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Frequent short freezes TB 115.9.0

I am currently using TB 115.9.0 (64 bit) but this problem has existed for a number of recent versions. I have a similar second machine with the same setup and version, s… (read more)

I am currently using TB 115.9.0 (64 bit) but this problem has existed for a number of recent versions. I have a similar second machine with the same setup and version, same email accounts, and this does not occur so the problem is specific to this machine.

Many times when moving or deleting emails TB freezes up and becomes unresponsive for 5-10 seconds. For example I will delete a spam email and then I can't do anything with TB at all (everything else in Windows 10 works fine during this period and I can for example browse in FF). There is no indication of any problem. I tried compacting and repairing every folder and nothing changed. A while back someone suggested I delete some index file and I did that, it took a couple of days for TB to re-index everything, but the problem persisted through that.

This is very annoying as I get a lot of spam and also file a lot of emails into folders and this really slows me down, having to keep trying to click on something and drag until it works etc.

Any suggestions would be appreciated.

Asked by PeterG 20 hours ago

Last reply by Wayne Mery 35 minutes ago

size of mailbox directory on hard drive

Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that… (read more)

Hi, my mailbox on the server is set to 5Gb. However the size of the IMAP directory of this mailbox on my hard disc is almost 22Gb. Sometimes I occured the situation that the mailbox's size on server lik 500Mb the IMAP catalogue took 80Gb of disk space. What might be the reason. Using 'cleaning' option does not help. Any thoughts? Mirek

Asked by mirek1 13 hours ago

Last reply by Wayne Mery 39 minutes ago

New folders created in Local Folders disappear on close and reopen

When I create a new folder in Local Folders, the new folder shows in the list and also appears in the local directory. However, if I close and then reopen TB, the newly c… (read more)

When I create a new folder in Local Folders, the new folder shows in the list and also appears in the local directory. However, if I close and then reopen TB, the newly created folder does not show in the list of folders in the Local Folder even though it still appears in the local directory, and I can see that the new folder contains data by the file size. I still have old sub-folders that I created some time ago available as normal in the Local Folder and I'm wondering if the issue may have been caused by switching from pop3 to imap a while ago as the folders I can still see were created prior to the change - but I'm guessing. Can anyone please suggest how to get the Local Folder to show the invisible folders within it after I restart? Thanks. I'm using version 115.9.0 (32-bit) on windows 10.

Asked by greg225 10 hours ago

Last reply by Matt 2 hours ago

Firefox plays no audio

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-w… (read more)

I can hear NO AUDIO on ANY webpage, when in Firefox. I have gone through all the suggestions on this page: [https://support.mozilla.org/en-US/kb/what-to-do-if-firefox-wont-play-any-...] but still have the problem.

Asked by radar 2 days ago

Last reply by jonzn4SUSE 3 hours ago

Sound

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't … (read more)

Can you help please, I opened my laptop there was a quick flashed message that I needed to do something to regain sound (sound seems to have gone completely) and I don't know how to correct it

Asked by Druiddhubh 1 day ago

Last reply by jonzn4SUSE 3 hours ago

receiving problem

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorit… (read more)

Thunderbird receives mail without problems, but has just started to refuse to send it. Error message: 'Cannot communicate securely with peer: no common encryption algorithm(s).'

Asked by mmealing 1 day ago

Last reply by Matt 4 hours ago

Thunderbird slow to send or receive email

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But… (read more)

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But it does not.

I am using a fresh snap install of 115.9.0 on a fresh Ubuntu 24.04, with calendars disabled.

This is what happens:

  • When checking or sending mail, Thunderbird spins up a single CPU core for 130 seconds.
  • The CPU core spins only if Thunderbird is on foreground (not if in background or minimized).
  • I can see on the Network Monitor that until 130 seconds have elapsed no network request are made.
  • After 130 seconds of waiting, some requests to google are made and mail is actually checked in a couple of seconds.

Seems that Thunderbird waits for something that never happens, and actually checks mail only after something times out.

How can I fix this? Do you have any suggestion of what to try?

Regards,

José

Asked by José Micó 1 day ago

Last reply by Matt 4 hours ago

Security risk - "Thunderbird detected a potential security threat"

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security thre… (read more)

I opened Thunderbird this morning and there were no issues. Closed it and just now reopened and I'm getting this message: Thunderbird detected a potential security threat and did not continue to live.thunderbird.net. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

It downloaded 28 emails but will not let me see/access them.

