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Unable to enter Thunderbird account

Hello, I have problems signing in Thunderbird, it asks me for a password and though I am sure I enter the correct one it does not give me access and there is no way to pu… (read more)

Hello, I have problems signing in Thunderbird, it asks me for a password and though I am sure I enter the correct one it does not give me access and there is no way to put a new password also so how I am supposed to use Thunderbird again. I can do that with roundcube but Thunderbird does not give me access and to be honest I am a bit frustrated.

Asked by Radostina Vatova 1 day ago

Last reply by christ1 1 day ago

Account Actions does not exit in menu.

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but … (read more)

I have the most recent updated Thunderbird, I wish to delete a email account, however under settings Account Actions is absent. I have tried searching for and answer but no way to remove it so far. I have used Thunderbird for near 10 years and usually there is the Account Actions menu item. I see all settings its should be right under the item Return Receipts. But nothing is there.

Thank You for the help.

Asked by Argus C 2 days ago

Last reply by Matt 1 day ago

Thunderbird 115.11.0 (64-bit) not accepting Gmail password, however Outlook and web DO work

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.10… (read more)

Thunderbird 115.11.0 (64-bit) Edition Windows 11 Home Version 23H2 Installed on ‎10/‎22/‎2022 OS build 22631.3593 Experience Windows Feature Experience Pack 1000.22700.1003.0

Processor 12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz Installed RAM 16.0 GB (15.7 GB usable) Device ID 5E92FCAE-C72A-4252-8BD4-D8E95E052268 Product ID 00342-22036-83915-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thunderbird refuses to connect to Gmail with password. Fresh install of Thunderbird. New password (triple verified I'm using the same password) OAuth2 enabled Gmail account entered correctly, Thunderbird contacts Gmail, secondary authentication text sent and verified, refuses to connect.

Outlook Office 365 - works gmail.com - works Thunderbird - "Unable to log in at server. Probably wrong configuration, username or password"

Incoming IMAP SSL/TLS imap.gmail.com

Outgoing SMTP SSL/TLS smtp.gmail.com

Asked by Paul Krummenacker 3 days ago

Last reply by sfhowes 3 days ago

Comments do not load

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading b… (read more)

On a couple of sites (e.g. Petapixel) when I click "Load Comments", nothing happens. I suspect this may be because Firefox security is preventing comments from loading because of site tracking or other security issues. Is this the cause?

Asked by dclark 3 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Disqus Comments doesn't load if Browser Privacy set to Strict

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't. After years of it working out of the get-go while using Strict mode up till rec… (read more)

TL;DR : Disqus comments used to work while using privacy Strict mode now it doesn't.

After years of it working out of the get-go while using Strict mode up till recently (about a year ago this was really low on my priority list) refused to work I though it was my Ad blocker was causing issues but after setting it in the filters to allow and even after turning it off still no dice.

Removed all add-ons tried again still Disqus comment section refused to load in the websites I regularly visit. So after giving up, I just look around in the browser setting to see if there is anything that may cause conflict with certain scripts from running.

Asked by ianjay.tt 3 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Not showing Disquis Comments and Blogs when visiting virtueonline.org

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out … (read more)

When I visit the web site virtueonline.org using Firefox browser, the Disqus comment section does not appear below articles on the site. Sometimes, when I go in and out of the article, the Disqus comment section will appear, but not always. When I use Microsoft Edge, the Disqus comment sections appear.

Asked by Roy Quick 4 months ago

Last reply by jscher2000 - Support Volunteer 3 days ago

Passwort

Hallo, durch eine Unachtsamkeit habe ich das Hauptpasswort (Primäres Passwort.) von Thunderbird gelöscht. Ich finde auf den Hilfeseiten keinen Hinweis wie man da Passwo… (read more)

Hallo, durch eine Unachtsamkeit habe ich das Hauptpasswort (Primäres Passwort.) von Thunderbird gelöscht. Ich finde auf den Hilfeseiten keinen Hinweis wie man da Passwort zurücksetzten kann. Dadurch komme ich nicht mehr an meine Mails. Freundliche Grüße

Asked by Frank Heinig 4 days ago

Last reply by david 4 days ago

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this problem. Please help.

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this pr… (read more)

I've lost my password to log into Thunderbird. There is no provision to change it, and it wasn't saved by Thunderbird password manager. There MUST be a way around this problem. Please help.

Asked by Hai Dang HUYNH 4 days ago

Last reply by christ1 4 days ago

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (read more)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Asked by massmedia314 4 days ago

Last reply by jscher2000 - Support Volunteer 4 days ago

Issues with Return Read Receipt

hello, i was using other emails platform em client then i saw your thunderbird which is pretty cool and awesome the only issue i found annoying so far is i don't receive … (read more)

hello, i was using other emails platform em client then i saw your thunderbird which is pretty cool and awesome the only issue i found annoying so far is i don't receive any read receipt when i send an email even tho i have Return Receipt and delivery status notifications is on can you please help me to solve this issues thank you in advance sincerely yours

Asked by Firas Telmoudi 4 days ago

Last reply by david 4 days ago

Case 145005

Good afternoon, If necessary, I am available to add more information about this case (145005), in English or Portuguese. Best regards, Ana Patrícia Paquete Visual Des… (read more)

Good afternoon,

If necessary, I am available to add more information about this case (145005), in English or Portuguese.

Best regards,


Ana Patrícia Paquete Visual Designer

Accidentally disabled pop ups on site

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions o… (read more)

I accidentally ticked the "don't allow [site] to show new windows" (I'm browsing in Spanish, forgive me if this isn't how it's written) box and now one of the functions of the site stopped working because it requires the user to confirm their decision via the pop up window. I'd like to know how to revert this. I've given the site special permissions for pop ups and it hasn't worked.

Asked by Hospitalier 5 days ago

Last reply by jscher2000 - Support Volunteer 5 days ago

Repeated Flagged ( and deleted) Spam Emails Repeating on Thunderbird Inbox

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts? … (read more)

In Thunderbird I'm wondering why when I flag an email red as 'spam' (and delete it) it doesn't automatically block the email address from repeated future spam attempts?

Asked by ethanmohawk1888 6 days ago

Last reply by david 5 days ago

Blocking of strange site in Firefox by Malwarebytes

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json -Soft… (read more)

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json

-Software Information- Version: 4.6.12.323 Components Version: 1.0.2309 Update Package Version: 1.0.84577 Licence: Premium

-System Information- OS: Windows 10 (Build 19045.4355) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: RiskWare Domain: zeewhaih.com IP Address: 139.45.197.245 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Should I be worried about this?

Thank you Dave

Asked by Dave 1 week ago

Last reply by jonzn4SUSE 6 days ago