Why is Thunderbird suddenly not receiving messages (I already checked my password settings)?

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try… (read more)

I've been using Thunderbird for years but suddenly as of yesterday it's stopped receiving messages. First it told me my password was incorrect. Ever since then when I try to click "Get Messages," it simply has no response at all. Nothing happens. I went into my Thunderbird password settings, and upon seeing that the incoming-message password had for some reason reverted to an old, obsolete password, I corrected it and saved the correct one. I've checked several times and the passwords are correctly saved now. But this did not fix the problem. When I click "Get Messages," nothing happens. My Thunderbird is connected to my Earthlink account, which is working fine. When I go into Earthlink, I am able to send and receive messages as normal. So the problem is not with Earthlink but with Thunderbird.

Open 18 1 27

Thunderbird 140 and win11 will not work. Gives error "Thunderbird is already running".

Win 11 and Thunderbird 140 not working and I have tried all the things I found on the internet and none of them work. I have tried cleaning my registry and deleted direc… (read more)

Win 11 and Thunderbird 140 not working and I have tried all the things I found on the internet and none of them work. I have tried cleaning my registry and deleted directories and uninstalled thunderbird re-started and it will still not work.

I guess I have to forget thunderbird. It is a shame.

Open 17 322

Why are popups now required to see images in my emails???

Something horrible and time-consuming has changed within this past week to Thunderbird. My version is 140.7 1esr 64bit. Over the past 4 days or so, I've found I cannot… (read more)

Something horrible and time-consuming has changed within this past week to Thunderbird. My version is 140.7 1esr 64bit. Over the past 4 days or so, I've found I cannot scroll down and see the full emails--until I have to use this new pop-up system.

This is definitely not an improvement in my estimation. Is there any way to undo this?

Open 17 118

Thunderbird address book import not allowing Match Field names screen on subsequent Attempts.

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the so… (read more)

Yes this is the problem when working with Thunderbird’s import of a CSV file, the Match field names option only is allowed on the first attempt. That told me that the source fields and first Record columns did not have useful fields to even try to Match field names. So I went and edited the CSV file to try to get at the Match Field names option but it was not available no matter what I fix or tried. So to me the problem is with Thunderbird’s “ surmising that since I was given the Match field Names screen that I Thunderbird never gives the Match Field names on subsequent attempt. Thunderbird needs to give the Match field Names screen as an option on every attempt not just the 1st attempt.

The below screen was given to me by one of the consultant’s attempt. And you can see that he had a CSV file with the THUNDERBIRD’s preferred CSV options!!!
Open 17 146

Unable to log in at server. No matter what I try

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "s… (read more)

I've been using Thunderbird for years at this point and it was fine, but then some time after the latest update I stopped getting new emails. I tried a bunch of random "solutions" I found on the internet and I don't remember exactly which one, but eventually I got the web portal to pop up, and it showed that I'm logged out of all my accounts (they all gmail, btw). Using this windows I was able to log back into one of them, but then it didn't popped up again to let me to log into others. For a day or so I was getting email from that one account I logged back into, but then again, suddenly, no new emails. I decided to just start over on a new profile and that's where things went from bad to worse. Now I can't even get past the initial logging process. It gives me "unable to log in at sever" over and over, no matter what I try. I tried a bunch of different config suggestions, I tried the old school way of getting a device password, I've checked if localhost was running something - it wasn't. I tried uninstalling and reinstalling, installing an older esr version (I'm on Win10, thought maybe that has something to do with it) - same thing. Unable to log in at server. I can switch back to my old profile that doesn't get any emails anymore, I've backed it up, but what's the point. Kinda feeling screwed on all fronts here.

Also, whoever is replying to people on reddit with "thunderbird employee" badge, ghosted me after one message. Great support /sarcasm.

Version: latest (whatever auto updated updated to) and 140.8.1esr OS: win10. Mail provider: gmail.

Open 17 109

CTRL + Shift + K doesn't work

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. … (read more)

Went to search for someone in the Quick Search and it did not bring up their emails in the folder, which exist as I confirmed by sorting alphabetically and finding them. Why is this?

Open 17 81

Where is the FREE VPN in 149?

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re st… (read more)

This what you said: "Today we’re introducing a free built-in VPN in Firefox, a new IP-protection feature designed to keep you even more private while you browse. We’re starting by offering an industry-leading 50 gigabytes of free VPN-browsing each month." But all I see are the paid options. I want to try before I (might) buy. After all, you constantly preach that we have to be careful & trying to be careful.

Open 16 183

Yahoo mail

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in wi… (read more)

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

Open 16 1 238

Access Denied on Website - https://www.kohls.com

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://… (read more)

Starting about three weeks ago I began receiving the following message when trying to access the above website: Access Denied You don't have permission to access "http://www.kohls.com/" on this server.

