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Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (read more)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 2 hours ago

Answered by zeroknight 2 hours ago

  • Solved

TB does not save outgoing or incoming messages

My wife's PC is using version 102.15.0 (64 bit), even though it is set to automatically install updates. She has noticed that for some time TB is no longer saving sent m… (read more)

My wife's PC is using version 102.15.0 (64 bit), even though it is set to automatically install updates. She has noticed that for some time TB is no longer saving sent messages to her "Sent" folder nor "read" incoming messages to her "inBox". I cannot find a "trash" folder at all and she has no "Archive" folder for 2023.

Can someone please help us?

Regards and TIA

Phil

Asked by phil37 4 days ago

Answered by phil37 6 hours ago

  • Solved

Attachment pane too small

When I receive an attachment in TB115, the text '1 (or more) attachment' appears at the bottom of the window. But if I click on the arrow on its left, the list opens only… (read more)

When I receive an attachment in TB115, the text '1 (or more) attachment' appears at the bottom of the window. But if I click on the arrow on its left, the list opens only for 1 mm in height and I cannot see the details of the list. Is it possible to increase the height of the list?

Asked by horst 6 days ago

Answered by horst 2 days ago

  • Solved

"Not Responding"

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not … (read more)

I am using Win10, Thunderbird 115.2.0. When deleting new emails, thunderbird is very slow, get message "Not Responding" does not occur every time but more often than not Thanks

Asked by Meade's 1 week ago

Answered by christ1 6 days ago

  • Solved

Screwy fonts

Firefox displays websites with gibberish for headlines. I've monkeyed with the "Fonts" preferences in the Settings to no avail. Perhaps I'm not choosing correctly. They … (read more)

Firefox displays websites with gibberish for headlines. I've monkeyed with the "Fonts" preferences in the Settings to no avail. Perhaps I'm not choosing correctly. They are currently set with Firefox's defaults and the box allowing websites to choose their own fonts is also selected. No matter what I've done, it looks like the attached image. Help!

Asked by kellydhlowry 3 days ago

Answered by kellydhlowry 3 days ago

  • Solved

SEC_ERROR_UNKNOWN_ISSUER, no "Accept the Risk and Continue" button

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and C… (read more)

When I'm trying to go to a specific website, it doesn't connect with an error code "SEC_ERROR_UNKNOWN_ISSUER". I was able to press a button labeled "Accept the Risk and Continue" before, but the button seems to have disappeared?

Asked by Gauley 2 months ago

Answered by Gauley 2 months ago

  • Solved

Firefox 115.0 crashes when trying to browse computer to post documents, photos, etc.

When writing reviews in Google Maps when you click post pictures from your computer (allowing one to browse your computer to find pictures to post) the tab crashes. This… (read more)

When writing reviews in Google Maps when you click post pictures from your computer (allowing one to browse your computer to find pictures to post) the tab crashes.

This occurs on other websites as well where one would browse the computer to attach documents, photos or videos. Heck, it even happens with this site (selecting browse to post picture causes firefox to crash).

This did not occur prior to updating to 115.0

Windows 11 operating system

Asked by aztx_purchases 2 months ago

Answered by aztx_purchases 2 months ago

  • Solved

App "minimizes" when video goes fullscreen

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and t… (read more)

Sometimes when I click full-screen on a video, the app view disappears, and I am back out on the home screen. I still hear the video, and can switch back to Firefox and try full-screen again. It usually (maybe always) works the second time.

When it happens, I can briefly see the video go full-screen and rotate to landscape. When the view has disappeared the screen rotates back to portrait. Whenever a video stays in portrait mode when going full-screen, the problem does not occur.

