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I am using the apt version of firefox v125.0.2 (64-bit). I do not have a dedicated GPU - I use my intel core's internal gpu only Intel Corporation HD Graphics 620 (rev 02).

I used to play this game named narrow.one, which before I reinstalled the mentioned libraries, was working fine except for crashing a few times. I thought these libraries were causing some issue, so I tried reinstalling them.

I reinstalled the libraries using: `sudo apt install --reinstall --fix-missing libgl1* libegl*`

After installation, I start getting that error. So, I tried reinstalling firefox (using the same command), and then restarting the laptop - but of no use. Chrome seems to be running WebGL, including the game.

In firefox, on the https://get.webgl.org/ page, I see Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card.

After that, I also tried reinstalling `libopengl0` and `libglu1-mesa` and `intel-microcode`, but of no use. Running although, `sudo intel_gpu_top` and then chrome, it seems that the GPU is in use by chrome as well.

I then go to about:support. It shows me the images I have attached. Reading the logs, there several `blocklisted` values in `Decision Log` section. I suspect that's the cause of this issue, but then I don't know how can I un-blocklist the blocklisted things, and even after that, why does Chrome runs webgl if these are blocklisted?

Running `glxinfo -B`, I get the following: `name of display: :0 display: :0 screen: 0 direct rendering: Yes Extended renderer info (GLX_MESA_query_renderer):

   Vendor: Intel (0x8086)
   Device: Mesa Intel(R) HD Graphics 620 (KBL GT2) (0x5916)
   Version: 23.2.1
   Accelerated: yes
   Video memory: 7697MB
   Unified memory: yes
   Preferred profile: core (0x1)
   Max core profile version: 4.6
   Max compat profile version: 4.6
   Max GLES1 profile version: 1.1
   Max GLES[23] profile version: 3.2

OpenGL vendor string: Intel OpenGL renderer string: Mesa Intel(R) HD Graphics 620 (KBL GT2) OpenGL core profile version string: 4.6 (Core Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL core profile shading language version string: 4.60 OpenGL core profile context flags: (none) OpenGL core profile profile mask: core profile

OpenGL version string: 4.6 (Compatibility Profile) Mesa 23.2.1-1ubuntu3.1 OpenGL shading language version string: 4.60 OpenGL context flags: (none) OpenGL profile mask: compatibility profile

OpenGL ES profile version string: OpenGL ES 3.2 Mesa 23.2.1-1ubuntu3.1 OpenGL ES profile shading language version string: OpenGL ES GLSL ES 3.20`

I do not know much about OpenGL, but reading the above stuff, I suppose my GPU is in use and also has a compatible driver (although I am not sure).

Also, running `glxdemo`, `glxheads`, and `glxgears` seems to be rendering stuff.

Should I reinstall firefox after purging it first? Please help.

Thanks!

Hi,

About a month ago I accidentally activated the "Delete all but the most recent 2000 messages" option for one of my mail account in Thunderbird (15.10.1 (64-bit) on a MacBook Air). Luckily our local support were able to restore the affected folders. BUT - every time I opened the restored folders in Thunderbird, all the restored messages would disappear again. Correspondingly, the support team can see at this time large numbers of messages being deleted.

I've tried to delete the affected mail account from Thunderbird - didn't help. I've hidden my profile and started Thunderbird from scratch, set up the mail account again (so there should have been no leftover information from any previous instance of the account) - didn't help. I can see that whenever I open a folder for the first time, Thunderbird says "Compacting" - this is even though I have "Always ask before compacting" set. Even after I turn off automatic compacting for space saving >20MB, Thunderbird still compacts when it first sees a folder.

I have verified this behaviour by connecting to the same mail server using alpine - I see messages flagged for deletion in the restored folder; as soon as Thunderbird touches the folder, they disappear (even though no compacting should be happening and I should be prompted before it does, see above). Conversely, if I remove the "to delete" mark from the messages using alpine and then open a folder in Thunderbird, the messages are visible there.

