VPN, tried disabling Ad Blocker, Clearing cache for Lowes, no Add ons, but still doesn't help.

Error msg from Tractor Supply is: Access Denied You don't have permission to access "http://www.tractorsupply.com/tsc/catalog/lawn-garden?" on this server.

Reference #18.b1560e17.1773796157.35d73adf

https://errors.edgesuite.net/18.b1560e17.1773796157.35d73adf

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Just recently I changed my privacy settings to take advantage of the privacy opt-out option for websites not to share my data or information. I went to my AMX credit card account and now every time I move to a new page the message, "Your Global Privacy Control opt-out signal has been honored" pops up and gets in the way of the information on the page. I am constantly having to click on the X in the corner to close the message box. Once would be enough for each main website. Having it pop up every time is absolutely annoying. I like having this option but if it's going to make me have to close the informational box every time I move to a new page or back to a former page, then I will have to undo the choice. The web designer who put this message text into the Firefox browser needs to find a way to only have it pop up once if they feel it is really necessary to tell me that they are blocking information from other companies. I really don't even need the first message just as long as it works behind the scenes. I hope someone gets web support to look into this issue. It's just so annoying.

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I have selected the 4 rows for shortcuts on my tab and have installed all but the last 3 spaces in the end of the 4th row. There's no option whatsoever to continue to add… (read more)

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Firefox 115.34.0esr (64-bit)

Hi Team I would like ask about some website issue .The website do not allow me log in because see my Browser as outdated. Can it be fixed somehow? I use Firefox 115.34.0… (read more)

Hi Team I would like ask about some website issue .The website do not allow me log in because see my Browser as outdated. Can it be fixed somehow? I use Firefox 115.34.0esr .

https://urzadskarbowy.gov.pl/

My windows 8 do not allow update new Browser and I would like use Firefox 115.34

Olek

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Firefox (mozilla?) does not recgnise that U've already upgraded to windows 11? how do I have it recognised?

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have i… (read more)

I don't understand the problem. My accessing Firefox has become limited. I received a note to Upgrad to windows 11... I hae already upgraded. What must I do too have it recognised?

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Ad-blocker

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere … (read more)

I have just had to replace my PC following a bit of a disaster with my old one. The new PC has Windows 11. As usual I downloaded Firefox as I always use this. Somewhere in the installation of Firefox I must have been asked about blocking ads, but I don't remember. Now all ads are blocked, which I don't mind, but some sites are asking me to disable my ad-blocker if I want to use their site. Mostly I don't but there is one I need to use, so I would like to add that site as an exception, but I cannot find any mention of any ad-blocker in settings. Where do I find this? and how do I add exceptions?

The only add-on that I have in Firefox is the 'Privacy Badger' which could be the problem I suppose, but I can't see the website listed in the ones Privacy Badger is blocking.

Any help would be appreciated

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I have found in the settings where it looks like I can increase the font size to better see and read my emails, but it does not affect what I have. How to increase font s… (read more)

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How to increase font size to make reading easier?

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Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arro… (read more)

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

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Firefox crashes when I click pop out video button.

When Firefox updated 149.0.2 to 150. Every time, I am watching video any site when I click the pop out button Firefox crashes and sends a report. I copied the text file f… (read more)

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After version 149 update, search returns blank page on yahoo

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Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

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Firefox VPN and DNS over HTTPS Max Protection

Does Firefox VPN not work with DNS over HTTPS set to Max Protection, and when using a custom provider? With the VPN on and DNS over HTTPS set to Max Protection set to cus… (read more)

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With the VPN on and DNS over HTTPS set to Max Protection set to custom provider, no pages will load and I get an error screen/can't connect to proxy screen.

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