Pin number?

to export thunderbird to my new mobile I am being asked for a pin number. I have no idea. It says it can be reset by going to settings, accounts, sign-in options. this pa… (read more)

to export thunderbird to my new mobile I am being asked for a pin number. I have no idea. It says it can be reset by going to settings, accounts, sign-in options. this pathway does not exist. Can you help?

Asked by peter11 4 months ago

Last reply by Wayne Mery 3 months ago

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (read more)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Asked by Mr. Kyaw Thu Soe 1 month ago

Last reply by Paul 1 month ago

Password for outgoing server SMTP

When I open my Thunderbird account it asks me to enter my password for my Outgoing server. I have never changed my PW and it won't accept it so I am blocked from my acco… (read more)

When I open my Thunderbird account it asks me to enter my password for my Outgoing server. I have never changed my PW and it won't accept it so I am blocked from my account and there is no way that I can find to edit this password. I need help.

Asked by slandersons 1 month ago

Last reply by christ1 1 month ago

Syncing Tab Groups

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question. I'm trying to sync my tab groups across m… (read more)

[edit] I was using my phone to post this question and inadvertently posted it to the android forum. This is a DESKTOP question.

I'm trying to sync my tab groups across my desktop/laptop. I have sync enabled through the settings and I've checked every box, but I don't seem to see an option for syncing tab groups specifically. It syncs all of my bookmarks and active tabs, but the groups seem to be unique to each device. Is this feature available? I might be looking in the wrong spot so if anyone has any insight that would be great! Cheers

Asked by lando-tech 5 months ago

Last reply by Kiki 4 months ago

Mozilla will provide security updates for Firefox 115 ESR until at least 115.27.0esr in August 2025

Hi Mozilla Team / Community, We understand that Firefox 115 ESR will receive security updates until at least version 115.27.0esr in August 2025. We currently have a num… (read more)

Hi Mozilla Team / Community,

We understand that Firefox 115 ESR will receive security updates until at least version 115.27.0esr in August 2025.

We currently have a number of devices still running Windows 7 for legacy application reasons and rely on Firefox 115 ESR as it's the last version to support that OS.

We need to plan ahead, so could you please confirm:

Will Mozilla continue to support Windows 7 with Firefox 115 ESR updates until August 2025?

Or is support for Windows 7 ending sooner, even if 115 ESR itself continues?

Asked by hayden.holmes 4 months ago

Last reply by TyDraniu 4 months ago

Yahoo Finance stock charts not loading.

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommen… (read more)

Yahoo Finance stock charts are not loading. Never encountered this problem before this week. A GeekSquad tech support person was not able to fix the problem and recommended I contact Firefox. Edge and Chrome load Yahoo Finance stock quote sites just fine; I'm only having trouble with Firefox. Any ideas on how to fix? Thanks! Carol

Asked by ghjcarol 1 month ago

Last reply by Denys 1 month ago

Opt out of new AI features

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Hav… (read more)

Is there a way for me to opt out of any new "AI" functionality/features that would otherwise be enabled by default? Like the tab suggestions and perplexity in search. Having AI shoved down my throat from every corner of the internet is kind of frustrating.

Asked by kipislekkerrrrgggg 3 weeks ago

Last reply by loner_uno 1 week ago

nouvelle version

bonjour la nouvelle version a ete mise doffice or il est inpossible de la mettre en francais comment revenir a l ancienn version ou mettre celle ci en francais merci … (read more)

bonjour

la nouvelle version a ete mise doffice or il est inpossible de la mettre en francais comment revenir a l ancienn version ou mettre celle ci en francais

merci

Asked by Sylvie BESSE 5 months ago

Last reply by Denys 5 months ago

Turn off rounded corners

Hello, In the latest update I got it made everything into rounded corners. The Tabs and Settings windows as an example. How do I undo that? I checked thoroughly in the… (read more)

Hello,

In the latest update I got it made everything into rounded corners. The Tabs and Settings windows as an example. How do I undo that?

I checked thoroughly in the appearance settings and dont see a way to do that. I specifically switched my entire world over to Firefox to get out of the rounded corner UI world only in time for this switch to happen. How do i undo it?

Asked by Eric Long 5 days ago

Last reply by Agent virtuel 4 days ago

Disabling AI in Firefox/Preventing future AI activation

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future? I do not want AI running on my machine. I do not wa… (read more)

Is there any way I can prevent Mozilla from installing/enabling more AI features on my Firefox browser in the future?

I do not want AI running on my machine. I do not want AI integration in my browser. I understand I will still run into AI in the wilds of the internet, but I especially do not want these features enabled ON MY OWN MACHINE in an update without me specifically opting into them. Installing and enabling this without user opt-in communicates clear disrespect to the users.

I did a cursory search here for similar questions and Mozilla staff appear to be stating there will be no AI in Firefox unless the user specifically enables it, and it is as simple as disabling them via settings if "accidentally" enabled. This was not my experience, and it is alarming to see false information provided to users .

I have found other sources indicating the following must be set to false in about:config in order to disable browser-side AI/AI integration: browser.ml.chat.enabled browser.ml.chat.page.footerBadge browser.ml.chat.page.menuBadge browser.ml.chat.shortcuts browser.ml.chat.shortcuts.custom browser.ml.chat.sidebar browser.ml.checkForMemory browser.ml.enable browser.ml.linkPreview.shift

Is that all of them, will these disable ALL of the AI in Firefox?

Are there any other settings I need to set to false to ensure no AI is either running on my machine or the browser is not integrating AI functionality from third parties?

Is there any way to ensure Mozilla doesn't force AI features to be enabled without my say-so (again)?

Are there any privacy-minded browsers comparable to Firefox that DO respect their users with regards to forcing AI on them? It may be time to jump ship.

Asked by Herb Burgleman 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

How to disable AI in Firefox completely?

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, … (read more)

With Firefox 144, there is unasked for/unwanted AI introduced. How do I ensure that all AI is completely disabled in my browser? I found a link describing some settings, but want to confirm this will disable ALL AI in the browser. I don't want it, don't trust the privacy/security holes yet to be found and would prefer it was not included in Firefox to begin with. The list I've found is:

  • user_pref("browser.ml.chat.enabled", false);
  • user_pref("browser.ml.chat.menu", false);
  • user_pref("browser.ml.chat.page", false);
  • user_pref("browser.ml.chat.shortcuts", false);
  • user_pref("browser.ml.chat.sidebar", false);
  • user_pref("browser.ml.enable", false);
  • user_pref("browser.ml.linkPreview.enabled", false);
  • user_pref("browser.ml.linkPreview.optin", false);
  • user_pref("browser.ml.modelHubRootUrl", "");

Will this do it? What about:

browser.ml.chat.nimbus

Do I need to clear that field to ensure I don't get some auto opt-in in the future as more and more of this "stuff" is put into the browser?

Why not leave Firefox as a security/privacy conscious browser and put out a separate AI browser (FirefoxML?) for those that are not as concerned. How does Mozilla ensure that no information is leaked through AI from sessions for professionals that must protect physician/patient, attorney/client information or other legally confidential information?

Asked by mozcrash1 3 weeks ago

Last reply by TyDraniu 2 weeks ago