Firefox shuts down with no warning and kills all tabs

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no … (read more)

Had it yesterday, happened this morning after the restart and just NOW, when I entered 6 lousy tabs, and they are NOT in the recently closed list either.. wups, gone, no tabs, setting has a check mark on open previous windows and tabs. Within 24 hours, lost the tabs three times with a non reported crash and Firefox closing itself with no warning.

I honestly do not think I am responsible to keep a backup of my browser history, I expect a browser to do that. I switched from Opera to Firefox not to long ago.. even Opera is a security risk.. at least it doesn't delete your tabs just for fun.

Very simple.. that happens once more and i am OFF this browser....

Asked by Jay Nudelholz 3 months ago

Last reply by R Ss 2 months ago

Bookmark dropdown spacing . . . . . again :(

I know this is an ongoing issue but it seems like nobody has mentioned it in a while so I figured I would stir it up again. I am fed up with the bookmark double spacing … (read more)

I know this is an ongoing issue but it seems like nobody has mentioned it in a while so I figured I would stir it up again. I am fed up with the bookmark double spacing and having to scroll down all of the time.

If nothing else I would think that the Firefox team owes all of its loyal users an explanation as to why they don't seem to want to fix this probem.

Thanks my rant for this year :)

Asked by enginerepairshop 2 months ago

Last reply by cor-el 2 months ago

for me - a relatively recent problem

up until a few months ago, Thunderbird opened jpg/jpeg images inline, that is in the message window. Instead I get an empty white box where the image SHOULD have displaye… (read more)

up until a few months ago, Thunderbird opened jpg/jpeg images inline, that is in the message window. Instead I get an empty white box where the image SHOULD have displayed. The only option now available appears to open the attached image with PHOTOS which takes longer as Thunderbird has to call photos to load the image. Also it takes longer to actually display the image. So what happened?

My current work-around to this issue is to drag/drop the attached image to my photo editor which loads rather quickly. Much faster than photos.

Asked by Rosaliy Lynne 5 months ago

Last reply by sfhowes 3 months ago

Unable to play live videos/streams on ubuntu

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persi… (read more)

Over the past few weeks I've been unable to watch live videos on Firefox on Ubuntu 22.04. I thought it was just an issue with Twitch but I realized the problem also persists on live videos on Youtube and did some troubleshooting which didn't solve the issue. The only solution I was able to find for Ubuntu said to install ffmpeg, which I already had, but I made sure it was upgraded, refreshed Firefox, and still have the issue. Currently I'm on Firefox 121.0 but I've had this issue since before I updated it. I dual boot Ubuntu and Windows and am not having this issue when I boot Windows on the same computer and Firefox profile.

Asked by libbycjones 3 months ago

Last reply by zeroknight 3 months ago

watching video fullscreen first time

Dear Mozilla support, For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and complete… (read more)

Dear Mozilla support,

For a while I have the problem that when I want to watch a video fullscreen on a website e.g. youtube, inline video etc. Firefox stops and completely closes. This is only the first time when I play the video. When I re-open the browser I can continue watching the video fullscreen without any problem. I don't receive any error messages.

Attached the specs of my phone and Firefox browser.

Kind regards, Rick

Asked by rickhekman 5 months ago

Last reply by Paul 4 months ago

''We are having trouble restoring your last browsing session"

On bootup firefox opens a single window which says the following: Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsi… (read more)

On bootup firefox opens a single window which says the following:

Sorry. We’re having trouble getting your pages back." We are having trouble restoring your last browsing session. Select Restore Session to try again.

The restore function succeeds in restoring 6 windows from the prior session, but this notice keeps appearing on every bootup.

Here are a few relevant details from about: config

  • browser.sessionstore.max_resumed_crashes (is set to 1)
  • browser.sessionstore.resume_from_crash (is set to true)
  • No 3rd party third party cleaning software
  • Two extensions, tab stash and tree tabs
  • There are no entries in about:crash for this event

Have been using Firefox from 2004 with 5-10 open windows which appear on bootup as they existed from the prior session. This is the first occurance of this error. Appreciate your support. Here are a few system details:

1.) 28gb ram 2.) Linux ~ LMDE 5 (Elsie) 3.) Firefox ESR 115.8 (oesr) 64 bit.

Asked by josborne1 1 month ago

Last reply by jonzn4SUSE 1 month ago

YouTube Latest Videos Box Now Showing After Update

Hey there! After updating Firefox to 121.0.1 YouTube latest videos box not showing. It appears for a few seconds after page is loaded, but then just disappears. Checked o… (read more)

Hey there! After updating Firefox to 121.0.1 YouTube latest videos box not showing. It appears for a few seconds after page is loaded, but then just disappears. Checked on another computer -- the same issue, although in 120.0.1 works fine.

