Certain videos within the Firefox web browser refuse to play with sound.

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine… (read more)

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Asked by Anyelo 4 days ago

Last reply by jonzn4SUSE 13 seconds ago

Can't connect on FF with NordVPN

Hi, I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't wo… (read more)

Hi,

I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't work with FF. What could be the problem?

Asked by Bill_Blackman 3 days ago

Last reply by jonzn4SUSE 15 minutes ago

"trouble restoring pages" message after reboot, but pressing button restores all open open tabs correctly

Been using Firefox since the 90s, on macbookAir since 2010s, Firefox is my only preferred browser. But this glitch has been happening for many years, and I just don't un… (read more)

Been using Firefox since the 90s, on macbookAir since 2010s, Firefox is my only preferred browser.

But this glitch has been happening for many years, and I just don't understand why Firefox don't fix it.

I frequently reboot my Firefox (generally by Force Quit, sometimes by quit/X-ing out.

Inevitably, when I reopen Firefox, the previous tabs don't open... that is, until I hit the "trouble resorting pages" button, followed by full restoration of tabs.

Can we just skip the "didn't work" button, and just get it to work?

Asked by TNT666 56 minutes ago

Last reply by jscher2000 - Support Volunteer 22 minutes ago

sorting bookmarks

All, I just downloaded over a 100 images and created anew bookmarks folder, which I saved them to. I think I have some duplicates,so need to execute a sort on that book… (read more)

All,

I just downloaded over a 100 images and created anew bookmarks folder, which I saved them to. I think I have some duplicates,so need to execute a sort on that bookmarks folder, which will place the duplicates next to each other so then I can find and delete the dups.

How do I do this?

Cheers! TBNK

PS There is not a "General" category to enter this in!

Asked by tbotnik 1 hour ago

Last reply by jscher2000 - Support Volunteer 25 minutes ago

Local Folders seem to be invisible

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer. It was largely successful. Many of my layout and general appearance se… (read more)

Hi there. I used the export/import functions to export my Thunderbird profile to a new computer.

It was largely successful. Many of my layout and general appearance settings were not imported to the new computer, but I just re-set those manually.

My last remaining problem is that it appeared that none of my local folders and messages were exported.

However, when I use file explorer to go to drive C on my new computer,

\Users\myname\AppData\Roaming\Thunderbird\Profiles\xxxxxxxxx.default-esr\Mail\Local Folders\Storage.sbd All of the folders, subfolders and messages are right there.

They're just not showing up in the directory tree pane or account pane (sorry, not sure what you really call it) in my main Thunderbird interface. All I see are "Trash" and "Outbox."

Anyone have any ideas as to how I make my local folders and messages re-appear?

Thanks,

Dave

Asked by David Jones 26 minutes ago

managing .eml files

I've written a program that runs every 15 minutes to look for any new emails that have arrived. So... (1) Can all emails be received automatically as separate .eml files… (read more)

I've written a program that runs every 15 minutes to look for any new emails that have arrived. So... (1) Can all emails be received automatically as separate .eml files? (2) After my program reads the .eml file, is it ok for my program to delete the file? (or is that going to screw up an index somewhere?) (3) I will be using Thunderbird for one email address with POP3 and SMTP. I will be using MS Outlook for other email addresses, also with POP3 and SMTP. Will Thunderbird and Outlook live happily together?

     Thank you,     Art Lieberman

Asked by Art74 26 minutes ago

Firefox start-up in Linux seems to ignore my settings?

I've been using and enjoying Firefox for years on my various Windows machines. I've just purchased a Ubuntu Linux Thinkpad and have installed and used Firefox for a few d… (read more)

I've been using and enjoying Firefox for years on my various Windows machines. I've just purchased a Ubuntu Linux Thinkpad and have installed and used Firefox for a few days. It's generally working well except at start-up. Apparently it tries but can't restore the previous session, even though I have not selected "Open previous windows and tabs" ??

