Showing questions tagged:

Missing folders in email account after Exporting from Desktop Thunderbird

I exported all my 5 email accounts from Desktop Thunderbird to mobile Thunderbird. All were successful except for two accounts which only have one folder visible, the Out… (read more)

I exported all my 5 email accounts from Desktop Thunderbird to mobile Thunderbird. All were successful except for two accounts which only have one folder visible, the Outbox. All accounts are sycnhed and Manage Folders displays no folders. Help please to resolve problem.

Solved 2 11

stop sync with remote email account

I'm losing a school email account due to graduation. TB is set up to sync, so an email deleted remotely also is deleted on my PC. How do I stop that, or at least copy t… (read more)

I'm losing a school email account due to graduation. TB is set up to sync, so an email deleted remotely also is deleted on my PC. How do I stop that, or at least copy the emails I have? Thank you.

Solved 3 10

Copying TB from old to new machine. Basically works but Local folders not showing.

Moving from a Win 10 machine with TB ver 102.15.1 (64-bit) (Old I know but I still dislike the "new" interface and it still works) to new machine using Mint 22.3 Cinnamon… (read more)

Moving from a Win 10 machine with TB ver 102.15.1 (64-bit) (Old I know but I still dislike the "new" interface and it still works) to new machine using Mint 22.3 Cinnamon with TB 140.9 esr (64 bit) - (biting the interface bullet)

Copied over the content of the profile folder to the existing profile folder on the new machine. Mail files are in ImapMail directory and mail functions normally.

All local folders came over but under mail I have 3 directories: Local Folders non networked Local Folders smart mailboxes all the local folders accessible through the old client are located in the non networked... directory

These local folders are not showing through the new client. I see just deleted and outbox, which presumably corresponds to the trqash and unsent messages files in the Local Folders directory on the new machine.

I have a vague memory that about 18 months ago I looked into whether or not I could place the local folders on a network drive, so that they would be on one of my NAS drives that gets backed up automatically but I didn't think that I had done anything about this.

Question therefore: Is this a version issue, an OS issue or something else entirely causing me to not see the local folder content in the Mint client? & How do I correct this?

Thanks

Solved 9 41

Bew email account

I have had my main email account with Earlink.net since 1997. It's functuionality is OK, but falling behind with the years, and now not at par with major email accounts. … (read more)

I have had my main email account with Earlink.net since 1997.

It's functuionality is OK, but falling behind with the years, and now not at par with major email accounts. Furthermore, they keep raining tehmonthly price!

I'm using your Thunderbird as a backup only.

So, I want to get another/new account, at a better, more modern provider, and hopefully at a lower price.

But, once I do that, I need all my emails (organized in folders) accumulated for years to be brought to my new account AND future emails received at my old Earthlink account to be forwarded to my new account.

Please advise!

Thanks!

Solved 4 40

Thunderbird did not pull e mails from the old computer (via USB storage)

Hi, I was transferring the Thunderbird folder to my new laptop, and it can not open emails. Although I can see that the Contacts have been copied. I was following the in… (read more)

Hi,

I was transferring the Thunderbird folder to my new laptop, and it can not open emails. Although I can see that the Contacts have been copied. I was following the instructions via some of the YouTube videos. This is not my first time I have done this, but now, for some strange reason, it can not open emails.

I have purchased Windows 11 Pro N to my new laptop and now I am stucked.

Can you help me?

Tiho

Solved 3 46

I'm changing email servers and need the best way to automatically backup my emails in thunderbird to a separate drive or local machine

I'm changing email servers and need the best way to automatically backup my complete(multiple domains and user accounts) emails in thunderbird to a separate drive or loca… (read more)

I'm changing email servers and need the best way to automatically backup my complete(multiple domains and user accounts) emails in thunderbird to a separate drive or local machine before changing servers. I would prefer an automated way to do this so I can continue to update backup file routinely

I already back up my profile regularly to a remote drive

Thank you in advance for any help you can give.

Solved 17 88

find a single email from a backup

I use easeus backup to save my thunderbird email profiles and i hope emails. I want to find a single email within the backup. I can access a dated backup no problem. issu… (read more)

I use easeus backup to save my thunderbird email profiles and i hope emails. I want to find a single email within the backup. I can access a dated backup no problem. issue is how do i read the thunderbird files... in folder profiles... to pop.gmail folder, where i hope the emails actually reside.

Solved 4 53

Moved files to a new windows 11 machine and everything is lost, even tho everything is really still there.