Asked by piano-event-44 3 months ago

Last reply by jonzn4SUSE 3 months ago

Autofill address not working anymore

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore. Autofill card still works, bu… (read more)

Autofill has been working perfectly fine until yesterday. There's not even a manage addresses in the privacy and security settings anymore.

Autofill card still works, but not addresses.

Asked by allanrivers99 1 month ago

Last reply by jonzn4SUSE 1 month ago

Closing email account - how to keep my emails? Are they stored locally?

I've got a long-standing email account that will be closing in a month and I need to keep all the emails on it... I'm not technical! Are they kept on my laptop, or just o… (read more)

I've got a long-standing email account that will be closing in a month and I need to keep all the emails on it... I'm not technical! Are they kept on my laptop, or just on the server? If the latter how does someone who's not technical go about getting them local, and also able to access them again through Thunderbird ideally? I've tried to look at old posts but they are quite technical generally so I'm looking for a bit of hand-holding/easy instructions :)

Asked by neary 2 months ago

Last reply by david 1 month ago

Home Page

The Shortcuts saved on my Home Page have disappeared again. I cannot re-enter because they are not accepted. Why is this happening and how can it be fixed?? Very frust… (read more)

The Shortcuts saved on my Home Page have disappeared again. I cannot re-enter because they are not accepted. Why is this happening and how can it be fixed?? Very frustrated!

Raydell Barr Macon, GA

Firefox 121 Windows 10

Asked by raydle1101 3 months ago

Last reply by zeroknight 3 months ago

email error

I cannot send emails. I've been using Thinderbird for probably 20 years, this is a new one. I'm just using the Reply function. I checked the SMTP settings and they are st… (read more)

I cannot send emails. I've been using Thinderbird for probably 20 years, this is a new one. I'm just using the Reply function. I checked the SMTP settings and they are still the same.

Sending of the message failed. An error occurred while sending mail. The mail server responded: <lsimon@nc.rr.com> sender rejected. 'The email address you are sending as must match the email address you used to auth.' Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again.

Asked by Lowell Simon 5 months ago

Last reply by Googlethunderbird 5 months ago

TB no longer can find hotmail or outlook

Here in Jan 2024 suddenly TB will no longer connect to any hotmail or outlook..it says I have to enter a new password but I have not changed my password and can get onto … (read more)

Here in Jan 2024 suddenly TB will no longer connect to any hotmail or outlook..it says I have to enter a new password but I have not changed my password and can get onto them if I go directly to that site. Any suggestions?

Asked by oldbob2 2 months ago

Last reply by Wayne Mery 2 months ago

Firefox will not load pages / connect to internet

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs. I was running the latest version 121.xx on MAC 1… (read more)

Starting a few weeks ago, firefox would not load any accounts via https://login.microsoftonline.com/ one one of my Macs.

I was running the latest version 121.xx on MAC 12.7.2

Nothing would fix the site issue, so I tried re-installing and refreshing Firefox. Followed all the troubleshooting steps.

Now firefox is completely broken. Tried creating a new profile. Running in safe mode, etc.

It sometimes will load pages, but extremely slow. But generally is unusable.

Firefox works on my other macs just fine (Profile uses sync with those machines)

Safari and Chrome work perfectly fine. No malware. No ISP issues. No firewall.

Please advise a fix or I guess I will delete everything firefox related.

Asked by gt0279a 3 months ago

Last reply by zeroknight 2 months ago

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (read more)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 3 months ago

Last reply by zeroknight 2 months ago

How do I downgrade from this horrid update? 115.5.1 (win10)

Mozilla has done it again. They seem to be on a mission to ruin their programs. I have already switched away from FireFox, and now I will have to switch away from Thund… (read more)

Mozilla has done it again. They seem to be on a mission to ruin their programs. I have already switched away from FireFox, and now I will have to switch away from Thunderbird if I can't downgrade.

I foolishly upgraded to 115.5.1. The new interface is more cluttered and takes up about 30% more space than the old interface. The bar at the top is wider, the bar between the email list and the email contents is wider. The side bar on the left which lists the folders is wider. And all this is happening even though I have "density" set to maximum. Furthermore, my favorite add-on is suddenly no longer working and I can't find a way to restart it.

What I need is this:

  • Please tell me which version prior to 115.5.1 is the most stable and doesn't have any of the interface changes that 115.5.1 has. (How do I find out the number of the last version I was using?)
  • Please give me detailed instructions on how to download such version and downgrade. I am NOT a computer person and I need clear instructions.

Thank you.

Asked by Purebeads 4 months ago

Last reply by david 3 months ago