All Products Community Forum

Every time I open the app, I need to log in into my Mozilla account. It doesn't affect any website I use only the app itself. I checked the settings to be sure. Neither private browsing nor browser data deleting.

Something is wrong with Thunderbird. I have uninstalled and reinstalled many times. Unable to get inbox emails. Infact no emails are coming. You can see the processing circle working but never completes action. Not sure if I am doing something wrong or the app is the problem. Using Samsung tablet. All apps updated. Please help.

I am running into a strange issue with the Firefox app installed on my new mobile phone, and it occurs consistently while browsing almost all websites. The problem is that after a webpage loads completely, the right side gets slightly cut off. It doesn't seem to be caused by display scaling, font size, or screen zoom. Because if that were the case, pinching to zoom with two fingers should have brought the hidden right side into view. For example, on Reddit, when I try to check my profile or notifications, the right side gets cropped out. On the other hand, this Firefox support page is displaying properly, with no part cut off. I have attached screenshots of both. I am encountering this issue on several other websites as well. My device is a popular Samsung model. Other browsers, such as the pre-installed Google Chrome or MS Edge downloaded from the Google Play Store, do not have any such issue. So far, I tried removing all extensions from Firefox, but to no avail. I couldn't find anything relevant in the settings that could cause this either. I tried toggling the protection settings between Standard and Strict, but it made no difference. Is there any known fix for this issue?

Every time I download a file through firefox on android (153.0.4 (Build #2016177879)) I get an actual notification and often times I use that as a way to open my file.

However, I also get a notification badge on the three dots in the url-bar which does not disappear until I view my downloads (which is 2 clicks of navigation). This happens even if the file gets deleted! This is relentlessly annoying as a person that likes to keep things free of notification badges everywhere. Please either remove it or let me disable it at least.

P.S. image attached shows the notification badge after I downloaded and deleted an image.

Hi,

The saved address, saved cards pop-up/suggestion that is shown in the bottom of the browser window can not be dissmised and it covers the footer of the web page. Many pages nowadays have "Next"/"Finish" wizard buttons in the footer/bottom of the web page and because the address suggestion pop-up can only be minimised and maximized the buttons are not accesble and this blocks the user from being able to use the webpage. Possible solutions: 1. Make the pop-up dismissable with a slide left/right or an X button. 2. Move it to the top of the page or make it movable. 3. Stop making it in an overlay fashion 4. Change the shape from the full width bar to something else that will not cover the whole footer.

Please analyze and fix this issue as fast as possible because it is the only reason I am not able to use the Firefox browser on my mobile phone.

I have Thunderbird on Android 15. I can not move an accidentaly deleted message back to the inbox.

In Thunderbird > settings > general settings > visualization > visible message management (approximate translation from other language) I have selected "move".

I suspect that this is an error.

When reading an email, the "Mark as unread" button at the top does not work. Instead, it closes the email as expected but does not change the status from "read" to "unread". This used to be functional before the most recent update.

(On android samsung, using mobile browser) When I use fullscreen mode on the mobile Youtube website, the fullscreen breaks the screen rotation mode when i leave the firefox app and bring it back into focus. It will force (if possible) all tabs currently open into horizontal mode, and I have to navigate back to that youtube page, click the fullscreen button, exit fullscreen, then navigate to other tabs to fix it... temporarily. If I leave firefox again and navigate to the same tab that had the bugged video, it will start to force horizontal orientation again. It does not do this all the time, but it does this often enough while I am watching videos.

My email account [redacted from public] @live.co.uk was receiving mail until 6th August and then nothing. I'm getting a notification to say authentication failed and when I tap it the screen says "checking incoming server settings" and doesn't complete. I'm in the process of changing Web account logins from a talktalk account to the live account as the TT account is attracting spam. Could this have influenced the server settings?

Richard