All Products Support Forum

1. Whenever you login a site, Firefox does not remember the cookies from the login. So when you close the app and open it later, so you need to login again.

1. Firefox crashes a lot since iOS 16 and now too on 16.1, and now also since the release iPadOS 16.1. This makes the app difficult to use and really bad.

Both are very frustrating and important issue, please fix it!

I am so fed up losing my pinned tabs.

I want a Firefox facility where I can have permanently pinned(locked tabs) and normal pinned tabs.

The permanent ones must not be able to be removed without myself physically clicking and removing them individually and are persistent when opening new browser instances, cannot be cleaned/removed by other cleaner programs are not saved in History.

Permanently pinned tabs should show a mark on the tab like a red padlock.

I use One Tab, but that has it's down side in that it clears my Tabs from the browser in to one single tab and then it is difficult to manage them, there are others and they all have their failings.

Please provide this locked tab facility.

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Whenever I view a video on for example https://old.reddit.com/r/nextfuckinglevel/comments/zg3lhv/the_coldest_temperature_ever_achieved_38/ or https://www.dr.dk/drtv/se/julehjertets-hemmelighed_-hvem-er-tyven_352532 my computer starts to lag, not just the video, my cursor skips around when moved.

This is on latest Nightly 109.0a1, but started after I switched from a AMD RX 570 4GB => AMD RX 6600 XT 8GB, never had the problem with the old vega based GPU.

What I have tried

1. If I disable hardware acceleration the lag stops.
2. If I start the browser in safe mode, the lag stops
3. Playing it in Firefox 1.0.7.1 with HW accelration, no lag!
4. Disabling all extensions, do not stop lag

If I look in task manager, there is nothing to report, no excessive cpu or memery usage

Cpu:3600 memory: 32GB

I have unsubscribed from all newsletter after receiving the first email but days later I'm still getting emails from Firefox (e.g. Superpower #4: See if your info has been leaked).

This is an incredibly bad user experience and to my knowledge illegal in the EU.

I'm probably still within that journey but the journey should terminate the moment I clicked unsubscribed.

I'm on the latest version of Firefox, 106.1, and I'm missing the Firefox View button on my MacBook Pro 13". It is showing on my Mac Mini M1, and both are logged in and syncing properly using my Firefox account.

When I type in about:firefoxview on my MacBook Pro in the URL bar, I see the page but noticed it says "New colorways are on the way" on the right. On my Mac Mini, I see the "Independent Voices" text and an option to "Try colorways".

Bug? Some weird setting on my MacBook? Both are running macOS Monterey, 12.6.

Dashlane extension is blank - couldn't see anything in the window when I clicked on the Dashlane icon but now even the window doesn't open. What's going on?

I've used Dashlane for years without problem. I'm on Firefox 105.0.1 and OS Monterey 12.4

In any folder, I can untick Thread from the column chooser, but I'm using Thunderbird for 11 different accounts each with between 4 & 8 folders. So is there a way to turn off threading globally?

How can I get Thunderbird for Mac to access and use my native Apple contacts? When I go to Address Book, I see that one potential source is 'Mac OS X Address Book' but there's a message saying 'No contacts available'. I went into Apple System Preferences > Security & Privacy > Privacy and clicked on Contacs on the left, but apparently Thunderbird has not requested access to my contacts. Thanks for any help.

Is there any way to extend the visibility of the pop-up switch notification which reads "New tab opened Switch"? I mean another half second or two?

I'm talking about the momentary button on the bottom of the screen which provides a way to immediately switch over to the newly opened tab.

I usually don't switch, but I'm usually too slow to click when I DO want to switch.

When attempting to connect to https://FIDELITY.COM it continues at "performing a TLS handshake to CFA fidelity.com , but won't connect .

Never had this issue. All my other bookmarks work fine.

Fidelity tech support could not identify a problem on their end. Have had clients experience same problem.

Suggested I try Microsoft Edge browser , which works.

Would prefer to connect with Firefox.

Any help is appreciated.

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Is there anyway to set a timeout on the Primary Password? It would be helpful if there was a time limit on how long passwords could be used before having to log in again. At the moment you have to close out of Firefox to lock it down again.

Hi,

My primary email is in the .ru domain and I have lost access to it due to Ukraine goc restricted access to it. How can I change it or set up alternative authentification method without confirmation via email.

I still have access to Account settings from my phone Just have new OS on my PC and faced this problem.

TY BR, Serhii

Until recently I could store the current page as a shortcut on the Android desktop. There was a 'Page' choice in the top right hand menu. That isn't there anymore. There is a 'Add to shortcuts', but that doesn't place the URL on the Android desktop.

I am using Fx for Android version 107.2.0 (Build #2015918523), 1490acda7+