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Firefox having problems with streams: This video is either unavailable or not supported in this browser. (Error #4000)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox,… (read more)

Hello, I'm having a problem on Windows 10. It's a fresh windows installation and I tried already some solutions: reinstalling firefox, deleting cache, refreshing firefox, private windows, no add ons, trouble shoot mod. Nothing helped. The problem seems to be with live stream, either on twitch.tv or youtube.

Asked by probableUser 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Audio In Tab Cuts In&Out When Not Focused On That Tab

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focus… (read more)

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focused' on that tab and doing other tasks, audio from that tab will cut/fade in and out.

I've been working on this for 16 hours. I've googled, binged, even yahooed. No answers. Checked and rechecked all settings, both system and browser. Uninstalled/Reinstalled *many* applications, including Firefox. My OCD won't let me rest till I have this solved.

Thanks for the help.

Asked by Social Interactions 5 days ago

Answered by Social Interactions 5 days ago

  • Solved

Sound has disapeared in Firefox

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefo… (read more)

I am running Firefox 144.0 on kubuntu 24.04.3 LTS I have lost sound on Firefox. I have opened the same sites in Chrome and the sound is working fine. It's only in Firefox. I have tried several sites including Udemy, YouTube, and radio programs, no sound from Firefox. The problem started in the middle of a Jit.Si session. All of a sudden the sound disappeared. I thought that restart Firefox would help, then restart the computer would help. But the problem has continued. The speakers is turned on the volume is up, just not a sound from Firefox. What to do?

Asked by Mads Peter Jensen 2 weeks ago

Answered by Nathan Giovannini 2 weeks ago

  • Solved

browser set up and Youtube issues...suspect update

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window 2. Typing into search bar for Duck Duck Go in ne… (read more)

!. link to youtube only flashes then plays only audio. Full video requires opening link in a new private browser window

2. Typing into search bar for Duck Duck Go in new tab page types directly into active bar...

3. Active bar is no longer at the top but is in Bookmarks toolbar...

I suspect some update problem.

Asked by Susie 1 month ago

Answered by Denys 4 weeks ago

  • Solved

Firefox Windows 音频设备图形隔离(audiodg.exe) 内存泄露

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露, 复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推… (read more)

频繁使用视频快进/后退,会导致Windows 音频设备图形隔离(audiodg.exe)内存泄露,

复现: 浏览任意视频,使用方向键左右频繁切换快进/后退, 可以看到内存逐步增加,退出浏览无法得到完全释放, 若长时间使用最终会导致内存泄露,如播放列表频繁使用快进/后退 // 已尝试更新相关驱动,关闭部分音频相关功能,无法得到解决,目前推测是firefox问题, 使用microsoft edge尝试复现,无此问题

Asked by EsoBlepsoGrapher 3 weeks ago

Answered by EsoBlepsoGrapher 3 weeks ago

  • Solved

playback of DRM content

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 6… (read more)

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

Asked by BigPurpleHippo 3 months ago

Answered by BigPurpleHippo 3 weeks ago

  • Solved

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly Firefox Nightly 145.0a1 (2025-10-11) (x64) Cachy OS Binary from firefox.c… (read more)

Trouble with streaming services(like youtube(only streams ), twitch, music streaming) on nightly Firefox Nightly 145.0a1 (2025-10-11) (x64) Cachy OS Binary from firefox.com

Asked by levkinam10 3 weeks ago

Answered by levkinam10 3 weeks ago

  • Solved

SOLUTION: Firefox opens .m3u files as text. Doesn't play the audio playlist/track.

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... aft… (read more)

I've seen many questions about this matter over the years, and thought I'd been lucky. Every link containing a .m3u file opened in my media player, WACUP. However ... after an update to version 143 it suddenly didn't. .m3u links opened as a text file in the browser window.

We have five windows 10 workstations in the home, and this happened with all of them.

I write webpages for a family intranet, and several thousand tracks are available for playing, so that was messed up too.

These are the steps I followed - unsuccessfully:

  • Bulleted list item Checked file association settings in Windows 10. .m3u was associated to WACUP, my media player.
  • Bulleted list item Checked file actions in Firefox. .m3u files set to open in WACUP.
  • Bulleted list item Added the type="audio/mpgurl" in the anchor link for webpages I make.
  • Bulleted list item Changed the default download panel in FF settings to "Ask". I could then get it to ask me to save or open. "Open" worked, as it this is tied to the system default audio player - nothing to do with FF.
  • Bulleted list item A few other frustrating, but eventually inconsequential solutions that were in the realm of "I wonder if ...?"

So ... after all of this and a lot of investigation I noticed something interesting: All my playlists were in the format with just a listing of the filename, which as mentioned had been working for years:

Example "01 Queen - We Are The Champions.mp3".

Yet a playlist made in VLC had a different format: example,

"#EXTM3U

  1. EXTINF:-1,01 The Beach Boys - Help Me Rhonda.mp3

01 The Beach Boys - Help Me Rhonda.mp3 "


SOLUTION

Having far too much time on my hands, I experimented with this, dissecting the various components of the playlist, and eventually found when adding "#EXTM3U" as the first line in the playlist, Firefox opened the playlist in WACUP once again when the link was clicked.

New playlist entry:

  1. EXTM3U

01 Queen - We Are The Champions.mp3 02 ... 03 ... etc.

I've left the "type='audio/mpegurl" declaration in the link.

I don't know why this happened, but I hope somebody finds this useful in the future.

So now I have several thousand playlists to edit, although Notepad++ will make this easier, but by no means quick.

Asked by skerrick 1 month ago

Answered by Denys 1 month ago

  • Solved

firefox

Since to your "upgrade"to firefocx on my computer I can no longer watch youtube or iplayer videos. Pease say how I can downgrade my version so as to be able to see these… (read more)

Since to your "upgrade"to firefocx on my computer I can no longer watch youtube or iplayer videos. Pease say how I can downgrade my version so as to be able to see these.

Asked by markbennettw 2 months ago

Answered by Paul 2 months ago

  • Solved

How to fix audio not playing via HDMI

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernib… (read more)

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernible reason, and I can't seem to fix it. Everything else works, only content played from Firefox remains in the laptop speakers. I've checked my audio mixer, nothing seems amiss, I've updated Firefox and refreshed the application, still nothing. Hell, I've even tried different cables and HDMI ports, but nothing works. What could be the issue? Why did my audio suddenly stop working, and what can I do about it?

Asked by vv.irving 2 months ago

Answered by vv.irving 2 months ago