Sidebar AI Robot Shortcut Key Issue

The issue with the sidebar AI robot's shortcut keys is that it will wake up the sidebar AI robot page by itself without opening my chat tool. Only when my chat tool is op… (read more)

The issue with the sidebar AI robot's shortcut keys is that it will wake up the sidebar AI robot page by itself without opening my chat tool. Only when my chat tool is open, the shortcut key conflict with Firefox will not wake up the sidebar.

Asked by Utopia 5 minutes ago

How to set the browser's tab bar to lock and stay permanently

I want the browser's tab bar to display like the homepage, instead of disappearing after opening a webpage tab bar. I don't know if I can accurately express my meaning, b… (read more)

I want the browser's tab bar to display like the homepage, instead of disappearing after opening a webpage tab bar. I don't know if I can accurately express my meaning, but I will attach two pictures

Asked by 1647063045 5 hours ago

Last reply by Paul 25 minutes ago

  • Solved

Game doesnt work after update

Hi, i cant make some actions in my account in browser game (battleknight) . After click on icon ,,mission,, , page is just refreshed and mision is not activated. Also in … (read more)

Hi, i cant make some actions in my account in browser game (battleknight) . After click on icon ,,mission,, , page is just refreshed and mision is not activated. Also in Highscore, when i hit some icon to sort players, the same issue always happen. It was OK all years long and game is OK on other browsers, this happened after todays actualization. Thanks for some help. (i tried to restart browser, clear cache)

Asked by ondrust 3 months ago

Answered by ondrust 3 months ago

Thunderbird Avatar display

Does Thunderbird support custom avatars or display avatars? If not, will it be supported in the future? I added my QQ mailbox but the avatar cannot be displayed. This is … (read more)

Does Thunderbird support custom avatars or display avatars? If not, will it be supported in the future? I added my QQ mailbox but the avatar cannot be displayed. This is not good. The default digital avatar is not good looking.

Asked by Kest-09 57 minutes ago

Twitch not loading after Windows update.

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, n… (read more)

Recently, after the newest Windows 11 update, Twitch hasn't been loading correctly, the tab looks as if it finished loading, but the page gets stuck in endless loading, no other site has this problem, and it happens even opening links to Twitch channels directly. I've added and screenshot of the problem.

I'd love some help or at least know if this is a problem on Twitches end or not. Thanks.

Asked by LegoKeig24 2 hours ago

Transfer Thunderbird to new PC

I am about to change desktop computers - upgrading to Windows 11. How or can I transfer all my Thunderbird data, saved emails, address books,layout, etc, to my new comput… (read more)

I am about to change desktop computers - upgrading to Windows 11. How or can I transfer all my Thunderbird data, saved emails, address books,layout, etc, to my new computer? Can I export everything to an external hard drive and then import to the new PC? Many thanks for any advice. heers, Ron

Asked by Ron Grim 2 hours ago

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (read more)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by abd3mobaraki 1 month ago

Last reply by jonzn4SUSE 2 hours ago

Firefox sound set to zero changing songs on Spotify

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app… (read more)

I am using Firefox on gnome desktop on the PureOS variant of Debian. About three days ago, I went to listen to my Spotify playlist on Firefox, not through the Spotify app. I had no sound, checked my system settings and turned the volume for Firefox from zero back up to normal. The rest of the song played, but when the next song came on, again no sound. I watched the sound settings and when the song finishes, Firefox disappears from the sound settings list. When the next song starts, Firefox is back in the list but volume is set back to zero. I suspect this may be something in gnome, but I thought I would check here in case anyone else is seeing this issue. Thanks so much for any help or at least a shoulder to cry on :D

Asked by echline 2 months ago

Last reply by spotiify apk 2 hours ago

Microsoft login repeating

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a abou… (read more)

When using any Microsoft 365 product on the browser I keep getting a prompt to "Please sign in" although I am already signed in. I can click the Sign in button and a about:blank page pops up for a split second. Then within a half hour or so, it will pop up again. I deleted my cookies but the problem still persists. Does not happen on other browsers.

