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Issue paying Mozilla VPN from German payment services

I would like to get Mozilla VPN and I would like to pay for it. However, when trying to pay for it, both PayPal and Visa are getting rejected. The error message reads: Th… (read more)

I would like to get Mozilla VPN and I would like to pay for it. However, when trying to pay for it, both PayPal and Visa are getting rejected. The error message reads:

The currency of this subscription does not apply to the country associated with your payment.

So I guess it expects me to pay in USD while the payment services are trying to pay in EUR? I have already paid in USD with both PayPal and Visa, so I seem to be unable to understand what the problem could be here.

Any Help or trubleshooting idea appreciated.

Thank you and best regards,

ace28

Asked by ace28 4 days ago

problem activating subscription

i cannot get past subscription login page in the mozilla vpn ios app. when i sign in it keeps asking me to subscribe and when i click subscribe it tells me i have and act… (read more)

i cannot get past subscription login page in the mozilla vpn ios app. when i sign in it keeps asking me to subscribe and when i click subscribe it tells me i have and active subscription but then takes me back to the subscription page. it does something similar when i try to contact mozilla through the app. i'm on ios 14.6 and have tried deleting and re-downloading the app but i am still encountering the same issues

Asked by christopherfielding9 6 days ago