Showing questions tagged:

How to adjust the HLS setting.

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet. Whatever… (read more)

"Oops, your browser's HLS setting is too low." Trying to stream, in browser, and I'm completely blocked today. The browser says it's fully updated. And yet.

Whatever the case, where and how do I check and/or adjust the HLS setting?

Open 1 1 117

Videos will not play at all ever on Android

Suddenly Firefox has randomly decided that it will no longer play any videos anywhere ever. I have changed absolutely nothing, videos just fail to play at all. Every solu… (read more)

Suddenly Firefox has randomly decided that it will no longer play any videos anywhere ever. I have changed absolutely nothing, videos just fail to play at all. Every solution that exists on the Internet has failed to solve the problem. And I do mean EVERY solution.

I can open the exact same video on Chrome and it plays immediately with no issues. The app is simply broken.

Very cool. I love it when software stops working due to no fault of my own and nothing I do fixes it. Glad I spent two hours on that.

Open 1 1 133

Lost Sound

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not al… (read more)

When I am watching a YouTube video and switch tabs, sometimes, on return to the YouTube tab, I have no sound. It is not muted. The system sound is fine. This does not always happen. I can switch tabs and still hear the sound. Then switch back and no sound. The video is not paused. I've tried pausing and playing the video, still no sound. Refreshing the tab doesn't help Where do I go to turn the sound back on? Win11, Firefox v144.02 64 bit.

Open 1 1 170

playback speed youtube not working

Hello Mozilla Support Team, from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available. Could you please c… (read more)

Hello Mozilla Support Team,

from yesterday playback speed on youtube is not working. When I open the same video with Edge playback speed is available.

Could you please check and rework?

Thanks in advance.

Many greetings Stefan

Open 1 138

How to reliably block autoplay?

There's already a decent help article about how to block videos from autoplaying: https://support.mozilla.org/en-US/kb/block-autoplay The problem is, it works haphazardly… (read more)

There's already a decent help article about how to block videos from autoplaying:

https://support.mozilla.org/en-US/kb/block-autoplay

The problem is, it works haphazardly. Even if my default for all web sites is "Block Audio and Video", on some web sites (not all) embedded videos still start playing as soon as they scroll into viewport.

Some have adviced to delve into about:config and set media.autoplay.blocking_policy to 2 (default is 0) and, based on quick testing, that actually seems to help but why exactly does it help? If privacy settings already have a setting to block autoplay, why does that particular configuration change make it work as it is supposed to work?

Running Floorp 12.5.0 (Firefox offshoot) on Win11, if that helps.

Open 1 158

BBC News and BBC iPlayer videos show black screen or error

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64. A video m… (read more)

The same thing happens on my two Dell laptops (Inspiron and Latitude), and a Hyper-V VM (on my desktop PC). They all run Bazzite Linux 6.17.7-ba25.fc43.x86_64.

A video may play for a second or two, and then it's either a black screen, or an error message of "The content doesn't seem to be working."

On the same two laptops and VM, the Chromium Browser, and LibreWolf (a fork of Firefox?), have no issues playing the same videos.

Firefox version on all three systems is 147.0.3.

Any help/guidance welcome with thanks.

Open 4 79

change device to sound

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner… (read more)

The sound works for me on Opera (PC Win11), but not on Mozilla - I see it as a bug in the browser... even after clicking on the playback device in the bottom right corner in Mozilla, the sound doesn't start playing...

Open 1 48

full screen problem

Issue Description: I’m experiencing a problem with fullscreen mode while using YouTube on Firefox on Windows 11 with a dual-monitor setup. When I enter fullscreen, the vi… (read more)

Issue Description: I’m experiencing a problem with fullscreen mode while using YouTube on Firefox on Windows 11 with a dual-monitor setup. When I enter fullscreen, the video does not cover the entire screen. Instead, I can still see parts of the Windows desktop or background around the edges of the display.

This issue only happens on Firefox and only when using fullscreen mode on one of my monitors. I have already checked my display settings, scaling, alignment, and hardware acceleration, but the problem persists.

System Details:

Windows 11

Dual-monitor setup

Browser: Firefox (latest version)

Issue: Fullscreen video shows borders and does not fully cover the screen


Expected Behavior: The fullscreen video should completely fill the selected monitor without showing any part of the Windows desktop.

Please advise on how to resolve this issue.

Open 1 285

How to prevent the screen going dark periodically?

Have to keep pressing keys periodically when streaming video in a Firefox tab to prevent the screen going dark. The Ubuntu Mate Power Management settings have all been c… (read more)

Have to keep pressing keys periodically when streaming video in a Firefox tab to prevent the screen going dark. The Ubuntu Mate Power Management settings have all been configured to prevent the System from doing so, so I'm wondering if this has something to do with Firefox. As a caregiver for a disabled person otherwise without television access I would find this very helpful.

Open 1 55

Firefox, Arch inux, i3, no DM.

(Дальше по-русски.) Коротко. Включается скринсейвер во время воспроизведения виде. До Waterfox G6.0.20 включительно всё работает нормально.

Open 1 88

timing

When I listen to music via Firefox, my computer goes into sleep mode after 15 minutes (windows close and password is required)^)^. I've looked everywhere to find a soluti… (read more)

When I listen to music via Firefox, my computer goes into sleep mode after 15 minutes (windows close and password is required)^)^. I've looked everywhere to find a solution to this problem, but I can't find one... Can you help me?

Open 1 274

"allow audio and video autoplay" exception doesn't transparently work on all sites

In Firefox, I have audio and video autoplay blocked globally, and added an exception for one particular website (Discord). However, Discord now only autoplays videos once… (read more)

In Firefox, I have audio and video autoplay blocked globally, and added an exception for one particular website (Discord). However, Discord now only autoplays videos once, but doesn't loop them as it should (they implemented GIFs as videos, but now they don't loop).

Of course this could be interpreted as a bug in Discord's web client. However, there shouldn't be a difference between a website that got an exception and autoplay being globally allowed. Therefore i suspect that there is a bug in firefox where some property, state, or hint is set differently depending on whether a page has been added to exceptions or autoplay is allowed globally.

Is there anything i can do to work around this? I really want an autoplay exception to actually work as expected (the website doesn't need to know that it's special)

Open 5 154