Thunderbird will no longer open. It says the address isn't valid when I click on the icon

Help me to open Thunderbird, so I can access my address book. When I click on the icon in my dock, it says the address is invalid, so I can't access Thunderbird or my add… (read more)

Help me to open Thunderbird, so I can access my address book. When I click on the icon in my dock, it says the address is invalid, so I can't access Thunderbird or my address book.

Asked by jlkiley 10 hours ago

Last reply by Matt 3 hours ago

Junk folder empty

Hi, I have three email adresses installed on Thunderbird. All have Junk folders I see on screen. But while two addresses sow junk files one is all the time empty. But thi… (read more)

Hi, I have three email adresses installed on Thunderbird. All have Junk folders I see on screen. But while two addresses sow junk files one is all the time empty. But this address on mail app on iPadAir displays yhe lot od junk messages in the same time. All settings for the three adresses on Thunderbird are he same. My PC is Win 11 64-bit Desktop HP Pavilion. Icon for bad junk folder is a little bit different than the icons 1 Version of Thunderbird is 28.6.0esr (64-bit)

Asked by geoyar 6 hours ago

Last reply by Matt 3 hours ago

storing large email folder files

Greetings, Does Thunderbird have provisions to move a portion of a 32GB email folder for long term storage, without losing access? Or are there any extensions or ad-o… (read more)

Greetings,

Does Thunderbird have provisions to move a portion of a 32GB email folder for long term storage, without losing access? Or are there any extensions or ad-on that could provide that function?


Thank You Mike H

Edited to remove leading spaces for readability

Asked by Mike H. 10 hours ago

Last reply by Matt 3 hours ago

Restart to Keep Using Firefox

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says: "Restart to Keep Using Firefox An update to Fir… (read more)

Every once in a while, Firefox stops allowing me to navigate to any new websites, instead giving only a page that says:

"Restart to Keep Using Firefox

An update to Firefox started in the background. You’ll need to restart to finish the update.

Your windows and tabs will be quickly restored, but private ones will not."

I have automatic updates disabled in Firefox settings, and I have gone into about:config and set app.update.auto.migrated to false, and yet this issue persists. It seems like Firefox is ignoring my preferences. I don't wish to restart Firefox while I'm in the middle of a bunch of work. How can I get past this message and continue using Firefox without restarting? Do I need to delete update files or something?

This random surprise block to my work is ridiculous. We need the flexibility to update/restart Firefox only whenever we're ready to.

Asked by vectorraptor 7 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

Firefox opens and a porno picture fills my screen! Please remove this from FIrefox on my machine.

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked… (read more)

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked through most settings to try and find where it came from. It's automatic and it's inappropriate.

Asked by thetadas 6 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

  • Solved

Using notebookLM

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everyth… (read more)

I get a different UI when I open NotebookLM from google. My pixel tablet uses Chrome and it loads with the standard 3 panels but in Firefox I only get one screen. Everything else works in the program.

Asked by buddkeith 4 hours ago

Answered by jscher2000 - Support Volunteer 3 hours ago

I have several sites that are critically important to my financial well-being.

Several of my financial accounts give me this error with Firefox. I had to go to Edge to get my tax documents. I'd much rather have a way to get to my sites without leav… (read more)

Several of my financial accounts give me this error with Firefox. I had to go to Edge to get my tax documents. I'd much rather have a way to get to my sites without leaving Firefox.

HSTS required

Other websites may require HTTP Strict Transport Security (HSTS) and will not allow access with an insecure connection.

Asked by John Perry 4 hours ago

Last reply by jscher2000 - Support Volunteer 3 hours ago

RECOMMENDED STORIES QUESTION: Is there a way to turn off images?

There are some recent very popular images that are upsetting for me personally. Is there are way to keep the RECOMMENDED STORIES active but hid certain (or all) images? … (read more)

There are some recent very popular images that are upsetting for me personally. Is there are way to keep the RECOMMENDED STORIES active but hid certain (or all) images?

Asked by JmH 4 hours ago

Last reply by jscher2000 - Support Volunteer 4 hours ago

Download Thunderbird on a Windows 7 PC

I have a Dell XPS 1330 laptop. I need it to use my CanoScan 8400F scanner. I cannot download Thunderbird. I specified Win 7, 32 bit options. No joy. I donated to Thunderb… (read more)

I have a Dell XPS 1330 laptop. I need it to use my CanoScan 8400F scanner. I cannot download Thunderbird. I specified Win 7, 32 bit options. No joy. I donated to Thunderbird. HELP!

Asked by cgctwtjymk 7 hours ago

Last reply by James 4 hours ago

Account have been hacked or stolen by someone in king dom

Hi ROBLOX Can u help me change my password account without using email or phone number because someone have stole my account my username is RAYAN21442 THANK YOU ROBLOX SU… (read more)

Hi ROBLOX Can u help me change my password account without using email or phone number because someone have stole my account my username is RAYAN21442 THANK YOU ROBLOX SUPPORT ❤️

Asked by RAYAN GAMES 180 8 hours ago

Last reply by James 4 hours ago

account

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to re… (read more)

I created a 2nd account years ago and it has worked since then. Now when I create a third account, it works well but when I disconnect I loose the account and have to recreate it again. How come?

Asked by andrepatry 4 days ago

Last reply by Matt 4 hours ago

Receive an error message when compacting a Thunderbird email account

I am receiving the following error message on a Win 11 desktop running Thunderbird 128.6.0.esr (64 bit): "The folder '[Gmail]/Trash on my.fr33.email@gmail.com' could not … (read more)

I am receiving the following error message on a Win 11 desktop running Thunderbird 128.6.0.esr (64 bit): "The folder '[Gmail]/Trash on my.fr33.email@gmail.com' could not be compacted because writing to the folder failed. Verify that you have enough disk space, and that you have write privileges to the file system, then try again." I do not have a folder [Gmail]/Trash on the gmail server. I also do not get this error on other Thunderbird clients running Win 10 or Win 11. I also do NOT get the error when I manually compact the my.fr33.email account, either at the account level or at the Gmail folder level. Once I acknowledge the error the system seems to run normally until is wants to automatically compact folders. Any suggestions will be appreciated. -- John Randle Knoxville, TN

Asked by johnprandle 6 hours ago

Last reply by johnprandle 4 hours ago