Asked by jason.pozega 1 week ago

Last reply by jonzn4SUSE 2 hours ago

Firefox does not play sound despite being attributed to correct device. All other apps OK.

What the title says. Firefox just isn't playing any sound whatsoever. Troubleshooting: Volume mixer indicates that Firefox is using my speakers, along with all other… (read more)

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

  • Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).
  • Other web browsers play sound successfully.
  • Restarting Firefox and my computer did not help.
  • Switching the default sound device and changing back did not help.
  • Changing to headphones made no change.
  • Tabs are not muted.
  • Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o
  • Started Firefox in troubleshooting mode; still no sound.
  • Started Firefox in a different profile; still no sound.
  • Started Firefox in private mode; still no sound.
  • Tried ending the audiodg.exe process in task manager and restarted; still no sound.
  • Double checked media.autoplay.blocking_policy, was set to 0.
  • Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.
  • Disabled hardware acceleration; still no sound.
  • Refreshed Firefox; still no sound.
  • Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

Asked by Umbravita 1 day ago

Last reply by Umbravita 2 hours ago

SASL error

Thunderbird couldn't connect to ATT/yahoo mail with the error "Sending of username did not succeed. Mail server inbound.att.net responded: Unsupported SASL mechanism." … (read more)

Thunderbird couldn't connect to ATT/yahoo mail with the error "Sending of username did not succeed. Mail server inbound.att.net responded: Unsupported SASL mechanism." I am totally unfamiliar with this issue but know it involves an encrypted password. A net search so far is of little help though I did run into a statement that windows doesn't have this issue. I use linux and searching my package manager I find quite a few SASL mechanism plugins (who knew?) but no way to differentiate any. ATT's site is useless. Is anyone here familiar with this problem? In the meantime, I see 1 called login mechanism plugin - no, thats deprecated of course, says use the plain one so its that one for me. Tnx...

Asked by jeff-g 4 hours ago

Last reply by jeff-g 2 hours ago

It takes firefox over 30 seconds to list files in a local location when i first click OPEN to upload a file

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hang… (read more)

If I need to upload a file I click on the OPEN or BROWSE button in the website, Open File dialogue opens trying to list the location it is already looking at, and it hangs for over 30 seconds before listing files. This is windows 11, but it did it when i had windows 10 too. I dont know what to do.

Asked by paulbrightley 3 days ago

Last reply by jonzn4SUSE 3 hours ago

  • Solved

Recovering from HDD crash, looking for Thunderbird SENT emails

I'm recovering from a HDD crash that damaged the boot sector only, my files were unharmed. I am/was using Thunderbird. My Roadrunner IN BOUND e-mails were saved on the Ro… (read more)

I'm recovering from a HDD crash that damaged the boot sector only, my files were unharmed. I am/was using Thunderbird. My Roadrunner IN BOUND e-mails were saved on the Roadrunner servers and successfully downloaded to the new Thunderbird client installed on my new hard drive. But none of my SENT e-mails were stored by Roadrunner.

I want to find my old HDD file of SENT e-mails only and move it to my new drive so they'll load in my new Thunderbird. Roadrunner support said they should be on my old HDD but because my old Thunderbird settings were in POP while my new Thunderbird is in IMAP, the file may not be compatible. Of course they gave me incorrect settings also, so not sure if that's accurate.

Regardless, even if incompatible, I want to have some way to access my old sent e-mails for tax and other purposes.

Please help!

Thanks Theo

Asked by tchen002 1 day ago

Answered by david 14 hours ago

Firefox reseted after reboot

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mande… (read more)

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

Asked by Tin Balaban 12 hours ago

Last reply by jeff-g 4 hours ago

Email notifications in Thunderbird after installing Windows11

After installing Windows11, I receive a pop-up of my email on my screen and a ding sound when a new message comes in. I meet with clients and often share my screen. It is… (read more)

After installing Windows11, I receive a pop-up of my email on my screen and a ding sound when a new message comes in. I meet with clients and often share my screen. It is very distracting. I want to turn both off. How do I stop it?

Asked by Diane CF 10 hours ago

Last reply by jgram2025 4 hours ago