Even when closing firefox, I can still hear the video. So I think it is related to this issue: [https://support.mozilla.org/en-US/que.../1420245]

What I have tried:

  • Switching versions of firefox, they all have the same issue; Firefox, Firefox Nightly, and Fennec.
  • Clearing cache and disabling add-ons has not worked, but seemed to make it happen less frequently for a while (not sure).
  • I tried activating automatic screen rotation, but this made the problem worse. It would then not work the second time and firefox would only display part of the website in the top right corner of the screen. Closing it and re-opening it multiple times did not work. I had to turn auto-rotate back off.
  • I'm using the KISS launcher. Tried switching to various other launchers, but it made no difference.


OS: Calyx OS 4.12 HW: FairPhone 4 Firefox: Fennec v116, Firefox Nightly Add-ons: uBlock Origin, Tampermonkey

Asked by levinj 1 month ago

Answered by levinj 3 days ago

  • Solved

After 115.2.2 64bit release, I have no email

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in… (read more)

I am not receiving my hotmail.com email now after this latest update to 115.2.2. This is a real problem, I get a popup window about Microsoft not being able to sign me in...? What the heck have you done to me with this update. I want to go back to my previous version, but I can never find any info on how to do that and I am not positive what version I had before this Supernova edition. This new one has caused me a big headache that I really don't have time for. Pease advise how to return to version 102.? ASAP

Asked by wintr4ever 4 days ago

Answered by BruceSpruce 3 days ago

  • Solved

Supernova update broke my TB, Microsoft OAUTH2 window is in a Pop-up loop.

Hi, I have been working with TB for years now without an issue. Today it updated to 115.2.2, and I can't view or send emails from my account. A couple of years ago I set… (read more)

Hi,

I have been working with TB for years now without an issue. Today it updated to 115.2.2, and I can't view or send emails from my account. A couple of years ago I setup my Outlook account in TB with the 2FA Outlook security feature and in the day it was a headache also, but now with the update... For what I can understand, TB has done something in this last update that has broken that link and now the Pop-up window to login is bugged, I can't write my email, but the part asking about my password is never shown, when I click next after writing my email, the window just disappears, and if I clic on send an email or go to any folder, I get the Pop-up window again, also the notification on the right about "Failure of identification when trying to connect to outlook.office.365.com" Like I said, this was configured and worked fine. I can login to my Outlook account, I have disabled my antivirus, don't have any other app open, I tried the "Help -> troubleshoot mode", erased cache, restarted my pc, I even tried to change the "Identification Method" to "no identification" or "normal password" instead of "OAuth2", the only thing that doing this last change does is that if the OAuth2 is selected the Pop-up window is completly black, while when the setting is on "normal password" for example, the screen at least shows up correctly, but still can't go past the email part. Nothing has worked so far.

Thanks in advance.

Asked by ronald_16_1989 4 days ago

Answered by ronald_16_1989 4 days ago

  • Solved

Unable to log in to facebook

I am unable to log into facebook after inputting my password and 2FA. disabling all addons does not help. It is stuck on the "This was me" screen in an infinite loop. … (read more)

I am unable to log into facebook after inputting my password and 2FA. disabling all addons does not help. It is stuck on the "This was me" screen in an infinite loop.

Asked by fireswan 5 days ago

Answered by fireswan 4 days ago

  • Solved

Webpages are not loading, at all on FF for Android

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results. No matter what… (read more)

I have no idea what is happening... But after restarting, clearing my cache, making sure I have data and it is working for other apps... Still no results.

No matter what, whether I try to type in a URL, click on a link in the google app, or refresh a page I already have open, the app doesn't even attempt to load a page or throw up an error. Just a blank background, no loading bar, no error messages, and no redirects...

FF for Android Version 112.2.0 Build #2015946691

Asked by x10guy 4 months ago

Answered by Paul 4 months ago

  • Solved

Thunderbird update (115.2.2) disconnects Gmail - Gmail accounts won't load/access

My Thunderbird updated to Supernova (115.2.2). I'm running Windows 11. Now my Gmail won't connect. I attempted to delete the Gmail and readd the account. I can't even add… (read more)

My Thunderbird updated to Supernova (115.2.2). I'm running Windows 11. Now my Gmail won't connect. I attempted to delete the Gmail and readd the account. I can't even add a Gmail account - I get the error:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]

Any thoughts/suggestions are welcome.