From my understanding of what Thunderbird should be doing when compacting (or rather when not compacting), I would say the behaviours I've seen are rather significant bugs. But if I've misunderstood and there is some other way to stop Thunderbird from purging messages marked for deletion, I would be grateful for any advice.

Many thanks in advance for your help.

Bug forever (years, versions, reinstallations).

Failure by filters whose action is to DELETE. As stated in subject. Uncomplicated.

Other filters work (they distribute msgs into specified folders).

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

Others asked and were pointed to extensions. As long as extensions get access to my pages, I'm not willing to use any. So, is there an option in advanced settings, to return to previously viewed tab when I close a tab? Thanks, Cat

Hello My Thunderbird failed pop access to my Gmail account, at beginning of month. Any try to fix, and even change from pop to imap don't work. I get the windows as shown i images as result. I don't like see oauth/legacy/consent in the URL. - Change setting in Google from pop to imap - Cookie setting updated as forum suggest - JavaScript true as forum suggest

Any hint on forwarding step? Thanks Lars Granath

So with Google becoming an increasingly terrible company over the years I once again decided to try to move away from chromium based browsers and over to Firefox, but I'm still having the same problem as I did when I first tried. I have since found the source of the problem, or rather a more exact explanation of what is going on, but I still can not find a solution. Basically when I compare the audio of the same YouTube video while logged into the same account with the same settings the audio quality on chromium browsers seems better. After some testing I figured out that it has to do with Logitech's G Hub surround sound option. Using Logitech's surround sound on headsets that support it, the Pro X2 in my case, will change the audio quality by quite a lot, in my opinion it sounds better. The problem is that this change doesn't seem to have an effect when using Firefox.

Is this a known issue and if yes, is there a solution?

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

1. Often TB won't show new message, it'll list a number of new message, maybe I can actually scroll down & view a few of them, but quite often, I'll try to scroll down and can't see that new message that TB indicates exists. Or I have to click on an old message, then try again, click on another message I've already viewed then scroll down to where the new message is. This morning, tried both several times, still couldn't see the new message that TB insists is there.

2. At one time, when you opened TB, you were automatically taken to the end of all the messages in your inbox or if you fllter emails to folders, to the end of messages in that particular folder. No more, you have to scroll down to the end. Why? It's a waste of time for me to do that and as far as I know, TB places no limit on the number of emails in an inbox so . . . why was that changed? Because it was user friendly?

In my search I noticed that there was one TB user who was so upset he/she/they wanted to return to v. 102. I wonder how many people, seeing the response, also have returned to a previous version. I know I'm really tired of getting additional bells & whistles i don't use, changes to what you see that don't help me at all, plus making using TB more of a hassle--see above. Please fix the above problems. If it's not fixed in the next upgrade--which I'm hesitant to install given the result of the last few upgrades that introduced the above hassles--then I'll probably go back to an older version too.

For a few weeks I have had a new problem on my new Windows 11 Lenovo laptop, and also on my wife's older Dell laptop. We have been using Thunderbird for years without major problems. I loaded the latest version of Thunderbird on my new laptop and it seemed to work ok at first. Now I have a problem with intermittent failure to send normal emails on Thunderbird. My wife has noticed the same problem on her laptop Windows 11. I asked iPrimus support (who are supposed to support Hotkey) but they say it is not their problem but Thunderbird's. We RECEIVE emails ok, and sometimes pressing SEND will work immediately, sometimes on the second press, and sometimes not at all. This generates a message "-- Unable to authenticate Outgoing Server (SMTP), smtp.hotkey.net.au -- Check password and verify authentification method in Account settings/Outgoing server SMTP" We both use Trend virus protection.

Account name: mail.hotkey.net.au Outgoing Server: smtp.hotkey.net.au Server Settings: Server name pop.hotkey.net.au

                             User name is my email address

Since the update to version 125 Firefox on Windows 11 (all updates installed), when I open a new tab and start typing to the address bar WHILE the VPN to the office is active, Firefox locks up and can not be used anymore.