Thunderbird was running on a laptop that has become suspect. Copied the files to a desktop machine. Tried to access these file from the app on the laptop. Only new mess… (read more)

Thunderbird was running on a laptop that has become suspect. Copied the files to a desktop machine. Tried to access these file from the app on the laptop. Only new message are available. All old inbox, sent, other folders, trash, etc. are missing. Tried to go back to the laptop files, but the results are the same.

Running Windows 11 on both machines.

Is there any way to get my data back?

Thanks, Robert

Solved 9 71

How to restore local folders when upgrading from windows 10 to windows 11

I upgraded from windows 10 to 11 My son was able to recover my e-mail folders, but some large folders are missing and the remainder only have e-mails from 2019 or earlier… (read more)

I upgraded from windows 10 to 11 My son was able to recover my e-mail folders, but some large folders are missing and the remainder only have e-mails from 2019 or earlier. How do I recover those e-mails? I am no longer conversant with the current technology or terminology. I need simplistic instructions.

Solved 14 173

How to recover backup from TBird 145.0-1 in new 140.7.1?

My old Arch Linux system with Thunderbird 145.0-1-x86_64 died. My RasPi and my new Pop-OS Meerkat both get 140.7.1esr (aarch64), and say they can't import my backups. I c… (read more)

My old Arch Linux system with Thunderbird 145.0-1-x86_64 died. My RasPi and my new Pop-OS Meerkat both get 140.7.1esr (aarch64), and say they can't import my backups. I could see the RasPi ARM system getting a different Thunderbird, but the Meerkat is clearly an Intel processor. Why does it get the same version as the ARM based Pi? How can I recover my years of mail history? Both new installations say they are incompatible!

Solved 4 107

Deja Dup backups incomplete?

I recently booted up a new installation of Thunderbird on a new laptop running Fedora Linux after my old Laptop running Ubuntu died. Fortunately, I had been regularly bac… (read more)

I recently booted up a new installation of Thunderbird on a new laptop running Fedora Linux after my old Laptop running Ubuntu died. Fortunately, I had been regularly backing up the old machine with Deja Dup. I restored all my files from a recent backup. All my files seem to have been successfully recovered except that many locally-stored Thunderbird messages are missing, and some local folder names have been corrupted.

Since I see problems only with Thunderbird, I suspect the problem lies there rather than with Deja Dup.

Has anyone else had problems with restoring Thunderbird from backups? Is there something I might try to recover the missing messages and corrupted folders? Should I be using a different backup in the future?

Solved 4 87

download all (or partial) emails from gmail as quota too large

Hi, I have used "takeout" years before but not one of these. https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs… (read more)

Hi, I have used "takeout" years before but not one of these.

https://www.google.com/search?q=download+Gmail+MBOX+viewer+tool&oq=download+Gmail+MBOX+viewer+tool&gs_lcrp=EgRlZGdlKgYIABBFGDkyBggAEEUYOdIBCTE5NzE5ajBqMagCALACAA&sourceid=chrome&ie=UTF-8

Can I keep folder integrity using one of these? And how if not obvious.

Quota is high.

Thanks

Solved 4 65

Sync local inbox file to server

I was using a web mail client and it deleted my inbox. I have a backup of Inbox and Inbox.msf file on my local computer and keep copying it into the correct folder, but e… (read more)

I was using a web mail client and it deleted my inbox. I have a backup of Inbox and Inbox.msf file on my local computer and keep copying it into the correct folder, but every time I start Thunderbird, it syncs from the server down and deletes all the messages in my inbox file.

How do I tell it to sync the local messages back up to the server or is there a good/better way to do it?

Solved 3 202

Thunderbird Profile restore

Is it possible to copy just the Mail folder from a Thunderbird Profile backup in Time Machine on Mac? I have deleted an email account from Thunderbird and I did not tick… (read more)

Is it possible to copy just the Mail folder from a Thunderbird Profile backup in Time Machine on Mac? I have deleted an email account from Thunderbird and I did not tick Delete Data so the emails are still there in my Profile but they no longer show up in the tree in Thunderbird on my Mac ( OS 14.8 Sonoma). I had a lot of subfolders into which I had put incoming and sent emails on particular topics. For example I had a folder called Family, and inside that I had a subfolder called Birthdays as well as many other family related topics. My last Time Machine back up is about a month ago but that would be good enough to restore from. I tried ‘Import’ in Thunderbird but it only imported the main folders and the emails within but not the subfolders. I have another email address besides the deleted one and if I overwrite the whole Profile with the older one from Time Machine it will lose a lot of new stuff accumulated since that backup. Any help most appreciated

Solved 13 235