Can anyone help? Thanks, Linda

Asked by sunapeedog 1 week ago

Last reply by Matt 10 hours ago

Unknown Apps running

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager… (read more)

I am running Firefox. When I open the Task Manager, it shows that there are 13 Apps listed for Firefox with 1 for Runtime Broker. I have only 2 tabs open. Task manager shows that all together the Firefox apps are using only 0.4% of CPU, but are using 521.3MB of memory. When moving around the different apps I am using, the non Firefox apps are running more slowly due to the amount of memory used by all these Firefox accounts. I want to know what are these apps and why are they there when I have only the 2 tabs open?

*Email removed for privacy reasons*

Asked by svillecb 2 days ago

Last reply by jscher2000 - Support Volunteer 11 hours ago

'account setup from existing' gives error

To address the 'write auth' error, I followed the instructions given to re-create the email 'from existing' and set the config as POP3. When I clicked Done I got an "erro… (read more)

To address the 'write auth' error, I followed the instructions given to re-create the email 'from existing' and set the config as POP3. When I clicked Done I got an "error Creating Account" stating that "incoming server already exists." what do I need to do next to get past this?? Please advise. thx

Asked by ibdashnn 1 week ago

Last reply by Matt 11 hours ago

Can't sort email by date

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has c… (read more)

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has come from the same source, but the option to view only tags are greyed out too. So I have an impossible jumble of emails “sorted” by sender and without taking all morning, I’m left with no idea what new emails I’ve received!

I’ve only one sensible option left. I still have my old computer that runs on “outdated” software. I can consult Old Thunderbird, installed about eight years ago! That version works just fine!

Thanks!

Asked by thatwhichweareweare97 23 hours ago

Last reply by Toad-Hall 15 hours ago

spotify not playing on firefox for mac

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify. Every time I try to play a… (read more)

I recently started using Firefox as my main browser after using Chrome for awhile, and I'm now running into trouble playing music on Spotify.

Every time I try to play a song on the browser version of Spotify, it cycles through several quickly without playing anything and eventually displays an error message that says: "Spotify can't play this right now. If you have the file on your computer you can import it."

I've seen others with similar issues (https://support.mozilla.org/en-US/questions/1431659) but the suggested fixes aren't working for me. My Firefox is up-to-date, I have DRM controlled content enabled, as well as the Widevine Content Decryption Module.

Looking for any suggestions!

Asked by ma285598119 1 day ago

Last reply by zeroknight 19 hours ago

No stream in Utube but will in Edge

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think th… (read more)

New Windows 11 computer will not stream on Utube. I have 2 others with W10 and they stream fine. Tried to use Edge (ugh) and it works flawlessly. Personally I think this is done by microshit.

Asked by Jack3M 1 day ago

Last reply by zeroknight 19 hours ago

Firefox freezes/stall/slow after idle for a while

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears f… (read more)

After some time of idle, i.e. leave the computer for some time, say over night. No suspend or hibernate. Back to the computer next morning, unlock. Then Firefox appears frozen/hang, can't switch tab (clicking tab has no response, but not really frozen, sometimes responses after dozens of seconds of lag), page also has no response. Then after around half to 2 minutes, everything back to normal.

During the "hang", CPU load is load, no memory stress (swapping/paging).

Environment:

Firefox 123.0 (64-bit), (actually it bothered me for years)

Linux 6.6.15-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.6.15-2 (2024-02-04) x86_64 GNU/Linux

``` lsb_release -a No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie ``` Not related to particular Linux and/or kernel version.

CPU: Intel or AMD, not related. RAM: 64GB/96GB, free memory more than enough.

I will gather more detailed info later.

Asked by Terrance_h 2 days ago

Last reply by zeroknight 19 hours ago

Email sending issue

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below. Login to server smtp.comca… (read more)

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below.

Login to server smtp.comcast.net with username kd8idt@comcast.net failed.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Please advise what to do?

Thanks

Asked by Randy 1 day ago

Last reply by david 20 hours ago

Compact folders omits the junk folder

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Fol… (read more)

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Folders". Is that normal?

Asked by Gilbert in Beijing 1 day ago

Last reply by david 21 hours ago

Unable to hold backspace to delete multiple characters in certain text boxes

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google … (read more)

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google Docs, and the google search box. I am not experiencing this issue with any other app, and in chrome, with the same pages, the issue doesn’t occur. The issue also does not occur in the URL box or the forum post text box here. The issue still occurs in troubleshoot mode.

Asked by enderthexenocide 4 days ago

Last reply by zeroknight 1 day ago