In taskmanager, there is no spike in memory or cpu usage visible. All I can do at this point is to kill Firefox via taskmanager.

I can enter anything in the address bar of an already open tab with an other website open, I can open new tab from the bookmarks, but I can not open a new tab and start typing in the address bar while the VPN is active.

Once I disable the VPN to the office, everything goes back to normal.

I never had this issue on a previous version of Firefox.

Any ideas whats causing this?

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

When I open firefox in ubuntu linux. (WSLg) Fresh install. I can't go to settings in firefox. Steps: press the hamburger menu, press settings, nothing happens.

OS: Ubuntu 22.04.4 LTS on Windows 10 x86_64 Kernel: 5.15.146.1-microsoft-standard-WSL2 Shell: bash 5.1.16

Firefox browser, v123.0.1, 64-bit. windows 10 Pro, 22H2.

Hello, this may not be a problem with Firefox itself at all, but I'd like to try to understand what the cause of the problem I and others are having.

I have Norton 360 installed, in this Windows 10 computer and like to use Firefox for internet browsing, it has always served me well.

I also have Norton Safe Search integrated/add-on to Firefox. This puts a red, green, or gray check mark at the end of each link that comes up during a search and has always worked before.

Recently, I've noticed that such check marks do not appear at all when doing a search with Firefox, but they are present when I do searches with MS Edge.

I am searching for a solution here, and also in the Norton Community. There are others there who have stated they are having the same problem.

Has anyone here heard of this before, would you have any suggestion as to what may be causing the lack of the Norton Safe Search check marks in Firefox searches?

Any input/suggestions would be welcome.

I am attempting to transition to Thunderbird. I have become quickly familiar with the HTML/CSS underlying the UI, and with the older userChrome.css structure for personal customization.

However, I can not figure out how to change the default background color of the message composition window -- which exists in a separate window from the main message viewer window -- from #2a2a2e to basic white.

Cracking open a copy of omni.ja in the app package, the only ID that I can find that seem to possibly be relevant is #messageArea, found in the following .css files:

chrome/classic/skin/classic/messenger/messageQuotes.css chrome/classic/skin/classic/messenger/shared/editorContent.css chrome/classic/skin/classic/messenger/shared/messengercompose.css

I have tried to override the default #2a2a2e color of the message composition area in my userChrome.css file, but to no success. (By contrast, it was easy to change the background color of the message viewing area with #messagePane)

I have tried the obvious step of changing the background color to white in the color settings option. Even after multiple app restarts, this setting does not affect the dark grey default background of the composition window.

Is there a name to this window div and a class or ID that i could access and customize through my userChrome.css file?

Thanks!

how can i stop thunderbird from interacting with windows defender anti virus scan? when ever i download or delete emails i get a few seconds of "not responding " and the whole computer is non responsive. i used to be able to turn off real time scan in security and it would work for a day and then windows would enable it again. now since the last upgrade windows isnt allowing me that option any more. solutions?

I see my original question is now archived at https://support.mozilla.org/en-US/questions/1380948#question-reply I never closed it because I didn't know if my last process could really fix the issue. It didn't, not always. Over the years, there have been times when the issue would still pop up, but not as often as before (2022 and earlier).

I have a feeling that during an issue, FF is having difficulty setting up shop after starting up. Consequently, it is spending more time before it could become prepared to connect to the Net. I've come up with another "solution," which is deleting (or moving out) xulstore.json in the profile folder after exiting or before starting FF. You can create a batch command or script to execute the process.

So far, FF is connecting immediately after startup.

Hi folks, I am wondering if there is a possibility to add a strikethrough icon to the compose window. I use strikethrough quite often and it is very inconvenient to go to the menu each time. I can find only addons for earlier versions of TB. Thanks

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?