All Products Community Forum

I am using an outdated Android FireFox Browser

120.1.1 (Build #2015990546), 287644eb76+ GV: 120.0.2-20231208211905 AS: 120.0.2

I think it was downloaded December 2023, never updated (for fear of losing tabs).... In Late November 2025 (recently), I opened a link in my FaceBook app (as usual, not the first time, at all), the link followed to the FireFox app and only that page appeared in my tabs- ALL OF MY TABS that were building and being saved for 2 years just suddenly vanished, and, quietly!!!!

I am using a tablet and I it has never been rooted.... I do have some knowledge in Windows data recovery, managing sessions through Windows/Android platforms through extensions, JSON files, and the Windows backup folders....

Can anyone help me, based on all info provided????

I was just on a tech help support call and the tech person rebooted my firefox and lost my access to my most recent browsing history. Is there a way that I can still restore the lost history? It is not showing up in the History section anymore.

I've followed the directions I've found in looking for answers to this, and they haven't worked. My bookmarks haven't appeared when I switched between 2 profiles and nothing has appeared when I went to the Library and tried the various restoration options. I also can't bookmark any webpages since I've lost my bookmarks. I'm using this in Windows 11. Ccleaner found 19 GB of system files that it didn't name, and it wouldn't delete them, so the bookmarks may still be there - I just don't know how to find them. Thanks for your help.

All of my bookmarks have been erased. It says the file is being used by another application. I have looked at the help section but the options they give does work.

New computer upgrade from MS10 to MS 11 365. I lost all bookmarks for internet locations. How do I retrieve them? Where is the new bookmark access icon on the Firefox home screen?

After running a CCleaner health check on my computer I have lost all access to my bookmarks and the Fire Fox home page does not display my most visited websites as icons.

Suite à la mise à jour de Firefox avec l'arrivée des nouveaux profils, j'ai perdu tout ce que j'avais enregistré sur ma session : tous mes mots de passe, mes marque-pages ainsi que les données de mon compte. Impossible de les retrouver ou de récupérer les données de mon compte initial. Je ne comprends pas ce qu'il s'est passé et surtout, j'aimerais savoir comment faire pour récupérer mes mots de passes et marques pages qui ont disparus ??

I recently lost all my data on my computer and after logging into my account, I couldn't retrieve my firefox data. I searched everywhere on my browser and couldn't find nothing to fix this.

Hello,

Firefox on my Android device recently updated, but when I checked my bookmarks from the menu, they were gone. I didn't have syncing or anything special enabled. Are the bookmarks still saved in a folder somewhere on my device or were they deleted in the update?

Thanks.

Здравствуйте, из-за отсутствия места на диске ВЕСЬ МОЙ БРАУЗЕР ОТКАТИЛСЯ. У меня остались папки с профилями. Но когда я их загружаю, браузер говорит, что профиль не доступен. Что мне делать? На скриншоте папки из профиля. Мне хотя бы пароли восстановить...

Ich habe versehentlich ein Passwort in dem Passwortordner gelöscht und benötige diese Passwort aber wieder. Wie komme ich an das Passwort wieder heran.

Vielen Dank