Sorry what do you mean by subject? Confused already!

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (o… (read more)

Sorry but I find carrier pigeons easier than computers and no I don't have any. I am trying to get a second email account sorted as the first one has been disconnected (old supplier) even though new emails sent to the old address show up on thunderbird. Online advice on how to do this does not work, as the information that should be on screen is not there. Oddly enough the new email address has allowed me here, does this mean that the new email address is now working? Many thanks

Asked by miles.worron 43 minutes ago

Last reply by david 30 minutes ago

Accidentally deleted all emails in the Inbox

My internet service provider is Optimum. I do have an optimum account for my email. But my account for my emails uses Thunderbird. I kept getting alerts that I couldn'… (read more)

My internet service provider is Optimum. I do have an optimum account for my email. But my account for my emails uses Thunderbird. I kept getting alerts that I couldn't move emails to specific local folders to save. So, I went into my optimum account and deleted the emails in my inbox, junk and trash. when I returned to my thunderbird account, all of my emails in my inbox that I have already read, are gone. Wiped clean, no emails any longer. Is there someway to retrieve these lost emails?

Asked by debbiecrum 1 hour ago

Last reply by david 1 hour ago

integration de mail infomanik dans thunderbird

j'ai ajouté à thunderbird mon compte de messagerie infomaniak . l'intégration s'est faite correctement, mais je ne peux pas envoyer de mail à partir de thunderbird infoma… (read more)

j'ai ajouté à thunderbird mon compte de messagerie infomaniak . l'intégration s'est faite correctement, mais je ne peux pas envoyer de mail à partir de thunderbird infomaniak sauf si je remplace le serveur sortant mail.infomaniak.com par smtp.gmail.com. quelqu'un sait ce qu'il se passe?

Asked by gerardcauquil1 4 hours ago

Last reply by sfhowes 1 hour ago

Lost profile

I do not understand how profiles work, and hence don't know how to fix my problem. I had a problem with my printer connection, and tried to solve it by rolling back my L… (read more)

I do not understand how profiles work, and hence don't know how to fix my problem. I had a problem with my printer connection, and tried to solve it by rolling back my Linux O/S, (using Timeshift) to a date prior to the printer not connecting. (It didn't help.) But what it *did* do was to screw up my TB, which when I tried to open it, after the roll-back, complained that the TB profile was "newer", and I needed to create a new one. I did this, but then found that all my old emails had disappeared and it had started a complete new collection of emails, and all the mail folders had disappeared . I went back to the data backups from prior to the rollback, (using Cronopete), and was able to find the TB profile (and 5 years' worth of old emails) in the .Thunderbird folder in the Home directory. And I have pursued the profile manager in TB, and located the profile from before my roll-back. But I can't figure out how to recover this old one. I have a button "Set as Default", (I hesitated to commit to this - should I?), and another for "Launch Profile". But when I click on this last, it drops right back into the requirement to create a new profile. I already have one new profile, (which was created when I tried to sign on to TB after the roll-back.) I can't see much point in making yet another one. And I don't really understand how the data are stored in the profile in any case. (emails seem to be in a Mail folder, but are scattered about in a whole series of sub-folders and files within the Mail folder). And some of the numbered "profiles" seem to refer to things other than Thuderbird, (they lack any folder named "Mail".)

Asked by dmaxwell1 1 day ago

Last reply by david 1 hour ago

Changing Mac Platforms

I am updating from an old iMac to a new MacMini. My new macMini does not seem to like my old Thunderbird program so I have downloaded a current version. How do I tra… (read more)

I am updating from an old iMac to a new MacMini.

My new macMini does not seem to like my old Thunderbird program so I have downloaded a current version. 

How do I transfer all my old email contacts and old emails to the new platform? I am, in no way, technically savvy so I need simple answers, Many Thanks, John

Asked by John 4 days ago

Last reply by Mapenzi 1 hour ago

I can not upgrade from version 115 to 140 on linux mint

Dear helpers, I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in … (read more)

Dear helpers,

I want to upgrade the hardware of a friend - and so I moved the homedir of the user to the new system, as I have done every time before in my life. But in this special case Thunderbird will not start with the used profile.

