Lines of text are displayed over each other

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Fire… (read more)

Good day, Last update of Firefox "131.0.2", I faced an issue mentioned in the attached below. Lines of text or numbers are overlayed over each other. I downgraded to Firefox "128.3.1esr" and the problem is resolved. Now I'm staying on the older version till the issue is resolved. Please keep me posted and let me know if there is anything to do by my side. Thanks in advance. Rani Email removed for privacy

Asked by RaySudki 4 months ago

Last reply by RaySudki 4 months ago

Viewing PDFs in Firefox but opening them with a PDF Viewer

Hi, Up to the most recent update of Firefox I could preview PDFs within a cloud based software, but when I downloaded them they opened up in my default PDF Viewer. Sinc… (read more)

Hi, Up to the most recent update of Firefox I could preview PDFs within a cloud based software, but when I downloaded them they opened up in my default PDF Viewer.

Since the update the preview PDFs in the software just spin and never show, unless I have the setting in Firefox set to "open in Firefox" then I can see them. But if I have that set, then any PDF I try to open or download will open in a new Tab in Firefox, rather than the PDF viewer, and then I have to save it to be able to open it in the PDF viewer.

However, if I change the setting to be "Use Windows Default Application" they open up just fine in the PDF viewer, but the previews in the cloud based software go back to spinning and not opening.

How do I get back to having both things happen, rather than either / or please?

Many thanks for any help offered Best regards Jen

Asked by JP 5 minutes ago

Firefox unchecks "Ask to save passwords"

Firefox unchecks "Ask to save passwords" Often when I open the Firefox browser and try to log into a website, I have to go to settings first to re-enable the option "Ask… (read more)

Firefox unchecks "Ask to save passwords"

Often when I open the Firefox browser and try to log into a website, I have to go to settings first to re-enable the option "Ask to save passwords" before firefox will prompt me with auto filling the user name and password.

I uninstalled all extensions with the exception of "Gmail reverse conversation" and Firefox is up to date.

Asked by Brian Del Terzo 44 minutes ago

BullX NEO Access Code - Use code start=access_OF40QYHWVIP for instant access

Use the Bullx Neo access code "'access_OF40QYHWVIP'" to unlock your spot for early access to the Bullx Neo platform. By entering this code into the Bullx Neo Telegram bot… (read more)

Use the Bullx Neo access code "'access_OF40QYHWVIP'" to unlock your spot for early access to the Bullx Neo platform. By entering this code into the Bullx Neo Telegram bot, you'll gain immediate entry to the platform's features and tools ahead of other users.

Asked by samam hey 1 hour ago

user_pref

Is there a document anywhere that describes all the user_pref keya and what they do?

Asked by balpgm551 2 days ago

watsup support

good evening. I am Tek Bahadur sunar My watsup no is in united Arab Emirates number +971553257604 I am using this watsup number from long time. also I have my chats, File… (read more)

good evening. I am Tek Bahadur sunar My watsup no is in united Arab Emirates number +971553257604 I am using this watsup number from long time. also I have my chats, Files, Documents & groups. which I have been blocked 4 days . I don't know why kindly unblock my account as soon as possible. I have not done anything wrong. From this time I will take care of using watsup Terms & condition carefully. Please help me by unblock my Account 🙏🙏

Thanks & regards

Asked by tek sunar 1 hour ago

Lost reacently tab and password

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information tha… (read more)

One time after renstall firefox i lost my password... . they didnt sync. Today i lost my recent tab. Today i opened firefox and a saw a lot of tat without information that they were like blank page. I thought Firefox had crashed and I closed it and opened it again. And I saw Firefox open without any tab. In the history section, I followed the last Windows and tabs, but it was a one site, not all my tabs. What are you doing in Firefox? Damage to your User Information?

Asked by jalal alizadeh 1 hour ago

  • Archived

EC_ERROR_REVOKED_CERTIFICATE

Hi When I use Firefox to act as a browser to search for topics I get the error message EC_ERROR_REVOKED_CERTIFICATE I am now having to use "Bing" to search This has… (read more)

Hi

When I use Firefox to act as a browser to search for topics I get the error message

EC_ERROR_REVOKED_CERTIFICATE

I am now having to use "Bing" to search

This has been going on for a long time

Thanks Gareth

Asked by Gareth George 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

How does "Subscribe to feed" work here on Mozilla Support?