I am using lastest version on Windows and Linux (133.0) but I did notice the settings/options are a bit different in Linux, but I would just like to set my Linux FF to do same as Windows FF on startup, that is just two open tabs: - Gmail opened as a pinned tab. - Google Search as the open tab with focus I've attached a snip of the relevant section in General Settings How do I set this up in Linux? Thanks in advance

Asked by Chris 2 hours ago

Last reply by jonzn4SUSE 30 minutes ago

Firefox not reopening tabs after shutdown

I went from Chrome to Firefox several months ago when I discovered that Firefox would automatically reopen all open tabs from previous session. I always put my pc in "sle… (read more)

I went from Chrome to Firefox several months ago when I discovered that Firefox would automatically reopen all open tabs from previous session. I always put my pc in "sleep" mode at night. This morning it wouldn't "wake up" so I held the power button down until it shut down (Windows 11). Then I hit the power button and it started fine. I opened Firefox (Version 333.0) and all my tabs were gone. My wife uses Firefox on her Mac laptop and the same thing happened to her. She put her laptop to sleep last night and this morning all her tabs were gone.

After 3 hours of restoring my tabs, i went to settings and the option for Firefox to reopen all tabs from previous session was grayed out and clicking the circle next to it didn't do anything.

I am assuming this was caused by a Firefox update and am hoping someone has a fix for this. I'd hate to go back to Chrome, but I can't live with spending three hours of each day restoring tabs. I'd appreciate and be eternally grateful for any assistance and fix for this issue.

Thanks!

Bob Kitsis bkitsis@yahoo.com

Asked by bkitsis 1 hour ago

Last reply by jscher2000 - Support Volunteer 30 minutes ago

changing pointer for Thunderbird Local folder

1. C: drive full - Note refer word Thunderbird name below as "TB" 2. username\appdata\local\Thunderbird taking 635+ MBs Per online instructions, to move Local folder po… (read more)

1. C: drive full - Note refer word Thunderbird name below as "TB" 2. username\appdata\local\Thunderbird taking 635+ MBs Per online instructions, to move Local folder pointer: a. copied user\appdata\local\thunderbird\profiles\profiles* to D: b. updated TB "tools\account settings\Local Folders" to point to D: location c. Shut down TB and restarted d. Local folder has all email files corrupted so shutdown TB e. deleted appdata\local\Thunderbird completely f. Restored appdata\local\thunderbird from backup prior to chg g. started TB and Local folder still corrupted MY GUESS something outside that TB directory has been changed. I still have a backup of C: available prior to my changes Need Help - have MANY saved emails in Local folder Thanks in advance floyd6789@att.net

Asked by Floyd Smith 30 minutes ago

You need to allow loading of Google reCaptcha service to prevent spam attacks. Please check your Privacy Settings

I have been trying for the past 3 days and it keeps bouncing back with this error.. You need to allow loading of Google reCaptcha service to prevent spam attacks. Please … (read more)

I have been trying for the past 3 days and it keeps bouncing back with this error.. You need to allow loading of Google reCaptcha service to prevent spam attacks. Please check your Privacy Settings

I have tried it on 3 different laptops and my android phone and it won't work on any of them :(

What do I have to do to fix this?

Thanks

Asked by Glenfelik 3 hours ago

Last reply by Glenfelik 32 minutes ago

Help with recovering saved bookmarks under my username?

Yesterday, I had to unexpectedly get a new computer for work after the other one mysteriously died, and I had signed into firefox to save bookmarks in June when that mach… (read more)

Yesterday, I had to unexpectedly get a new computer for work after the other one mysteriously died, and I had signed into firefox to save bookmarks in June when that machine was set up; I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I've had this job almost 9 years and would be lost without these bookmarks--a treasure trove of resources gathered over those years. Any help greatly appreciated!

