Firefox ESR 102.80 issues with Sharepoint and OneDrive

When trying to open Sharepoint or OneDrive Sites I receive either an 401 Access denied or a: We are sorry, something went wrong. The issue is actually described in https… (read more)

When trying to open Sharepoint or OneDrive Sites I receive either an 401 Access denied or a: We are sorry, something went wrong.

The issue is actually described in https://support.mozilla.org/en-US/questions/1373433 It seems that it broke again now. There are also other people having this problem: https://www.reddit.com/r/sysadmin/comments/11aot6r/firefox_10280esr_seems_to_have_broken/


If I either clear all cache, active logins and cookies or reload with STRG + F5 it will work temporarily. Setting dom.serviceWorkers.navigationPreload.enabled to False fixes it completely.

Asked by Windows_User 2 weeks ago

  • Solved

Removing the Extensions Puzzle Piece Icon?

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it...… (read more)

I just updated to the latest version of Firefox, and all of a sudden I have a new icon, Extensions, that looks like a puzzle piece, I cant seem to be able to remove it....at all.

Asked by Imot 2 months ago

Answered by cor-el 2 months ago

Firefox 111.10 Introduced a pdf editing feature that doesn't work.

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it. … (read more)

The new pdf editing feature doesn't work. When opening a pdf with Firefox I can only copy any text that's there but I cannot edit or add to the document, mostly view it.

Asked by obtrunco 5 days ago

Last reply by cor-el 4 days ago

The RETR command did not succeed.

Need help in the following error message. Is this a problem with Thunderbird or it is a problem with MS outlook365? Any solution to fix this? The RETR command did not … (read more)

Need help in the following error message. Is this a problem with Thunderbird or it is a problem with MS outlook365? Any solution to fix this?

The RETR command did not succeed. Error retrieving a message. Mail server outlook.office365.com responded: Server Unavailable. 21

Asked by ykt2369 4 months ago

Last reply by jtcavuotisr 3 months ago

Firefox 111.0 freezes on start up

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that w… (read more)

I just updated to FF 111.0. After restarting FF comes up but then nothing. After a bit of I got the option to force close it. I tried opening a Private Browser and that worked fine so I figured it was one of my add-ons. However after closing the Private Browser and trying opening normally again it worked just fine. Disable all of my add-ons and for the same issue.

Renamed my AppData/Roaming/Mozilla folder and starting as normal worked fine. What a giant pain in the <bleep> trying to set everything back up.

Performed some more science and noticed this. After setting my Mozilla folder back, starting FF, and looking at the TaskManager, There would be 3 processes, one of those after a bit of time would show in red as Not Responding (or words to that effect). Clicking the window a few times to get the force close dialog again. Trying to open FF again, it opened just fine.

So I'm tempted to blame something in the update that is causing this. Yes, I could just start with a fresh Mozilla folder and reinstall all of my add-ons and blah blah blah, but whose to say that after setting everything back up the way I had it the problem won't come back.

I have thought about rolling back to FF 110.0.1, and suppressing the update check.

OS: Windows 10 64-bit Firefox: 111.0 64-bit

Asked by wolf68k 6 days ago

Last reply by wolf68k 2 days ago

firefox 111.0 64bit unified extension button that cannot be removed

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:conf… (read more)

Yesterday when Firefox 111.0 64 bit was installed, updated the unified extension button shows up and it cannot be made to not appear or hidden. I even tried to about:config and change the extensions.unifiedExtensions.enabled from true to false and restarted Firefox yet the extensions button still appears. On older foxfire versions could get rid of it by doing the above and it worked but this new version 111.0 64bit I cannot get rig of the extensions button icon that appears on the end of the tool bar. Please fix it so I don`t have to see this button in the Firefox toolbar at the end of it. I even had a computer online tech try and he says you have it fixed so it cannot be removed. I see others have complained about not being able to remove the button from the tool bar also..

Asked by wiseguy 6 days ago

Last reply by wiseguy 6 days ago

Firefox doesn't open properly after latest update

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second ti… (read more)

After the latest update, it takes two tries to open Firefox. The first time I get a blank page, which I close (and it's supposedly reported to Microsoft.) The second time I open it, I get a message about starting a new session, which I click, and then it opens properly. This has happened every time since the latest update.

Asked by danisulik 4 days ago

Last reply by jscher2000 - Support Volunteer 3 days ago

  • Solved

Scrolling with the mouse wheel doesn't work.

Hi! I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs. If I switch to Safe Mode, the scrolling wheel works. But if I switch b… (read more)

Hi!

I can't scroll with the mouse wheel in Firefox. It works fine in other browsers and programs.

If I switch to Safe Mode, the scrolling wheel works. But if I switch back to normal mode, the wheel does not work again.

I tried to switch off and switch on "Use autoscrolling" and "Use smooth scrolling" settings, but it didn't help.

Unfortunately, "Refresh Firefox…" and reinstalling browser completely did not help.

I am at a loss, please help.

Asked by izmai1 1 month ago

Answered by TyDraniu 1 month ago

Scrolling

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of scr… (read more)

The scrolling functionality in Firefox on my mouse has suddenly stopped working - please help. Does not scroll down the bookmarks pane. Webpage scroll bar on right of screen won't work with my mouse, must be dragged down or up the page using cursor.

Asked by martin.birch 4 months ago

Last reply by James 3 weeks ago

Drag and Drop downloads from Firefox toolbar to MacOS folder no longer working

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer abl… (read more)

I am currently running the latest version of Firefox Version 111.0 (64 bit) on an Intel Mac OS machine. Firefox updated automatically per usual but now I am no longer able to drag from my toolbar downloads dropdown to either my desktop or any folder on my Mac. I used to be able to do this and it was apart of my daily workflow. So frustrating that something so small would be removed. I can only drag from my downloads to a new Firefox tab ONLY if hold down option but that is the only place I can drag and drop. Any solution? Please help.

Asked by Eli Maughan 3 days ago

Last reply by dead.trell 3 days ago

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (read more)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 5 days ago

Last reply by Demozilla 3 days ago

pdf Editor in Fire Fox

I learned that Firefox has pdf editor in the new version but I can't locate buttons to edit/fill a pdf document. I tried to search that on the web but could not find thos… (read more)

I learned that Firefox has pdf editor in the new version but I can't locate buttons to edit/fill a pdf document. I tried to search that on the web but could not find those. Would you please send me the tips on how to use this feature? Thank you.

Asked by ameenbajwa 1 week ago

Last reply by TyDraniu 1 week ago

firefox 110.0 does not run after update

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of… (read more)

The new Mozilla Firefox (version 110.0) does not run after update on my system. After run it shows the window, but this window doesn't respond. The clean installation (of course with profile folder erase) doesn't fix the problem. I have tried both x64 and x86 versions.

The previous version installation (109.0.1) works fine.

There are some screenshots included. I use Windows 7 on Ryzen 7 2700X processor. Could you please advice, what can be done here?

Asked by VZtXRbQfVD 4 weeks ago

Last reply by cor-el 4 days ago

  • Solved

Email issue,

After 30 or so emails downloaded this morning from Comcast, the following error appeared: The RETR command did not succeed. Error retrieving a message. Mail server mail.… (read more)

After 30 or so emails downloaded this morning from Comcast, the following error appeared:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 109 expunged.

It started with message 111 but has dropped by 1 each time the attempt was made. When I login directly to my comcast account, there are no error messages seen except that for a while, the email symbol had a red dot at the bottom which has now gone away. Cannot get tech support at Comcast and the local office has no technical support capability.

Asked by JerrySullivan 3 months ago

Answered by david 3 months ago