Reference #18.cc1c2117.1772495056.333a13f3

https://errors.edgesuite.net/18.cc1c2117.1772495056.333a13f3

Note that the site listed in the error message does not contain the S in https. I manually typed the address with the S and received the same message. I found your correspondence with aprilbrown77 on 8/15/23 and tried all the solutions suggested with no success. I believe Kohls change something on their website 3 weeks ago. My operating system is Windows 7 - 32bit and my Firefox version is 115.33.0esr. I have contacted others using Windows 7 and they all have the same problem. Please update Firefox to resolve the Kohls website issue for the millions of us using Windows 7. Thanks.

Open 16 1 275

How to get rid of Caldav- und cardav authentication demand?

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid … (read more)

Thunderbird (actual version) is demanding constantly for caldav- and carddav authentications although the two mail accounts are deleted in Thunderbird. How can I get rid of these annoying messages?

Open 16 1 64

I can not upgrade from version 115 to 140 on linux mint

Dear helpers, I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in t… (read more)

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Open 16 72

Email not read flag is resetting when compressing inbox and other folders

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox… (read more)

When I let thunderbird compress the inbox and other folders, the not read flags on all new emails get reset as if I have read all of the new emails. Compressing the inbox and other folders should have no effect on the flags showing a message has not yet been read. That only makes sense. The not read flags getting reset started happening several versions before 145.

Open 16 563

moving folders, subfolders, and emails from one Tbird account to another Tbird account

I have an existing Tbird account for my Gmail emails. Have set up a new Tbird account for my Outlook email account. Would like to move all emails, including folders and… (read more)

I have an existing Tbird account for my Gmail emails. Have set up a new Tbird account for my Outlook email account. Would like to move all emails, including folders and subfolders, to my new Outlook Tbird account (with the intent of closing my Gmail account altogether).

Would appreciate learning the steps to ensure the emails, folders, and subfolders are moved from Tbird Gmail account to Tbird Outlook account

Open 15 497

Want my old FIREFOX page back from earlier today

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it compl… (read more)

Best Buy Tech support took control of my computer today to get my printer to scan to the computer. After that was done, I went to my FIREFOX hompage only to see it completely changed from the way it was and I am now trying to get it back.

Open 15 193

Apple Mail

I'm having so much trouble with Apple Mail and Thunderbird saving my password and I do have an Apple User Defined Password. So, I'm constantly having to input my password… (read more)

I'm having so much trouble with Apple Mail and Thunderbird saving my password and I do have an Apple User Defined Password. So, I'm constantly having to input my password. Any suggestion would be deeply appreciated!

Jerry

Open 15 54

Need to restore "corrupted" T-Bird on PC without loosing emails, addrs, history, etc.

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I… (read more)

Believe my T-bird account has somehow been corrupted. Takes forever to load on PC and always puts new emails in Trash folder. Often does not accept correct password. If I save / backup PROFILE, uninstall T-Bird and delete any Thunderbird folders on PC, if I restore per backup, will I be restoring the corrupted app. Don't want to loose email addresses, thousands of emails and email folder structure. Will a restore work? Thank you. Greg D

PS Version of T-Bird on laptop still puts all new email in Trash, but loads much more quickly, etc.

Open 15 153

How to transfer my thunderbird email with all folders to another computer after computer with email folders won't boot up

I have removed the drive from the computer that will not boot up. I hope to be able to transfer my "profile" to my new computer from that drive. I understand that I will … (read more)

I have removed the drive from the computer that will not boot up. I hope to be able to transfer my "profile" to my new computer from that drive. I understand that I will need to have the same version of Thunderbird installed on my new computer in order to transfer my "profile". Since I can't access Thunderbird on my "crashed" computer, how can I know what version I had installed previously? How do I find where to load that version on my new computer?

Open 15 1 276

How can I apply the column layout of one folder to all folders?

I am trying to set up a visualization of the columns of the main interface. Here's what I do: Click on the list icon in the top right corner. Uncheck the columns I wan… (read more)

I am trying to set up a visualization of the columns of the main interface. Here's what I do:

  1. Click on the list icon in the top right corner.
  2. Uncheck the columns I want to hide. Specifically, From (CB), Recipient (CB), and Correspondents (CB).
  3. Apply the selection to all folders: click on the icon in the top right corner, apply columns to.. > folders and its children... > select account > Confirm

These actions produce immediate results. However, the next day or a few days later, when I reopen the program, the column display changes. Sometimes in the main folder (inbox), sometimes in the subfolders.

Is this a known bug? Is there anything I can do to keep the desired column configuration stable?

Open 15 147

Outlook email authenticated but not connected via imap

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messa… (read more)

One of my two outlook email accounts no longer appears in Thunderbird, which says it is authenticated but not connected. This happened suddenly. I can still get the messages by going onto outlook.com. How do I get it back on Thunderbird?

Open 15 163