I'm even willing to revert to the previous version if given the opportunity and instruction. Thanks!

Asked by ayersc3 4 days ago

Answered by ayersc3 4 days ago

  • Solved

Firefox webpages freeze for 5-10 seconds sometimes when going back a page or clicking a link

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when cli… (read more)

For a few weeks now, Firefox has been often freezing a webpage for 5-10 seconds during browsing. It mostly happens when going back to the previous page, but also when clicking a link or doing a google search. For those 10 seconds, you can't do anything on the page; no clicking other links or selecting text.

I've already tried: - troubleshoot mode; it still happens when all extensions are turned off - turning on/off hardware acceleration - creating new places databes - updating to the newest version

What can i do to fix this?

Asked by jules50_5 4 days ago

Answered by zeroknight 4 days ago

  • Solved

Thrunderbird freezes at startup

Hi, since I returned to Thunderbird (~5 months), every time I open the program it freezes for at least one minute before becoming responsive. I have a gaming rig and I d… (read more)

Hi, since I returned to Thunderbird (~5 months), every time I open the program it freezes for at least one minute before becoming responsive.

I have a gaming rig and I don't use any add-on so I cannot figure out why it happens. I'm available for any log sharing as this has happened for months and the following solutions only worked once (as with a restart everything returned unresponsive): - delete startup cache; - run Thunderbird on safe mode; - delete the profile and re-log on everything.

Current setup: - OS version: Windows 11 - RAM: 16GB - Thunderbird version: 115.2.0

Asked by NetBender 1 week ago

Answered by Wayne Mery 1 week ago

  • Solved

Scrolling up requires two downward swipes

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can s… (read more)

I'm having an issue with Firefox on Android. On certain websites (e.g., Yahoo News, Calscape.org, Google search results--with Goggle Search Fixer add-on enabled), I can scroll down the page without issue, but scrolling slowly back up toward the top of the page with downward drags of my finger is only responsive half of the time. That is, I can only scroll back up with every-other downward swipe/drag of my finger. This odd behavior does not happen with other mobile browsers (I'm on Android 13 and using a Galaxy A53 5G). Any suggestions?

Asked by cjw 4 months ago

Answered by cjw 4 months ago

  • Solved

Tab freezes for about 10 seconds when using google search

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop,… (read more)

When i go to google.com and enter search query the tab "hangs" for about 10 seconds before the next page starts to load Same issue on 2 separate machines (1 intel laptop, 1 amd pc) both on newly installed windows 11 pro

what i've tried: safe mode, disabling hardware acceleration, disabling antivirus (kaspersky, without any browser plugins or safe browsing) , but the issue persists

here's the video: https://youtu.be/qMY-38z_TC0

Asked by Kairali 5 days ago

Answered by zeroknight 5 days ago

  • Solved

Freeze and links don't work

Hi, I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers … (read more)

Hi,

I am a regular user of the Android version but currently when I get my search results it freezes and when it doesn't none of the links are clickable. Other browsers have no issues, anything I can do?

Asked by wilpang20 2 weeks ago

Answered by wilpang20 5 days ago

  • Solved

Fedora Linux with Intel - videos don't play/very slow-to-load, and freezing

I ran a loghttps://pastebin.com/jydVHHs0 of playing a youtube video mediaencoder? not sure if encoding issue or something else The videos take a long time to play. I upg… (read more)

I ran a loghttps://pastebin.com/jydVHHs0 of playing a youtube video mediaencoder? not sure if encoding issue or something else

The videos take a long time to play. I upgraded my system recently and was removing and reinstalling audio-related utilities with DNF.

Asked by dgibbons165 5 days ago

Answered by dgibbons165 5 days ago