All Products Support Forum

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Hi,

I booted up Thunderbird today with the new update and the font size of the incoming messages is exceptionally small (for me). I have played around with settings and font sizes but I can't seem to increase the size of the incoming email preview font size. See image attached for what I am referring to.

How do I increase the size of this font please?

Thanks in advance

My Thunderbird program stopped receiving emails about 36 hours ago. I can send email from Thunderbird, but not send. I can receive emails if I sign onto the email server on the web. But Thunderbird does not receive. Thanks.

We have used Firefox in our environment for well over a year in the configuration explained here: https://help.okta.com/en-us/content/topics/directory/ad-dsso-configure-browsers.htm

OKTA is our Identity provider to do Single Sign on to our SaaS applications.

today when version 118 rolled out, this functionality stopped working. Can you help me to get this working again. Chrome and Edge are not affected, so we have options, but we would really like to use Firefox.

Thanks so much for your help

Scott

Steps to reproduce : - go to YouTube - open a video - press the full screen button or tilt the phone sideways to trigger full screen - Firefox crashes and forces back to home screen - if opening Firefox again only half of the video component shows as in portrait mode, rest is black screen - if attempting to go side/full screen does properly show the video, but going back again to normal screen still shows the half black screen

I can reproduce this with a almost 100% rate, it only fixes itself by restarting Firefox, where it will work until phone is put to sleep mode.

I tried reinstalling Firefox from scratch, as well as deleting my browser cache and it didn't fix.

Recently, firefox added an annoying feature that throws unwanted popups into my face: Website translation.

I want it gone. I can't seem to find any switch to get rid of that garbage in the preferences. I'm not scared of about:config but the best I could find was a list of languages to never translate.

How do I globally and eternally disable website translations?

With a recent update of Firefox Developer Edition to version 117.0b9 i keep getting extremely annoying popups on all sites, asking me if I want to translate stuff.

I don't want to store unnecessary settings in my browser, related to exceptions to websites/languages that I want vs. does not want to translate.

I want to completely disable translations, globally. Forever. Two questions:

- Why there is no "disable translations globally" checkbox in the newly added popup? - Is there an about:config hack to do disable translations globally, for all languages, for all websites, and forever?

thanks in advance

There is no audio on any website in Firefox only. I'm using Windows 11

1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
2. Numbered list item Firefox does not appear in the Windows volume mixer
3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Just got the new version 115.2.0 64 bit version yesterday. The font size is way too small in the inbox pane and there's not enough spacing. Very difficult to read.

Thanks!

'I refreshed my Firefox bn, I had saved asswords which I could see, I don't want to l;ose book msrks and passwords , refresh didn't helput it still won' t

How do I turn off web translation permanently for ALL pages in Firefox 118.0.1?? It´s the most annoying feature so far from Firefox. Even if I delete all languages in preferences, it shows up on every page I visit.

How do I correct my serious error (when tired) in allowing a Thunderbird 'Upgrade' 115.2.2 (32 Bit) Supernova to install on my Laptop (Windows 10 Home, 64 Bit). I failed to read the Release Notes by trusting Mozilla wouldn't issue such a drastic change without Warnings as it was not just an 'Upgrade'! It has screwed up my Set up, Folders etc., completely changed layout, can't find 'Write Message' tab etc. etc . etc.

The previous Thunderbird Version had many problems further introduced by 'Upgrades' but was at least still had continuity with earlier Versions with a functional MMI (man machine interface) instead of all the changes introduced with the 115.2.2, which in my opinion should be withdrawn completely. N.B My experience in Systems Control, as an Air Traffic Control Engineer, we would throw this out as not fit for purpose.

Help Please and explain how can I revert back to an Earlier Version?

Have you discovered that you cannot raise the 'Message Pane' as far upwards as in previous versions? This is because the developers have increased the minimum height of the Thread Pane otherwise known as 'Message List'.

As of the newest TB version out July 31, 2023, I cannot send outgoing emails. Never had this problem with TB. After years of happily using TB and loving its wonderful functions and features, this inability to send outgoing emails is a mystery. Tried just about everything, but can find no fix. Tried to find a Mozilla-authorized earlier version to replace the newest version but could not find one on a Mozilla-authorized site to download.

Worked with 7 computer techs from the company from which I bought my new Win 11 computer this year--they couldn't find a fix. Worked with 5 techs from my Internet provider but not one of them could fix the outgoing email problem. Uninstalled, re-installed, repeated, checked all settings, stopped security software--nothing fixes the problem. My Spectrum webmail still brings in my incoming and sends out my outgoing emails but TB does not send the outgoing. I can only conclude the problem is the newest version of TB. Am I right? Is a fix on the way?

Who has run into this problem and how have you fixed it? Already spent 2 1/2 days working on this and not even the "computer experts" have a clue. Any TB heroes out there who can come to the rescue? Or should I wait a few weeks until this glitch in the newest version is fixed? Thanks in advance. I'm lost without my wonderful TB!

Thunderbird just upgraded to "Supernova". I hate it. I'm trying to adjust as many things as I can to make it look normal, but I'm stuck on the font. How can I change the display font used so that my folders and email information (NOT the font used in email messages themselves) is different from the default?

Also, is there any way to change the density or size of just one pane? My email list is too cramped, but if I try to change the size or the density, it changes the the all the panes, and so then my folder list looks way to spread out.