Thunderbird generally starts with e.g. the -P switch. But it will not start the default profile of the user. I tried to go this way concerning the versions 115 -> 128 -> 140 without success. I deleted all lock files, if there were any. I spent a lot of time with e.g. copilot - but it could not help me. I'm at a loss.

Is there any documentation with a kind of step-by-step instructions? Can you give me a hint, please?

Here are the details:

Source: linux mint 20.2 uma Thunderbird 115.18.0esr 11th of december 2024

Destination: linux mint 22.3 zena Thunderbird 140.7.0esr

Thank you in advance for your help.

Asked by thunderbirduser_with_problems 1 day ago

Last reply by david 2 hours ago

why did my bookmarks disappear with firefox update

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn… (read more)

i got an update message and restarted firefox. now all my saved bookmarks and passwords for accounts has disappearred. how do i get them back? under settings, it doesn't give me option to import from previous firefox

Asked by joeafitz 4 hours ago

Last reply by TechHorse 3 hours ago

Where are all my quick links?

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all… (read more)

I used to have about 40 quick links, or bookmarks on my home page. I had pinned several. Others appeared according to how often I used them. The latest update deleted all but 3. I am very unhappy. How can I get rid of this update and bring back my quick links? I guess I will have to go back to Brave.

Asked by KLSGrem 3 weeks ago

Last reply by dessertdish 14 hours ago

Thunderbird Freezes

Thunderbird (current version) freezes each time an email is closed and when it does so, it freezes the entire computer. Computer: MacBook Pro 16"; Tahoe 26.2. The freeze … (read more)

Thunderbird (current version) freezes each time an email is closed and when it does so, it freezes the entire computer. Computer: MacBook Pro 16"; Tahoe 26.2. The freeze last for 2-5 seconds before it releases.

Asked by jrs10 2 days ago

Last reply by Mapenzi 7 hours ago

When trying to connect Thunderbird on Ubuntu 20.02 to gmail I am asked to download a file after the google authentication pop up .

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0 Everytime I try to configure an existing gmail account fo… (read more)

I have been dealing with this issue for the last several thunderbird versions. I am currently running 115.18.0

Everytime I try to configure an existing gmail account for thunderbird via File -> New -> Existing email account

I specify my Name and gmail email address, then password for the gmail account.

The google authentication pop up launches " Mozilla Thunderbird wants to access you Gmail" and I click "Allow"


As soon as I click "Allow" I am asked to download a file.

Google gemini says this file is a sign that Oauth is not being accepted by thunderbird.

What I have tried. I verified Thunderbird is set to accept cookies I have verified there are no previously stored gmail passwords (as this has never worked) I have changed my default browser from Firefox to Brave and verified the same behavior

please help, Thunderbird has never been able to connect to gmail when running on this Ubtuntu install.

Asked by nedj10 2 days ago

Last reply by christ1 9 hours ago

Thunderbird Installer Won't Download

Every time I click download it takes me to a donation pop up. I donated, but nothing downloads. I've read all the suggestions already available on the forum, but no matte… (read more)

Every time I click download it takes me to a donation pop up. I donated, but nothing downloads. I've read all the suggestions already available on the forum, but no matter what I cannot get it to download.

Asked by Morgan Botha 15 hours ago

Last reply by Ed 11 hours ago

New Comcast to Thunderbird

Have been using Thunderbird on my laptop. Comcsst just changed their email system to yahoo email. I have followed instructions and changed it on my IPhone. When I did tha… (read more)

Have been using Thunderbird on my laptop. Comcsst just changed their email system to yahoo email. I have followed instructions and changed it on my IPhone. When I did that my Thunderbird on my laptop no longer works. What do I need to do? I have used this forum before and know that the responses will be very helpful.and therefore I will express my thanks and appreciation beforehand. Thank you

Asked by kenmarcum 12 hours ago

Last reply by Ed 11 hours ago

Stuck loading page (specifically on chess.com)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw. Mainly I browse on c… (read more)

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

Asked by nijenhuis+mozillaiam 3 days ago

Last reply by dessertdish 14 hours ago