I hope this is the right place (I've chosen Accounts). When I ask a question, e.g. this, on the right hand side there's a "Subscribe to feed" option with a feed link of … (read more)

I hope this is the right place (I've chosen Accounts).

When I ask a question, e.g. this, on the right hand side there's a "Subscribe to feed" option with a feed link of https://support.mozilla.org/en-US/questions/1492818/feed

When I insert that into my RSS reader, e.g. Feedbro on Firefox, the link isn't accepted.

How does this Subscribe to feed work? (Image attached.)

Thanks!

Asked by Joey 1 hour ago

How to undo asking to Block Element?

Hello, I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blo… (read more)

Hello,

I inadvertently used the option Block Element to get rid of a horrible recurring spam post on FB. I thought I was just blocking that post but what it ended up blocking the options on my whole Facebook program, so now I can't edit/undo anything on my FB page. I know it's within Firefox as it doesn't happen on the other browsers when I am using FB.

I tried to look it up but can't find anything to help me. I was hoping I could end up talking to a real person as I know it can get confusing but perhaps you can give me step by step instructions?

I need to know how to UNDO blocking an element. I've attached an image but I'm not sure if it fully explains what I'm dealing with.

Thanks, Ellen Claxton

Asked by martianellen 5 days ago

Restore or re-Sync my Bookmarks from mozilla to my Account

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning. … (read more)

My account was recently hacked by someone using find-it pro hijacker after i clicked on a phishing/spam email disguised as a git-hub repository for AI/machine learning.

The hacker gained access to my google,MS,linkedin,X and other email accounts he removed my profile photo on linkedin and deleted all my education and employment details, he also went to X and changed my name from Daniel to (Tesla Investor) in order to deceive innocent people,he also deleted or synced a lot of my emails in a bid to sieve for financial data he can use to compromise my banking and card details

i have been able to recover all the accounts, made a police report to protect myself in case of impersonation and also following up with the x-support team to unmask his identity as he even posted! from my account.

I had to wipe out everything Firefox from my system as i did not know exactly what directory had been compromised unfortunately l lost all my bookmarks of years containing many links and urls i frequently categorized for my education and professional development

I prefer Firefox because the browser allows a user to create folders and subfolders and then bookmark any url or site for future reference and ease of navigation e.g (software eng -> frontend,backend,ml) i have hundreds of bookmarks and folders and i can no longer see anything as i performed a clean installation and used malware bytes to remove the infections that had hidden themselves in various system folders on my local machine, everything including my passwords had also been synced to the hacker's local machine.

Is there anyway Firefox can help me restore or sync back all these hundreds/if not thousands of bookmarks and folders on my account from their own servers, i just feel a loss in enthusiasm that someone could just take away in an instant years of hardwork, it is hard for me to start bookmarking all these information that took years to arrange neatly in my firefox folders so that if i sign in on another system, i can easily continue my work as a developer.

I would appreciate if anyone can guide me on how to reach Mozilla team if they can help to get a re-sync if possible even if it is up to Jan 31, 2025

Going forward i wont store any passwords on Mozilla again as i have gone to the settings to turn all these features the hacker exploited off, but just bookmarks and i have setup 2fa too on all my most sensitive work and email sites.

Asked by Femi Daniel 2 hours ago

problems syncing outlook one drive on firefox browser

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem betwee… (read more)

I get an error message when I try to open my files in my outlook one drive account. I've contacted my IT service about it, and they have informed me it's a problem between Firefox and Outlook. I've tried on other browsers (such as Chrome) and I don't have this problem. Please could you advise? This is the first time this has happened, and I've been using Outlook and Onedrive on my firefox for 2 years now without problems.

Asked by @tis 1 hour ago

I cannot get the Pocket symbol to address bar

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another P… (read more)

Today I have installed Pocket on one of my Windows PCs in the Firefox browser. I got the symbol on the address bar and it works. Now I want to install Pocket on another PC, but I don't get the symbol. Without symbol I cannot use it. I can login to Pocket on the second PC and open saved URLs, but I cannot add Websites to my Pocket account. How do I get the symbol?

Asked by Ermke 2 months ago