Asked by kpullar 1 hour ago

Last reply by jscher2000 - Support Volunteer 38 minutes ago

Saving and recovering bookmarks and passwords

I have many, many bookmarks. Every once in a while I save them. My hard drive died. Geek Squad replaced it but where are my bookmarks and passwords? How do I recover t… (read more)

I have many, many bookmarks. Every once in a while I save them. My hard drive died. Geek Squad replaced it but where are my bookmarks and passwords? How do I recover them?

HELP!

Asked by Steve Odem 38 minutes ago

Firefox for IOS update Appstore

This week the Appstore will not update Firefox as it has always done. I manually update apps when notified. It will update other apps but not Firefox. It demands Apple id… (read more)

This week the Appstore will not update Firefox as it has always done. I manually update apps when notified. It will update other apps but not Firefox. It demands Apple id but rejects it when presented. Maybe you can help?

Asked by Colin Warry 43 minutes ago

Separator line after email signature

Hi All, Recently there has been so much of space coming in after the email signature of every reply or forward I do (before the email separator line). Can you please adv… (read more)

Hi All,

Recently there has been so much of space coming in after the email signature of every reply or forward I do (before the email separator line). Can you please advise how can I remove it. Happened with the latest thunderbird update.

Regards,

LS

Asked by lsingh 2 months ago

Last reply by lsingh 44 minutes ago

Firefox Browser Issue

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is u… (read more)

'Linked In' technical support are telling me that I am unable to see certain pages on their system most likely because my Firefox Browser (which is fully up to date) is using DNS. They said to remove DNS. Is this wise advice and if so how do I do that and what difference will it make to my day to day use of firefox?

Asked by reg45 6 days ago

Last reply by jscher2000 - Support Volunteer 52 minutes ago

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 4 days ago

Last reply by jscher2000 - Support Volunteer 55 minutes ago

New computer-trying to set up Thunderbird. Do not want to import anything but address book

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android… (read more)

Trying to set up Thunderbird on new computer. I do NOT want to import anything but address book from old computer. I use Thunderbird to Gmail since I also have an Android phone and want to access emails with Thunderbird and Gmail. I downloaded the Thunderbird installer, but I cannot log into Gmail when the Thunderbird setup asks me to EVEN THOUGH I know I am using the correct Gmail password, it is rejected as incorrect. Do I need to set up a whole new Gmail account? I MUST use the same email address, and I doubt Google will allow me to set up a new account with that address.

Please help.

Asked by mel.library 1 hour ago

unlock firefox on apps

Firefox for years has allowed me to autofill user/password in apps. Now it says "unlock firefox" and I have to open firefox, settings, saved passwords and search! What a … (read more)

Firefox for years has allowed me to autofill user/password in apps. Now it says "unlock firefox" and I have to open firefox, settings, saved passwords and search! What a pain in the A__ ! Why are you (MOZILLA) acting like all the other monsters taking control of the people ! Give me control over my device ! OPTIONS ?

Asked by Max 1 day ago

Last reply by Max 1 hour ago

Bug: Frequent failure of moving bookmarks around within bookmarks menu

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my … (read more)

Been using Firefox since the 90s and been on Mac since 2000s. This problem has been happening for about a year, throughout three macbooks (my old one, a temp one, and my new one) and multiple Firefox updates. I'm always updated and always clear cookies daily.

The failure to move bookmarks I can overcome by rebooting Firefox with a Forced Quit. If I only have to do this every few weeks, then no biggy reinserting all my passwords for all the different sites I use (and no, I don't want to use password managers, I don't trust them)

Today it happened within hours of Force Quitting Firefox, this is too much!!!

The only reason I didn't report this problem earlier is I simply expected an eventual newer version of Firefox to fix this bug.

Firefox 133.0

Normal behaviour: click-drag bookmark within bookmark menu pull-down to position where I want bookmark Failure behaviour: click-drag fails to move bookmark, until I reboot Firefox, then it works again

Asked by TNT666 1 hour ago